About Steve
I joined Al Serra in 2017 but have been around the automotive field since I was a teenager. I’ve spent the last ten years in the automotive profession as a technician after getting out of the military. I became a service advisor because I enjoy helping people. I grew up in Lansing, MI., but settled in Millington with my wife and two kids. My family and I enjoy horseback riding, adventuring to new places, and spending time outdoors.
Customer rating
4.9 / 5 based on 691 ratings (443 written reviews)
Recent reviews
He helped me get my car running a little bit better than before.
— Randal S. ,
Steve was professional, knowledgeable and took care of my car very well. He also was able to get the work on my car done in one hour instead of the expected 2 hours. I appreciated that !!
— Kenneth P. ,
Steve is a great guy and customer friendly worker. Always uplifting and positive. Thank you for always making my visit special.
— Gaye W. ,
Great Service
— Rickey J. ,
You went above and beyond with handling an expired warranty issue that I wasn't aware of and most customers wouldn't have been. You didn't have to do it but you did and I appreciate it.
— David C. ,
Wonderful! Went out of his way to help me and provided excellent customer service.
— Julie G. ,
Steve Is friendly knowledgeable and patient with all my questions
— Jennifer G. ,
Great communication with what needed to be done.
— Trinidad S. ,
In and out faster than I was told. Had a question but it was not answered about the radio. He said there wwwwas notthing they could do but would ask, never go a good answer.
— Steven R. ,
The whole team did great and I’m happy my car is back to normal.
— Lawrence T. ,