About Steve
I joined Al Serra in 2017 but have been around the automotive field since I was a teenager. I’ve spent the last ten years in the automotive profession as a technician after getting out of the military. I became a service advisor because I enjoy helping people. I grew up in Lansing, MI., but settled in Millington with my wife and two kids. My family and I enjoy horseback riding, adventuring to new places, and spending time outdoors.
Customer rating
4.9 / 5 based on 822 ratings (542 written reviews)
Recent reviews
Steve was professional and answered any questions I had with the service to be perfomred.
— John S. ,
Friendly & efficient. Welcomed me and walked me to the waiting room. When my vehicle was done with the service he came back and explained the service to me, and walked me back to my car
— Frances B. ,
Steve was attentive, explained everything, itemized procedures, made sure I understood everything being done to my vehicle. You can’t ask for more than that! Nice guy, too! Thanks for taking care of me and my vehicle!
— Damian G. ,
Excellent associate. Explained process and kept us updated throughout the service visit.
— Pamela B. ,
Always cordial, professional, and helpful.
— Shirley C. ,
Steve has been and always will be the one I go to and trust. He is simply the best!
— Judith S. ,
Great guy very professional
— Henry T. ,
I received immediate attention as a drive in customer. I was directed to the lounge to wait a short time for paperwork. I was offered a loaner that was much appreciated. Steve came to get me very quickly and gave me the keys and I was on my way. Steve was pleasant and efficient throughout the process.
— Hillary H. ,
Great. Friendly, helpful and got the job done.
— Drew N. ,
Very professional and friendly
— Henry T. ,