About Russell
I joined Al Serra in 2021 and am happy to help anybody with their service needs. I'm an upfront and honest person regarding your vehicle's services. I grew up in Clio, MI, and attended Mott Community College and Michigan State University. I'm a big Spartan and Detroit sports fan. On my down time when the weather is nice, I love to golf.
Customer rating
4.8 / 5 based on 748 ratings (417 written reviews)
Recent reviews
Very courteous and professional.
— Antiwan T. ,
I bought a Wrangler with a Carbravo service contract. The Wrangler had 3 issues covered under Carbravo. Carbrovo resisted covering, but between the used car team and Russell fighting for the claim, nearly 3k was fully covered.
— William T. ,
Russell was prompt and informative
— Robert H. ,
Russell was great to work with, as he kept me informed on the progress of the repairs on my vehicle. He understood the importance of getting my vehicle back in a timely manner, as it was my primary source of transportation.
— Michael E. ,
Great! Russell was thorough in explaining all that was being done.
— Thomas O. ,
Nice guy. Professional.
— Ann M. ,
Russell was very professional and pleasant. Highly recommended!
— John L. ,
Excellent service, Russell was efficient, friendly and knowledgeable of my truck and service needed to be done.
— Sharon C. ,
Welcoming, helpful, honest, and friendly!
— Colleen P. ,
The service was good. Was treated like a valued customer.
— Jimmy M. ,