I started at Al Serra in 2016 in our business development center and worked my way to being a Service Advisor. I enjoy working with customers and hope to help you soon. I grew up right here in Grand Blanc. I enjoy spending time with family and friends and traveling in my free time.
4.7 / 5 based on 470 ratings (274 written reviews)
Very good.
— Carol R. ,
Very good she kept me informed and answered all my questions
— Karen R. ,
Good job explaining what to expect with the service process. I appreciated the text replies as well. Thank you
— Mark A. ,
No major issues. Clearer indication of where to take the car is appreciated
— Raymond C. ,
SHE'S THE BEST
— James R. ,
Very nice person. Estimated inspection duration was to the point. Very good experience with a person who knows what she said.
— Georg G. ,
Great
— Donald D. ,
Very nice, and welcoming when I got out of my vehicle.
— Marchristin M. ,
I did not feel she was friendly. I pulled into the bay, I was not acknowledged for at least 2-3 minutes while I stood awkwardly outside my car. I also was not given a receipt. I was told that I had an issue with my vehicle, and that a tech would need to check it but not provided info as to when or how to go about this. I arrived earlier than my appt time and was met with a curt response regarding id probably have to wait longer. Overall I would not choose her as my advisor again.
— Rojon H. ,
She was outstanding to work with. I appreciate her helping me and being so friendly and knowledgeable.
— Laurie P. ,