About Michael
Driven by nearly 14 years of automotive sales experience, I have built a career on reliability, trustworthiness, and a genuine passion for connecting with customers. My goal is to do more than sell cars; it's about understanding individual needs and helping each person find the perfect vehicle to fit their lifestyle. Beyond the showroom, I'm a dedicated husband and proud father of two amazing young men, and I will cherish every moment spent with my family.
Customer rating
4.9 / 5 based on 57 ratings (45 written reviews)
Recent reviews
Great experience with Michael. He was very knowledgeable of the vehicles that he had for sale. Michael also made the buying experience seamless. One comment related to the dealership is they should have one or two days where they have extended hours beyond 6pm so people from out of town can have enough time to view the inventory.
— John W. ,
Very good salesman. He did not push me to make any additional sales. This dealership is much better than the previous dealerships that I visited.
— Theodore M. ,
Very smooth process, he gave accurate information on the car, overall great experience.
— Kevin J. ,
Very good experience! Would recommend to friends
— Dequane S. ,
Micheal worked hard to get me into the vehicle I wanted. I enjoyed working with him!
— Janelle F. ,
If I didn’t want the high demand vehicle we purchased so bad I would have gone to a different dealership. Mike was very straightforward with us regarding cost of vehicle & fees associated, not willing to work with us at all and was very matter of fact. When asked about financing he pretty much put it back in our corner rather than offer checking interest rates from Al Serra finance team. Low washer fluid light was on when we test drove and still on after the sale, unacceptable. He did fill after bringing to his attention, should have been done before the sale. Tahoe was clean on the inside, although upon opening the moonroof it was embarrassing filthy! Mike said their car wash was down, again unacceptable. There’s a car wash across the street. He didn’t take any pride in “selling” this vehicle, just another sale for him. He did not go over any of the features of the vehicle and just handed the keys over. Mike did explain what I was signing thoroughly and professionally.
— Kelly H. ,
Great! Mike was responsive and not pushy. I went in to Al Serra to test drive and he was patient with my questions and made sure the vehicle was still available knowing I was commuting more than an hour to just see it. He made sure everything was good with the condition of the vehicle, was thorough and supportive throughout the buying process, especially when it came to financing and trade in of my old vehicle. Mike's communication was up front and clear and he helped make sure everything went smoothly. Thank you Mike!
— Analise C. ,
Michael was very good. Professional, prompt with all activities, very knowledgable and personable. One of our best buying experiences!!
— Lori P. ,
Easy to work with & not pushy at all!
— Andrea S. ,
Great! Met with him for one car and we didn't buy it, but when we were ready for another, we felt he was trustworthy and not pushy. Especially loved that we emailed about the car and he had it mostly ready to go when we got there for the sale.
— Rachel M. ,
Specialties
- EQUINOX
- TERRAIN
- GRAND CHEROKEE
- TRAVERSE
- SILVERADO 1500