About Mark
Hi, everyone! Welcome to Al Serra Auto Plaza! As a Sales Advisor, my priority is always our customers' needs. I take pride in providing each of my guests with a world-class experience. I'm from Flint, MI, and studied at Saginaw Valley State University. My favorite hobbies include swimming, playing soccer, and participating in recreational basketball. I'm also a big fan of the Cleveland Cavaliers. I enjoy working in the auto industry because it allows me to connect with people from all walks of life, helping them in the best way possible.
Customer rating
5.0 / 5 based on 61 ratings (51 written reviews)
Recent reviews
Great
— James D. ,
It was absolutely beautiful and I will recommend him to others 🙏🏽💯💯💯
— Stephanie E. ,
Mark is very personable and a great person to deal with.
— Patricia M. ,
fast and friendly with no issues on pricing
— Therese G. ,
Mark was professional, knowledgeable, and a joy to do business with.
— Monica M. ,
A very good experience. He took the time to search for the particular make and model that I was looking for. This is my first Buick product purchase. I looked at a number of competitor cars. I happened to see the Envista that was being used as a courtesy car and fell in love with it. I researched it online and reached out to Mark to test drive one.
— Queen M. ,
Awesome
— Robert N. ,
Let me tell you about my experience with Mark. He was prompt, precise, and never left any doubt. He made the process of getting into my new Jeep Wrangler about as easy as it could be. I would like to take a moment to recognize that, and I hope he gets recognized for his hard work
— Nicholas H. ,
Mark was fantastic to work with!!
— Lorina G. ,
I recently had the pleasure of working with Mark while purchasing my new car, from the moment I walked in, Mark made the entire process feel easy and stress free. He took the time to really listen to what I was looking for and never once made me feel pressured or rushed. Every question I had—whether it was about financing, vehicle features, warranties, or trade-in options was answered clearly and thoroughly. Mark explained everything in a way that made sense, without using confusing jargon or skipping over important details. Thanks to Mark, what can often be an overwhelming experience turned into an enjoyable and straightforward one. I highly recommend asking for him if you’re in the market for a car you’ll be in great hands.
— Demirus H. ,
Specialties
- ENVISTA
- TERRAIN
- ENCORE GX
- TRAX
- ENVISION
- EQUINOX
- MALIBU
- SILVERADO 1500