# Al Serra Auto Plaza - Detailed Adviser Profiles > Organization: Al Serra Auto Plaza > Team Site: https://alserra.adviserly.com > Dealership Homepage: http://www.alserra.com/ Companion to [llms.txt](https://alserra.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Adam Garceau - Profile: [https://alserra.adviserly.com/adam-garceau](https://alserra.adviserly.com/adam-garceau) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2015-10-12 - Rating: 5.0 stars (742 ratings, 525 reviews) - Lifetime vehicles sold: 1795 - Lifetime vehicles serviced: 1 - Recent vehicles sold: 14 - Sales specialties: CHEROKEE, COMPASS, CROSSTREK, GRAND CHEROKEE, RAM 1500 - Service specialties: 9-3 - Call: 810-603-1823 Married for 6 yrs, we have 2 children & a 3rd on the way! I pride myself on my product knowledge, attention to detail, & going above customer’s expectations. I like cycling, golfing & swimming, love fast cars & off-roading in Jeeps. Recent reviews: - 2026-02-16 | 5.0/5 | Douglass K. — It was one of the best new vehicle purchases that I have ever had. Adam made the purchasing experience easy and convenient. Since this was our first Subaru purchase, Adam helped us understand all the features and functions of our new CrossTrek. He helped setting up My Subaru app explaining its functionality. Inside the CrossTrek, Adam walked us through the instrument panel and touch screen functions. It was a very educational experience. Thanks Adam for you professionalism making this a very enjoyable experience. Looking forward to doing more business in the future!!! - 2026-03-15 | 5.0/5 | Aimee S. — Adam is very professional, patient and personable. I always enjoy my car buying experience with him because he takes the time to price out different options and answers my millions of questions. I highly recommend everyone visit him when looking for a car! - 2026-04-11 | 5.0/5 | Cindy V. — Adam was great! Gave lots of good info to help me decide on the best model for me. There was never any pressure to buy extras. The model I liked was not available in the color I wanted so he made arrangements with a other dealer for an exchange. ### Adam Harvey - Profile: [https://alserra.adviserly.com/adam-harvey](https://alserra.adviserly.com/adam-harvey) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (64 ratings, 44 reviews) - Lifetime vehicles sold: 191 - Recent vehicles sold: 9 - Sales specialties: GRAND CHEROKEE, PACIFICA, RAM 1500, RAM 1500 BIG HO, WRANGLER - Call: 810-603-1421 I grew up in Metamora before attending Central Michigan University. I've been in the automotive business for the past four years.  I love helping people and making the sales process fun.  I love sports, golf, traveling, and hanging out with friends and family. Recent reviews: - 2026-01-29 | 5.0/5 | Kayla B. — Adam was amazing. I was downsizing in my new vehicle but had a list of wants I still needed. He showed me many options that had them and he answered all of my questions! We will definitely use him again in the future! - 2025-12-16 | 5.0/5 | Linda S. — Adam was very professional, and very thorough advising me through every step. He made it easy and was kind. I highly recommend anyone looking to buy a car to ask for Adam Harvey. - 2026-01-26 | 5.0/5 | Mathew V. — Great experience! Adam is very responsive and works hard to get you the vehicle you want at a price that works for all. ### Adam Sharp - Profile: [https://alserra.adviserly.com/adam-sharp](https://alserra.adviserly.com/adam-sharp) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (170 ratings, 118 reviews) - Lifetime vehicles sold: 1030 - Recent vehicles sold: 20 - Sales specialties: EQUINOX, MALIBU, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-603-1412 Flint native and Central High School graduate. I love camping, fishing, and outside activities. I enjoy traveling and helping people be the best they can be. I have been in sales for over 10 years. I am always excited to see the joy in people's faces when they get a new vehicle.  No matter which brand of vehicle you would like to shop for or whether it is new or pre-owned, I would love to make your experience fun and memorable! Recent reviews: - 2026-03-15 | 5.0/5 | Caleb S. — I had a great experience working with Adam. From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle rather than just making a sale. He took the time to listen to what I was looking for, answered all of my questions clearly, and made sure I understood all of my options. What really stood out was how patient and honest he was throughout the entire process. He never made me feel pressured and worked hard to get me a deal that fit my budget. The whole experience was smooth, stress-free, and actually enjoyable. If you’re looking for someone knowledgeable, trustworthy, and easy to work with, I highly recommend him. I’m extremely happy with my car and grateful for the excellent service! - 2026-03-14 | 5.0/5 | Paula S. — Adam is always looking out for and pursuing his customers best interests. Every time we hit a bump in the road Adam was on it and either knew the solution or went to somebody who had it. He's a very open and honest person and I appreciate that in a salesman. This was my second purchase with Adam and I wouldn't hesitate to go back to him. - 2026-02-13 | 5.0/5 | Kristen B. — I had a great experience working with Adam. Even if our meeting wasn't exactly planned from the start, it worked out perfectly! He made the entire process easy and stress-free. I would absolutely recommend him and the dealership to anyone looking for a great car-buying experience. ### Alex Willett - Profile: [https://alserra.adviserly.com/alex-willett](https://alserra.adviserly.com/alex-willett) - Department: Sales (Sales) - Title: Sales Advisor - Call: 810-953-2475 I joined Al Serra Auto Plaza in April of 2026 after previously working in heating and cooling sales. I decided to move into the automotive industry because I’ve always had a passion for cars and enjoy helping people find the car they truly love to drive. Customers appreciate my easygoing, no-pressure approach and my dedication to treating everyone like family. I understand that buying a car can sometimes feel frustrating, and my goal is to make the process as smooth and enjoyable as possible while helping customers find the perfect vehicle for their needs. I grew up right here in Grand Blanc, not far from the Al Serra Auto Plaza, and still live in the area today with my partner and son. Outside of work, I enjoy backpacking and nature, gaming, and competitive armwrestling. ### Alexander Kabat - Profile: [https://alserra.adviserly.com/alexander-kabat](https://alserra.adviserly.com/alexander-kabat) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (16 ratings, 13 reviews) - Lifetime vehicles sold: 60 - Recent vehicles sold: 8 - Sales specialties: CIVIC SEDAN, CR-V, CR-V HYBRID, HR-V, ODYSSEY - Call: 810-953-1599 I grew up in Oxford, Michigan, and I am very passionate about our beautiful state.  I'm from an automotive family, like most people around here, and have always been infatuated with automobiles.  I'm happy to be where I am, and I thoroughly enjoy living my life. Recent reviews: - 2025-12-19 | 5.0/5 | Mary A. — My experience with Alex was great! He was very friendly and personable which made my car buying experience much more pleasurable. Initially, I met Alex a few months ago when I first test drove the vehicle. He kept up with me overtime in a non-pressuring manner. Once I was serious, I reached out to him again and he initiated the sale with me! Alex thoroughly explained the details of the vehicle that I was purchasing as well as the warranties that were available. After the sale was finished, we went out to my new vehicle and he continued to explain the bells/whistles that I was not familiar with. Overall, my car buying experience at Al Serra was wonderful but Alex made it a huge success!! I would not hesitate to use Al Serra again for any future car buying needs and of course, Alex would be my salesperson!! Thank you! 👏🚗 - 2025-10-04 | 5.0/5 | George B. — Enjoyed working with Alex, very professional answered all our questions. Made some recommendations regarding the purchase of our new Honda. Would definitely purchase a car in the future from Alex and would refer friends and family to him. - 2026-03-12 | 5.0/5 | Todd Andrew B. — He was a great young man to buy a car from he took care to show me things and set up the vehicle details inside the way I wanted it showed me how the bells and whistles worked. He worked around my schedule not his which I was impressed by. ### Andreas Engstrom - Profile: [https://alserra.adviserly.com/andreas-engstrom](https://alserra.adviserly.com/andreas-engstrom) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.8 stars (242 ratings, 166 reviews) - Lifetime vehicles sold: 801 - Recent vehicles sold: 24 - Sales specialties: COMPASS, EQUINOX, GRAND CHEROKEE, RAM 1500, WRANGLER - Call: 810-603-3524 Originally from Kalamazoo, MI. I'm an avid Jeep enthusiast and duck collector. People will never forget how you made them feel, and my goal is to make all my customers feel like family. I enjoy competitive weight-lifting, hiking, and running. Recent reviews: - 2026-03-03 | 5.0/5 | Mary M. — Our experience with Andreas was nothing short of perfect! He was very patient, answered all of our questions and had the best go-getter spirit I've ever seen. I would definitely recommend him to anyone in the market for a vehicle and will head back there ourselves for our next one!! - 2026-02-14 | 5.0/5 | Elizabeth S. — My husband and I had a great buying experience with Andreas. He was so easy to work with. What I appreciated most was the price he quoted for a payment was the one I signed for. There were no surprises! I will definitely keep him in mind for future purchases! - 2026-03-19 | 5.0/5 | Melissa C. — He was such a joy to work with. Very friendly and answered any questions I had. He also showed me all of the available options I had. Needless to say, I drove away in my new Wrangler that very day. Cleaned and gassed up, and ready to go!!!! ### Anquan Clemmons - Profile: [https://alserra.adviserly.com/anquan-clemmons](https://alserra.adviserly.com/anquan-clemmons) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2015-03-02 - Rating: 4.9 stars (655 ratings, 416 reviews) - Lifetime vehicles sold: 2027 - Lifetime vehicles serviced: 20 - Recent vehicles sold: 22 - Recent vehicles serviced: 1 - Sales specialties: CR-V, ESCALADE, GRAND CHEROKEE, XT5, XT6 - Service specialties: CR-V, G6, ODYSSEY - Call: 810-953-1776 New to auto industry, but I’ve built strong reputation based on my work ethic. Grand Blanc-raised. Always upfront with customers, passionate about achieving their goals. Detroit Lions superfan! Love to play basketball & golf. Recent reviews: - 2026-04-20 | 5.0/5 | Lorene B. — Oh my goodness Mr Anquan was really wonderful very professional and blessed me with a beautiful car, he's always been so kind to me, Only one complaint I didn't get mates for the car and I did have some milage on the car over two thousand. But when it's time for another car I want Mr. Anquan Clemons .,. Amen 🙏🏾,💗 - 2026-01-21 | 5.0/5 | Veronica S. — I’ve worked with Anquan over the last several years. He came highly recommended by a family member. Anquan has helped me in all aspects of leasing and purchasing automobiles. Taking time to answer each and every question with professionalism and dedication. - 2026-02-22 | 5.0/5 | Connie P. — Excellent! Great service, great follow up and attention to detail. Anquan listened carefully to what I was looking for and why. He then found the perfect car. I never felt pressured and he explained every detail. ### Anthony Naylor - Profile: [https://alserra.adviserly.com/anthony-naylor](https://alserra.adviserly.com/anthony-naylor) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 5.0 stars (304 ratings, 211 reviews) - Lifetime vehicles sold: 1212 - Recent vehicles sold: 13 - Sales specialties: EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-953-1779 Hello! My name is Tony, and I love helping people. I am a Flint, MI native and I have a son named Noah. He is nine years old, and he keeps me motivated to do better every day. I am a Christian man, and I believe that the Lord made every opportunity in my life possible. Known amongst my colleagues for being a laid back guy who takes care of all his clients as if they were family. You can count on me to always work in your best interests and to provide you with a quality buying experience. Recent reviews: - 2026-04-06 | 5.0/5 | Ashley B. — We had a great experience here! I went in looking for a specific car within a specific budget. Anthony took the time to answer my questions and made sure I understood everything, which I really appreciated. It felt like they genuinely wanted to help rather than just make a sale. I’d definitely go back and would recommend them to anyone looking for a good car-buying experience. - 2026-01-18 | 5.0/5 | Donald M. — Excellent communication, low pressure, smooth handling of paperwork and details. Just what I want from my sales advisor! He worked with my son in a recent transaction and my son recommended him without hesitation. I will be doing the same. Well done, Tony! - 2026-03-05 | 5.0/5 | Tianna N. — Anthony over exceeded my expectations. Answered every question thoroughly, & helped get me the best deal i could possibly get. I will be returning to purchase any other vehicle I have in mind from Anthony and i also will be referring many others! ### Anthony Young - Profile: [https://alserra.adviserly.com/anthonyyoung](https://alserra.adviserly.com/anthonyyoung) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2008-04-07 - Rating: 5.0 stars (678 ratings, 476 reviews) - Lifetime vehicles sold: 1666 - Recent vehicles sold: 18 - Sales specialties: CT5, ESCALADE, XT4, XT5, XT6 - Call: 810-603-3504 I've been in the sales industry for over 25 years & have enjoyed every moment! I have 4 daughters at home, they keep me very busy. If there is anything I can assist you with please feel free to contact me. I'm located in the Cadillac building. Recent reviews: - 2026-03-19 | 5.0/5 | Senita J. — Anthony Young is a great salesman. My overall experience w/ Anthony was excellent as always, he walked me thru every step and made my experience easy, smooth and enjoyable. He's knowledgeable, friendly and very kind hearted - 2026-03-15 | 5.0/5 | Judith A. — Anthony was very helpful and patient with showing me how everything worked on the car. He is an expert and I felt confident driving away. - 2026-04-10 | 5.0/5 | Melvyne H. — My experience with Anthony Young has been the best i have worked with in sales.I have appreciated every thing that has been done for me. ### Austen Cline - Profile: [https://alserra.adviserly.com/austen-cline](https://alserra.adviserly.com/austen-cline) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (121 ratings, 82 reviews) - Lifetime vehicles sold: 412 - Recent vehicles sold: 20 - Sales specialties: ENVISION, ENVISTA, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-603-1861 Born in Flint and raised in Grand Blanc, I am eager to serve this community and its surrounding areas. I pride myself in making your purchase simple and stress-free by treating everyone the same as I would my friends and family. Whether you're looking for a new or pre-owned vehicle, I look forward to earning your business! Outside of the Auto Plaza, I love to spend time with my wife and son. I am also a huge Detroit sports fan. GO LIONS! Recent reviews: - 2026-03-12 | 5.0/5 | Laine M. — Austen at Al Serra Buick GMC was amazing to work with! He was friendly, helpful, and made the whole car buying process quick and easy. He answered all my questions and made sure everything went smoothly. I’m so happy with my car and really appreciate the great experience Austen provided! - 2026-03-27 | 5.0/5 | Aaron B. — Austen did a great job. Easy to work with. I never stepped foot in the store and they delivered my new vehicle right to me at work! It made my life a lot easier. - 2026-03-06 | 5.0/5 | Jackson M. — Austen was great! He went out of his way to help me buy a car and was not pushy or overbearing. I could tell he was trying to be genuinely helpful at all times. ### Austin Jozwiak - Profile: [https://alserra.adviserly.com/austin-jozwiak](https://alserra.adviserly.com/austin-jozwiak) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (259 ratings, 169 reviews) - Lifetime vehicles sold: 752 - Recent vehicles sold: 21 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-953-1784 I am a graduate of Grand Blanc High School and Mott Community College. I enjoy being part of the Al Serra team, where the best price philosophy makes buying a vehicle fun! I look forward to earning your business, regardless if you are purchasing a new or used vehicle. You can depend on me for a great buying experience, and to always put your needs first! Recent reviews: - 2026-04-10 | 5.0/5 | Dana W. — Austin is great and we have purchased many cars from him. We know we can trust Austin and that he will always help us make the best decision in our auto purchase. I would highly recommend Austin to anyone who is looking to purchase a new vehicle. - 2026-03-19 | 5.0/5 | Barbara V. — Austin went above and beyond to make sure I got the best deal possible. He was incredibly efficient—everything was handled quickly, from the paperwork to tying up any loose ends. The whole process felt smooth and stress-free. - 2026-04-09 | 5.0/5 | Georg G. — Austin finalizes the paperwork without hesitation. He has a great knowledge about the car I have chosen. Austin supported me with best financial advices and offers. He is definetely a great asset for Al Serra. ### Autumn Juarez - Profile: [https://alserra.adviserly.com/autumn-juarez](https://alserra.adviserly.com/autumn-juarez) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (10 ratings, 10 reviews) - Lifetime vehicles sold: 20 - Recent vehicles sold: 9 - Sales specialties: CHALLENGER, COLORADO, EQUINOX, SILVERADO 1500, TRAX - Call: 810-603-1424 I began my career in the automotive industry about a year ago. Since then, I've made it my mission to ensure every client feels welcomed, heard, and confident throughout the car-buying process.  I pride myself on being transparent and attentive to each individual who comes across my path. I have years of experience as an Optician, in retail sales, and in customer service that have given me a valuable perspective, which has qualified me for where I am. In my free time, I enjoy staying active at the gym, hiking on lake trails, or finding a new book to get lost in. Outside of my hobbies, the other half of my life is spent with my hilarious and outgoing daughter, Belle, going to gymnastics, dance, or the children's museum. Recent reviews: - 2026-03-12 | 5.0/5 | Carrie S. — Autumn was very knowledgeable, helpful, responsive and friendly. She worked hard to find me the best deal possible! I am extremely happy with my new Buick and the service that I received from Autumn! I found my new sales girl! I 100% recommend her to anyone looking to lease or purchase a new or used vehicle. - 2026-03-27 | 5.0/5 | Jacqueline S. — Autumn is the best. She did so much to make the purchase of my new vehicle an easy and exciting experience. She answered my multiple question and was always professional and genuinely happy to help. - 2026-03-23 | 5.0/5 | Duane R. — Autumn was amazing! We couldn’t have asked for a better salesperson. She was on our side from our first contact and made sure everything went smoothly with the purchase of our dream car. ### Brandon Mills - Profile: [https://alserra.adviserly.com/brandon-mills](https://alserra.adviserly.com/brandon-mills) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (411 ratings, 296 reviews) - Lifetime vehicles sold: 1061 - Recent vehicles sold: 11 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, HR-V, ODYSSEY - Call: 810-953-1540 I’m Brandon Mills, and I believe in honesty, old-fashioned work ethic, and doing everything possible to create a “culture” within the workplace that we can be proud of. Being a naturally outgoing person is one of the reasons why my customers and coworkers enjoy working with me. I’m genuinely passionate about seeing my customers leave the dealership happy. Some of my particular skills include being a sports writer. I studied at Grand Blanc High School and Michigan State University; I’m currently the staff writer for the Flint Firebirds hockey team. My favorite sports teams are the Flint Firebirds and the Detroit Red Wings. Spending time with my wonderful wife and six beautiful daughters is always the highlight of my day. We love to travel. Hawaii is at the top of my traveling list; I have been there eight times, including my wedding and honeymoon. My hobbies include playing the drums, snow skiing, hockey, and soccer. Recent reviews: - 2026-03-06 | 5.0/5 | Brooke G. — Brandon was excellent to work with. He was very helpful, answered all of my questions, and made sure I fully understood everything before I left. He was welcoming, patient, and never pushy. I felt like a priority the entire time. Everything was explained clearly and there were no hidden fees or surprises, which made the whole process very comfortable. While he was preparing the documents, he even let us watch the U.S. Olympic hockey game on his phone, which was awesome and made the experience fun and relaxed. The entire process was fast and efficient. I highly recommend working with Brandon! - 2026-01-31 | 5.0/5 | Roderick J. — This is my second Honda Passport Elite purchasing experience with Brandon. In both purchasing experiences Brandon was able to (1) locate the right vehicle with desired features, (2) make the purchasing process go smooth, and (3) coordinate a quick turn around of the installation of add-ons before delivery of the Passport. - 2026-04-08 | 5.0/5 | Lesley A. — Excellent. My husband and I love getting our cars from Brandon. He is very knowledgeable and answers all of our questions. He is very patient and has great follow through. Thank you! I love my new CR-V Hybrid! ### Brian Miller - Profile: [https://alserra.adviserly.com/brianmiller](https://alserra.adviserly.com/brianmiller) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1995-01-30 - Rating: 5.0 stars (1506 ratings, 1013 reviews) - Lifetime vehicles sold: 3099 - Recent vehicles sold: 17 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1407 Father of two daughters; married to my beautiful wife Denise for more than 20 years. Love to hunt, fish, golf & spend time with my family: look forward to the archery deer season every year. During 20 years in auto, have always provided customers with a straightforward, respectable & hassle-free buying experience. Recent reviews: - 2026-04-05 | 5.0/5 | Sherry M. — Brian was very professional and efficient in helping me decide which vehicle I would like to lease. He was able to get it in the color I wanted and showed me all the new features. I appreciated how quickly he was able to help me and would definitely recommend him. - 2026-03-13 | 5.0/5 | Larry T. — Very professional answered all my questions did everything you could to locate and find me a car worked with me on what I wanted just a shame. Cadillac blew it and put all the electric in theirs. - 2026-03-18 | 5.0/5 | Katherine L. — Brian was very helpful and knowledgeable about this car. He took time to familiarize me with my car. I feel he helped me get the best deal possible. I enjoyed working with him very much. ### Bryan Pullen - Profile: [https://alserra.adviserly.com/bryanpullen](https://alserra.adviserly.com/bryanpullen) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-12-03 - Rating: 5.0 stars (604 ratings, 396 reviews) - Lifetime vehicles sold: 1952 - Lifetime vehicles serviced: 11141 - Recent vehicles sold: 23 - Recent vehicles serviced: 1 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-603-1404 Love spending time with my 2 boys, modifying my cars, & going to the drag strip! Have won the Mark of Excellence and Certified Elite awards. My clients know I listen intently to their needs and truly enjoy seeing them happy after the repair. Recent reviews: - 2026-02-26 | 5.0/5 | Rosann J. — My experience was very good with Brian. He always goes above and beyond and I appreciate that. I believe this is about my fourth vehicle that I’ve gotten with Bryan. He’s always very helpful and tries to always meet my demands on what I want on a vehicle. I would highly recommend him to anyone. - 2026-04-18 | 5.0/5 | Matthew J. — Bryan always provides a great experience as well as the overall Serra staff. Highly recommend Bryan and my family / friends will continue to work with him for all future vehicle needs. Thanks again! - 2026-04-10 | 5.0/5 | Vickie L. — Brian is organized, informative and very thorough! He is a very positive guy providing a quick positive purchase everytime! ### Cameron Pender - Profile: [https://alserra.adviserly.com/cameron-pender](https://alserra.adviserly.com/cameron-pender) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (357 ratings, 247 reviews) - Lifetime vehicles sold: 1197 - Recent vehicles sold: 15 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1411 Hello, and welcome to Al Serra Auto Plaza! My goal is to make the car buying process as fun, and as efficient as possible. You can depend on me to devote my time and expertise to help you with a decision that will change your life. I enjoy building relationships with everyone who gives me their time. Playing golf and watching sports are things I love doing in my spare time, and simply enjoying the great state of Michigan! A way to describe myself is that I love talking to people and having a great laugh. I enjoy meeting new guests every day and earning their trust and business. I always work hard to put a smile on my customers’ faces, and you can count on me to keep working hard to exceed your expectations. I never stop until the job is done and you are completely satisfied with my service! Please do not hesitate to reach out to me with your questions or concerns, or to say hello! Recent reviews: - 2026-01-15 | 5.0/5 | Tracie T. — Outstanding car buying experience 🚗 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I recently visited Al Serra Chevrolet and I’m thrilled to share my exceptional experience with their salesman Cameron. From the moment I stepped on to the lot, Cameron made me feel welcome and at ease. The knowledge and expertise Cameron demonstrated was impressive. He patiently answered all my questions, providing insightful comparisons between different models. His no pressure approach was what stood out most to me. He listened attentively to my needs and budget constraints, then suggested options that perfectly aligned with my requirements. He was remarkably transparent about pricing, features and potential add-ons. - 2026-02-04 | 5.0/5 | Susan K. — Great Customer service! He kept his word on everything he told us he would do for us! He made it happen when he said he would and I believe he can be trusted! Always answered our calls or called us back promptly! - 2026-04-16 | 5.0/5 | Susan M. — Outstanding!!! He is personable and friendly, but misty of all he listens. He is was very helpful and found exactly what I was looking to lease. I look forward to working with him again in 3 years!! ### Chris Bauer - Profile: [https://alserra.adviserly.com/chrisbauer](https://alserra.adviserly.com/chrisbauer) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Adviser - Joined: 2006-04-03 - Lifetime vehicles sold: 5 - Recent vehicles sold: 4 - Sales specialties: IMPALA, SILVERADO 1500, TERRAIN 2WD - Call: 810-603-1837 With over 20 years of experience in the auto sales industry, I am dedicated to making your car-buying experience stress-free and enjoyable. I take pride in helping people find a vehicle that suits their needs, and I want to be the reason you choose Al Serra Auto Plaza. As a proud alumnus of MSU and a resident of Grand Blanc, I am deeply rooted in the local community. My family, including my wife and two boys, and I are avid supporters of all Detroit sports teams, and we proudly bleed the Green and White! ### Chris Bonner - Profile: [https://alserra.adviserly.com/chris-bonner](https://alserra.adviserly.com/chris-bonner) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (90 ratings, 79 reviews) - Lifetime vehicles sold: 195 - Recent vehicles sold: 14 - Sales specialties: EQUINOX, EQUINOX EV, SIERRA 1500, SILVERADO 1500, TRAX - Call: 810-603-1413 I am proud to work at Al Serra Auto Plaza, assisting customers in leasing and purchasing vehicles. I have been married to my wonderful wife, Sara, for 23 years, and we live in Holly with our three daughters. When I'm not at work, I enjoy camping, spending time with my family, and hunting in the woods. If you have any questions about our inventory, please call me. I look forward to helping you find the right vehicle! Recent reviews: - 2026-03-21 | 5.0/5 | Gary S. — Chris and I spent a lot of time looking over different trucks and options over a few days and Chris explaining to me the add on's I wanted. when I picked up the truck for delivery I took a good look at the dash and the I became a little mad at myself for not looking closer at the options my trade had was not there on new. Chis came over and showed me the change and where to fine my 4 wheel low is and other stuff I felt was not on this truck. Thank You Chris for all your hope. - 2026-04-02 | 5.0/5 | Timothy B. — From the start, Chris was very concerned about everything that I was looking for in a new truck. He explained many different options. When I decided what I wanted, he made every effort to find that exact truck. He was able apply several incentives toward the purchase. I was very satisfied with the whole process. - 2026-03-02 | 5.0/5 | Mary S. — Chris provided excellent service. He explained all the functions and details about the car. He is very knowledgeable and experienced in the EV autos and shared his experiences driving these amazing vehicles. Chris is highly recommended for his quality service, clear and thorough communication. ### Chris Salter - Profile: [https://alserra.adviserly.com/chrissalter](https://alserra.adviserly.com/chrissalter) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (781 ratings, 508 reviews) - Lifetime vehicles sold: 2251 - Recent vehicles sold: 17 - Sales specialties: CRUZE, EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TERRAIN - Call: 810-603-1425 I was born and raised in Flint, MI.  I grew up in the auto industry; my father owned a dealership for 30 years.  I enjoy helping customers find the right vehicle that fits their wants and needs.  In my free time, I love to travel the world and experience different cultures.  I am a big sports fan, especially football.  I also enjoy going to concerts and sporting events.  I am a very active person that wants to live and enjoy life! Recent reviews: - 2026-03-19 | 5.0/5 | Joseph H. — This guy is the real deal. He is to paperwork as Dom Toretto is to racing in The Fast and Furious (1)very fast and very precise. The knowledge of the incentives and deals associated with brands and even all of the different trim levels astounded me. I told Chris what I was looking for and within 2 minutes he found it and told me it was in transit and I’d be notified as soon as it hit the Al Serra property which I was. Great experience!!!! - 2026-03-16 | 5.0/5 | Joseph H. — Best salesman in the business. Only reason I shop at Al Serra. His customer service is unparalleled, he executed the deals on two vehicles I leased/bought with a tremendous amount of precision and care. 10/10 would recommend!!! - 2026-03-27 | 5.0/5 | Rebecca W. — Chris went above and beyond to make sure I got in the car I wanted. He was amazing. Even stayed after they closed to help me out. Couldn't of asked for a better salesman. I'll 1000% go to him again for my future vehicles ### Clay Weinand - Profile: [https://alserra.adviserly.com/clay-weinand](https://alserra.adviserly.com/clay-weinand) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (148 ratings, 109 reviews) - Lifetime vehicles sold: 370 - Recent vehicles sold: 14 - Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, TRAX - Call: 810-603-1418 Since starting my career in the auto industry in 2018, joining Al Serra in 2024 has been the best decision I have made yet! While I have spent several years helping my customers find the perfect Chevrolet, Buick, or GMC, I am excited to offer them more top-selling brands, including Kia, Subaru, Honda, VW, and CDJR. You will often find me laughing with customers at my desk or walking them through service for any after-sale care. My favorite part of the process is seeing my customers' faces when I flip my screen and ask them to help me build their best deals. My customers tell me they have never experienced that before, but transparency is critical. I grew up in Holly, MI, and live in Grand Blanc. Outside work, I spend my free time with my wonderful wife and incredible daughter. However, I also have a passion for building classic motorcycles and enjoy meeting up with friends at local car shows. You'll often find me laughing with customers at my desk or walking them through service for any after-sale care. My favorite part of the process is seeing my customers' faces when I flip my screen and ask them to help me build their best deals. My customers tell me they have never experienced that before, but I believe transparency is critical. I grew up in Holly, MI, and live in Grand Blanc. Outside work, I spend my free time with my wonderful wife and incredible daughter. However, I tend to build classic motorcycles and meet up with friends at local car shows. Recent reviews: - 2026-03-12 | 5.0/5 | Heather A. — CLAY DESERVES A PROMOTION! I HADN'T BOUGHT A NEW CAR SENSE HIRING IN AT GENERAL MOTORS IN 97 , (ALWAYS GOT MY PARENTS HAND ME DOWNS GM VEHICLES, WHICH I TRULY APPRECIATED! I 1ST CALLED SHA CHEVROLET & THE GUY I DEALT WITH GAVD ME AN OFFER I KNEW DIDNT SOUND RIGHT,I COULD TELL HE WAS JUST CC TRING TO MAKE A SALE,SO I CALLED CLAY BACK HE MADE SURE HE FOUND ME THE BEST DEAL,AND EEALKY INVESTED IN MAKING SURE I WOYLD BE SO HAPPY AND COMFORTABLE WITH THE BUYING EXPERIENCE 😀 I LOVE MY 2026 EQUINOX AND HANDS DOWN WILL ALWAYS BE THANKFUL FOR CLAY AND WILL SEND EVERYONE HIS WAY WHEN HEARING THEY ARE IN INTEREST OF BUYING A VEHICLE!100% my experience at Al Sera and with Clay changed my life for the better! THANK YOU CLAY I WILL NEVER FORGET YOU AND ALWAYS BE THANKFUL!!!! - 2026-01-19 | 5.0/5 | Mary P. — Clay was very accommodating, answering all my questions. thoroughly going over the amenities of the vehicle, and giving me options. I am confident that he had my best interest at heart. he knew reliability for the long haul was important to me and showed me vehicles that met my standards. - 2026-02-18 | 5.0/5 | Kathy S. — Friendly, efficient, helpful … very pleasant and comfortable to work with. Very eager to make sure everything was just right for me. ### Colin Turnipseed - Profile: [https://alserra.adviserly.com/colin-turnipseed](https://alserra.adviserly.com/colin-turnipseed) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (208 ratings, 141 reviews) - Lifetime vehicles sold: 680 - Recent vehicles sold: 16 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAX - Call: 810-603-1870 Fenton native, I strive to put my customer's needs 1st at every turn, over 6 years taking care of customers in sales and approaching 2 Years with Al Serra Auto Plaza. I specialize in new and pre owned vehicles. I am looking forward to making your purchase simple, quick and informed. In my spare time I love traveling the globe and working with computers Recent reviews: - 2026-01-11 | 5.0/5 | Daryl B. — This was the most pleasant car buying experience I've had. Selected the truck online , and applied for my loan . They didn't run my credit 10x like many dealers. Was approved went in the next day and drove off with my new truck. Colin explained everything and answered all of my questions I would highly recommend Colin if your looking to purchase a new or used vehicle at Al Sera - 2026-03-14 | 5.0/5 | Ann P. — Colin was great! He asked questions, let me decide what I wanted and wasn’t pressuring to move faster etc…he also got a vehicle for me from another dealer. I would definitely buy again from Colin - 2026-03-04 | 5.0/5 | Roberta C. — This transaction has been the best we have had in the 40+ years we have purchased vehicles. Everything was very straightforward, nothing "hidden" and always on the time schedule he indicated. ### Cruz Pettigrew - Profile: [https://alserra.adviserly.com/cruz-pettigrew](https://alserra.adviserly.com/cruz-pettigrew) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (478 ratings, 300 reviews) - Lifetime vehicles sold: 1741 - Recent vehicles sold: 26 - Sales specialties: EQUINOX, GRAND CHEROKEE, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-953-1783 I grew up in Flint, attended Flint Southwestern, Oakland University and Mott for a bit. I am very passionate about my family and friends. I am a member of Our Lady of Guadalupe Catholic Church. I enjoy playing soccer, volleyball, trying new places and different cultures. Diversity is an amazing thing. Go Detroit Lions for sure. I support Big Brothers and Big Sisters or any way to help kids. Being outgoing, confident, social, adaptable, likable and passionate are things I love doing. I try to find common ground or ways to relate to each person as an individual, and I also try to make people smile and laugh at any given opportunity. Recent reviews: - 2026-03-06 | 5.0/5 | April E. — "Thank you for your incredible hard work and professionalism. Your dedication to building genuine relationships—not just closing deals—makes you a truly wonderful salesperson". For Passion & Drive: "Your passion and ability to understand exactly what I needed made this process seamless. You are, without a doubt, a driven and brilliant professional" April & Andre Epps - 2026-04-05 | 5.0/5 | Heather N. — Cruz was outstanding! I explained this was my 1st time purchasing a vehicle all by myself. He answered my 100 questions with patience and honesty. I probably drove him crazy going back and forth trying to make a decision. I appreciate all of his knowledge helping me buy the right vehicle for me. I highly recommend going to see him for your next car purchase! - 2026-04-03 | 5.0/5 | Randy G. — Cruz has been very responsive and helpful with all of my questions. My wife and I are very happy that he was the first person to greet us as we walked in to the sales room. If he hadn’t been there at the door I’m not sure who would have been our salesman. When we need another vehicle I will definitely come and talk to you first. Thank you Cruz ### Dale Ruzylo - Profile: [https://alserra.adviserly.com/dale-ruzylo](https://alserra.adviserly.com/dale-ruzylo) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (169 ratings, 99 reviews) - Lifetime vehicles sold: 530 - Recent vehicles sold: 19 - Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PILOT - Call: 810-953-1547 I have lived in Grand Blanc since 2001 and love this area! I have two children who are starting their adult lives (Go Green and Go Lakers!), and they are allowing me more free time. I love golf and spend as much time around water as possible. I look forward to providing you with an exceptional experience. Recent reviews: - 2026-04-14 | 5.0/5 | Lyndsey R. — Dale was awesome, just what I needed during a very stressful time where I had just been in a bad car accident and my car was totaled. I originally contacted the person who sold me my first car from Al Serra a few years ago. That person stated they would help me but never followed through. That was very disappointing and disrespectful to not even message back again when this person knew I had no car and needed immediate help. Dale stepped up and has been a God send. Very organized, on top of things, knowledgeable, and punctual. I will stick with Dale from here on out and highly recommend him. - 2026-02-12 | 5.0/5 | Brent R. — Dale was great from the first time I spoke to him. He was able to talk or text updates as our vehicle made its way to the dealership, which made the process very convenient. There was no pressure and prices were reasonable. He was even able to add on recent incentives Honda added to make the bottom line even better. I would recommend Dale to anyone without hesitation. - 2026-02-19 | 5.0/5 | Lorna H. — My experience was very positive. I have nothing bad to say. Dale took really good care me. I love the Honda Passport elite. Thank you again Dale. If anyone needs a car get hold of Dale at Al Serra Honda of Grand Blanc ### Darrel Cristoforo - Profile: [https://alserra.adviserly.com/darrel-cristoforo](https://alserra.adviserly.com/darrel-cristoforo) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (806 ratings, 537 reviews) - Lifetime vehicles sold: 1831 - Recent vehicles sold: 17 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-603-3510 For over 20 years I owned and operated my own small businesses. Great customer service has always been my primary objective. I realize that our guests are the most important aspect of doing business and giving them a positive buying experience is my #1 goal! I am very transparent and wholly believe that honesty is the best policy. I take a great deal of pride in the fact that I’m good at what I do and I enjoy coming to work! My wife and I just celebrated 20 years of marriage and we have 2 kids together. We get outdoors as often as possible and enjoy mountain biking, dirt biking, shooting, and general “outdoorsy” stuff. Some of our best times have been spent in the woods or on the river. We are also very involved in travel league soccer. Both of my boys are on state premier soccer teams and we’ve enjoyed the challenges, sacrifices, and comradery it has provided us over the years. At the Al Serra Auto Plaza we have 12 different brands as well as a huge used/certified pre-owned vehicle inventory. From lease to purchase, I’m able to assist my customers with all of them! Please let me know how I can help! Recent reviews: - 2026-02-27 | 5.0/5 | Valerie K. — When I first walked in to test drive the 2026 Outback I had to wait for a salesperson since they were all busy with other customers. I must admit I was beginning to feel unimportant since not one of them acknowledged me or said “someone will be with you.” A few minutes later Darrel came out from his lunch to take care of me, and that right there impressed me. He was accommodating, patient and kept in communication with me throughout the process. I will definitely recommend Darrel to my friends and family. - 2026-03-12 | 5.0/5 | Donna P. — Darrel helped me through all the decision making necessary to get the exact car I wanted. He was patient and knowledgeable, offering to search out any questions I had. There were times I thought he was a mind reader!!! Darrel was a pleasure to work with! I would recommend a new customer to ask for him by name! - 2026-03-16 | 5.0/5 | Mary S. — It was a true pleasure! He was friendly, informative, and made the experience of purchasing a new vehicle relaxing and easy. He went out of his way to get me everything I wanted in a vehicle and I truly appreciate that. I would highly recommend him to anyone looking for a new Subaru! ### Darwin Geary - Profile: [https://alserra.adviserly.com/darwin-geary](https://alserra.adviserly.com/darwin-geary) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (137 ratings, 85 reviews) - Lifetime vehicles sold: 410 - Recent vehicles sold: 14 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1417 I joined Al Serra in 2023, but my career started over a decade ago. Customers continue returning to me for my service because I am sincere and have excellent listening skills. I have a beautiful wife and two wonderful children. Outside work, my wife, kids, and I love camping and riding our side x sides. Recent reviews: - 2026-04-03 | 5.0/5 | Linda H. — Darwin was a great salesman. He explained the features in my new GMC Sierra truck. Darwin is very professional. I would buy my next vehicle from him. - 2026-03-15 | 5.0/5 | David H. — Darwin was exceptional. He figured out what I needed and was able to provide me with a great experience and a very affordable price. Thanks Darwin! - 2026-03-25 | 5.0/5 | Nicholas C. — Darwin was incredibly helpful. It was a pleasure working with him. He made the sales process painless, quick, and simple. ### David Pietryga - Profile: [https://alserra.adviserly.com/david-pietryga](https://alserra.adviserly.com/david-pietryga) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (50 ratings, 32 reviews) - Lifetime vehicles sold: 317 - Recent vehicles sold: 16 - Sales specialties: EQUINOX, OUTBACK, SILVERADO 1500, TERRAIN, TRAX - Call: 810-603-1827 I joined Al Serra in 2024 and have always been proud of listening before speaking and providing the best customer service possible. I grew up in Fenton, MI, and love spending time with family and friends. I graduated from Grand Valley State University, so go Lakers! A hobby I love to do is golfing! Helping others brings me pure happiness, and working at Al Serra Auto Plaza has allowed me to help create moments that will last a lifetime! Recent reviews: - 2026-01-20 | 5.0/5 | Daniel U. — David was great, we were looking for a car for our daughter and he made the process easy and quick. He was very open about all the information regarding the vehicle we were looking at and was never pushy. We were very happy with the whole process and will definitely be back when ready to buy our next vehicle. - 2025-11-07 | 5.0/5 | Melanie S. — David helped my daughter purchase her very first vehicle! She was nervous and excited but he was able to put her at ease and answer all of her questions. David was very easy to work with. - 2025-10-15 | 5.0/5 | Lisa M. — Dave is awesome! He was able to get me the exact car I wanted. He let me know what was happening every step of the way. He is a great asset to your company. ### Derek Suttle - Profile: [https://alserra.adviserly.com/derek-suttle](https://alserra.adviserly.com/derek-suttle) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (591 ratings, 399 reviews) - Lifetime vehicles sold: 1421 - Recent vehicles sold: 28 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1842 Since joining the auto industry in 2011, my goal has always been customer satisfaction. When it comes to my clients at Al Serra Auto Plaza, they can rely on me for honest service. My goal is to help them find the perfect vehicle for the best price. I make the buying experience informative and fun. Working in the best interests of my clients is what I’m known for around the dealership. I currently have an AFIP and Ford certifications and am working on becoming fully certified in GM vehicles. I am very passionate about solving people’s problems; I enjoy finding out what a person needs and solving that need efficiently and with a smile. In my spare time, I love to play golf and tell dad jokes. My wife and children love to travel; we go to Disney World every year. I am a big fan of all things Disney! Recent reviews: - 2026-02-27 | 5.0/5 | Wayne B. — Me and my fiance are not fans of Al Serra or a few or their salesman. We stopped in just to see what we liked and planned on going somewhere else to purchase. Then we met for the first time a salesman that was not pushy but patient, completely understanding of the stressful situation we were in and very honest. As long as Derek works there, we will keep returning for our next upgrades. Plus he continued to somehow get our payments to continue dropping before we even signed. As long as Derek works there, we will continue coming to him for our upgrades. - 2026-04-10 | 5.0/5 | Julie S. — Derek was knowledgeable, friendly and reliable in all communication. He went above and beyond to provide me and my family and excellent experience. We have been long time customers at a competing dealership, Derek and Al Serra now have our business! Thanks so much. - 2026-03-12 | 5.0/5 | Terry R. — he worked very hard for us. he understood...i drove 3 hours to see him. i live in big rapids,mi ......other side of the state. i'm have use him 2 other times. each time he went above and beyond. thanks DEREK SUTTLE............TERRY RADER ### Drew Zavatsky - Profile: [https://alserra.adviserly.com/drew-zavatsky](https://alserra.adviserly.com/drew-zavatsky) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (108 ratings, 74 reviews) - Lifetime vehicles sold: 309 - Recent vehicles sold: 4 - Sales specialties: COMPASS, EQUINOX, GRAND CHEROKEE, RAM 1500, WRANGLER - Call: 810-953-1618 I am originally from Grand and a graduate of Grand Blanc High School. I’m a huge sports fan. I played football, baseball and bowled in High School. In my free time, I love to golf, travel, and spend time with my family. Before beginning my career as a Sales Advisor, I started at Al Serra as a porter for Kia/VW. I soon moved to Used Cars to become part of the Used Delivery Prep team. I am excited to be able to exceed your expectations and provide you an outstanding buying experience. Recent reviews: - 2025-07-20 | 5.0/5 | Eric C. — Drew is a fantastic sales professional. He takes the time to listen to your questions and assess what you need. Then he gathers all the relevant information and walks you through the process to ensure that you have all of the questions answered and helps guide you to what best serves your needs. Working with Drew to purchase a vehicle and to sell him a vehicle, was an outstanding experience. - 2025-11-29 | 5.0/5 | James Z. — I highly recommend Drew. Drew is a very friendly and knowledgeable salesperson. I advise anyone in the market to purchase or lease a new vehicle to contact Drew. Drew is capable of putting you in any of the many brands carried at Al Serra’s Dealership in Grand Blanc. Overall a good experience, don’t hesitate to contact Drew if you’re in the market for a new or used vehicle. - 2026-03-26 | 5.0/5 | Rheannon M. — Great, always friendly, kind and thorough to work with. I have worked with Drew on many vehicles for our family and always happy to return to him for our car needs. Highly recommend. ### Erik Faulkner - Profile: [https://alserra.adviserly.com/erik-faulkner](https://alserra.adviserly.com/erik-faulkner) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-01-27 - Rating: 4.9 stars (785 ratings, 498 reviews) - Lifetime vehicles sold: 1940 - Recent vehicles sold: 14 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-603-1815 Friendly and knowledgeable auto sales consultant with a 15+ year track record. Singer/songwriter, guitarist, and dedicated family man. Longstanding top customer service ratings across multiple brands. Who knew the vehicle sales and leasing process could be this enjoyable!? Recent reviews: - 2026-04-07 | 5.0/5 | Michael B. — Erik is always a pleasure to work with. This our fourth car buying/leasing with him. He always finds us what we need, with some good laughs and banter to boot. We will keeping coming to Al Serra as long as he is there. Thanks again Erik! - 2026-03-12 | 5.0/5 | Ross M. — Erik provided a great experience - Kept it simple and straight-forward on the needs that I wanted with the GMC Terrain. He was also easy to contact by text, phone and email throughout the process. - 2026-04-08 | 5.0/5 | Kelly D. — Had a great experience at Subaru of Grand Blanc! Erik was friendly, knowledgeable, and made the whole process smooth and stress-free. Highly recommend! ### Frank Foster - Profile: [https://alserra.adviserly.com/frankfoster](https://alserra.adviserly.com/frankfoster) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 1995-10-30 - Rating: 5.0 stars (438 ratings, 265 reviews) - Lifetime vehicles sold: 1529 - Recent vehicles sold: 5 - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN Originally from Flint, attended Ferris State, 20 yrs in the industry. My style is fair & straightforward. I make sure our customers are happy no matter what, & I’m proud to have clients that keep coming back over the years. Love my 3 grandchildren! Recent reviews: - 2026-03-10 | 5.0/5 | Darrell C. — My overall experience with frank was amazing. I am a repeating customer with frank, we purchased a vehicle from him 2 years ago and our experience with him was out of this world. So then when I was in the market for my new jeep, I contacted Frank. I told him what i wanted, how much I wanted to spend and he worked extremely hard to deliver. His customer service skills are top notch. I am very happy with my experience and my new vehicle and will recommend him to family and friends. - 2025-11-09 | 5.0/5 | Todd A. — Excellent! Frank is a down to earth person that is a pleasure to deal with. With his 30 years of industry experience he is second to none providing an exceptional customer service experience. - 2026-01-25 | 5.0/5 | Mark F. — We've bought many cars & trucks from Frank, Everytime we buy a different vehicle we have the same exception service, We don't go anywhere else except seeing Frank, check him out ### Gary LaMay - Profile: [https://alserra.adviserly.com/gary-lamay](https://alserra.adviserly.com/gary-lamay) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1998-03-09 - Rating: 4.9 stars (537 ratings, 349 reviews) - Lifetime vehicles sold: 1661 - Recent vehicles sold: 7 - Sales specialties: EQUINOX, SILVERADO 1500, XT4, XT5, XT6 - Call: 810-603-1427 18 great years in the auto business. I love cars, auto shows, and take great pride in our products (and caring for my clients). I’m a Flint native and have a true passion for helping people, especially when it comes to finding a car they’ll love. Recent reviews: - 2026-03-09 | 5.0/5 | Sally T. — Absolutely WONDERFUL! Gary is an incredible salesman, as he is friendly and welcoming! He is intelligent, knowledgeable about Cadillacs and he walked me through the two choices I had, extremely well!. I decided to buy the car that I had leased for three years, as it is in great condition and I love the color besides! Gary gets an A+++++ from me! Thank you soo very much, Gary! Sally Tartoni - 2026-04-09 | 5.0/5 | Mason C. — This was my first time buying a vehicle and it was a great experience. Gary was very kind and listened to what we wanted and got us into the perfect SUV for our family. He answered all of our questions and was able to help us calculate a payment we could afford. Will definitely go back in the future! - 2026-01-01 | 5.0/5 | Tawana M. — Gary is a nice guy. His customer service was superb!! He was very knowledgeable about the vehicle I was interested in and he answered all my questions I had. I’m a forever customer. Thanks Gary. ### Glenn Libtow - Profile: [https://alserra.adviserly.com/glennlibtow](https://alserra.adviserly.com/glennlibtow) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1999-06-01 - Rating: 5.0 stars (976 ratings, 641 reviews) - Lifetime vehicles sold: 2480 - Recent vehicles sold: 12 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1831 Fun Fact: I was an extra in the Forrest Gump movie as a runner. Love my Detroit Lions, motocross, and bowling. 16 yrs in Auto providing a no hassle buying experience for my clients. Love to make things fun both in and out of the dealership! Recent reviews: - 2026-02-17 | 5.0/5 | Jennifer C. — My experience with Glenn was top-notch! He knew exactly what I needed and wanted based on my financial situation and what was the best interest to me. Glenn did the leg work from start to finish with what kind of vehicle and to the financial aspect to the paperwork. As always, I look forward to getting my future cars through Glenn. - 2026-03-27 | 5.0/5 | Debra H. — I have been a customer of Glenn’s for many years! He always gone above & beyond to find exactly what I was looking for! - 2026-03-19 | 5.0/5 | Perry L. — At this point, I can't say anything less than Glenn Libtow isn't anything less than a Customer Service Superstar. ✝️❤️ ### Greg Thompson - Profile: [https://alserra.adviserly.com/greg-thompson](https://alserra.adviserly.com/greg-thompson) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (50 ratings, 40 reviews) - Lifetime vehicles sold: 118 - Recent vehicles sold: 10 - Sales specialties: CT5, CT5-V, ESCALADE, XT5, XT6 - Call: 810-603-1878 As a seasoned car sales professional with over 25 years of experience, my passion lies in helping customers find the perfect vehicle to fit their needs.  With a friendly, honest approach, I prioritize building lasting friendships and providing top-notch customer service.  As a husband and proud father of two, I bring integrity, kindness, and a customer-first mindset to every interaction.  Living in Davison, I enjoy spending time with my family, cheering on my daughter in basketball, and supporting my son as a talented cellist.  I am their biggest fan and carry that same enthusiasm and dedication into my work. Recent reviews: - 2026-02-07 | 5.0/5 | Shawn F. — Greg is knowledgeable about the product, was able to answer questions we had, explained the buying/financing process to us, along with completing the paperwork. He was very pleasant to work with, and went out of his way to make sure we were satisfied with our vehicle, by explaining all the different functions etc. He also checked our old, totaled vehicle, and retrieved a house key on the fob. - 2026-03-28 | 5.0/5 | Rex S. — I have been a customer of Al Serra for almost 30 years. Greg was knowledgeable and was easy to work with and understood what I wanted in a truck. Greg got the buying process underway, sales manager Ryan Burge got me a great interest rate, I picked up the truck the next day. In all of my years as a customer Greg was one of easiest sales person I ever dealt with. Thank you Rex S. - 2025-12-19 | 5.0/5 | Nancy F. — Greg Thompson took the time to understand what I needed, walked me through every option without pressure, and explained everything clearly so I always felt confident in my decisions. The entire process was smooth, stress-free, and even enjoyable, which is rare when buying a car! His friendliness, honesty, and attention to detail truly stood out. ### Greg White - Profile: [https://alserra.adviserly.com/greg-white](https://alserra.adviserly.com/greg-white) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (496 ratings, 342 reviews) - Lifetime vehicles sold: 1216 - Recent vehicles sold: 13 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1832 I married my high school sweetheart in 2001, and have four amazing children. A few years ago, we settled down in Grand Blanc and love it here. I have been in the auto industry for over ten years and enjoy spending time with the family, traveling, and going to the different school and sporting events that my kids participate in. When it comes to my customers, the goal is to provide an honest, stress-free, no-pressure buying experience that they will love! Recent reviews: - 2026-04-10 | 5.0/5 | Ginger S. — Greg made the entire experience smooth and enjoyable from start to finish. He really listened to what I was looking for, helped me find the right vehicle, and worked to get the best price along with all available incentives. Everything was prepared ahead of time, so the paperwork process was quick and efficient. On top of that, he’s genuinely fun to talk with, which made the whole process even better. - 2026-04-04 | 5.0/5 | Ricky F. — From telling Greg what I wanted in a vehicle to signing the paperwork on the day of delivery, Greg was on top of of his game every step of the way. There's never a question on the progress because he's either sending email updates or giving you a call. Make no mistake, being happy with your buying experience begins with a salesman that's good at pleasing his customers. - 2026-04-10 | 5.0/5 | Joseph F. — Greg is the absolute best! He knows exactly what I’m looking for in a vehicle. He always provides a fair price and a smooth experience. I wouldn’t see anyone else! ### Gregg Pratt - Profile: [https://alserra.adviserly.com/gregg-pratt](https://alserra.adviserly.com/gregg-pratt) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (668 ratings, 456 reviews) - Lifetime vehicles sold: 1704 - Lifetime vehicles serviced: 7 - Recent vehicles sold: 23 - Recent vehicles serviced: 3 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-603-3509 Born and raised in Flushing MI, Son of a skilled trades worker and a realtor. Many of my family members are in business and farming. I have spent 10 years in dealerships doing about everything from repair, service writing, vehicle technology expert, parts, detail, porter and now sales consultant. I love serving people and spending time with family. I was blessed to marry my best friend in 2018, We are looking forward to kids in the future. I attended Mott Community College for automotive repair. Things I enjoy doing are spending time with family, growing in my faith, being in the outdoors, bonfires, camping, swing dancing, biking, and occasionally, video games. I believe in honesty, integrity, respect, and being straightforward with people. I look forward to meeting you and the chance to serve you any way I can. Recent reviews: - 2026-03-16 | 5.0/5 | Larissa R. — Gregg is accommodating and easy to work with. He was able to complete a majority of the work before we got to the dealership which made the day of quicker. He has a quick response time and is very personable. I never felt like a burden and as soon as a great opportunity became available for us, he was quick to get it for us. - 2026-04-16 | 5.0/5 | Hala M. — Gregg was absolutely wonderful to work with! He was professional, friendly and kind, knowledgeable, and patient while I worked towards making my final decision on the purchase. Thank you, Gregg! - 2026-04-08 | 5.0/5 | Jean-Christophe D. — Honest, direct, no hidden agenda. Gregg is a great sales person. We have been buying Subarus from the same person for a long time and every time, perfect !!! ### Gregg Winnie - Profile: [https://alserra.adviserly.com/greggwinnie](https://alserra.adviserly.com/greggwinnie) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1995-09-05 - Rating: 5.0 stars (1009 ratings, 659 reviews) - Lifetime vehicles sold: 2236 - Recent vehicles sold: 13 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1449 Avid sportsman. Proud father of 1 daughter in competitive cheer (I’m her biggest fan). With Al Serra since 1995 -and 20 yr holder of GM’s Mark of Excellence. Love my work and devoted to helping clients find a car they’ll enjoy for years! Recent reviews: - 2026-03-05 | 5.0/5 | Kevin Z. — Leasing our 2026 Chevy Silverado 2500 was a great experience from start to finish. Gregg answered all of our questions promptly and made sure we felt comfortable with every step of the process. The entire experience was smooth, straightforward, and incredibly easy. We really appreciated how responsive and helpful Gregg was throughout everything. It made what can sometimes feel like a complicated process feel simple and stress-free. We would absolutely recommend Gregg to anyone looking to lease or purchase a vehicle. Thank you for making this such a positive experience! - 2026-03-06 | 5.0/5 | Charles V. — Gregg has been my salesman for years. He has always taken great care of me and my family. He always go's above and beyond to meet our needs. Gregg treat you like family. Very personal and professional. If you are looking to buy a new vehicle from Al Serra you need Gregg. He is the only salesman that I trust. I love my new 2026 truck and it all started when Gregg answered my call and told me he could help meet all my needs. Thank you Gregg for a great experience and my awesome 2026 truck. Thank you Al Serra. - 2026-03-05 | 5.0/5 | Thomas M. — My experience buying from Gregg was once again very enjoyable and very easy. I've bought many cars over the years through Gregg and he continues to find me exactly what I'm looking for and continues to make it very easy for us. ### Hudy Handy - Profile: [https://alserra.adviserly.com/hudyhandy](https://alserra.adviserly.com/hudyhandy) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2006-11-01 - Rating: 4.9 stars (337 ratings, 240 reviews) - Lifetime vehicles sold: 1195 - Recent vehicles sold: 10 - Sales specialties: CHEROKEE, COMPASS, EQUINOX, GRAND CHEROKEE, RAM 1500 - Call: 810-603-1416 I love spending time with my family, attending church, watching sports, & traveling. I offer my clients 9 years of valuable experience, & superior knowledge. My pledge to you, the best price each and every time. No haggle, no hassle. Recent reviews: - 2026-04-13 | 5.0/5 | Kesi D. — My overall experience working with Hudy was wonderful. Hudy was very kind, patient, polite, and went the extra mile to ensure that our vehicle purchase experience was amazing. I highly recommend Hudy ask your sales advisor for your next vehicle purchase experience. - 2026-03-26 | 5.0/5 | Wendy S. — Hudy is great! He is very helpful with the car buying process and answered every question and explained it clearly. He even helped me setup my vehicle settings and went over the car with me. - 2026-03-13 | 5.0/5 | Michael B. — There’s not much that I can really say other than the fact that Hudy was very professional and patient with me. My overall experience with this young man was excellent. Thanks, Hudy.😎 ### Jared Denington - Profile: [https://alserra.adviserly.com/jared-denington](https://alserra.adviserly.com/jared-denington) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (561 ratings, 386 reviews) - Lifetime vehicles sold: 1501 - Recent vehicles sold: 18 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-3507 Purchasing a vehicle shouldn’t be a difficult process, which is why I do everything to make the buying experience simple, informative, and fun. Throughout my 4 years in the auto business, I have remained honest, trustworthy, and honorable. Guests can depend on me to work in their best interests; I am always on their team! Getting our customers into a new or pre-owned vehicle that suits them perfectly is my priority. During my downtime, I like to do outdoor activities, especially racing and riding my Harley. I also enjoy golf, hockey, baseball, and having fun with my black Lab (Kloee). If you want to work with someone who is personable, honest, and always has a smile on his face, don’t hesitate to come see me! Recent reviews: - 2026-04-07 | 5.0/5 | Mark N. — Outstanding Jared was very knowledgeable and professional and well prepared with answers to questions before we asked. Also want to give him Kudos for being the first person to approach me in the showroom in the many years of waiting for my other car to be serviced - 2026-04-04 | 5.0/5 | Christine C. — He is very knowledgeable and patient and has always helped everyone in our family find just what we have been looking for in price, looks and expectations. We will always call Jared first for all our automobiles needs. We appreciate his hard work and dedication! - 2026-04-23 | 5.0/5 | Eriberto J. — Jared was very professional and knowledgeable going through the whole process from start to finish. He explained everything and answered our questions without hesitation. Jared was very friendly and nice and patient while we were making our decisions. ### Jason Fleury - Profile: [https://alserra.adviserly.com/jason-fleury](https://alserra.adviserly.com/jason-fleury) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (516 ratings, 329 reviews) - Lifetime vehicles sold: 2110 - Lifetime vehicles serviced: 7 - Recent vehicles sold: 23 - Sales specialties: CRUZE, EQUINOX, GRAND CHEROKEE, MALIBU, SILVERADO 1500 - Service specialties: CHALLENGER, PACIFICA, WRANGLER UNLIMI - Call: (810) 603-3508 Hi! I’m Jason Fleury, a Sales Advisor here at Al Serra Auto Plaza. My goal is to create an enjoyable car-buying experience for my customers. Building positive, lasting relationships is what I’m all about. I love to spend time with my amazing wife, Heide, and our six awesome and very active children. I love going to their games, recitals, and practices. I’m a super fan of sports cars and the Fast and Furious franchise. At the dealership, I have built a reputation as a positive person, full of positive energy that transfers to those around me. I have a great sense of humor and enjoy making others laugh. One of the aspects of my job that I am most proud of is the great atmosphere that I create while working with my clients. Recent reviews: - 2026-03-22 | 5.0/5 | Carlotta R. — I Never experience A salesman that had the Patience, & Knowledge that he had, just told him what I was looking for & the price and he went to work. Still trying to figure it out. 😀 Thank U Again Jason. Carlotta 👍🥰 - 2026-04-17 | 5.0/5 | Benjamin S. — Absolutely amazing vehicle purchasing experience! Jason was super professional, he made the stresses of buying a new vehicle vanish. 10/10 would recommend anyone to purchase a vehicle from Jason! - 2026-03-16 | 5.0/5 | Kenneth K. — Jason has been great. He has helped me with my last few cars and he is on top of it. Always accessible and very professional. I would recommend him to anyone.! ### Jason Morris - Profile: [https://alserra.adviserly.com/jason-morris](https://alserra.adviserly.com/jason-morris) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (612 ratings, 403 reviews) - Lifetime vehicles sold: 1361 - Lifetime vehicles serviced: 8 - Recent vehicles sold: 13 - Sales specialties: FORTE, K5, SOUL, SPORTAGE, TELLURIDE - Service specialties: CIVIC SEDAN, COUNTRY, ELEMENT - Call: 810-695-9703 I grew up in Swartz Creek. I have a beautiful wife, two amazing boys, and one annoying cat. I enjoy aviation and currently hold a private pilot license. I have been in automotive sales since 2015. I pride myself on providing a comfortable and enjoyable buying experience to all of my guests. It is truly an enjoyable experience to get to know my customers, who become just like family. I look forward to meeting you and helping you find the car of your dreams! Recent reviews: - 2026-02-20 | 5.0/5 | William D. — Great honest sales person, very knowledgeable on the 2027 Telluride that we bought, and he was very good at processing the paperwork. An extra shout out to Joe whom Jason was training. They both worked well together. - 2026-03-22 | 5.0/5 | Morgan C. — Jason was absolutely amazing to work with, buying my new car was a bitter sweet moment and he took the time to make the process as easy as possible. - 2026-03-20 | 5.0/5 | Carmen S. — We had a very good experience with Jason. He made sure we didn’t have to stay all day to buy a car. I would definitely recommend him to others. ### Jax Jewell - Profile: [https://alserra.adviserly.com/jax-jewell](https://alserra.adviserly.com/jax-jewell) - Department: Sales (Sales) - Title: Sales Advisor - Call: 810-603-1811 I began my career in the automotive industry in 2024 in Kansas. I was born and raised in Clio, Michigan, moved back in 2026, and joined the Al Serra Family! Providing solutions and finding the perfect vehicle for clients is why I enjoy my career. My goal is to provide every client with a stress-free buying experience. Outside of work, I enjoy playing basketball, golf, and Baseball, as well as watching the Pistons, Red Wings, Tigers, and Lions. ### Jeff Saber - Profile: [https://alserra.adviserly.com/jeffsaber](https://alserra.adviserly.com/jeffsaber) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1998-03-16 - Rating: 5.0 stars (1148 ratings, 789 reviews) - Lifetime vehicles sold: 2792 - Recent vehicles sold: 21 - Sales specialties: EQUINOX, MALIBU, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1813 I have been with Al Serra for 18 yrs and graduated from Clarkston High School and still live in Clarkston! I enjoy spending time with my wife Nicole and daughters Taylor and Jordan. We love taking our quads up north and hitting the trails. Recent reviews: - 2026-04-05 | 5.0/5 | Brian H. — Jeff always goes above and beyond. This is now my 4th vehicle I bought from Jeff. Every time I do buy, it is a special problem I deal with and he always comes through. If your looking for a salesperson that will give you a great experience in buying, get with Jeff. - 2026-04-02 | 5.0/5 | Jessi H. — Jeff was great to work with! He listened to our needs and was able to get us into a great deal. He was quick and efficient with his work and gave us straight answers. I hope to work with Jeff again in the future and would recommend him to others! - 2026-04-11 | 5.0/5 | Timothy S. — Jeff was quick, efficient, and kept us informed every step of the way! He took the time to show us how to use all the features, and answer any questions we had. Great friendly salesperson! ### Jennifer Odglen - Profile: [https://alserra.adviserly.com/jenniferodglen](https://alserra.adviserly.com/jenniferodglen) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2001-02-06 - Rating: 4.9 stars (691 ratings, 420 reviews) - Lifetime vehicles sold: 2207 - Recent vehicles sold: 23 - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-603-1435 I enjoy having the ability to sell every brand we have here New or Used !! When I am not at work I enjoy traveling and spending time with my amazing daughter. Our best price philosophy at Al Serra makes for a comfortable, fun experience. Recent reviews: - 2026-01-20 | 5.0/5 | Cory P. — I feel like I've written one of these about every year for the past 15 years that I've been buying vehicles from Jen. I believe we found that I've purchased 13 vehicles from Ms. Odglen which I suppose speaks for itself as to her professionalism. - 2026-04-08 | 5.0/5 | Stephan P. — As usual Jennifer did a fantastic job. We need a quick turn around on our request for a new lease and Jennifer made it happen within a day or so. Fitting it into our very busy schedule. - 2026-02-23 | 5.0/5 | Robert Z. — Jen is the best, I have purchased 3 vehicles from her and I wouldn't go anywhere else. Not only is she knowledgeable but she is a total joy to work with, I highlyrecommend her! ### Jermaine "JT" Thomas - Profile: [https://alserra.adviserly.com/jermaine-jt-thomas](https://alserra.adviserly.com/jermaine-jt-thomas) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (45 ratings, 36 reviews) - Lifetime vehicles sold: 126 - Recent vehicles sold: 11 - Sales specialties: ENVISTA, EQUINOX, SIERRA 1500, SILVERADO 1500, TERRAIN - Call: 810-603-1843 I joined Al Serra Auto Plaza at the beginning of 2025, bringing over six years of experience in the auto industry. My approach is simple--no pressure and excellent customer service before, during, and after the sale. Whether you need help with service, are ready to upgrade, need new tires, or have general questions, I'm always here to ensure you're taken care of. Raised in Grand Blanc, MI, I take pride in serving my local community and building lasting customer relationships. When not helping people find their perfect vehicle, I spend time with my family, drag racing my car at local tracks, or cheering on my favorite sports teams—go, Lions! Recent reviews: - 2026-02-15 | 5.0/5 | Jennifer Z. — Fantastic! I went to Al Serra Auto Plaza to look at a specific car, and when I got there discovered it wasn't a good fit. JT, however, was! He did my try to pressure me into spending out of my comfort zone, but rather took the time to really help me find a car I love in my price range. I didn't buy a car day one, but I knew day one that I didn't want to even look anywhere else: I trusted JT was looking out for ME not for himself and I wanted to buy from him. I did buy my Honda from him a few weeks later, and he made it easy! I'd recommend him to anybody I love - 2026-04-09 | 5.0/5 | Daniel W. — JT was awesome with the way he handled all of our inquiries and set us up with several different vehicles to test drive. Then went above and beyond to make absolutely sure that we got the vehicle we wanted. JT thank you for everything and know we will not forget how you helped us get the car that made us both feel comfortable. - 2025-11-23 | 5.0/5 | Latanya P. — JT was awesome as I was really unsure on purchasing a new car. JT assured that I had everything I needed before leaving the dealership. Thank you JT for your service. ### Jerry Collins - Profile: [https://alserra.adviserly.com/jerry-collins](https://alserra.adviserly.com/jerry-collins) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (420 ratings, 268 reviews) - Lifetime vehicles sold: 1163 - Recent vehicles sold: 11 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, HR-V, PILOT - Call: 810-953-1624 I'm Jerry Collins. My wife, Ellen, and I have lived in Grand Blanc for over 25 years and raised our kids here. Our son graduated from Grand Valley State and now works with the US Olympic Handball Team in Colorado Springs. Our daughter graduated from Grand Blanc High School and is looking into her next adventure. I joined the Al Serra team in 2018 after owning an ice cream shop, "Jerry's Big Chill," for seven years and 15 years managing MC Sports. I believe in honesty and having an enjoyable buying experience for my customers. I pride myself on making sure my customers are making the right choice. I genuinely enjoy talking to people and building relationships. I am a big outdoor lover and sports fan. My team is the Pittsburgh Steelers. I love to coach and give kids a positive learning experience in the game they love. I have coached Little League, youth football for five years, soccer for 11 years, and the JV Softball team at Grand Blanc High School for the last eight years. Speaking of positive learning experiences, I was also a long-term substitute teacher at GBHS. Hopefully, I made a difference in my students, "YAY, MATH!" Stop by Honda of Grand Blanc. You'll find you will be impressed by the vehicles, sales advisers, management, and our service associates. Everyone here is committed to your satisfaction. Recent reviews: - 2026-02-24 | 5.0/5 | Madeleine V. — Jerry was great! He was professional, knowledgable and friendly. No run arounds and not pushy and gave me a fair price for my trade in. I would definitely recommend Jerry. - 2026-04-13 | 5.0/5 | Charles W. — I've purchased several new Honda's from Jerry at Al Serra Honda and would highly recommend Jerry to anyone looking for the exact car you had in mind. - 2026-04-09 | 5.0/5 | Ethan N. — Jerry was very friendly and helpful. Once I was completing my purchase, I had everything in order and had all of my questions answered thanks to him. ### Jim Gordon - Profile: [https://alserra.adviserly.com/jim-gordon](https://alserra.adviserly.com/jim-gordon) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (121 ratings, 85 reviews) - Lifetime vehicles sold: 411 - Recent vehicles sold: 24 - Sales specialties: EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-695-9718 I joined the Al Serra team in 2024 with 23 years of experience. I'm from Michigan but recently moved back from Florida after 12 years, and I'm looking forward to the seasons again! I take pride in treating my customers like my family and enjoy having a great time with them. I love spending time with my amazing wife, children, grandchildren, and our two dogs, Zoe and Duke. Recent reviews: - 2026-01-28 | 5.0/5 | Daniel P. — Jim went above and beyond when it came time to buy a car. He had all the options we needed for our family ready for us to check out when we arrived. He even stayed late to make it happen. I highly recommend Jim and will be using him in the future. - 2026-03-02 | 5.0/5 | Kaleb S. — Jim was great to work with, he shows that he actually cares about clients and he actually deeply listens when you talk to him about budget, wants, needs, and any questions on vehicles you may have - 2026-03-09 | 5.0/5 | Debra W. — Jim Gordon was professional, friendly, and attentive to detail. My husband and I had our most helpful and positive dealership experience ever! Thank you, Jim! ### Jim Haynor - Profile: [https://alserra.adviserly.com/jim-haynor](https://alserra.adviserly.com/jim-haynor) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (50 ratings, 38 reviews) - Lifetime vehicles sold: 148 - Recent vehicles sold: 13 - Sales specialties: CROSSTREK, FORESTER, IMPREZA, OUTBACK, OUTBACK PREMIUM - Call: 810-953-1781 I joined Al Serra in 2024 after working as a roofing salesman. I enjoyed helping people and always prioritized listening to my customers' needs and wants, as a roof is a significant investment. Taking care of my customers has always been my top priority, and I've built long-standing connections with many of them. Spending time with my family and friends is very important to me. My children, granddaughter, and, of course, my wife mean the world to me. Recent reviews: - 2026-01-30 | 5.0/5 | Aaron W. — Jim is an absolute pro. Super responsive. I bought a beautiful Cadillac from him and noticed a stone chip on the windshield and a rip in the driver seat. I was really bummed because I live an hour away and dreaded having to drive all the way back to have it repaired. Before I knew it, Jim already had a plan to order the parts and was willing to send a dealer rep to my house to retrieve the car, bring it back for the repairs, and then deliver it all the way back to my house. This type of service doesn't exist anymore typically! If you are in the market for a car, give Jim a call. You will not regret it. - 2026-03-15 | 5.0/5 | Catherine S. — Amazingly easy and pleasurable car buying experience. Jim literally did all the work, fabulous deal received on my trade in, and a new Forester delivered to my door. He was so pleasant, professional and knowledgeable. Very quick to respond to calls and texts. I got a great car and a great deal from Jim. Highly recommend! - 2025-12-17 | 5.0/5 | Alexandra R. — Jim was great! He answered all of my questions, showed me multiple vehicles so I could choose the best one for me, and stayed in good contact throughout the buying process. I would absolutely buy from him again and recommend him to anyone looking for a vehicle. ### JJ Chatmon II - Profile: [https://alserra.adviserly.com/jj-chatmon](https://alserra.adviserly.com/jj-chatmon) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.8 stars (216 ratings, 147 reviews) - Lifetime vehicles sold: 833 - Recent vehicles sold: 36 - Sales specialties: EQUINOX, GRAND CHEROKEE, TERRAIN, TRAVERSE, TRAX - Call: 810-603-1426 I am a people person and genuinely love what I do. I strive for excellent customer service, with every customer leaving satisfied! I graduated Powers H.S. with K-12 perfect attendance. My beautiful wife and I have two amazing kids. I enjoy golfing as often as possible and spending time with my family. Recent reviews: - 2025-11-17 | 5.0/5 | Christopher R. — JJ made the entire process of ordering an SUV for my wife incredibly easy. He was extremely knowledgeable throughout and took care of every detail. With three kids and a busy schedule, I really appreciated how seamless he made everything. Sending photos, texting updates, and even delivering the car to my house. By far the easiest vehicle leasing experience I’ve ever had. Highly recommend working with JJ. - 2026-01-04 | 5.0/5 | Stephanie C. — As always, the purchase of lease 2025 Jeep, was smooth and stress free. Always takes his time finding the best deal for me and no pressure ever added. Quick to respond and honest regarding any situation. I will send any of my friends and family his way whenever they are in the market for a New or Used vehicle. Thank you again JJ for all your help. I LOVE my Jeep! - 2026-04-04 | 5.0/5 | Diane T. — We appreciate all he did to get us swiftly in to our new vehicle. He was very professional and polite. We will be doing business with him for here on out and we will definitely recommend him to our friends and family. Thank you so very much JJ you are the best...😍 ### Joe Swisz - Profile: [https://alserra.adviserly.com/joe-swisz](https://alserra.adviserly.com/joe-swisz) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (1 ratings, 1 reviews) - Lifetime vehicles sold: 15 - Recent vehicles sold: 11 - Sales specialties: BLAZER, COLORADO, EQUINOX, SILVERADO 1500, SPORTAGE X-LINE - Call: 810-603-1866 With over 8 years of sales and customer service experience, I am passionate about helping my customers find the right vehicle for their needs while delivering a smooth, trustworthy experience. I was born and raised here in Michigan. Go Lions! Outside of work, I enjoy spending time with my wife, Lauren, and our one-year-old son, Liam. Recent reviews: - 2026-04-21 | 5.0/5 | Shawn M. — Joe was fantastic. From the beginning, I was seeking information on another vehicle that had already sold, but Joe found another option that was worth looking at. I traveled about an hour to the dealership and would without a doubt do it again. At no point did I feel pressured, and he presented all options to me. After the purchase but prior to taking delivery, he checked in, made himself available, and answered any questions I had promptly. He is also extremely personable. If you are in the market for a new vehicle, I absolutely recommend Joe. Even if you’re an hour away, it’s worth the trip! ### John Berry - Profile: [https://alserra.adviserly.com/john-berry](https://alserra.adviserly.com/john-berry) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (88 ratings, 62 reviews) - Lifetime vehicles sold: 271 - Recent vehicles sold: 11 - Sales specialties: COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500, SILVERADO 1500 - Call: 810-603-1806 I have been in the retail automotive business for over 25 years, the last 15 representing the Chrysler brand. I love helping people and exceeding their expectations. I married my high school sweetheart, and we have four great kids (two girls and two boys). Outside work, I enjoy hanging out with friends and family, playing sports, and traveling. Recent reviews: - 2026-01-09 | 5.0/5 | Rochelle K. — John was very professional and took his time showing me all the features of my new Jeep. He explained the contract and answered all my questions. He was training a newbie and he was polite and nice to me too. I am a first time owner of a Jeep and I love it! Thanks John, well done! - 2026-01-05 | 5.0/5 | Wendy K. — Working with John on our recent purchase and of new truck was easy and straightforward. We are highly satisfied with John and would definitely would work with him again and would not hesitate to recommend him to anyone looking to purchase or lease a new vehicle. - 2025-12-28 | 5.0/5 | Angela D. — One word "Excellent" John made me feel like I was his only customer for that day He was easy to talk to, very professional and friendly. He answered all my questions and returned all calls promptly The whole experience was "Awesome" Thank you John ### Karla Burza - Profile: [https://alserra.adviserly.com/karla-burza](https://alserra.adviserly.com/karla-burza) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (675 ratings, 426 reviews) - Lifetime vehicles sold: 2328 - Recent vehicles sold: 18 - Sales specialties: CRUZE, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1812 From Tawas City, WMU grad, winner of the Mark of Excellence Award. My customers are like family; I work hard for them! Happily married to a Harley fan, we ride often together. We have 4 girls. I enjoy softball & travel, especially to the islands. Recent reviews: - 2026-04-15 | 5.0/5 | Sharon L. — Karla had been helping my son with his cars for year now. It was finally ti.e for me to get a new vehicle. He took me to see Karla and she was great. Understanding and patient with me, im not the best with computers and new technologies. When we wanted to test drive different vehicles that day, she had the next car waiting for us by the time we came back from the first drive. Greta experiences - 2026-04-12 | 5.0/5 | Kasie N. — Karla is absolutly fantastic in her approach and patience in the process of purchasing a vehicle. Karla is our car lady!! Thank you Karla for your help and support!! You are a treasure. - 2026-04-02 | 5.0/5 | Debra W. — Karla was very helpful getting us exactly what we were looking for. We could tell from the start that she cares. I recommend to anybody to ask for her specifically. ### Katie Lewis - Profile: [https://alserra.adviserly.com/katie-lewis](https://alserra.adviserly.com/katie-lewis) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (33 ratings, 29 reviews) - Lifetime vehicles sold: 126 - Recent vehicles sold: 4 - Sales specialties: COLORADO, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1405 I joined the Al Serra family in 2024 after earning my Bachelor’s in Human Resource Management from Ferris State University in 2023. I am passionate about fitness, enjoy spending time with my friends and family, and cherish moments with my dog, Luna. I love meeting new people and helping them as best as possible. I feel truly blessed to be able to do this for a living! Recent reviews: - 2025-12-12 | 5.0/5 | Vanessa O. — My experience with Katie was hands down the BEST experience she went above and beyond to meet my needs in the car I wanted helping with my trade in I would honestly send my whole family to her just the over all experience was amazing if you want someone good and trustworthy and treats you like family she’s it I have never walked away happier. Thank you to the Al Serra family for having her on your team she makes you guys shine even brighter. ✨ - 2025-11-08 | 5.0/5 | Judy B. — How refreshing that Katie actually listened to me and made sure to stay within my budget! Can’t express how much I appreciated the very personal service both Kate and Cal the Sales Manager gave me! The best car experience I’ve ever had and I’m 74 years old! - 2025-10-17 | 5.0/5 | Craig S. — Katie made the process very easy even though I was alittle impatient at times. Katie is definitely an asset to AL Serra's sales team. Everything went smoothly. Thank you Katie for professionalism. ### Kevin Yzquierdo - Profile: [https://alserra.adviserly.com/kevinyzquierdo](https://alserra.adviserly.com/kevinyzquierdo) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2006-08-07 - Rating: 5.0 stars (612 ratings, 398 reviews) - Lifetime vehicles sold: 2112 - Recent vehicles sold: 10 - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-953-1766 From Redford Township, attended GVSU. 45 years in the automotive business. Silver Elite Top Performer. Most of my customers are friends on FaceBook, which shows just how much I love my job. I always try to make the buying process easy and fun! Recent reviews: - 2026-02-20 | 5.0/5 | Gregory J. — Kevin is the best! Very thorough and detailed. Was very patient as we determined which vehicle was right for us. The delivery process was smooth as always, our XT6 looked brand new. His help with our OnStar and XM is always appreciated! Thanks Kevin! - 2025-10-02 | 5.0/5 | Jonathan J. — Kevin was amazing from start to finish! He was very understanding as it was my first large purchase and helped along every step of the way. I would highly recommend Kevin to anyone looking to purchase a vehicle. - 2026-03-06 | 5.0/5 | Hudson H. — Kevin was amazing all around! Will be going to him for any of my next used vehicles, his experience in this industry shows through his work. He made it a smooth process from start to finish. ### Kristen Smith - Profile: [https://alserra.adviserly.com/kristen-smith](https://alserra.adviserly.com/kristen-smith) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-09-17 - Rating: 5.0 stars (991 ratings, 669 reviews) - Lifetime vehicles sold: 2450 - Recent vehicles sold: 16 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1869 Grew up in Fenton & attended the University of Michigan. Have built a reputation for being personable and accommodating in my three years in the auto industry, which makes buying the experience go smoothly. Enjoy long distance running. Recent reviews: - 2026-03-28 | 5.0/5 | Dane C. — I had an outstanding experience working with Kristen. From start to finish, her knowledge and professionalism truly stood out. She took the time to understand exactly what I was looking for, answered every question with confidence, and explained all the details in a way that was easy to understand—without ever being pushy. What impressed me most was how well she knew the vehicles inside and out. She was able to compare options, highlight features that fit my needs, and provide honest recommendations, which made the entire process feel smooth and stress-free. If you’re looking for someone who is patient, transparent, and genuinely knowledgeable, I highly recommend working with Kristen. This was easily one of the best car-buying experiences I’ve had. - 2026-03-30 | 5.0/5 | Ethan W. — My 8th vehicle with Kristen Once again we got the Right car at the right price. I've already sent quite a few friends to her. I hope it's a while before I need to see her again but when I do I know she will take care of me and the family. She also has assisted in guiding me towards the right vehicle even when less money. I feel like I have a partner in the car game - 2026-04-02 | 5.0/5 | Kathleen M. — Kristen is very professional. She does a wonderful job trying to find you a great car with payments you can afford. I’ve never felt rushed when I’m with her. This is the second car I bought from her. The first was a Chevy and the second was a Jeep. I will be recommending her to my friends and family. ### Kristopher Helms - Profile: [https://alserra.adviserly.com/kristopher-helms](https://alserra.adviserly.com/kristopher-helms) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (444 ratings, 272 reviews) - Lifetime vehicles sold: 1176 - Recent vehicles sold: 13 - Sales specialties: ACADIA, ENVISION, SIERRA 1500, SILVERADO 1500, TERRAIN - Call: 810-953-1769 I live in Frankenmuth with my 2 boys who are heavily involved in sports. I spend a lot of time chasing them all over mid Michigan for football, baseball, and basketball. I really enjoy traveling and the outdoors, heading to Traverse City whenever I get the chance. Also an avid MSU fan; I try to attend as many football games as I can! Recent reviews: - 2026-03-26 | 5.0/5 | Erik T. — Kristopher made the entire experience smooth, stress-free, and actually enjoyable. He was knowledgeable, patient, and genuinely focused on helping me find exactly what I needed without any pressure. He took the time to answer all my questions and made sure I was comfortable every step of the way. His professionalism and friendly attitude really stood out. I highly recommend working with Kristopher—he truly goes above and beyond! - 2026-04-22 | 5.0/5 | Ashley D. — Kris was great to work with and made the transition seamless and easy. He listened to our needs and wants, and made the entire car-shopping process simple and stress-free. We truly appreciated how easy he made everything. - 2026-03-12 | 5.0/5 | James M. — I couldn’t have asked for a better salesman very easy to work with and found the perfect vehicle for me. I have already mentioned Kris to two family members who will definitely be in contact with him in the future ### Kyle Dillard - Profile: [https://alserra.adviserly.com/kyle-dillard](https://alserra.adviserly.com/kyle-dillard) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (12 ratings, 10 reviews) - Lifetime vehicles sold: 33 - Recent vehicles sold: 16 - Sales specialties: GRAND CHEROKEE, K5, SELTOS, SORENTO, SPORTAGE - Call: 810-603-1833 Hello! I am excited to introduce myself as a new Sales Consultant here at the Al Serra Auto Plaza. In my role, I am focused entirely on delivering outstanding customer service and helping clients navigate the process of finding their perfect vehicle, parts, and accessories. My goal is to proudly represent the Al Serra brand while interacting with both new customers and colleagues every day. My path to the automotive world is unique. I was born in Bolingbrook, Illinois, and moved to Walled Lake, Michigan, when I was 12. Professionally, I have spent over a decade building a robust background in IT and Cybersecurity, a field in which I earned a Bachelor of Science in Information Systems Security. When I am not at the dealership, I live an active lifestyle in New Hudson with my 5-year-old son, Logan, hitting the gym, being social, and cheering loudly for our Michigan sports teams. I look forward to assisting you with your automotive needs! Recent reviews: - 2026-04-04 | 5.0/5 | John S. — I leased a new 2026 KIA Sportage SX Prestige. We showed up on a busy Saturday and sales advisor Kyle Dillard took the time to answer our questions and got us a Sportage to test drive. They did not have the specific Sportage I wanted in stock but Kyle quickly sourced one locally and handled the entire process seamlessly via phone, text, and email. All I had to do was show up and sign the agreed upon papers. I highly recommend KIA of Grand Blanc and sales advisor Kyle Dillard. - 2026-02-16 | 5.0/5 | Vishaya S. — Kyle was very good during the whole process! Never would have known he was a brand new employee until he mentioned it. He was very knowledgeable and if he didn’t have the answer, he made sure to ask someone who did. Shout out to Mason as well! Kyle made me feel confident in my purchase. All my questions were answered and the process was actually quick, all things considered! - 2026-03-28 | 5.0/5 | Stephen K. — Working with Kyle was great from start to finish. I was really busy with work and couldn't find time to pick up my new vehicle. He offered to have it delivered to me. Fantastic! Keep up the great service over there. This was our 2nd purchase this year and I wouldn't hesitate to go back or recommend to family and friends. ### Kyle Fritzsching - Profile: [https://alserra.adviserly.com/kyle-fritzsching](https://alserra.adviserly.com/kyle-fritzsching) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2011-08-09 - Rating: 5.0 stars (283 ratings, 167 reviews) - Lifetime vehicles sold: 770 - Lifetime vehicles serviced: 1 - Recent vehicles sold: 12 - Sales specialties: CROSSTREK, FORESTER, LEGACY, OUTBACK, WRX - Service specialties: OUTBACK WAGON - Call: 810-603-1852 Grew up in Grand Blanc and started in auto in 2010. Married, great sense of humor and certified gadget geek. Love college football, golf, and all things cars! Low pressure attitude, Can’t wait to share your excitement when you find your perfect car! Recent reviews: - 2026-04-09 | 5.0/5 | Jamie W. — Kyle has been our go-to salesman for many years, and he continues to exceed expectations every time. Most recently, he helped us purchase our Subaru Forester, and once again made the entire process smooth and stress-free. Kyle is kind, courteous, and truly goes the extra mile to ensure we find the right vehicle that fits both our needs and our budget while still including all the features we’re looking for. His patience, honesty, and dedication to customer satisfaction really sets him apart. We’ve trusted him with multiple vehicle purchases over the years, and my mom has recently bought a car from him as well. I would confidently recommend Kyle to anyone in the market for a vehicle, he consistently delivers a great experience from start to finish. - 2026-02-24 | 5.0/5 | Judy B. — This was my first time buying a vehicle from Kyle Fritzching, it was definitely my best & easiest experience buying a vehicle ever! He found me the vehicle I wanted for the price I wanted. No doubt I will be talking about my great experience in my Hair Salon & sending my clients his way. Appreciated the time he took with me & so happy I switched to Kyle at Al Serra - 2026-04-19 | 5.0/5 | Kimberley N. — He is wonderful! Very easy to work with, made sure we understood how the vehicle worked, asked if any questions. He is trustworthy and honest! And I’ve already recommended him to many! I can’t say enough positive things about Kyle. I love my car and can’t wait to get my next one through Kyle in a few years. ### Kyle Odglen - Profile: [https://alserra.adviserly.com/kyleodglen](https://alserra.adviserly.com/kyleodglen) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2014-02-17 - Rating: 5.0 stars (1155 ratings, 764 reviews) - Lifetime vehicles sold: 2631 - Recent vehicles sold: 16 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1856 From Grand Blanc, MI. I've been part of the Al Serra Chevy team since 2014, and I am grateful to be able to help with all 12 new car brands on site, as well as any of the 500+ used cars in stock. Univ. of Michigan Flint graduate with a degree in Finance and Economics. I aim to be patient and transparent while you're choosing a new vehicle, efficient and seamless with paperwork after deciding on which car best fits you. I'm blessed with a loving wife and three boys who help keep me grounded. When not at work, I love anything outdoors: hunting, fishing, golf, and staying active in the kids' sports! Thank you to all my customers for your trust and support over the years- I look forward to continuing to serve you! Recent reviews: - 2026-04-18 | 5.0/5 | Jody D. — Kyle was wonderful to work with. He helped me get out of a vehicle I was upside down on without any judgment and truly worked hard to get me the lowest payment possible. He went above and beyond by having the windows tinted and WeatherTech floor mats installed before I picked up the car. I was undecided on which vehicle I wanted, and he took the time to make sure I felt confident and happy with my choice. I highly recommend working with Kyle—he made the entire experience easy and stress-free. - 2026-04-11 | 5.0/5 | Jeffrey H. — Kyle was very helpful and knowledgeable with the entire buying experience, from start to finish. He went above and beyond to make sure I was taken care of. The delivery of the new vehicle right to my home was the cherry on top. My family and I will be sure to work with Kyle again in the future for our next vehicle! - 2026-04-08 | 5.0/5 | Patricia G. — As a first time buying a car on my own Kyle made the experience easy. I told him the car I was looking for and the color I wanted,it didn’t take long for him to find it. So far I am very happy with my Chevrolet Equinox. Kyle was very nice and easy to deal with, I would recommend him in a heartbeat. ### Kyle Ratliff - Profile: [https://alserra.adviserly.com/kyle-ratliff](https://alserra.adviserly.com/kyle-ratliff) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (63 ratings, 49 reviews) - Lifetime vehicles sold: 153 - Recent vehicles sold: 14 - Sales specialties: CIVIC SEDAN, CR-V, CR-V HYBRID, HR-V, ODYSSEY - Call: 810-953-1619 I joined Al Serra Auto Plaza because of their customer-first approach, ensuring every client finds the perfect solution. With nearly eight years of experience in sales and customer service, I view my role as helping people find solutions tailored to their unique needs. My dedication to this approach earned me recognition as one of the top five sales reps for four consecutive years in my previous role. Outside work, I enjoy spending time with my wife, Dawn, and our newborn son, Jace. I embrace new technology and love being outdoors, whether working on the house, mowing the lawn, or camping & relaxing with family. Recent reviews: - 2026-04-24 | 5.0/5 | Paula K. — Kyle is very easy to work with. He did not pressure for purchase but maintained contact with me over a period of months until I was able to find a purchase that worked for me. He was patient with my changing needs and always available. I would very highly recommend Kyle to everyone. - 2026-04-23 | 5.0/5 | Erin C. — Kyle was great to work with! I’m a nervous car buyer and he made the process so low stress 😊. We wouldn’t hesitate to return for our next car purchase. - 2026-04-02 | 5.0/5 | Joseph C. — He was great, and I gave him an A+ review in another survey I completed in the past week. Please refer to that survey for feedback. ### Lance Sias - Profile: [https://alserra.adviserly.com/lance-sias](https://alserra.adviserly.com/lance-sias) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (90 ratings, 57 reviews) - Lifetime vehicles sold: 316 - Recent vehicles sold: 15 - Sales specialties: EQUINOX, GRAND CHEROKEE, MALIBU, TERRAIN, TRAVERSE - Call: 810-603-3531 My name is Lance. I was born in Pontiac, MI, and grew up in Holly! I have been in sales since 2018 and love what I do. I always aim to give my customers the best experience possible and love to see that smile when we win together! I have three daughters and a beautiful wife, Diana, with whom I spend time away from work. I enjoy playing music and going to concerts. I look forward to the opportunity to work with you. Recent reviews: - 2025-12-21 | 5.0/5 | Aron H. — Lance was dedicated and professional. He helped us figure out the best option for our family and worked diligently to make sure we were satisfied with the vehicle, financing, and process. He made the process very simple and took the stress out of purchasing a car. He made sure paperwork was ready before we arrived to the dealership. I would recommend working with him to friends and family. He will be the first person we consider for our next vehicle purchase. Thank you! - 2025-12-15 | 5.0/5 | Eric B. — We had a very good experience working with Lance, he was helpful & accommodating. We plan to return for any future car purchases. Highly recommended 👌 - 2026-03-17 | 5.0/5 | Heather K. — Absolutely wonderful! Responsive to my questions and what exactly what I wanted! Lance made everything easy and as convenient as possible! ### Mark Brann - Profile: [https://alserra.adviserly.com/mark-brann](https://alserra.adviserly.com/mark-brann) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (59 ratings, 49 reviews) - Lifetime vehicles sold: 165 - Lifetime vehicles serviced: 26313 - Recent vehicles sold: 20 - Recent vehicles serviced: 1 - Sales specialties: ENCORE GX, ENVISION, ENVISTA, TERRAIN, TRAX - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-953-1775 Hi, everyone! Welcome to Al Serra Auto Plaza! As a Sales Advisor, my priority is always our customers' needs. I take pride in providing each of my guests with a world-class experience. I'm from Flint, MI, and studied at Saginaw Valley State University. My favorite hobbies include swimming, playing soccer, and participating in recreational basketball. I'm also a big fan of the Cleveland Cavaliers. I enjoy working in the auto industry because it allows me to connect with people from all walks of life, helping them in the best way possible. Recent reviews: - 2026-02-17 | 5.0/5 | Demirus H. — I recently had the pleasure of working with Mark while purchasing my new car, from the moment I walked in, Mark made the entire process feel easy and stress free. He took the time to really listen to what I was looking for and never once made me feel pressured or rushed. Every question I had—whether it was about financing, vehicle features, warranties, or trade-in options was answered clearly and thoroughly. Mark explained everything in a way that made sense, without using confusing jargon or skipping over important details. Thanks to Mark, what can often be an overwhelming experience turned into an enjoyable and straightforward one. I highly recommend asking for him if you’re in the market for a car you’ll be in great hands. - 2026-02-10 | 5.0/5 | Yolanda N. — Mark was the BEST!! He not only found the vehicle I requested, he secured and made sure that I got it when I ran into a bump in the road along my process. He was patient and so easy to work with. Everyone should expierence the type of customer service Mark delivers!! You couldn't ask for a better Sales Advisor. Al Serra, you have a WINNER on your team. - 2026-04-03 | 5.0/5 | Queen M. — A very good experience. He took the time to search for the particular make and model that I was looking for. This is my first Buick product purchase. I looked at a number of competitor cars. I happened to see the Envista that was being used as a courtesy car and fell in love with it. I researched it online and reached out to Mark to test drive one. ### Mark Johnston - Profile: [https://alserra.adviserly.com/mark-johnston](https://alserra.adviserly.com/mark-johnston) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2006-05-30 - Rating: 4.9 stars (622 ratings, 408 reviews) - Lifetime vehicles sold: 2059 - Recent vehicles sold: 17 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY, PILOT - Call: 810-953-1597 I have been selling Honda since 2006. I love what I do and helping people find the best vehicle for them. I enjoy spending time with the family, anything MSU. I will do whatever I can to help with your vehicle purchase. Recent reviews: - 2026-04-20 | 5.0/5 | Susan G. — Awesome 😎. Mark could not have done a better job. His/your professionalism with us getting the Pilot that we wanted was superb - Platinum. We will work with this gentleman most certainly again!! Mark jumped at our request without hesitation or delay. I can not express our appreciation enough for such the experience we had. We have already decided to return to purchase another Honda for my husband when he gets ready. We are loyal Honda people!! - 2026-02-20 | 5.0/5 | Becky M. — Mark is an amazing sales advisor! I have bought my last 4 Hondas from him. He does everything he can to make the whole process quick, simple, and stress free! - 2026-03-04 | 5.0/5 | Michael M. — Mark was friendly and helpful. We came in knowing what we wanted and he made that happen for us with ease. ### Mason Glazier - Profile: [https://alserra.adviserly.com/mason-glazier](https://alserra.adviserly.com/mason-glazier) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (173 ratings, 117 reviews) - Lifetime vehicles sold: 428 - Recent vehicles sold: 11 - Sales specialties: K4, K5, SELTOS, SPORTAGE, TELLURIDE - Call: 810-603-1423 I joined Al Serra in 2020 as a sales porter. My time as a porter fueled my love for the automotive industry and the new technology in cars. In 2022 I accepted the A-Team position and demonstrated the vehicle's features and technology to customers! In 2023, I moved to a Sales Advisor role, and I look forward to working with customers, providing solutions and guidance during their car-buying journey. Outside of work, I enjoy car shows, traveling, outdoor activities, and spending time with family and friends. Recent reviews: - 2026-04-01 | 5.0/5 | Jackie M. — Mason was great! He worked with his manger, Nicole, to get us the best deal on leasing our 2026 Kia Sportage. He made the leasing process very easy for us. Mason was very friendly, professional, answered all our questions, and made the overall experience very enjoyable. I highly recommend if you are looking to purchase or lease a new vehicle contact Mason. - 2026-03-02 | 5.0/5 | William B. — Mason was extremely helpful when I totaled my first new Subaru in January. Mason was right there helping me find my second new Subaru right away. He was very thorough on my next steps to purchase and signing to get me driving off the lot the same day. I will be purchasing my next vehicle from Mason. - 2026-02-24 | 5.0/5 | Adian C. — Mason Glazier was true professional he was very knowledgeable and receptive in my preferences for what i was looking for in a new car. He helped navigate me through test driving some different options. I am now the proud owner of a 2026 kia k5 gt line. Thank you very much again Mason! ### Michael Prieur - Profile: [https://alserra.adviserly.com/michael-prieur](https://alserra.adviserly.com/michael-prieur) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (38 ratings, 31 reviews) - Lifetime vehicles sold: 165 - Recent vehicles sold: 10 - Sales specialties: EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-603-1864 Driven by nearly 14 years of automotive sales experience, I have built a career on reliability, trustworthiness, and a genuine passion for connecting with customers. My goal is to do more than sell cars; it's about understanding individual needs and helping each person find the perfect vehicle to fit their lifestyle. Beyond the showroom, I'm a dedicated husband and proud father of two amazing young men, and I will cherish every moment spent with my family. Recent reviews: - 2026-02-27 | 5.0/5 | Alex E. — I recently bought my truck from Mike and I have to say this was one of the most refreshing and straightforward car buying experiences I’ve ever had. From the moment I walked in, mike was genuinely helpful without any of the high-pressure tactics you usually get. He listened to exactly what I was looking for, asked smart questions about how I use my car, and never once tried to push me into something more expensive than I needed. When it came time to talk trade-in, I was fully prepared to get lowballed like I have in the past. Instead, Mike showed me exactly how they arrived at their offer, and honestly gave me a trade-in value that was significantly higher than what I was expecting. He was completely transparent about everything, the final out the door price, all the fees, available incentives. No surprises, no last-minute “add-ons,” no games. The whole process felt honest, efficient, and respectful of my time. I walked out feeling like I got a fair deal, actually a great deal and that he was truly on my side rather than just trying to maximize profit. 10/10 would buy from him again. - 2026-03-24 | 5.0/5 | Cloee W. — My experience with Mike was awesome! He walked me through the hole process step by step. I asked a lot of questions and he answered them without making me feel stupid. Mike was very good and very fast at his job, I had to wait very little time. Mike also went out of his way to help me figure out insurance process. I will definitely be sending people your way that are looking for a new vehicle. Thank you Mike, I love my truck. Cloee Wood - 2026-01-15 | 5.0/5 | Joyann O. — Mike was amazing, he had the two cars we wanted to test drive ready for us when we arrived. We felt like we were his priority through the process of purchasing, he answered every question for us and did what he could to get us the best deal possible on our trade in and additional warranty. We will go to him again for our next car. ### Michael White - Profile: [https://alserra.adviserly.com/michael-white](https://alserra.adviserly.com/michael-white) - Department: Sales (Sales) - Title: Sales Advisor - Call: 810-603-1473 I have fifteen years of sales experience, two of which are in the automotive industry. I take care of my customers and exceed their expectations. I would love the opportunity to serve you at the highest level and show you why our customers love us! Outside of work, I enjoy spending time with family and friends. ### Mike Medina - Profile: [https://alserra.adviserly.com/mike-medina](https://alserra.adviserly.com/mike-medina) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (101 ratings, 73 reviews) - Lifetime vehicles sold: 279 - Recent vehicles sold: 15 - Sales specialties: CARNIVAL, K4, SORENTO, SPORTAGE, TELLURIDE - Call: 810-603-1464 I joined Al Serra in 2024, transitioning from a six-year career in telecommunications. I am happy to help customers with any needs and willing to go above and beyond for them! Listening to the customers' needs is most important; it allows me to find the perfect vehicle for them. I enjoy spending quality time with my family, staying active by training in Brazilian Jiu-Jitsu, and spending time outdoors! I grew up in the Grand Blanc area and continue raising my family here. I love my job! Recent reviews: - 2026-04-03 | 5.0/5 | Angela A. — Mike was awesome! He was thorough, very helpful and made the whole experience fun. Mike went over every option from leasing to buying certified and new. He brought us lots of different cars to test drive and patiently waited as we tried to figure out what car would fit our budget and family. I've already told several people to go to him when they are in need of a new/different car. - 2026-02-19 | 5.0/5 | Tyler W. — Mike is awesome and got me going quickly and into my new K5 with exactly what I was looking for. He even went above and beyond to save some items I had accidentally left in my trade in. If you need a new Kia, come see Mike. :) - 2026-02-28 | 5.0/5 | Kevin W. — This is our second Kia within a year that we bought from Mike and he has always been knowledgeable and very friendly. I would highly recommend him to friends that are in the market to buy a new Kia vehicle. ### Nateya Tyler - Profile: [https://alserra.adviserly.com/nateya-tyler](https://alserra.adviserly.com/nateya-tyler) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2022-05-10 - Rating: 4.8 stars (66 ratings, 41 reviews) - Lifetime vehicles sold: 626 - Recent vehicles sold: 17 - Sales specialties: EQUINOX, GRAND CHEROKEE, MALIBU, TERRAIN, TRAVERSE - Call: 810-953-1772 Hello all! I am a Flint, Mi. native who graduated from Flint Southwestern Academy. I have a beautiful 8-year-old daughter. My hobbies include spending time with family and friends, camping, gaming, swimming, and relaxing. In my professional life, I’ve worked in customer service for almost ten years, where I have had the pleasure of working with clients to achieve their goals. I am an energetic, fun, and honest individual. I take pride in treating each client as if they were family. I look forward to helping you find the vehicle that is just right for you. Recent reviews: - 2025-02-17 | 5.0/5 | Robert T. — 2nd brand new vehicle we have purchased in 9 months! One was an order for a new pickup truck. Nateya was very helpful and responsive every time we called or came in. Always called us back and was very helpful in finding all rebates and discounts! Thank You Nateya!!!! - 2025-04-24 | 5.0/5 | Megan D. — The best of the best! She was so responsive and I couldn’t have asked for a better experience because of her. 10/10 - 2025-06-30 | 5.0/5 | Taylor K. — She made the experience super easy! My most positive car-buying experience. ### Nathan Monterosso - Profile: [https://alserra.adviserly.com/nathan-monterosso](https://alserra.adviserly.com/nathan-monterosso) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-11-02 - Rating: 4.9 stars (357 ratings, 245 reviews) - Lifetime vehicles sold: 832 - Recent vehicles sold: 12 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-953-1773 From Shelby Township, MI. 12 yrs in Auto. Attended Macomb Comm College. Love the Spartans! Married father of 2. Boys Scouts of America volunteer. I make the workplace fun, yet professional. I work exceptionally hard to get customers financed. Recent reviews: - 2026-04-02 | 5.0/5 | Renee H. — Nathan Monterosso has been our salesman of choice for several years now. His knowledge of the Subaru automotive line, his sense of humor and his innate kindness are an unbeatable combination. Nathan always makes the effort to find answers to any questions his customer may have, which is very reassuring. He truly seems to care about his customers and their needs. I would highly recommend him. - 2026-04-10 | 5.0/5 | Roy L. — I’ve now purchased two vehicles with Nathan’s assistance and I couldn’t be happier. He doesn’t add a bunch of pressure or try to sell you on things you don’t need, and makes every effort to help you make the best choice. I hope I’ll get to work with him again on my next vehicle purchase too! - 2026-04-13 | 5.0/5 | Denise H. — Nathan was first of all very personable and friendly. He listened to us and answered all of our questions. He was very knowledgeable and explained everything in terms that we understood. He was not pushy but very helpful and guided into the right decision. Very satisfied. ### Nichole Vandendries - Profile: [https://alserra.adviserly.com/nichole-vandendries](https://alserra.adviserly.com/nichole-vandendries) - Department: Sales (Management) - Title: Kia/VW Sales Manager - Joined: 2014-02-17 - Rating: 5.0 stars (626 ratings, 409 reviews) - Lifetime vehicles sold: 1561 - Recent vehicles sold: 14 - Sales specialties: FORTE, SORENTO, SOUL, SPORTAGE, TELLURIDE - Call: 810-603-1445 I’ve been with Al Serra since February, 2014. A comfortable and honest experience for all of my customers is my main goal. My spare time consists of family, my animals, and traveling. I look forward to working with you on any of our 12 brands soon! Recent reviews: - 2025-08-28 | 5.0/5 | Michael Q. — Nichole was fantastic to work with! She was the only sales person in the dealership the first day we arrived and she managed to give multiple people the full attention needed. We bought two cars from her in one day, she had test drives ready and pulled up for us. I will go back to Nichole as long as she’s available! - 2025-09-25 | 5.0/5 | Laura B. — Nichole makes the car buying experience simple and exciting. She's super patient, answers all our questions, and handles every time we change our minds with ease. This is our 2nd time working with Nichole and will definitely be returning to her in the future. - 2025-09-09 | 5.0/5 | Stephen K. — Nichole was very professional, pleasant and patient with us as we worked thru seeing and testing a few different vehicles that interested us before we found the ONE. Thanks for being great! See you again for the next one! ### Nick Hittle - Profile: [https://alserra.adviserly.com/nick-hittle](https://alserra.adviserly.com/nick-hittle) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-10-04 - Rating: 4.9 stars (847 ratings, 549 reviews) - Lifetime vehicles sold: 1985 - Recent vehicles sold: 17 - Sales specialties: CHEROKEE, COMPASS, EQUINOX, GRAND CHEROKEE, RAM 1500 - Call: 810-603-1855 In my free time, I enjoy the company of my wife & two children! I like interacting with my customers & building a personal relationship with them; the more I know about my customers the better I can assist them! Recent reviews: - 2026-03-24 | 5.0/5 | Donald B. — The whole purchase of the car was simple and easy no stress no high pressure. They added a feature of having the Secretary of State in the dealership was also a great plus would highly recommend the dealer and Nick to anyone thank you for your assistance and your help. - 2026-04-04 | 5.0/5 | Kathleen G. — Nick has been our sales rep for many years. It's always a great experience. He's very efficient and knowledgeable every time and makes the process of buying or leasing a vehicle simple. He has a great personality and always finds us what we're looking for. - 2026-04-04 | 5.0/5 | Todd T. — Entire process went smoothly and quickly. Nick is a knowledgeable and friendly salesperson, and we have purchased multiple vehicles from him. We will be back again for the next one when the time comes. ### Paul Simpson - Profile: [https://alserra.adviserly.com/paul-simpson](https://alserra.adviserly.com/paul-simpson) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (69 ratings, 53 reviews) - Lifetime vehicles sold: 218 - Recent vehicles sold: 13 - Sales specialties: EQUINOX, FORESTER, GRAND CHEROKEE, TERRAIN, TRAX - Call: 810-603-1401 Flint Native, Graduated from Grand Blanc High School. I love to spend time with my family, going up north, riding four-wheelers, and watching sports. GO LIONS. My biggest accomplishment is my daughter; she is my entire world. I joined Al Serra in 2024 and plan to give my absolute best to every customer. I am a great listener, will do my best to meet every need, and never rush my time with my customers. I love to build relationships and make the overall experience fun and easy for you. I look forward to working with you! Recent reviews: - 2026-02-23 | 5.0/5 | Jason M. — This is the second vehicle I purchased from Paul. He worked for a few weeks to find the exact vehicle I was looking for. My go to guy and would highly recommend him to anyone looking for a new ride. - 2026-03-30 | 5.0/5 | Catherine S. — It was great he worked really hard to explain everything to me and made sure I understood all of my warranty's. It was my second time of buying a car thru Al Serra,I would diffently recommend Paul - 2025-12-31 | 5.0/5 | Eric B. — I was very happy with my buying experience with Paul at Al Serra! The entire process was smooth and Paul was very good at communicating throughout the entire process! I highly recommend him! ### Pete Staib - Profile: [https://alserra.adviserly.com/petestaib](https://alserra.adviserly.com/petestaib) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2012-08-06 - Rating: 4.8 stars (265 ratings, 169 reviews) - Lifetime vehicles sold: 2471 - Recent vehicles sold: 21 - Sales specialties: EQUINOX, MALIBU, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-603-1402 Battle Creek native. Father of 2 children, Adrienne & Graham. Been at the dealership for 3 years. I’m very easy to talk to, there’s no pressure. I coach baseball, also play golf & watch football. One of my greatest experiences was my trip to Italy! Recent reviews: - 2026-04-14 | 5.0/5 | John K. — Pete was great to work with. Even after we bought the car, there was a missing cargo area floor cover and he said he would look into it. Though I haven’t heard back from him, I am confident he will follow through for us. - 2026-04-10 | 5.0/5 | Jakob M. — Pete is the man, got me the best price for both of my trade ins, fast and easy experience. We are in love with our new vehicle and will be coming to Pete only from here on out. Great job Pete! - 2026-01-13 | 5.0/5 | Timothy M. — Pete was great to work with. He was helpful and took great care of me. I was very satisfied with my trade and purchase. ### Randy Collick - Profile: [https://alserra.adviserly.com/randy-collick](https://alserra.adviserly.com/randy-collick) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (258 ratings, 168 reviews) - Lifetime vehicles sold: 1149 - Recent vehicles sold: 19 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, RAM 1500, WRANGLER - Call: 810-603-1841 Hi! I’m Randy Collick, and I would like to thank you for choosing Al Serra Auto Plaza for your vehicle needs! I look forward to working with you soon and helping you find the perfect car, truck, or SUV. Since joining the auto industry in 2000, my goals have always been to remain honest and transparent and to work in the best interests of my customers. You can depend on me to be upfront, fair, and a true professional! In my spare time, you will find me with my wife and kids, hanging out on our boat. Recent reviews: - 2026-04-03 | 5.0/5 | Dena M. — My overall experience was wonderful from my initial message sent on the web to picking up my new vehicle. Randy made it very quick and easy and I really appreciate it. Thank you! - 2026-04-07 | 5.0/5 | Gary B. — Very good! Answered all of my questions without any b.s. Explained everything in detail! - 2026-01-10 | 5.0/5 | Josimar F. — Great, got a car with him before, this one and probably will in the next time. ### Ryan Fohey - Profile: [https://alserra.adviserly.com/ryanfohey](https://alserra.adviserly.com/ryanfohey) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2014-05-12 - Rating: 4.9 stars (342 ratings, 202 reviews) - Lifetime vehicles sold: 2370 - Recent vehicles sold: 15 - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-953-1778 Grew up in Clio, Attended Powers Catholic High. Love all things Spartans, my dog Alfie, and touring on my motorcycle. Providing an honest, friendly service for my clients is what I thrive on -come and experience the difference for yourself! Recent reviews: - 2025-12-22 | 5.0/5 | Ronald L. — Ryan listened to what i was looking for in maintenance records and helped me see the items I was looking for. He was also very proactive and easy to work with. I also found the e-package containing the carfax, brochure and sticker to be a very professional presentation on the part of the dealership. - 2025-11-30 | 5.0/5 | Kimberly F. — My wife and I have worked with Ryan on multiple vehicle purchases, and he always makes the process smooth as silk. His product knowledge and professionalism will keep us customers for - 2026-03-21 | 5.0/5 | Tommy M. — Ryan is a top shelf car salesman. We've bought from.Al Serra for about 30 years. Ryan made our experience easy and quick. We highly recommend Ryan and look forward to using him again ### Scott Good - Profile: [https://alserra.adviserly.com/scottgood](https://alserra.adviserly.com/scottgood) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2005-07-14 - Rating: 4.9 stars (315 ratings, 184 reviews) - Lifetime vehicles sold: 2485 - Recent vehicles sold: 12 - Sales specialties: EQUINOX, MALIBU, SIERRA 1500, SILVERADO 1500, TERRAIN - Call: 810-603-1804 I am a Sales and Leasing Professional here at the Al Serra Auto Plaza. I am located in the Used Car building. I look forward to earning your business! Recent reviews: - 2026-02-21 | 5.0/5 | Teril C. — Scott was a pleasure to work with, he listened to our desires in a vehicle and went above and beyond anything we could ever dream of. His professionalism and attention to detail was second to none, Scott will forever be our salesman and we will recommend him to everyone we know. Thank you for giving us an amazing customer experience. - 2025-08-03 | 5.0/5 | Rayann M. — Scott was wonderful, he listened to everything that I was looking for and made sure that I got it. He was very friendly, knowledgeable and easy to work with. He made the whole experience great! I would very highly recommend him to anyone looking for a new vehicle. - 2025-11-04 | 5.0/5 | Adrienne C. — Scott’s the best! I’ve been working with him for over 10 years now. Scott has always been straight forward with pricing, and I’ve never felt the ”pushy salesman” vibe from him. I’ll be back in a couple years when my lease is up again! ### Sean McDermott - Profile: [https://alserra.adviserly.com/sean-mcdermott](https://alserra.adviserly.com/sean-mcdermott) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (421 ratings, 294 reviews) - Lifetime vehicles sold: 1043 - Recent vehicles sold: 16 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY, PILOT - Call: 810-953-1598 I grew up across the state in Muskegon MI. Later on, I went on to Ferris State University in Big Rapids for Hospitality Management. I always had fun going out, hiking around the campus woods, and exploring new parts of town whenever possible. I'm currently living in Grand Blanc with my fiance Aubrey and our dog Alfred. I still enjoy hiking and being outdoors whenever possible. I love to cook, camp, and play with my dog. Recent reviews: - 2026-03-21 | 5.0/5 | Myron M. — Buying every car should be this easy! It's been over FOUR DECADES since I've had such a good experience buying a new car. Sean was patient, and super responsive to all communications, always included my wife on all emails, with the simple courtesy of using "reply all" - a seemingly small thing but so annoying when not done! We drove 'up' from Pontiac when there are Honda dealers much closer. Well worth the trip. - 2026-04-18 | 5.0/5 | Parviz P. — Sean is an awesome young man. This is our second vehicle from him He is very friendly and courteous and very accommodating and walked us through every aspect of the vehicle and the leasing process We have recommended him to other people and will continue to do so - 2026-03-03 | 5.0/5 | Shannon S. — Sean was very helpful with any questions I had about the vehicle. I didn’t feel like he was just trying to sell me a car just to sell one. He even showed me several shortcuts for some of the features of the vehicle I purchased. 10/10 would recommend. ### Sheri Mosteller - Profile: [https://alserra.adviserly.com/sheri-mosteller](https://alserra.adviserly.com/sheri-mosteller) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (282 ratings, 203 reviews) - Lifetime vehicles sold: 676 - Recent vehicles sold: 13 - Sales specialties: ACADIA, ENVISION, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-603-1816 I've worked in dealerships since 2017 in Guest Services. I genuinely have a passion and love for what I do, and my goal is to put dreams in driveways. I've been with my husband since 2013, we just recently got married in Savannah, and we have a beautiful daughter. I'm originally from Florida. I worked at Disney for five years. I love spending time with my family and exploring Michigan. We just purchased our first home here in Grand Blanc, and we have two rescue dogs named Harley and Vander that love running around their new backyard. Recent reviews: - 2026-03-12 | 5.0/5 | Ocher B. — Absolutely wonderful experience! Sheri is so professional, efficient, and sweet! She got us in and out seamlessly with the car we wanted, was extremely helpful and ensuring we got the best price and made sure we were satisfied and happy. - 2026-01-06 | 5.0/5 | Jason D. — Sheri is very professional. Very likeable and helpful at all aspects of purchasing or leasing a vehicle. If any problem occurs with your purchase she handles it in a timely manner. She definitely adds positivity to the Al Serra team. - 2025-12-27 | 5.0/5 | Jess A. — Sheri helped us find the perfect vehicle and made sure we were prepared with everything we needed to lease it! We will definitely be back to work with her in the future! ### Stephanie Pearson - Profile: [https://alserra.adviserly.com/stephanie-pearson](https://alserra.adviserly.com/stephanie-pearson) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (101 ratings, 80 reviews) - Lifetime vehicles sold: 223 - Recent vehicles sold: 25 - Sales specialties: COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500, WRANGLER - Call: 810-603-1409 I've been helping families find their perfect vehicle since 2015! In 2024, I became a part of the team here at Al Serra, where I'm excited to continue to build lasting relationships created on honesty, respect, and a genuine desire to help. I'm thrilled to have the opportunity to offer so many different brands, whether new or used, all in one place! Outside of work, I am usually with my son at the ball field or looking for the next outdoor adventure. I love everything from skydiving and ziplining to hanging at the beach reading a book. I can't wait to meet you and show you an enjoyable, relaxed, and helpful car shopping experience! Recent reviews: - 2026-04-05 | 5.0/5 | Kammi M. — My experience with Stephanie was amazing! She listened to what I was looking for, she did her research, and found me the best suited vehicle for my needs! It was a definite upgrade from what I was in prior, and the most important part is that she kept my payment where it needed to be. She wasn’t pushy, she was actually very efficient, friendly, and wonderful to work with. We spoke on the phone on a Friday and by Monday she had exactly what I needed. The best part is that she had my new ride delivered right to my house! If you are in need of a vehicle, you will not be disappointed if you call Stephanie. She has all of my business from here on out. We all know that most business comes from word of mouth, I have and will continue to spread the word about Stephanie! - 2026-04-11 | 5.0/5 | Erik A. — Stephanie was amazing! I got her contact through a relative. I gave her a call and told her what I was looking for in a lease. Within 3 days she reached out with a great lease deal on a car I didn’t think I could afford. I got a jeep grand Cherokee. Love it!!! When it came time to visit the dealer and complete the deal I carved out a large portion of my day to get it done. Well?!? I didn’t have to like I usually do! It was the fastest and easiest lease experience I have ever had! The dealership was beautiful! Everyone was friendly and the deal was a no nonsense transaction. It was a superior experience!!! Like it should be! Thank you Stephanie! - 2026-04-12 | 5.0/5 | Katia A. — Our experience with Stephanie Pearson was wonderful! She was professional, helpful, patient and knowledgeable. Most of all, very friendly, with a sense of humor that we appreciate it. Will recommend her and Al Sera dealership. ### Steven Edwards - Profile: [https://alserra.adviserly.com/steve-edwards](https://alserra.adviserly.com/steve-edwards) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (157 ratings, 101 reviews) - Lifetime vehicles sold: 713 - Recent vehicles sold: 9 - Sales specialties: ACADIA, EQUINOX, GRAND CHEROKEE, MALIBU, TERRAIN - Call: 810-603-1457 I am a native of Flint with over 15 years in customer service and have a passion for helping people. In my spare time, I enjoy spending time with my family and friends, along with doing anything that keeps me outdoors, including fishing, hunting, camping, or just sitting by a campfire. See me for your next vehicle purchase! Recent reviews: - 2026-03-09 | 5.0/5 | Julie T. — My experience with Steven was the best! He was kind, patient, and he made it stress free. I would recommend him to everyone over and over again. I have bought from other dealers and felt pushed into something I was unsure of. Steven listened to my needs and I trusted his knowledge and I ended up with a car I love. Thank you so much! Go get your next vehicle from him, you will not be disappointed:) - 2026-03-31 | 5.0/5 | Michele B. — Steven was the utmost professional. Very kind and personable. He handled the my purchase efficiently and made the transaction seamless and stress-free. He was a great salesman and helped me find the perfect fit for my needs. He offered suggestions and various options without any pressure. Thank you Steven—you are exceptional asset to the Al Serra team. - 2026-03-20 | 5.0/5 | Margaret M. — Steven made looking for a new car enjoyable. He took the time to explain the process, and answered all our questions. I definitely would recommend buying from him. ### Tim Edwards - Profile: [https://alserra.adviserly.com/timedwards](https://alserra.adviserly.com/timedwards) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1993-05-03 - Rating: 4.9 stars (514 ratings, 354 reviews) - Lifetime vehicles sold: 1537 - Recent vehicles sold: 6 - Sales specialties: ENCLAVE, ENCORE, ENVISION, SIERRA 1500, TERRAIN - Call: 810-603-1841 Grew up in Flint. Tuskegee University graduate. 23 yrs in auto. GM Mark of Excellence award winner. Married high school sweetheart; father of 3 boys. A trustworthy advisor who is always upfront with each and every customer. Love to play golf! Recent reviews: - 2026-03-15 | 5.0/5 | Terry B. — Excellent! Tim is so very professional, kind, respectful and efficient. He located a new car for me quickly. I couldn’t find the title to my old car but he helped me through the process of obtaining a new one. He even called the DMV on my behalf to check if I would be able to walk in. He explained each document that needed my signature thoroughly and gave me a very detailed orientation on the new car. He adjusted his work schedule to meet me for the pick up. I’ve been working g with him for many years and I’ve never been disappointed. - 2026-03-05 | 5.0/5 | Shirley D. — Tim does an outstanding job from beginning to completion. He provided extra care for my Mom who was unable to come into the dealership by making everything convenient for her. He took care of my car needs with a plan that was perfect for her. We appreciate all of his helps/guidance. - 2026-01-08 | 5.0/5 | Mark R. — TIM was very professional and incredibly polite. You can see his years of experience because he quickly quickly got the sale done. I definitely recommend anyone looking for a vehicle to go and see him. ### Tim MacDonald - Profile: [https://alserra.adviserly.com/timmacdonald](https://alserra.adviserly.com/timmacdonald) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-11-12 - Rating: 5.0 stars (896 ratings, 553 reviews) - Lifetime vehicles sold: 2248 - Recent vehicles sold: 14 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-953-1793 From Grand Blanc, MI. 14 years in Auto. Detroit Lions superfan. Married with 2 children. Chrysler and GM certified; also a certified sales professional. I’m honest with every customer, and am honored to guide them through the car-buying process. Recent reviews: - 2026-04-23 | 5.0/5 | Judith H. — If you want top notch help leasing or buying your new vehicle then make an appointment with Tim MacDonald. Tim listens well and will guide you through to your new vehicle. He will answer any questions you have and assist you as you get ready to drive out in your new vehicle. - 2026-04-06 | 5.0/5 | Deborah J. — It went very well. Tim is the best sales advisor that we have ever had. WE are returning customers because if Tim. Tim goes out of his way to make the sale as easy as possible. He brought our car to us. Thank You Tim - 2026-04-03 | 5.0/5 | Jeffrey N. — We had a great buying experience with Tim. He really got to understand our needs and found the perfect vehicle at a good price point. We will definitely be back to buy from Tim. ### Tom Short - Profile: [https://alserra.adviserly.com/tom-short](https://alserra.adviserly.com/tom-short) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (405 ratings, 291 reviews) - Lifetime vehicles sold: 1017 - Recent vehicles sold: 20 - Sales specialties: ACADIA, ENCORE GX, ENVISION, SIERRA 1500, TERRAIN - Call: 810-603-1817 Born and raised in Genesee County, I have lived and worked in the area most of my life. I am married to a wonderful woman who puts up with my love for Brazilian Jiu-Jitsu and Muay Thai Kickboxing, and we live in Grand Blanc with our two spoiled dogs Jackson and Jemma. My goal is to provide you with the best experience possible when purchasing your new or “new to you” vehicle. Allow me to help you find the best vehicle for your situation at the best price! Recent reviews: - 2026-04-18 | 5.0/5 | Jay W. — Tom was a very knowledgeable, patient and professional sales person. He was very cooperative in locating the exact vehicle I wanted and tolerated my attention to details. I have already suggested using his expertise to a neighbor. - 2026-04-21 | 5.0/5 | Casey V. — Great! Tom went above and beyond. We wanted something specific and he worked diligently to find what we wanted and to run all scenarios "if" he couldn't, to get us to the closest match. - 2026-04-01 | 5.0/5 | Larry L. — Tom was excellent with helping us smoothly getting into a new vehicle. I would highly recommend seeing Tom. I will definitely be returning to Tom in 2 years for my next vehicle. ### Tracy Cudd - Profile: [https://alserra.adviserly.com/tracy-cudd](https://alserra.adviserly.com/tracy-cudd) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (153 ratings, 115 reviews) - Lifetime vehicles sold: 363 - Recent vehicles sold: 14 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-603-1406 I am honored to be part of the Al Serra team. I love spending time with my family, taking trips, and making memories with my three boys. I look forward to assisting you with your next new or used vehicle! See me in the Subaru building. Recent reviews: - 2026-03-02 | 5.0/5 | Joshua B. — My experience was great with Tracy. She is very knowledgable, made the entire process stress free, and had amazing customer service skills. Tracy is highly recommended and is an asset to the Alserra Team. - 2026-04-14 | 5.0/5 | Paul M. — Tracy was well informed and knowledgeable about the vehicles I was comparing. She is also patient and professional. A very wonderful experience overall. Great job Tracy! P S. Love my new Subaru Forester - 2026-04-16 | 5.0/5 | Adam D. — Tracy was very kind and helpful throughout my entire career buying experience. I would highly recommend her to anyone looking to buy a new subaru. ### Trent Vartanian - Profile: [https://alserra.adviserly.com/trent-vartanian](https://alserra.adviserly.com/trent-vartanian) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (415 ratings, 271 reviews) - Lifetime vehicles sold: 876 - Recent vehicles sold: 8 - Sales specialties: ACADIA, ENVISION, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-603-1874 I want to welcome you to Al Serra Auto Plaza! I am honest, caring, and will do whatever I can to make your time at the Auto Plaza a world-class experience. My goal is to help you find the perfect vehicle! Outside of work, I am an avid Michigan State and Detroit Lions fan. I also enjoy golfing, cruising Woodward Avenue, and spending time with family and friends. Recent reviews: - 2026-02-01 | 5.0/5 | Camilla K. — Trent is an excellent advisor. He is deeply knowledgeable about available stock, the features, and finance options. He listens closely to client needs and remembers goals and preferences. He's honest, solution oriented, and believes in building relationships. I like that and I always look for him when its time to buy or lease my new cars. Thanks Trent....you're a rock star! - 2026-02-08 | 5.0/5 | Thomas C. — I have purchased a number of vehicles from Trent at Serra. He is extremely knowledgeable, patient, and works very hard to make sure you are put into the correct vehicle for your needs. His follow through is excellent - Trent makes a vehicle purchase hassle free! I highly recommend Trent for your next vehicle purchase. - 2026-03-31 | 5.0/5 | Shanda H. — Trent was amazing, per the usual. We have worked with him for years and will continue to do so. The only day I had available to pick up my new jeep was a Saturday when he wasn't scheduled to work but he came in anyway to make sure he could take care of us. Trent epitomizes Customer service.. highly recommended!! ### Trey Conner - Profile: [https://alserra.adviserly.com/trey-conner](https://alserra.adviserly.com/trey-conner) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (83 ratings, 67 reviews) - Lifetime vehicles sold: 217 - Recent vehicles sold: 15 - Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, TRAX - Call: 810-603-1868 I joined Al Serra in 2024, but my career in the auto industry began six years before that. In my spare time I enjoy spending time with my beautiful wife, daughter, two cats, and our one dog. I am the head coach of the boys swim and dive team at Grand Blanc High School and an avid US Masters swimmer. Currently I am enrolled at Northwood University to receive my bachelors degree in Automotive Marketing and Management. My hobbies include swimming, building Marvel Legos, and rewatching Ted Lasso. During college football season you can catch rooting on my favorite team the Miami Hurricanes! I pride myself in my transparency, hassle-free buying experience, and always putting my clients first. Tell your friends and family to #ComeSeeT ! Recent reviews: - 2026-03-01 | 5.0/5 | Kristi V. — I recently purchased a Chevy Trax from Trey, and this is the third vehicle I’ve bought through him. I’ve even followed him from a previous dealership because his service is truly exceptional. He consistently provides a warm, friendly experience while maintaining the highest level of professionalism. He makes the entire process smooth, comfortable, and stress-free every time. I’m extremely happy with my purchase and will absolutely continue returning to him for future vehicles. Highly recommend! - 2026-01-19 | 5.0/5 | Jeanne B. — Trey was knowledgeable, helpful and professional. He paid close attention to our needs and interests and used that information to find the right vehicle at the right price for us. I would highly recommend him. - 2026-04-11 | 5.0/5 | Patricia N. — Trey helped get my disabled mom into a new car even did all the paperwork outside to make this happen! Thank you for your help and assistance!! ### Trey Edwards - Profile: [https://alserra.adviserly.com/trey-edwards](https://alserra.adviserly.com/trey-edwards) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (267 ratings, 189 reviews) - Lifetime vehicles sold: 694 - Recent vehicles sold: 9 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, RAM 1500, WRANGLER - Call: 810-603-1826 I grew up in Grand Blanc and graduated high school in 2016 from Grand Blanc High School as a dual-sport athlete. I attended and graduated from Albion College in 2020 with a degree in communication, completing four years of college football as well. I love sports and enjoy playing basketball and golf. I love working with people, and I strive to give you the best experience here at Al Serra. Recent reviews: - 2026-01-15 | 5.0/5 | Isaac R. — Trey Edwards made our experience purchasing a 2025 Jeep Grand Cherokee L smooth and stress-free. He was professional, knowledgeable, and worked hard to get us a great deal. Trey was honest, easy to communicate with, and never made us feel pressured at any point in the process. It also meant a lot to our family to work with someone who knew my late brother. Trey treated us with genuine care and respect, and that personal touch made the experience even better. I would absolutely recommend Trey Edwards to anyone looking for a trustworthy and attentive salesperson. - 2026-04-19 | 5.0/5 | Sheila T. — I enjoyed the service that Mr Edward help me out with because able to purchase the second vehicle from him he's very respectful he takes concern what you need and he listens very well how to help you and I sent a friend and helped her out as well so I'm very pleased with his service and my son is looking at purchase the vehicle too also so I thank him for his service and all who had participated and help me get another vehicle - 2026-03-08 | 5.0/5 | Kate B. — Trey was great to work with. He was helpful, efficient, and made the process quick and straightforward. He answered all our questions and kept everything moving smoothly without any pressure. I really appreciated how easy he made the experience and would definitely recommend working with him. ### Victor George - Profile: [https://alserra.adviserly.com/victorgeorge](https://alserra.adviserly.com/victorgeorge) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2009-10-01 - Rating: 5.0 stars (821 ratings, 545 reviews) - Lifetime vehicles sold: 1760 - Recent vehicles sold: 12 - Sales specialties: EQUINOX, ESCALADE, XT4, XT5, XT6 - Call: 810-603-1453 I grew up in this business and have enjoyed it. With over 30 years experience, I can appreciate what is important to my customers today. My wife Cathy and I live in Grand Blanc. We have 3 children. I can offer you "the best" automotive experience. Recent reviews: - 2026-03-20 | 5.0/5 | Robert F. — Overall experience has been great, we have been dealing with Vic for years. We have leased a Cadillac for the past seven years, the reason is Vic. It’s kind of a funny story, when I would bring the vehicle we were leasing at the time in for an oil change I would check out the new models and say “Hi” to Vic and two hours later I am driving a newer model Cadillac home. We have leased the XT4, XT5 and our favorite the XT6, which we recently purchased. Thanks Vic - 2026-03-23 | 5.0/5 | Joanne S. — Our experience with Vic was top-notch from start to finish—from finding the perfect car all the way to driving off the lot! He made the entire process smooth and enjoyable. We’ll absolutely be back for future purchases and highly recommend Vic to anyone in the market for a car. Outstanding service all around! - 2026-03-16 | 5.0/5 | Richard Jay M. — Vic George made buying a car genuinely enjoyable. He was kind, patient, and completely pressure free. The kind of salesperson you can actually trust. In fact, I trusted him so much that I bought my Escalade sight unseen. Smooth, easy, and stress free from start to finish. I highly recommend Vic! ### Wade Roberts - Profile: [https://alserra.adviserly.com/wade-roberts](https://alserra.adviserly.com/wade-roberts) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (98 ratings, 65 reviews) - Lifetime vehicles sold: 275 - Recent vehicles sold: 13 - Sales specialties: CT5, ESCALADE, LYRIQ, XT5, XT6 - Call: 810-603-1429 Born in Charlevoix, I grew up in the Burton area. My father, who always had unique cars, drew my attention and passion for vehicles. I have always been highly competitive and learned what "team" means at a young age. Being competitive and having a passion for helping others led me into sales right out of high school. I entered the Car industry nearly five years ago; each day brings excitement! I have a wonderful wife and six children aged 7-21. I enjoy exercise, golf, and any sporting activities I can do in my spare time. Weekend trips up north are always an excellent reset for my wife and me throughout the year! My core strengths are my ability to relate, listen, and empathize, which has led to my success in sales over the years. Recent reviews: - 2026-03-23 | 5.0/5 | Debra K. — Wade did an excellent job! Very knowledgeable of my new vehicle, explained everything in detail.. Took the time to listen and answer all of my questions. Easy in and easy out. When out in the vehicle explaining all of the features, he even noticed a few areas not cleaned to his standards. Rather than ignoring them, he went back into the office returning with a cleaning product and cloth to address the issues! Thanks for having dedicated employees like Wade! Deb and PK - 2025-10-26 | 5.0/5 | Elijah M. — My wife and I purchased a 2025 Jeep Grand Cherokee 4xe and Wade Roberts made the entire experience easy and stress-free. He beat every other dealership’s offer, was transparent on pricing, and never pressured us. We left feeling confident we got the best deal and the right vehicle. If you’re in the market for a new car, go see Wade, you’ll be glad you did. - 2025-11-06 | 5.0/5 | James E. — Wade is a "sales professional" He is responsive, knowledgable and understands the customer requests/needs and provides timely accurate feedback. This was a seamless transaction!! Three and a half business days from our first discussion to driving away with our new XT6! Highly recommend Wade!! ### Aman Sharma - Profile: [https://alserra.adviserly.com/aman-sharma](https://alserra.adviserly.com/aman-sharma) - Department: Service (Service) - Title: Subaru Service Advisor - Rating: 4.9 stars (2210 ratings, 1349 reviews) - Lifetime vehicles serviced: 21839 - Recent vehicles serviced: 292 - Call: (810) 695-9712 I have been in the automotive industry for four years specializing in aftermarket performance. I come from a small family in New York, we have owned these cars ourselves, and all of us loved them hopefully as much as you do! Outside of work, I build and race older Hondas and compete in a national class called All Motor Pro. Being here at Subaru of Grand Blanc is wonderful and I look forward to delivering to you a fantastic experience! Recent reviews: - 2026-04-16 | 5.0/5 | Danielle B. — Aman is kind, attentive and friendly. Definitely will return as he sets the bar to the highest standard. - 2026-04-19 | 5.0/5 | Galina R. — Aman was amazing as always. My oil change was quick. - 2026-04-12 | 5.0/5 | Sandra M. — Aman always takes good care of my Subarus! ### Ben Bronson - Profile: [https://alserra.adviserly.com/ben-bronson](https://alserra.adviserly.com/ben-bronson) - Department: Service (Service) - Title: Honda Service Advisor - Rating: 4.8 stars (935 ratings, 541 reviews) - Lifetime vehicles serviced: 11990 - Recent vehicles serviced: 273 - Call: 810-953-1552 I have been in the automotive aftermarket industry for many years working in parts stores, technician support roles, vehicle towing, and service management to ultimately arrive at the dealership experience. In advancing my career and love for helping others, I have spent several years assisting customers with their automotive maintenance and service needs, treating everyone as a family member, and keeping the safety and longevity of their vehicle first and foremost. I make sure customers' concerns are taken care of and provide solutions. I love off-roading, riding my motorcycle, and enjoying time with my family when I am not at work. Recent reviews: - 2026-04-10 | 5.0/5 | Jessica W. — Hi Ben, Thank you very much for your assistance. This visit was challenging as I had to trade in my historic Honda Element 2005 car due to its age and by choice. I have three quick points to mention: 1. I still believe I am owed the total $500 from the buyback, and I have one personal item left in the car which I plan to pick up as soon as possible. 2. I lost my cellphone either while getting out of the Uber or inside the dealership. I was informed there is no internal "lost and found" form, but I believe there should be one. Then, that form could be produced to my insurance company on any loss especially regarding my data. 3. I think the Sales team should include a clear caveat when confirming financing, stating that final approval is contingent upon providing all required or needed finance documents. This caveat should also be included in the finance application itself. I ended up filling out more than one application, likely because the finance process was updated while I was still shopping. I know my finance eligibility was not that good now due to personal reasons. I am still looking for a car still but am working within a fixed budget and am exploring other options. Thanks Honda. Ben, you got all 10s!!! Thanks again, Jessica, 2005 Honda Element, Fit and 2010 Accord - I can't remember the age of my red fit -- I loved that car!! - 2026-04-06 | 5.0/5 | Steven S. — Ben is knowledgeable on the Honda services and keeps me updated on the progress. - 2026-03-28 | 5.0/5 | Jessica M. — Wonderful! Ben is very personable, friendly and thorough! ### Blake Ball - Profile: [https://alserra.adviserly.com/blake-ball](https://alserra.adviserly.com/blake-ball) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.9 stars (516 ratings, 333 reviews) - Lifetime vehicles serviced: 4766 - Recent vehicles serviced: 344 - Call: 810-953-1770 I grew up in the auto industry. My Dad has worked for GM for 25 years; one of my Grandfathers retired from Ford, another from GM, and my Great-Grandfather retired from GM. I have always enjoyed learning about cars and how so many pieces come together to give us a means of transportation. I had tried other fields before I turned to the auto industry, but never found my niche. Still, it allowed me to build excellent communication skills. I enjoy my position as a service advisor here at Al Serra. It allows me to keep learning daily and share it with the great customers I meet and work with. Being able to help people and make their vehicle repair experience enjoyable is something that is satisfying for me. Outside of work, I enjoy being outdoors. I spent some time as a white water raft guide and have ambitions to make a self-supported trip through the Grand Canyon. I have a beautiful fiancé and two dogs at home. I am the oldest of six siblings; I grew up in Mt. Morris, MI. Recent reviews: - 2026-04-14 | 5.0/5 | Sandra S. — Blake was great! Very polite and helpful, and had no problem making sure my car was done in time for another appointment I had later that day. I will definitely be returning again! - 2026-04-12 | 5.0/5 | Leonard B. — Blake is a great asset to the dealership. He is personable, knowledgeable, and efficient. Outstanding service. - 2026-04-19 | 5.0/5 | Jeffrey J. — Blake is awesome! He always takes good care of me. Great communicator and follows up when he says he will! ### Chris Trzasko - Profile: [https://alserra.adviserly.com/chris-trzasko](https://alserra.adviserly.com/chris-trzasko) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 4.9 stars (625 ratings, 389 reviews) - Lifetime vehicles serviced: 6131 - Recent vehicles serviced: 243 - Call: 810-603-1825 I am a lifelong Metro-Detroiter (except for college in South Carolina) who has been married to his college sweetheart for almost 20 years. As a former/retired teacher, customer service is of the utmost importance to me (and something I pride myself on). I collect sneakers, enjoy golf, and spend time with my children in my spare time. My son is active in travel sports, and my daughter is active in dance and gymnastics. Recent reviews: - 2026-04-23 | 5.0/5 | Michael E. — Chris was great to work with. He kept me up to date and informed with the progress of my vehicle. And when I had additional issues thought to be related to the recent repairs, he made it convenient for me to get my vehicle back in to address the concerns. - 2026-04-13 | 5.0/5 | Judith H. — He was very kind and knowledgeable about the recall of my vehicle. His estimate of how long the repair would be was pretty accurate. - 2026-04-23 | 5.0/5 | Petimia M. — My experience was a wonderful experience and whatever needed to be done you all did it. And for that I'm grateful. ### Cody Younglove - Profile: [https://alserra.adviserly.com/cody-younglove](https://alserra.adviserly.com/cody-younglove) - Department: Service (Service) - Title: Chevrolet Service Advisor - Joined: 2008-08-07 - Rating: 4.9 stars (3140 ratings, 1836 reviews) - Lifetime vehicles serviced: 25892 - Recent vehicles serviced: 204 - Service specialties: ACADIA, SIERRA 1500, TERRAIN - Call: 810-953-1771 Known as the guy who's always smiling, I’m very dependable & friendly. 3-time Motocross State Champion! Grew up in Flint. Went to Carmen Ainsworth High. 8 years experience in the auto industry. Also love fishing, football, hunting, & mountain-biking. Recent reviews: - 2026-03-31 | 5.0/5 | Carrie S. — Excellent service and very friendly. He went out of his way to help me find my purse that was left in the shuttle! I would highly recommend him. - 2026-04-23 | 5.0/5 | David C. — My experience with Cody has always been excellent. I appreciate everything you do for me my family and the rest of the customers at Al Serra. - 2026-04-10 | 5.0/5 | Regina B. — Great and very timely, what I liked the most. Im a busy person I need to get in and out in the least amount of time. ### Connor Fisher - Profile: [https://alserra.adviserly.com/connor-fisher](https://alserra.adviserly.com/connor-fisher) - Department: Service (Service) - Title: Cadillac Service Advisor - Rating: 4.8 stars (1564 ratings, 845 reviews) - Lifetime vehicles serviced: 18379 - Recent vehicles serviced: 237 - Call: 810-603-1452 I am from Grand Blanc and joined the Al Serra Team in 2019. You will find that I am very upbeat and ready to assist you with any of your service needs. You can count on me to be transparent and honest, and my goal is to make sure you are delighted with your service experience. I work toward having repeat business as I want to be your service guy. In my spare time, I enjoy golfing and watching any sports venue. I am a big Michigan State fan; GO GREEN! I also enjoy traveling, and my favorite destination so far has been to Colorado. Recent reviews: - 2026-04-21 | 5.0/5 | Brian P. — Connor consistently delivers outstanding service. He is courteous, respectful, and always goes above and beyond our expectations. We especially appreciate how he keeps us informed with timely text updates throughout the process. He’s knowledgeable, takes the time to answer questions clearly, and explains timeframes and procedures in a way that’s easy to understand. Working with Connor makes the entire experience smooth and stress-free. - 2026-04-20 | 5.0/5 | Ryan C. — Connor was friendly, and the oil change was very quick. He gave recommended maintenance tips, but was not pushy. I will definitely keep taking my car to Al Serra, and would be happy to work with Connor again. - 2026-04-23 | 5.0/5 | Timothy R. — Conner is great. You should be proud to have that type of representation for the Cadillac brand. ### Curtis Holt - Profile: [https://alserra.adviserly.com/curtis-holt](https://alserra.adviserly.com/curtis-holt) - Department: Service (Service) - Title: Subaru Service Advisor - Rating: 4.9 stars (1661 ratings, 1033 reviews) - Lifetime vehicles serviced: 13906 - Recent vehicles serviced: 175 - Call: 810-603-1471 When a customer walks through the door, I always provide the kind of service I would like to receive if I happened to be in their shoes. That mentality has led me to find my home at Al Serra Auto Plaza and work among those who see it the same way. I was born and raised in Flint, Mi, and have tremendous pride in my hometown. I am also currently attending the University of Michigan-Flint studying to attain a B.A. in History. Go Blue! I enjoy spending my time with my family and exploring the amazing outdoors throughout Michigan. If I am not camping, I am often found working on a project car of some variety and teaching my children how to take care of a classic. If I happen to meet you, I hope to help make your day a little better than what it was before we met. Recent reviews: - 2026-03-30 | 5.0/5 | Ryan B. — Curtis greeted me upon my arrival, discussed my concerns and appointment. He kept me up to date daily on the progress of my vehicle, and provided an accurate completion date of the vehicle as parts were necessary to order. Above and beyond experience. - 2026-03-31 | 5.0/5 | Craig B. — Always a goid experience with Curtis, friendly, keeps me informed about service on vehicle - 2026-04-02 | 5.0/5 | James B. — Curtis was very polite. My vehicle was completed very fast. ### Dennis Sauve - Profile: [https://alserra.adviserly.com/dennis-sauve](https://alserra.adviserly.com/dennis-sauve) - Department: Service (Service) - Title: Volkswagen Service Advisor - Rating: 4.7 stars (1320 ratings, 701 reviews) - Lifetime vehicles sold: 195 - Lifetime vehicles serviced: 15141 - Recent vehicles sold: 2 - Recent vehicles serviced: 265 - Sales specialties: ACADIA, EQUINOX, FORESTER, OUTBACK, SILVERADO 1500 - Service specialties: CHEROKEE, GRAND CHEROKEE, TOWN & COUNTRY - Call: 810-953-1782 Welcome to Al Serra Auto Plaza! This is a dealership that goes above and beyond for all of our customers. For over 17 years, I have been working in this industry, providing exceptional service to each of my customers. 10 of those years have been at Serra Toyota in Farmington Hills. While working with the team at Serra Toyota, we received the Toyota’s President’s Award. Throughout my career, I have built a reputation for being honest, easy-going, professional, and trustworthy. Taking the time to listen to what my customers have to say allows me to provide them with world-class service. I treat all my customers like family! I love spending time with my children (my two fur-babies). Golfing and playing hockey are some of my favorite hobbies. I also love to spend time with my family and friends. When I have the time, I enjoy cheering on the Redwings, Tigers, and Lions! Recent reviews: - 2026-04-19 | 5.0/5 | Kelly M. — Dennis was great to work with. He kept me up to date on the progress of my car. He was quick to respond when I sent a message to him. My car was as good as new when it was returned! - 2026-03-30 | 5.0/5 | Craig L. — My car was serviced and completed in the time i was told and was on my way. Very pleased with my experience with the service department. - 2026-03-26 | 5.0/5 | Randall M. — Every time I take my car in to be service I have great service. They make you feel like you are family. ### Deon Miller - Profile: [https://alserra.adviserly.com/deon-miller](https://alserra.adviserly.com/deon-miller) - Department: Service (Service) - Title: Cadillac Service Advisor - Joined: 2006-02-11 - Rating: 4.8 stars (4371 ratings, 2353 reviews) - Lifetime vehicles serviced: 35679 - Recent vehicles serviced: 148 - Service specialties: CHEROKEE, GRAND CHEROKEE, TOWN & COUNTRY - Call: 810-603-3503 From Flint, MI. 10 yrs in Auto. Attended Mott College. Love all things Michigan State. Father of 2 boys. Traveled to Punta Cana & Dominican Republic. Excellent customer service & I never hassle customers. Known as 1st to work & last to leave! Recent reviews: - 2026-04-19 | 5.0/5 | Frank G. — Deon is THE "go to" in the Cadillac service lane. He makes sure that there is no gap with me having transportation when my vehicle needs service. That is one of the primary reasons why the Al Serra Cadillac service lane shall continue to receive high marks from me... It is paramount and a necessity for the brand that customers have the ultimate experience... show room to service lane experience... Deon is an integral part of that experience... EVERY TIME! - 2026-04-04 | 5.0/5 | Robert F. — Excellent, they washed the car for free and I was able to use my rewards points to pay for oil change. - 2026-04-13 | 5.0/5 | Angela K. — Great service. Deon was very pleasant, got my car in quick and service was done in a timely matter. ### Fred Wallace - Profile: [https://alserra.adviserly.com/fredwallace](https://alserra.adviserly.com/fredwallace) - Department: Service (Service) - Title: CDJR Service Advisor - Joined: 2011-08-15 - Rating: 4.7 stars (2811 ratings, 1441 reviews) - Lifetime vehicles serviced: 32981 - Recent vehicles serviced: 157 - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-953-1787 Carmon-Ainsworth grad from Fenton. For well over 20 years I’ve been treating each customer like family; making sure they receive the best solutions. When I’m not fixing issues, I’m enjoying hunting, archery, fishing, or spending time with my 2 kids! Recent reviews: - 2026-03-30 | 5.0/5 | Kenneth M. — My wife and I have been buying or leasing vehicles from Al Serra for years. Fred will describe repairs that need to be done in a way that’s easy for you to understand. He makes sure that they’ve got a loaner ahead of time before they do the repairs. Fred has always been great to deal. - 2026-03-31 | 5.0/5 | Vincent D. — Fred was very pleasant and helpful with resolving my issue with an oil drain plug. The issue was resolved quickly! We had a great conversation while waiting for the tech to complete the loosening of the plug. I appreciated the professionalism and courtesy extended. - 2026-03-31 | 5.0/5 | Pat W. — Fred is outstanding, never any concern with what's going on with my truck. Fred always communicates and lets me know if there are any changes that are needed in the completion of the work they are preforming. You have a top-notch guy here! ### Howard Taylor - Profile: [https://alserra.adviserly.com/howard-taylor](https://alserra.adviserly.com/howard-taylor) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 4.8 stars (2583 ratings, 1282 reviews) - Lifetime vehicles serviced: 26501 - Recent vehicles serviced: 122 - Service specialties: CHEROKEE, GRAND CHEROKEE, TOWN & COUNTRY - Call: 810-695-9702 I have spent the past 7 years working in the automotive industry, providing each customer with reliable service. I’m hardworking, honest, and very efficient. Taking care of my customers is my top priority. Following through is my motto, and I always keep a line of communication open with my customers and co-workers. Like to help out whenever, and wherever, I can. I love relaxing at my cottage with my fiancée, Andrea, and watching sports with my two sons, Nathan and Howie. Big fan of the New England Patriots and Detroit Tigers. I’m also an avid video gamer. Recent reviews: - 2026-04-19 | 5.0/5 | Jody R. — Very friendly and kept me updated with the service on my Jeep. Answered my questions and got me right back in when I had a problem after service. - 2026-04-18 | 5.0/5 | Roderick S. — Great to work with. Went out of his way to assist with getting new tires on our limited time line and price. - 2026-03-10 | 5.0/5 | Joseph M. — Everything was good! The service was great and I was in and out quickly. ### Jackson Groat - Profile: [https://alserra.adviserly.com/jackson-groat](https://alserra.adviserly.com/jackson-groat) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.7 stars (696 ratings, 378 reviews) - Lifetime vehicles serviced: 7978 - Recent vehicles serviced: 278 - Call: 817-603-1420 Hello, my name is Jackson Groat, and I was born and raised in Michigan. My wife Nora and I currently live in the Swartz Creek area. We enjoy spending time outdoors, tent camping, and with our church family. I received my education from Ohio Technical College. I have previously worked as a tech in the automotive field and for many years in customer service. I look forward to growing my career and building more customer relationships. I feel blessed to be a part of the Al Serra community. Recent reviews: - 2026-04-17 | 5.0/5 | John W. — Jackson Groat, he is friendly and when my wife MaryJo Wojcik, she picked her EV Equinox up after rotated tires and a piece of recall water leak in somewhere under the seat. All good run. - 2026-04-18 | 5.0/5 | John F. — Jackson went above and beyond to get me the service and warranty coverage for my vehicle repair. - 2026-03-21 | 5.0/5 | Margo K. — Very professional and polite and answered whatever questions I had. ### Jacob Schalau - Profile: [https://alserra.adviserly.com/jacob-schalau](https://alserra.adviserly.com/jacob-schalau) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (2791 ratings, 1804 reviews) - Lifetime vehicles serviced: 24847 - Recent vehicles serviced: 316 - Call: 810-953-1788 I have worked in the auto industry since 2018 and I continue to love it every day. I am devoted to giving the most helpful solutions. My free time consists of being outdoors, traveling, and spending weekends at the cabin! Recent reviews: - 2026-04-22 | 5.0/5 | Patrick O. — I had a new car with a couple of issues. He did an excellent job getting my car in service, and making sure the issues were fixed. He will be my go to person at the Buick/GMC service. - 2026-04-14 | 5.0/5 | Nancy B. — Jacob Schalau, is the most caring Service Advisor, he always has a SMILE, and always gets me in and out quickly. Thank you Jacob!! - 2026-04-19 | 5.0/5 | Ronald P. — Jake was great! Fortunately, I was there for routine maintenance so I was in and out in about 30 minutes which was fantastic. ### Jennifer Hanson - Profile: [https://alserra.adviserly.com/jennifer-hanson](https://alserra.adviserly.com/jennifer-hanson) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (1102 ratings, 665 reviews) - Lifetime vehicles serviced: 16789 - Recent vehicles serviced: 180 - Service specialties: ACCORD, CR-V, ODYSSEY - Call: 810-603-1809 You can catch me cheering on the Detroit Tigers! I also enjoy water skiing, softball, and running. I’ve ran in the Detroit International Half Marathon and more. Since 1996, I’ve been providing great service to customers of the auto industry; striving to help clients find their best options. Recent reviews: - 2026-04-15 | 5.0/5 | Roger N. — Real personal with customer, right on time with appointment. Thanks, Roger Norton, Jr - 2026-04-03 | 5.0/5 | Patrick B. — Oil change and tire rotation. In and out in 45 min. Everything was great - 2026-04-13 | 5.0/5 | Sue H. — Jennifer is very helpful. ### Jennifer Sparks - Profile: [https://alserra.adviserly.com/jennifer-sparks](https://alserra.adviserly.com/jennifer-sparks) - Department: Service (Service) - Title: Subaru Service Advisor - Rating: 4.9 stars (98 ratings, 70 reviews) - Lifetime vehicles serviced: 864 - Recent vehicles serviced: 213 - Call: 810-603-1428 As a proud Army mom and devoted wife with three amazing kids, I bring a strong sense of compassion and commitment to everything I do. As a college graduate, I have a solid educational foundation that supports my work ethic and passion for helping others. With a previous background in the healthcare field, I understand the importance of empathy, attention to detail, and teamwork. Now, I carry those values into my new role. I am a lifelong fan of all sports and a loyal Spartan fan - GO GREEN! Recent reviews: - 2026-04-06 | 5.0/5 | Vuong D. — Excellent customer service. Jennifer delivers consistent excellent customer service. She is personable, courteous, competent, and most importantly nice. I have had to take my Subaru to the dealership several times recently for unrelated issues, and each time she made sure everything was corrected perfectly in a timely fashion, and exactly as discussed prior to the vehicle being dropped off. - 2026-04-13 | 5.0/5 | Alison B. — It was excellent, she had a good combination of being professional and friendly at the same time. She listened to my car issue and agreed that sound wasn't normal and got me out with a loaner quickly. - 2026-04-20 | 5.0/5 | Melissa O. — Jennifer went above and beyond. She was tentative to the issues and helped resolve the problem in a timely manner. ### Jim Phillips - Profile: [https://alserra.adviserly.com/jim-phillips](https://alserra.adviserly.com/jim-phillips) - Department: Service (Service) - Title: Cadillac Service Advisor - Rating: 4.8 stars (1808 ratings, 1064 reviews) - Lifetime vehicles serviced: 16976 - Recent vehicles serviced: 243 - Call: 810-603-3513 I began working at Al Serra in 2017. I have been in the dealership world for almost 17 years. I have worked in service as a technician for 4 years, in parts for 12 years, and recently moved to a Service Advisor at the Cadillac building.  I have 2 kids, a boy, and a girl, and my weekends are spent making memories with them.  My passions include my family, automobiles, ATVs, and the outdoors. I strive to make all my customers happy with their visit. A trip to the Service Department is not always planned, but it is always an opportunity to help someone through a tough situation. Recent reviews: - 2026-04-13 | 5.0/5 | Julie P. — I always have a great experience when being serviced at your dealership. The appointment is set and the waiting time is always within reason which allows me to return to work when promised. The service manager is very informative and professional. - 2026-04-17 | 5.0/5 | Jennifer R. — Jim is fantastic and a pleasure to work with every time I come in to get my vehicles serviced! He is friendly and keeps me informed on everything that is happening. Service is always done correct and in a timely manner. - 2026-03-31 | 5.0/5 | David G. — Our experience with Jim is always excellent. He is prompt to check us in and keeps us informed as the vehicle is being worked on. Jim is definitely a 10 out of 10. ### Josh Coles - Profile: [https://alserra.adviserly.com/joshcoles](https://alserra.adviserly.com/joshcoles) - Department: Service (Service) - Title: Honda Service Advisor - Joined: 2013-10-01 - Rating: 4.9 stars (3177 ratings, 1809 reviews) - Lifetime vehicles serviced: 33921 - Recent vehicles serviced: 251 - Service specialties: ACCORD, CR-V, ODYSSEY From Grand Blanc, love to fish & hunt. Support the Flint Bowman Youth Archery Org. Earned my state mechanics certification and won a Service Elite award. Enjoy providing solutions to our customers and can’t wait for you to experience our VIP service! Recent reviews: - 2026-04-06 | 5.0/5 | Dorothy W. — The reason I have my Honda CRV serviced at Al Serra are the associates. Josh always greets with a smile. When my vehicle is ready Josh and before paying Josh always ask if there any questions about any repairs. I appreciate the welcoming atmosphere. - 2026-04-16 | 5.0/5 | Michael C. — I’ve always had a great experience with Josh. He is courteous, professional and keeps me informed as to the status of the work being done. He is also very knowledgeable about the work. - 2026-04-17 | 5.0/5 | Samantha H. — Josh was great! He discussed the charges with me and gave me a time estimate for the service- which was spot on! He was easy to work with and very helpful. Thank you Josh! ### Lisa Smith - Profile: [https://alserra.adviserly.com/lisa-smith](https://alserra.adviserly.com/lisa-smith) - Department: Service (Service) - Title: Kia Service Advisor - Rating: 4.9 stars (1796 ratings, 1054 reviews) - Lifetime vehicles serviced: 17710 - Recent vehicles serviced: 290 - Call: 810-603-1857 I want to welcome you to Al Serra Auto Plaza! I'm a Service Advisor who will go above and beyond to meet your needs. I joined the auto industry right out of high school and have enjoyed working with some of this business's colleagues and customers. I love spending my free time with my family and friends, especially my amazing husband, Joe, and our wonderful children, Joe and Samantha. I love baseball; go Tigers! One of my true passions in life is to help others! Recent reviews: - 2026-04-09 | 5.0/5 | Andrew R. — My recent car service for a factory recall was outstanding! It's always great to see Lisa managing my Kia Soul's "health care." She does an exemplary job!! - 2026-04-12 | 5.0/5 | Michael C. — Lisa was absolutely great , very intelligent about any car questions that I had, and did not rush but took her time with me. - 2026-04-16 | 5.0/5 | Correy B. — Lisa was awesome! Her and Greg took care of all of our questions and issues. ### Logan Keen - Profile: [https://alserra.adviserly.com/logan-keen](https://alserra.adviserly.com/logan-keen) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.8 stars (1389 ratings, 777 reviews) - Lifetime vehicles serviced: 15624 - Recent vehicles serviced: 343 - Call: 810-603-1863 As a Chevrolet Service Advisor with four years in grand blanc, my passion for the automotive industry and unwavering commitment to customer satisfaction drive my every action. Hailing from Atherton High School in Burton, my roots run deep in the community. Beyond the dealership, I am an avid outdoorsman. Fisherman, enjoy motorcycles, and various outdoor adventures ignite my spirit, reflecting my love for exploring new horizons. My affinity for the outdoors has led me on countless journeys across its vibrant landscapes. Professionally, I am immensely proud of my career trajectory. What sets me apart is my ability to instill trust in my customers. I believe transparency and honesty are paramount in my role. Even in challenging situations, I strive to alleviate their concerns and bring a smile to their faces. One of my greatest joys is making a positive impact on others. I am driven to ensure that every customer's vehicle is not only repaired but also safe for their loved ones. The belief that my efforts contribute to the well-being of others fuels my passion and sets me apart as a dedicated Service Advisor. Recent reviews: - 2026-04-05 | 5.0/5 | Tammie R. — Logan was Fantastic to work with, he explained everything from the service to the pricing so that I was aware upfront. I've always gotten Great Customer Service each time I take my vehicles for service. Thanks! - 2026-04-12 | 5.0/5 | Amy C. — Logan was great! He addressed my issues with my Blazer and was very knowledgeable, kind and personable. Definitely 10 out of 10 experience - 2026-04-02 | 5.0/5 | Michael H. — Excellent service. Had the vehicle towed for battery replacement. Got it back within a couple of hours. Thanks. ### Maddy Starr - Profile: [https://alserra.adviserly.com/maddy-starr](https://alserra.adviserly.com/maddy-starr) - Department: Service (Service) - Title: Honda Service Advisor - Rating: 4.9 stars (920 ratings, 598 reviews) - Lifetime vehicles serviced: 8256 - Recent vehicles serviced: 291 - Call: 810-953-1585 I joined Al Serra in 2023. I love getting to know people and seeing how I can help solve some of the issues that they may be having. I grew up in Athens, GA, and moved to Michigan in 2012. I love spending my free time with my fiance and our dogs and reading and painting when I can! Recent reviews: - 2026-04-16 | 5.0/5 | Christine D. — Maddy was able to answer my questions regarding potential services my vehicle was due for and when and then got the necessary services schedule to be done along with the oil change which I had come in for. I was in and out quickly and knew what the recommendations for future service entailed. She was very pleasant and knowledgeable to work with. - 2026-04-20 | 5.0/5 | Pamela M. — Maddy is very efficient and gives me the details I need on keeping my Honda Civic running smoothly and she is very nice too. - 2026-04-19 | 5.0/5 | Gail F. — Friendly. Warm. Receptive. Maddy gave excellent explanation on how long service may be. Great smile. Welcoming. ### Marc Wallace - Profile: [https://alserra.adviserly.com/marc-wallace](https://alserra.adviserly.com/marc-wallace) - Department: Service (Service) - Title: Kia Service Advisor - Rating: 4.8 stars (776 ratings, 429 reviews) - Lifetime vehicles serviced: 9819 - Recent vehicles serviced: 195 - Call: 810-695-9701 I joined Al Serra in 2022 but have worked for the Serra Automotive group for the last four years. It has been a great transition here, and pleasant to feel at home. Working with customers brings excellent stories, even though no one was to be in for service. We learn a lot about our customers and this great community in service. I came from growing up in Kalkaska, Michigan, and went to college at Saginaw Valley State University. I have three young kids with my wife, Chelsea, and we live here in Grand Blanc. GO BOBCATS! My family and I always love being outside, doing whatever we can, from walking and swimming to hunting and fishing. Recent reviews: - 2026-04-03 | 5.0/5 | Edna S. — Marc was very informative and polite during my entire time at the dealership and should be commended for his professionalism and personality. I worked customer service for more than 40 years and know how frustrating the job can be, and how difficult it can be to keep a smile on your face and in your voice. Marc excelled at both and I was very pleased with his service. - 2026-03-30 | 5.0/5 | Sherry S. — Excellent. I was greeted upon arrival. Marc was friendly and professional. The requested service was performed and Marc prepared the invoice. I paid and was out the door in a very timely fashion. Thanks Marc! - 2026-03-22 | 5.0/5 | Alfred W. — I was met promptly. My service was done correctly. Did some extra work for me. Highly satisfied. Marc knows exactly what I need. He knows the vehicle kept me informed the whole time. Good man to work with. ### Michele Vaughan - Profile: [https://alserra.adviserly.com/michele-vaughan](https://alserra.adviserly.com/michele-vaughan) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.9 stars (1130 ratings, 670 reviews) - Lifetime vehicles serviced: 11760 - Recent vehicles serviced: 313 - Call: 810-603-1458 I joined Al Serra in 2022 and have worked in the auto industry for over 17 years. I believe in treating my customers as I would like to be treated. I enjoy helping customers and will go the extra mile to ensure they have a great experience. I enjoy spending time with my family and going to movies, sporting events, and concerts. Recent reviews: - 2026-04-20 | 5.0/5 | Ronald P. — My experience was awesome! Tech found another underlying issue that I was not aware of and it was fixed promptly. As far as dealing with the extended warranty company(easy care) there was an issue with receipts for the purchase of engine oil. I should’ve known to keep better records so that is totally on me. Was able to get the issue repaired. I recommend Al Serra Chevrolet service to anyone in need. - 2026-04-05 | 5.0/5 | Andrew M. — Was a great service visit as always ! In and out quickly. 10/10 For Al Serra and Michele ! - 2026-04-05 | 5.0/5 | Walter J. — Michele is always professional and easy to work with. Thank you ### Mike Hewitt - Profile: [https://alserra.adviserly.com/mike-hewitt](https://alserra.adviserly.com/mike-hewitt) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.9 stars (224 ratings, 144 reviews) - Lifetime vehicles serviced: 2697 - Recent vehicles serviced: 175 - Call: 810-603-1836 I grew up in Las Vegas, Nevada, and moved to Michigan in 2012. I have a 2-year-old son who is my pride and joy. I have been working in the automotive service industry since 2019. Before that, I attended Ferris State University for automotive service and management degrees. I enjoy working on my own cars, hunting, fishing, and anything outdoors in my free time. Recent reviews: - 2026-04-15 | 5.0/5 | Glenn W. — Mike did a great job getting to the problem of my vehicle and kept me informed all along the way. Thank you for getting this resolved. Very much appreciated. - 2026-04-23 | 5.0/5 | John D. — Outstanding! Helping create lifetime customers. People like Mike are the reason I drive by Lafountain to you guys. - 2026-04-09 | 5.0/5 | Samuel H. — Mike made the experience quick and painless to drop off my car. He kept me updated on repairs via text as well. ### Paige Fleming - Profile: [https://alserra.adviserly.com/paige-fleming](https://alserra.adviserly.com/paige-fleming) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 4.7 stars (416 ratings, 234 reviews) - Lifetime vehicles serviced: 4503 - Recent vehicles serviced: 123 - Call: 810-603-1850 I started at Al Serra in 2016 in our business development center and worked my way to being a Service Advisor. I enjoy working with customers and hope to help you soon. I grew up right here in Grand Blanc. I enjoy spending time with family and friends and traveling in my free time. Recent reviews: - 2026-03-10 | 5.0/5 | Stephen B. — We had a very good experience getting our Jeep repaired. Once the vehicle was diagnosed we received a loaner vehicle which was a big help! Paige did a great job of keeping us informed with all the updates along the way. - 2026-04-21 | 5.0/5 | Alicia J. — My overall experience with Paige was outstanding! She went over and above the average intake person. I felt safe leaving my vehicle with Paige to ensure that the service was completed properly! - 2026-03-21 | 5.0/5 | Ralph F. — Paige was awesome in taking care of my Truck. However, the guy who checked the cabin air filter in the truck forgot to put the glovebox back together. Paige took care of it. ### Rick Veldman - Profile: [https://alserra.adviserly.com/rick-veldman](https://alserra.adviserly.com/rick-veldman) - Department: Service (Service) - Title: Honda Service Advisor - Call: 810-953-1592 I’m originally from Grand Rapids and graduated from Grand Valley State University with degrees in Audio Production and Marketing. My wife and I moved to Genesee County in 2023 and welcomed our daughter shortly after. I’ve always been enthusiastic about cars and technology, and I enjoy talking with people about both every day. In my free time, I like spending time outdoors with my wife and daughter, as well as fishing, kayaking, and playing guitar. ### Rob Huff - Profile: [https://alserra.adviserly.com/rob-huff](https://alserra.adviserly.com/rob-huff) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.8 stars (2893 ratings, 1603 reviews) - Lifetime vehicles serviced: 30516 - Recent vehicles serviced: 182 - Service specialties: ACADIA, SIERRA 1500, TERRAIN - Call: 810-603-1450 I’m happily married, & I have 2 wonderful children. I enjoy spending every moment of free time with my amazing family. During the summer months, my son & I go fishing & hunting. I’m a true people’s person, and I make it a priority to offer customers honest & great service that leaves them satisfied! Recent reviews: - 2026-03-25 | 5.0/5 | Joan O. — Rob was able to get everything done on my Envision wheel that I asked. The price was perfect. Very grateful for the loaner. As always, Rob does his best and gets the job done. - 2026-03-31 | 5.0/5 | Michael H. — Rob has consistently done a outstanding job taking care of all my vehicles and giving me heads up on recommended service. - 2026-03-24 | 5.0/5 | Paul B. — I have had rob as a service advisor in the past . He has always been on top of things. Thanks ### Rob Taylor - Profile: [https://alserra.adviserly.com/rob-taylor](https://alserra.adviserly.com/rob-taylor) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 5.0 stars (245 ratings, 178 reviews) - Lifetime vehicles serviced: 2664 - Recent vehicles serviced: 224 - Call: 810-953-1780 I was born in Flint and have lived in the Flushing area for 10 years. I attended Davison High School and the University of Michigan-Flint. I joined Al Serra in 2010 and worked in our import service departments for 5 years, then returned in 2025 to the CDJR service department. I have been in the automotive service industry for almost 20 years, handling parts, warranty administration, and service. During that time, I have learned about many makes and brands and continue to expand my knowledge base to serve our guests and their needs best. I have been happily married to my amazing wife since 2023 and have a wonderful son. I love animals and have one dog and three cats. My family and my faith are the foundation of my life, and I bring these family-oriented values to my professional life. I strive for excellence, honesty, and integrity. I enjoy music, hiking, kayaking, and weightlifting. I look forward to serving you! Recent reviews: - 2026-04-07 | 5.0/5 | Timothy H. — amazing services that were provided to me by service advisor Rob Taylor. I brought my Pacifica in for an oil change and to have a few issues looked at before I took my family out of town on a long trip. Rob was very up front and strait forward with all the information. Initially he told me that my vehicle might not get serviced until Friday. I told him that I needed to leave Friday morning and he told me he would see what he could do. Well Rob came through and got EVERYTHING taken care of quickly and efficiently! I was very impressed with his professionalism and competence at handling the situation. He provided many updates and always kept me in the loop, letting me know what was happening and what could possibly happen. No surprises, strait forward and to the point. Rob got everything handled and saved my family’s vacation. I really appreciate all the staff over there at the Chrysler service center, however Rob stands out as one of the best! - 2026-04-18 | 5.0/5 | Lori D. — As always I was greeted by Rob seconds after entering the service center. I got a new set of tires as Mopar was running a buy 3 get one free special. Better price than Costco or Bell Tire. As estimated I received my vehicle back in two hours. New set of tires and an alignment all at a great price. Thanks again Rob I will be back! - 2026-04-20 | 5.0/5 | Donna S. — My experience with Rob Taylor was excellent! I was there for a recall notice on my Jeep Compass. I was taken on time and was surprised to only wait one hour for my car to be ready for me. I also received a much-appreciated car wash! ### Russell Williams - Profile: [https://alserra.adviserly.com/russell-williams](https://alserra.adviserly.com/russell-williams) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 4.8 stars (713 ratings, 398 reviews) - Lifetime vehicles serviced: 9028 - Recent vehicles serviced: 126 - Call: 810-603-1865 I joined Al Serra in 2021 and am happy to help anybody with their service needs. I'm an upfront and honest person regarding your vehicle's services. I grew up in Clio, MI, and attended Mott Community College and Michigan State University. I'm a big Spartan and Detroit sports fan. On my down time when the weather is nice, I love to golf. Recent reviews: - 2026-03-23 | 5.0/5 | Barbara V. — Russell handled my vehicle issue quickly and with the utmost professionalism - I couldn't be more impressed. - 2026-04-16 | 5.0/5 | Timothy L. — Russell always does a good job when dealing with me. Well done. - 2026-04-10 | 5.0/5 | Lativa S. — He was so pleasant & completed what I asked. Very nice guy ### Sara Bommarito - Profile: [https://alserra.adviserly.com/sara-bommarito](https://alserra.adviserly.com/sara-bommarito) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (407 ratings, 295 reviews) - Lifetime vehicles serviced: 4804 - Recent vehicles serviced: 226 - Call: 810-694-5600 Although I may be new to the automotive industry, I’ve been providing excellent customer service for over 13 years and continue to love it every day. I am determined to give my customers the most helpful solutions. My free time consists of being with my family, traveling, and spending weekends gardening or hiking. Recent reviews: - 2026-04-16 | 5.0/5 | Oliver N. — Sara is ALWAYS a pleasure to do business with. She's helped with me with COUNTLESS customer cars as well as my own personal vehicles also. It's to the point now, where if Sara isn't there, I'll wait till she gets back. Please keep up the amazing work Sara. You're awesome! - 2026-04-13 | 5.0/5 | Larry T. — My experience with Sarah has always been excellent, I cannot ask for a more professional person to deal with!!! It is always a pleasure!!!! - 2026-04-10 | 5.0/5 | David G. — Sara continues to provide exceptional customer service. Clear communication with customer satisfaction as her primary goal. Top notch. ### Scott Miller - Profile: [https://alserra.adviserly.com/scott-miller](https://alserra.adviserly.com/scott-miller) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (2162 ratings, 1214 reviews) - Lifetime vehicles serviced: 17649 - Recent vehicles serviced: 225 - Call: 810-603-1451 I joined Al Serra in March of 2019. I love to challenge myself each day to be better than the previous day. Being a people’s person is one of the reasons why customers gravitate towards me. I have been told that I have a positive and infectious attitude. I believe everyone deserves fair and honest service, and that is what you get when you work with me! The best aspect of my job is making sure our customers feel comfortable and educated when they leave the plaza. Outside of the dealership, I enjoy spending time with my family and friends. Some of my interests include basketball, weightlifting, and coaching (baseball and basketball). Recent reviews: - 2026-04-23 | 5.0/5 | Joseph D. — Overall, the service was Absolutely Great. I dropped off my vehicle over the weekend and received timely reminders leading up to my appointment, including one the morning of service. I even received a personal call from Scott Miller to review the issues before any work began, which I really appreciated. Once the service was completed, they called to let me know the vehicle was ready for pickup. The entire process was smooth, efficient, and done right the first time. Thank you to the team at Al Serra Auto Plaza Service! - 2026-04-23 | 5.0/5 | Marlene H. — Scott was very helpful! He kept me updated on my 2021 Buick Envision. He was upfront on the cost to repair and thats exactly what I paid when finished. He was so pleasant to work with! - 2026-04-09 | 5.0/5 | Cory S. — Scott is professional and efficient. He is easy to work with and goes out of his way to explain issues and to help. We always recommend Scott to others. ### Steve Pappas - Profile: [https://alserra.adviserly.com/steve-pappas](https://alserra.adviserly.com/steve-pappas) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (685 ratings, 439 reviews) - Lifetime vehicles serviced: 5793 - Recent vehicles serviced: 212 - Call: 810-695-9715 I joined Al Serra in 2017 but have been around the automotive field since I was a teenager. I’ve spent the last ten years in the automotive profession as a technician after getting out of the military. I became a service advisor because I enjoy helping people. I grew up in Lansing, MI., but settled in Millington with my wife and two kids. My family and I enjoy horseback riding, adventuring to new places, and spending time outdoors. Recent reviews: - 2026-04-15 | 5.0/5 | Timi K. — Very friendly, courteous and professional. He went out of his way to for me. While my vehicle was in the care of the service department he made sure to keep me informed on what was happening. - 2026-04-19 | 5.0/5 | David C. — You went above and beyond with handling an expired warranty issue that I wasn't aware of and most customers wouldn't have been. You didn't have to do it but you did and I appreciate it. - 2026-04-18 | 5.0/5 | Julie G. — Wonderful! Went out of his way to help me and provided excellent customer service. ### Whitney Palmer - Profile: [https://alserra.adviserly.com/whitney-palmer](https://alserra.adviserly.com/whitney-palmer) - Department: Service (Service) - Title: Subaru Service Advisor - Rating: 4.8 stars (1485 ratings, 919 reviews) - Lifetime vehicles serviced: 14164 - Recent vehicles serviced: 258 - Call: 810-603-1877 I joined Al Serra in 2020 as a Service Advisor. I have over a decade of experience working in customer service. I come to work to provide my customers with a fun and honest experience, and I look forward to returning customers and seeing familiar faces. In my spare time, I enjoy traveling, going to the beach, being outdoors, and spending time with my loved ones and my kitten. Recent reviews: - 2026-04-19 | 5.0/5 | Vijay M. — Exceptional service from the Whitney and team at Al serra Subaru.She navigated the warranty approval process with Lexus financial very quickly, provided a top-tier loaner vehicle, and kept me updated throughout the process. - 2026-04-11 | 5.0/5 | Joni D. — Great experience service was done quickly and questions answered. - 2026-04-10 | 5.0/5 | William D. — Fantastic! Whitney was pleasant, friendly and professional. ### Abby Sordyl - Profile: [https://alserra.adviserly.com/abby-sordyl](https://alserra.adviserly.com/abby-sordyl) - Department: Plus (Body Shop) - Title: Assistant Body Shop Manager - Lifetime vehicles serviced: 1706 - Recent vehicles serviced: 2 - Service specialties: RAM 1500, TOWN & COUNTRY, VIBE - Call: 810-853-6251 I joined Al Serra in 2016, but my career in the automotive industry began four years prior. Customers continue returning to me for service because of my easygoing attitude and excellent listening skills. I take the time to listen to every customer's concern and provide the best answer and outstanding service. I love getting to know people and seeing how I can help solve the issues they may be having. I grew up in Winston-Salem, NC. I love to spend time with my family and friends, especially my wonderful husband. Running and being outdoors are some of my favorite hobbies. I'm also a true Duke fan. ### Amanda Banyas - Profile: [https://alserra.adviserly.com/amanda-banyas](https://alserra.adviserly.com/amanda-banyas) - Department: Plus (Body Shop) - Title: Body Shop Manager - Call: 810-603-1834 I joined the Al Serra family in 2017, but my grandfather worked at Al Serra as a salesman for many years. Al Serra is truly like family. I have 22 years of customer service experience and aim to deliver high-quality service to every guest. I am a big fan of the University of Michigan. Outside of work, my life revolves around my daughter. She is an athlete who plays three sports, two of which are travel. That is where much of my time is spent away from work, but I would not change it for the world. This personal commitment helps me understand the importance of time and dedication, which I bring to my role at the dealership. ### Andy Herman - Profile: [https://alserra.adviserly.com/andy-herman](https://alserra.adviserly.com/andy-herman) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Joined: 2012-07-09 - Call: 810-603-1430 Grew up in Flint, graduated from Kalamazoo College, & happily married. Joined Al Serra in 2012 & still going! Can proudly say that I’ve been providing customers with honesty, knowledge, & the resources that make the buying experience simple & fun! ### Ben Taylor - Profile: [https://alserra.adviserly.com/ben-taylor](https://alserra.adviserly.com/ben-taylor) - Department: Plus (Management) - Title: Chevrolet Service Manager - Joined: 2008-03-17 - Lifetime vehicles serviced: 925 - Recent vehicles serviced: 3 - Service specialties: EQUINOX, IMPALA, SILVERADO 1500 - Call: 810-603-1801 I provide all my customers with world-class service as soon as they arrive, regardless of their service needs! I live in Holly, and I have been happily married to Kristen for 14 years. We have three boys and one daughter. I love to spend time with my family, coaching, hunting, and fishing! ### Bill Brazeal - Profile: [https://alserra.adviserly.com/bill-brazeal](https://alserra.adviserly.com/bill-brazeal) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-953-1797 I have been with Al Serra since 2020, but my dealership experience started in 1987. I take pride in helping technicians solve customers' problems. Outside of work, I like attending sporting events and am a huge fan of our Detroit teams. I also enjoy spending time with my family, especially my six grandchildren. They are the BEST! ### Brett Stevens - Profile: [https://alserra.adviserly.com/brettstevens](https://alserra.adviserly.com/brettstevens) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Joined: 1998-10-05 - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: SIERRA 2500 - Call: 810-603-1818 I have been with the organization since 1998 and am proud to represent the Al Serra Auto Plaza. When I am not at work, I enjoy the outdoors, golfing, and spending time with family and friends. ### Brian Baldridge - Profile: [https://alserra.adviserly.com/brian-baldridge](https://alserra.adviserly.com/brian-baldridge) - Department: Plus (Management) - Title: Import Parts Manager - Joined: 2010-03-08 - Lifetime vehicles sold: 39 - Lifetime vehicles serviced: 1 - Recent vehicles sold: 2 - Recent vehicles serviced: 1 - Sales specialties: ATLAS, EQUINOX, FUSION, GRAND CHEROKEE, OUTBACK - Call: 810-603-1862 Married to best-friend. Proud father & grandfather. From Grand Blanc. Enjoy camping, canoeing, fishing & hunting. 20 years in auto. Kia, Subaru & VW certified parts manager. Love U of M football & the Red Wings. Provide customers with great service! ### Brian Davis - Profile: [https://alserra.adviserly.com/brian-davis](https://alserra.adviserly.com/brian-davis) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Call: 810-603-1489 I joined Al Serra in Feb 2021. I have 34 years of experience. With my experience I'm looking forward to assisting you. In my spare time I enjoy spending time with my family. ### Cal Sesock - Profile: [https://alserra.adviserly.com/cal-sesock](https://alserra.adviserly.com/cal-sesock) - Department: Plus (Management) - Title: Chevrolet Sales Manager - Lifetime vehicles sold: 939 - Recent vehicles sold: 36 - Sales specialties: COMPASS, EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TRAX - Call: 810-953-1799 Welcome to Al Serra! I am a Sales Manager at Chevrolet, prioritizing providing you with a great experience. I grew up in Goodrich, Mi. I have been happily married since 2019. I love spending time on the lake with my wife and two dogs. Fitness is one of my passions, and I love talking about sports. GO GREEN! ### Chad Phillips - Profile: [https://alserra.adviserly.com/chad-phillips](https://alserra.adviserly.com/chad-phillips) - Department: Plus (Management) - Title: Buick GMC Sales Manager - Joined: 2016-03-01 - Lifetime vehicles sold: 566 - Recent vehicles sold: 9 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE - Call: 810-603-1820 I enjoy discussing sports, current events, and politics, but must admit, I try to get in a round of golf any time I can -must master the short game! I grew up in Flushing and went to Flushing High and have been married to my very beautiful wife Emily since 2011. Golf tips freely exchanged. ### Charlie Carroll - Profile: [https://alserra.adviserly.com/charlie-carroll](https://alserra.adviserly.com/charlie-carroll) - Department: Plus (Management) - Title: Subaru Sales Manager - Lifetime vehicles sold: 193 - Recent vehicles sold: 9 - Sales specialties: ENCLAVE, ENCORE GX, ENVISION, ENVISTA, SIERRA 1500 - Call: 810-603-1829 With a passion for the great outdoors and a commitment to fitness, I've brought the same energy and enthusiasm to my career as a car salesman since 2008. My extensive experience in the industry is complemented by a love for helping clients find the perfect vehicle to suit their needs. Whether hitting the trails or the gym, I apply the same dedication and drive to ensure a seamless and satisfying car-buying experience. Let's connect and make your automotive dreams a reality! ### Chris Barnes - Profile: [https://alserra.adviserly.com/chris-barnes](https://alserra.adviserly.com/chris-barnes) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Call: 810-953-1794 I have 29 years of experience working in the automotive industry. I am married and have two daughters. My hobbies include camping, sport shooting, R/C cars, and riding mountain bikes through trails in the woods. I am eager to assist you in resolving any parts issues you may have with your vehicle. ### Chris Coombs - Profile: [https://alserra.adviserly.com/chris-coombs](https://alserra.adviserly.com/chris-coombs) - Department: Plus (Parts & Accessories) - Title: Subaru Parts Advisor - Joined: 2013-10-07 - Lifetime vehicles serviced: 1 - Recent vehicles serviced: 1 - Service specialties: LEGACY A Waterford Mott grad with parts knowledge that my customers appreciate. Stepped into the auto industry in 1990 & never looked back! Since joining Al Serra, I’ve become a part of a dealership that treats everyone like family, including customers. ### Cooper Wilburn - Profile: [https://alserra.adviserly.com/cooper-wilburn](https://alserra.adviserly.com/cooper-wilburn) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Lifetime vehicles sold: 271 - Sales specialties: CROSSTREK, FORESTER, OUTBACK - Call: 810-953-1777 Welcome to Al Serra! I moved to Michigan in 2017, graduated from the University of Oklahoma, have been married to my beautiful wife since 2020, and have two amazing kids. Before my role as Sales Manager, I worked as a Vehicle Detailer, Sales Adviser, and Business Manager here at Al Serra. I try to be a positive influence on others and am always available to help out. I enjoy spending time with my family, playing golf, and watching football in my spare time. The best part of my job is interacting with our customers and knowing I have positively impacted their lives. ### Corey Vandendries - Profile: [https://alserra.adviserly.com/coreyvandendries](https://alserra.adviserly.com/coreyvandendries) - Department: Plus (Management) - Title: Buick GMC Sales Manager - Joined: 2014-03-10 - Lifetime vehicles sold: 1824 - Recent vehicles sold: 16 - Sales specialties: ATLAS, JETTA, PASSAT, SPORTAGE, TIGUAN - Call: 810-603-1859 I was born in Flint and have lived in the Fenton area since 2019. I attended Grand Blanc High School and the University of Michigan-Flint. I joined Al Serra in early 2014, and over the next eleven years, I gained extensive knowledge of all our brands before transitioning to the management team in 2025. I have been happily married to my beautiful wife since 2018 and am the proud father of two amazing kids! My family is at the heart of everything I do, and this commitment is also reflected in my professional endeavors. I have always been passionate about cars and sports—Go Blue! I support everything about Detroit sports. Outside work, I enjoy spending time with my family, golfing, traveling, playing sports, collecting memorabilia, watching movies, and playing cards. ### Daniel Garr - Profile: [https://alserra.adviserly.com/daniel-garr](https://alserra.adviserly.com/daniel-garr) - Department: Plus (Management) - Title: Buick GMC Cadillac Service Manager - Joined: 2016-03-01 - Lifetime vehicles serviced: 17756 - Recent vehicles serviced: 8 - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-603-1437 Have been working with and around cars from age 15 and turned my passion into a great career. I always provide my customers with fast, honest service and am a proud winner of the Al Serra Silver Elite award (2015). I play soccer & baseball and love my strong Irish Heritage (even traveled to Ireland) ### Dave Garr - Profile: [https://alserra.adviserly.com/dave-garr](https://alserra.adviserly.com/dave-garr) - Department: Plus (Management) - Title: Executive Manager - Lifetime vehicles sold: 15 - Recent vehicles sold: 1 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY, PILOT - Call: 810-603-1807 I am married with four children and five grandchildren. I was born and raised in Philadelphia and currently live in Goodrich. I graduated from Lasalle University in Philadelphia, PA. I love talking about Philly sports, and my customer service has earned me countless referrals and repeat customers. In my free time, I like to travel and play all sports. ### Dave Sparks - Profile: [https://alserra.adviserly.com/dave-sparks](https://alserra.adviserly.com/dave-sparks) - Department: Plus (Parts & Accessories) - Title: Kia Parts Advisor - Joined: 2009-08-11 - Call: 810-603-1828 From Clarkston. Oakland Comm. College grad. 15 yrs in the industry & Kia Certified. I treat my customers with respect & take the time to get the job done right! Married to love of my life; father of 4 children. Spartans super-fan! Play golf & tennis. ### David Garr - Profile: [https://alserra.adviserly.com/david-garr](https://alserra.adviserly.com/david-garr) - Department: Plus (Management) - Title: Chevrolet Sales Manager - Joined: 2016-03-01 - Lifetime vehicles sold: 880 - Recent vehicles sold: 3 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-695-9706 As a father to my three girls, Marlee, Berkley, and Lennon, and a husband to my beautiful wife, Bri, I find the greatest joy in my family. Born in Philadelphia and raised in Goodrich, MI, I graduated from Goodrich HS in 2009 and Albion College in 2013. I am a huge Eagles fan. I have been with Al Serra for over 10 years, where I am passionate about my work and love the opportunity to help people. ### David Jackson - Profile: [https://alserra.adviserly.com/david-jackson](https://alserra.adviserly.com/david-jackson) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1863 - Recent vehicles serviced: 4 - Call: 810-853-6210 As a Body Shop Advisor with three years of experience, I am dedicated to providing exceptional customer service and ensuring the satisfaction of every individual who walks through our doors. My unwavering commitment to open and honest communication has earned me a strong reputation at our dealership, where I am known for my willingness to go the extra mile for both colleagues and clients. Growing up in Clio, Michigan, and graduating from Kearsley High School in 2015, I developed a strong work ethic and a passion for helping others. I believe that a positive attitude and attentiveness to customers' needs are essential for building lasting relationships. By setting realistic expectations and being fully transparent, I strive to create a seamless and stress-free experience for each individual. Outside of work, I am an avid outdoorsman with a love for bass and pan fishing. Recently, I have taken up golf as a second hobby, adding to my enjoyment of exploring the great outdoors. My passion for my career stems from the constant learning opportunities it presents. In the dynamic field of body shop operations, I am continually exposed to new challenges that keep my enthusiasm and motivation high. With my dedication to growth and my commitment to excellence, I am confident that I can make significant contributions to our team and the industry as a whole in the years to come. ### David Lynch - Profile: [https://alserra.adviserly.com/david-lynch](https://alserra.adviserly.com/david-lynch) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Joined: 2011-10-03 I am from Davison. I have been in Auto for four years. I started out as a porter and worked my way up. I love hockey; I am a Red Wings fan. In my spare time, I love watching TV and movies. I work hard, try to be as helpful as I can, and get things done! I always work to exceed customer's expectations. ### David Sears - Profile: [https://alserra.adviserly.com/david-sears](https://alserra.adviserly.com/david-sears) - Department: Plus (Management) - Title: CDJR Service Manager - Lifetime vehicles serviced: 15329 - Recent vehicles serviced: 2 - Service specialties: GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-603-1408 Doing things right the first time around is what I strive for, regardless of what it takes. I’m new to the Al Serra dealership, but I have worked in the auto industry for 3 years. It feels great to work for an organization that has a reputation for being fair and dedicated its customers. I try to make the service experience as enjoyable as possible for my customers, and I never waste their time. Outside of work, I love to spend time with my lovely lady, Chelsea. Our family includes our fur babies – 2 dogs and 3 cats. Hunting and hiking are my favorite hobbies; I also do a lot of fishing, both personally and in tournaments. ### Doug Nolan - Profile: [https://alserra.adviserly.com/doug-nolan](https://alserra.adviserly.com/doug-nolan) - Department: Plus (Management) - Title: Cadillac Sales Manager - Joined: 2005-09-19 - Lifetime vehicles sold: 1656 - Recent vehicles sold: 1 - Sales specialties: ACADIA, ENCLAVE, ENCORE, SIERRA 1500, TERRAIN - Call: 810-603-1805 I married my best friend, and we now have four sons, two dogs, a daughter-in-law, and a beautiful grandson. I have spent most of my life in Genesee County, but have worked in sales around the country for nearly 30 years. I have been a part of the Al Serra sales team since 2005, and know how to set you up with the right vehicle, at the right price and under the terms which are right for you. I am looking forward to earning your business and making a new friend. ### Drew Massey - Profile: [https://alserra.adviserly.com/drew-massey](https://alserra.adviserly.com/drew-massey) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 403 - Recent vehicles serviced: 79 - Call: 810-603-3512 I was born in Saginaw and attended Arthur Hill High School. I then attended Lincoln College of Technology in Indianapolis and acquired my Associate's in Collision Repair and Management. I worked as a Collision Repair Technician and Refinisher in Grand Rapids, MI, from 2012 to 2016. At that point, I enlisted in the United States Marine Corps for a five-year term as a Meteorological and Oceanographic Analyst Forecaster. Upon returning to the civilian sector, I worked for the Graff Davison location, which is when my family and I fell in love with the Davison area. I then joined the Serra Automotive team in Lake Orion shortly thereafter. In April of 2025, I transferred here to Al Serra. I spend the majority of my free time with my fantastic family. I also have various hobbies, including hunting, fishing, woodworking, beekeeping, and more. ### Ed Holmes - Profile: [https://alserra.adviserly.com/ed-holmes](https://alserra.adviserly.com/ed-holmes) - Department: Plus (Management) - Title: GM Parts Manager - Joined: 2003-02-03 - Call: 810-603-1460 I have been with Al Serra since 2003 and in the parts business since 1989. I enjoy spending time with my family, enjoying the outdoors, mountain biking, and off-roading. We have a strong team of parts personnel eager to assist you at Chevrolet, Buick, GMC, Cadillac, and our body shop. ### Ethan Simmons - Profile: [https://alserra.adviserly.com/ethan-simmons](https://alserra.adviserly.com/ethan-simmons) - Department: Plus (Management) - Title: Cadillac Buick GMC Service Manager - Lifetime vehicles serviced: 23611 - Recent vehicles serviced: 28 - Call: 810-603-1840 Hi! I’m Ethan Simmons and you can count on me to always lend a helping hand when you are in need. I joined the auto industry 6 years ago, and have enjoyed meeting new people from all walks of life. Customers like working with me because of my easy-going approach and my outgoing personality. It feels great to educate my clients, answering any questions they have. My hobbies and interests include traveling, basketball, and baseball. Love family time with my wonderful wife and our amazing daughter; my family is my world! Helping others is one of my true passions in life. ### Gidget Phillips - Profile: [https://alserra.adviserly.com/gidget-phillips](https://alserra.adviserly.com/gidget-phillips) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-603-1851 Hello, I joined Al Serra Auto Plaza in March 2019. I provide professional care to my customers and their vehicle needs. My automotive experience started at an early age. I enjoy assisting our customers and being with friends and family! I want to thank you for choosing Al Serra Auto Plaza! ### Greg Sunman - Profile: [https://alserra.adviserly.com/greg-sunman](https://alserra.adviserly.com/greg-sunman) - Department: Plus (Management) - Title: Import Service Manager - Joined: 2012-10-01 - Lifetime vehicles serviced: 31375 - Recent vehicles serviced: 4 - Service specialties: GRAND CHEROKEE, RAM 1500, TOWN & COUNTRY - Call: 810-603-1434 Always honest with customers & upfront about service needs. 24 years in the automotive industry. Grew up in Ortonville, attended Oakland Community College. Detroit Tigers & Michigan Wolverines fan! I love travel, baseball, music, & sports. ### Ian Baker - Profile: [https://alserra.adviserly.com/ian-baker](https://alserra.adviserly.com/ian-baker) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Lifetime vehicles serviced: 1976 - Call: 810-603-1461 I joined the Al Serra team in 2018. I started my career in the automotive industry over 20 years ago. I like to help my customers by listening to their concerns and correcting the problem or issue with ease for them. I was born and raised here in the Genesee county area. Most of my passions are typically based outdoors, such as camping, golf, and just soaking up the sun with my family. I have an amazing wife and two beautiful children. ### Ian Thomason - Profile: [https://alserra.adviserly.com/ian-thomason](https://alserra.adviserly.com/ian-thomason) - Department: Plus (Management) - Title: Buick GMC Sales Manager - Joined: 2014-05-05 - Lifetime vehicles sold: 721 - Recent vehicles sold: 1 - Sales specialties: ACADIA, ENCLAVE, ENCORE, SIERRA 1500, TERRAIN - Call: 810-603-1879 I love helping people find the vehicle that fits their needs & going the extra mile for them. I’m low-pressure & work fast. Raised in Byron, Mott College alum. 5 yrs in the auto industry. My hobbies include boating, fishing, football, & hunting! ### Jacobie Washington - Profile: [https://alserra.adviserly.com/jacobie-washington](https://alserra.adviserly.com/jacobie-washington) - Department: Plus (Parts & Accessories) - Title: Subaru Parts Advisor - Call: 810-603-3517 I recently joined Al Serra, but I've been in the industry for 5 years now. I enjoy spending time with family and friends. I'm excited to see what is to come working for such a great company ### Jason Shook - Profile: [https://alserra.adviserly.com/jason-shook1](https://alserra.adviserly.com/jason-shook1) - Department: Plus (Management) - Title: CDJR Sales Manager - Call: 810-603-1432 Born and raised in Durand, I have over two decades of experience in the auto and power sports industry. I'm married with two kids who love to fish and boat with me. I aim to make your car-buying journey smooth and enjoyable. ### Jennifer Voight - Profile: [https://alserra.adviserly.com/jennifer-voight](https://alserra.adviserly.com/jennifer-voight) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1782 - Recent vehicles serviced: 10 - Call: 810-853-6252 Hi! My name is Jenn. I joined Al Serra in 2023 but have been in the automotive industry since I was 15. My favorite part of my job is the customers. I always take the time to listen to every customer's concerns and help to find the best resolution. I love getting to know new people and learning how to help. Outside of work, I live in Davison with 3 Daughters who keep me busy and on my toes. I enjoy spending as much time with my family as possible. Huge UofM fan!! Go Wolverines ### Jim Rosser - Profile: [https://alserra.adviserly.com/jim-rosser](https://alserra.adviserly.com/jim-rosser) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Call: 810-953-1767 I joined Al Serra in 2020, but my career in the auto industry began 22 years before that. I take the time to listen to my customers, providing them outstanding service. I grew up and still reside in Durand, Mi. I like to go fishing, camping, and snowmobiling. I also enjoy yard work. ### Joe Prokes - Profile: [https://alserra.adviserly.com/joe-prokes](https://alserra.adviserly.com/joe-prokes) - Department: Plus (Management) - Title: Honda Service Manager - Lifetime vehicles serviced: 552 - Recent vehicles serviced: 2 - Service specialties: SIERRA 1500, SL, TERRAIN - Call: 810-953-1579 I joined the Al Serra Team in 2017 and have been a service manager since 1995, working with Saturn, CDJR, Buick GMC, Cadillac, and Honda rooftops. In my leisure time, I enjoy traveling with my wife and spending time with my family. The best part of my job is the association with so many great people, all committed to providing a world-class customer experience. The Honda of Grand Blanc Service Team is a fantastic group of people. See us for all of your service needs. ### Joel Gilmore - Profile: [https://alserra.adviserly.com/joel-gilmore](https://alserra.adviserly.com/joel-gilmore) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Joined: 1995-06-26 - Call: 810-603-1463 I have been with the Al Serra organization since 1995. I am located in the Chevrolet parts department. When I am not working I like to watch and attend sporting events. I also like to travel with my family. ### John Kenyon - Profile: [https://alserra.adviserly.com/john-kenyon](https://alserra.adviserly.com/john-kenyon) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1603 - Recent vehicles serviced: 103 - Call: 810-603-1478 I am new to the Al Serra Auto Plaza family and the automotive industry. However, I have eight years of customer service experience and a passion for the automotive field that goes far back. At age five, I first heard my Grandpa fire up his 1988 Monte Carlo that he drag-raced, and I was hooked right from that moment. In my personal life, I enjoy spending time with friends and family, going to concerts, and watching U of M football on Saturdays and the Detroit Lions on Sundays. I also enjoy NASCAR races. My girlfriend Natalie and I often plan trips to Traverse City. We enjoy the scenery and have recently found a new love of Jet skiing on the Grand Traverse Bay. I am passionate about delivering excellent customer service, so in combination with my passion for the automotive field, I look forward to providing top-tier customer care. ### John Peera - Profile: [https://alserra.adviserly.com/john-peera](https://alserra.adviserly.com/john-peera) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Lifetime vehicles sold: 1726 - Recent vehicles sold: 13 - Languages: Arabic - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-695-9705 Making the buying process fun, gimmick-free, and a success is my goal. My cooking skills are just as great as my customer service skills. I love my family, and the Red Wings! Fluent in 3 languages; English, Assyrian, and Arabic. Proudly give back to St. Jude and other organizations that help kids. ### John Stuart - Profile: [https://alserra.adviserly.com/john-stuart](https://alserra.adviserly.com/john-stuart) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Joined: 2012-09-30 - Call: 810-953-1792 Started my career in 1972, Life-long Chrysler parts specialist and automotive hobbyist -restoring my ‘49 Dodge Coronet. If you need a part, I’m your guy, swing by anytime and just say hi. ### Josh Foster - Profile: [https://alserra.adviserly.com/josh-foster](https://alserra.adviserly.com/josh-foster) - Department: Plus (Management) - Title: Chevrolet Service Manager - Lifetime vehicles serviced: 8121 - Recent vehicles serviced: 8 - Call: 810-603-1467 I grew up in Flushing. I have always been around the auto industry, and I have always liked the environment. Before starting at Al Serra, I was in the skills trade for about eight years. I loved the skills trades but wanted to try something new for my family and me. I have been here for a while now, and I love it so far. Some of the activities I do outside of work are welding projects, sports, outdoor adventure, and being a dad. ### Kevin Fowler - Profile: [https://alserra.adviserly.com/kevin-fowler](https://alserra.adviserly.com/kevin-fowler) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Joined: 1996-10-04 - Call: 810-603-1465 With Al Serra for almost 20 years now and have watched this company grow by leaps and bounds. It’s been a fantastic career and I can honestly say our customers love us for a very good reason. Come and find out for yourself what it is. ### Kevin Gillman - Profile: [https://alserra.adviserly.com/kevin-gillman](https://alserra.adviserly.com/kevin-gillman) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Joined: 2013-04-20 - Call: 810-603-1872 I work the Retail and Tech Parts counter at the Buick GMC store. I've been a part of the Al Serra team since April 2013, and I bring over 20 years of GM Dealership Parts experience with me. ### LeeAnne Simpson - Profile: [https://alserra.adviserly.com/leeanne-simpson](https://alserra.adviserly.com/leeanne-simpson) - Department: Plus (Parts & Accessories) - Title: Volkswagen Parts Advisor - Call: 810-603-3506 I love working at Al Serra and feel like part of the family. I aim to build honest and loyal relationships with all my customers. When they call, they can trust the job will get done right the first time. Outside work, I enjoy camping and traveling with my wife and three kids. True Lions and U of M fan. Go Blue! ### Matt Guyski - Profile: [https://alserra.adviserly.com/matt-guyski](https://alserra.adviserly.com/matt-guyski) - Department: Plus (Management) - Title: CDJR Parts Manager - Call: 810-953-1791 After working for eight years in Parts at Ford, I decided to join Al Serra. I enjoy new challenges and problem-solving. I enjoy hunting, fishing, motorcycles, classic cars, and working on my house. I'm engaged to the woman of my dreams, and we have a dog named Maverick. ### Matt Plew - Profile: [https://alserra.adviserly.com/matt-plew](https://alserra.adviserly.com/matt-plew) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1356 - Recent vehicles serviced: 20 - Call: 810-853-6209 A native of Fenton, Mi, I'm married to my wife, Kristin, and we have three children, James, Elizabeth, and Sarah. I have seventeen years of experience in auto repair, four in dealership service departments and thirteen in collision centers. In addition to my professional accomplishments, I was an active member of the Auto Body Advisory Board at Baker College and a current member of the Fenton Little League Board of Directors. I enjoy coaching my children's sports teams and socializing with neighbors and friends when not busy with work or board duties. ### Matt Serra - Profile: [https://alserra.adviserly.com/matt-serra](https://alserra.adviserly.com/matt-serra) - Department: Plus (Management) - Title: President - Joined: 2011-08-15 Grand Blanc native. Husband and father of four.  Alumni of Miami University and the Kellogg School of Management. Very proud of our Team's focus on continuous improvement.  I enjoy reading books, playing golf, and watching MSU Spartans! ### Matt Smith - Profile: [https://alserra.adviserly.com/matt-smith](https://alserra.adviserly.com/matt-smith) - Department: Plus (Management) - Title: CDJR Sales Manager - Lifetime vehicles sold: 1100 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-695-9704 I started at Al Serra as a photographer before transferring to a sales apprentice role. I quickly learned about the business and took ownership of the sales process, thanks to my hard work and determination. I am now a Sales Manager, providing our customers with a transparent and straightforward experience, ensuring they get the best vehicle for their money. In my free time, I enjoy building computers, photo-editing, working on cars, and off-roading. I am very passionate about my work at the Al Serra dealership, as this organization treats me well. I have the best employer. ### Michelle VanKuren - Profile: [https://alserra.adviserly.com/michelle-vankuren](https://alserra.adviserly.com/michelle-vankuren) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 586 - Recent vehicles serviced: 57 - Call: 810-603-1860 I have been in Retail Management for 25 years, and Customer Service has always been the backbone of my career. I love spending time with friends and family, playing cards, or hanging around a bonfire. I also enjoy playing disc golf in the summer and hunting in the woods in November. I am a big U of M fan (Go Blue) and, of course, the Detroit Lions!! ### Mike Brewer - Profile: [https://alserra.adviserly.com/mike-brewer](https://alserra.adviserly.com/mike-brewer) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Joined: 2013-12-16 - Call: 810-853-6202 I am Mike Brewer. I was born and raised in the Flint area, and have lived in Genesee county my whole life. I have a son who is 18 years old; he just graduated from high school and will be attending college in the fall. I have been in the collision business for over 30 years, and earned state and ICar certifications. I make it a priority to be here for my customers, providing you with world class service every step of the way. ### Mike Henderson - Profile: [https://alserra.adviserly.com/mike-henderson](https://alserra.adviserly.com/mike-henderson) - Department: Plus (Management) - Title: Chevrolet Sales Manager - Joined: 2015-08-17 - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: OPTIMA - Call: 810-603-1838 From Grand Blanc, MI. 26 yrs in Auto. Winner of numerous awards for sales & customer satisfaction. Married with 2 children. Enjoy golfing & family time. I have great relationship with my co-workers, & I put the interests of each customer first! ### Mike Majerowicz - Profile: [https://alserra.adviserly.com/mikemajerowicz](https://alserra.adviserly.com/mikemajerowicz) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Joined: 2013-11-11 - Call: 810-603-1459 I have had the opportunity to work with many of the brands, in many of the buildings here at the Plaza so if you have any questions or anything I can do for you, feel free to ask! Outside of work you will find me snowboarding or at the gym. ### Nate Krueger - Profile: [https://alserra.adviserly.com/nathan-krueger](https://alserra.adviserly.com/nathan-krueger) - Department: Plus (Management) - Title: Chevrolet Sales Manager - Call: 810-603-1439 I am from Wichita, KS. I have over 23 years of experience in the Auto Industry. I am married with two daughters. I enjoy fishing and hunting. I am passionate about what I do and have enjoyed helping people with car-buying needs. I get great satisfaction in serving clients with the best customer service experience possible. ### Nick Golson - Profile: [https://alserra.adviserly.com/nick-golson](https://alserra.adviserly.com/nick-golson) - Department: Plus (Management) - Title: CDJR Sales Manager - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: GRAND CHEROKEE - Call: 810-603-1422 I grew up in Lapeer before attending Oakland University. I started in the auto industry in 2003 while attending school and have been managing the Chrysler Brand since 2009. My relationship-based approach to this business has led me to countless repeat and referral customers and lifelong friendships. I enjoy making the sales process fun, and anyone's service needs simple. I take great pride in exceeding customers' expectations. I live in Fenton. I love sports, golf, lake life, traveling, spending time with friends and family, and hanging out with my favorite four-legged pup, Nala. ### Owen Bailey - Profile: [https://alserra.adviserly.com/owen-bailey](https://alserra.adviserly.com/owen-bailey) - Department: Plus (Management) - Title: Imports Service Manager - Lifetime vehicles serviced: 16480 - Recent vehicles serviced: 9 - Service specialties: FORESTER, OUTBACK, OUTBACK WAGON - Call: 810-603-1470 Native of Millington, Michigan. I’m a big fan of the Michigan Wolverines. Go Blue! I love to hunt, fish & spend time on the lake. I’ve been in the auto industry since 2002. I build a relationship with each client, ensuring they receive world-class service. Customer satisfaction is my top priority. ### Parker Endicott - Profile: [https://alserra.adviserly.com/parker-endicott](https://alserra.adviserly.com/parker-endicott) - Department: Plus (Parts & Accessories) - Title: Honda Parts Advisor - Call: 810-953-1578 I have worked for Honda of Grand Blanc since 2018 and have enjoyed getting to know my fellow employees and the customers that come in. In my free time, I am heavy into sports, especially football. I grew up in Flushing, Mi, and am the assistant coach for the Flushing High School football team, where I teach our youth. ### Pete McVannel - Profile: [https://alserra.adviserly.com/pete-mcvannel](https://alserra.adviserly.com/pete-mcvannel) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Call: 810-603-1431 I've been with Al Serra since April 2019 but started my GM parts career in 2004. When I'm not at work, you can probably find me outside looking for birds, camping with my wife and two kids, working on my old cars, or restoring vintage tools at my shop in Burton, MI. ### Phillip Herfurth - Profile: [https://alserra.adviserly.com/phillip-herfurth](https://alserra.adviserly.com/phillip-herfurth) - Department: Plus (Management) - Title: Honda Parts Manager - Joined: 2010-12-20 - Call: 810-953-1565 I have been married to my amazing wife Donna for almost 20 years and have 2 boys. I earned a Business Management Degree from Baker College in 2012. I have been in the automotive industry for nearly 20 years and have spent the last 9 of those in the Al Serra Buick Parts department. I am excited to be with Honda of Grand Blanc and look forward to many more years serving our customer's parts needs. ### Rob Gatchell - Profile: [https://alserra.adviserly.com/rob-gatchell](https://alserra.adviserly.com/rob-gatchell) - Department: Plus (Management) - Title: Honda Sales Manager - Joined: 2015-08-17 - Lifetime vehicles sold: 2 - Recent vehicles sold: 1 - Sales specialties: CR-V, CR-V HYBRID - Call: 810-953-1511 Grew up in White Lake -married, 2 grown children. Big time Lions fan! Love to play golf, hunt and go camping whenever I get the chance. I’m honest, hardworking and passionate about cars. 1000s of happy clients since 1993, many still with me today! ### Ryan Burge - Profile: [https://alserra.adviserly.com/ryan-burge](https://alserra.adviserly.com/ryan-burge) - Department: Plus (Management) - Title: Cadillac Sales Manager - Joined: 2006-11-16 - Lifetime vehicles sold: 940 - Lifetime vehicles serviced: 8989 - Recent vehicles sold: 1 - Recent vehicles serviced: 2 - Sales specialties: ATS SEDAN, CTS SEDAN, ESCALADE, SRX, XT5 - Call: 810-603-1444 I grew up in Flint. I am married with two children. I love to golf, watch football, and college basketball. I have worked in the automotive field for 17 years. I began as a service advisor and later transitioned into sales. My personal goal is to delight every client, every time! ### Shawn Ford - Profile: [https://alserra.adviserly.com/shawn-ford](https://alserra.adviserly.com/shawn-ford) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Joined: 2008-02-25 - Call: 810-603-1462 I've been with the Al Serra Family since Feb 2008. I enjoy spending time with my family and friends and appreciate being part of the Serra Family. It’s been life changing! ### Shelley VanOoteghem - Profile: [https://alserra.adviserly.com/shelley-vanooteghem](https://alserra.adviserly.com/shelley-vanooteghem) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Call: 810-853-6204 I've been in the collision industry for 34 years, bringing my knowledge to Al Serra Auto Plaza in 2022. I enjoy my work and love helping my customers with their collision needs. My father is retired from the Navy, and I grew up traveling the country. Proud mother of one son and three daughters. I enjoy the outdoors and stay busy with my family. ### Sonia Frye - Profile: [https://alserra.adviserly.com/sonia-frye](https://alserra.adviserly.com/sonia-frye) - Department: Plus (Management) - Title: Honda Sales Manager - Lifetime vehicles sold: 1114 - Recent vehicles sold: 20 - Sales specialties: ACADIA, ENVISION, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-953-1628 I have been with the Al Serra Auto Plaza since 1994 and truly enjoy the automotive industry. I recently transitioned into management at Honda of Grand Blanc and am proud to be part of the team. I have been married for over 30 years, and my husband and I have one son and a grandson. Both my husband and I grew up in the surrounding area, and now, with our son and grandson, we live in Swartz Creek. Outside of work, I love spending time with family and friends, traveling, and biking. ### Steve Phillips - Profile: [https://alserra.adviserly.com/steve-phillips](https://alserra.adviserly.com/steve-phillips) - Department: Plus (Management) - Title: Subaru Sales Manager - Lifetime vehicles sold: 180 - Sales specialties: ACCORD SDN, ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY - Call: 810-695-9708 Born in Michigan and a huge fan of Big Blue and the Detroit Tigers! Proud father to the most amazing kids. Golf is a hobby that I always find the time to play. Been a part of the auto industry since 2008. Passionate about finding customers a vehicle they’ll love and can enjoy for years to come. ### Steve Tilley - Profile: [https://alserra.adviserly.com/steve-tilley](https://alserra.adviserly.com/steve-tilley) - Department: Plus (Parts & Accessories) - Title: Honda Parts Advisor - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: A5 - Call: 810-953-1521 I joined the Al Serra team in July of 2020. I have been in the automotive parts/service industry since the early 2000s. My goal is to get parts where they need to be on time so that you can get on your way in a safe, reliable vehicle. Currently, I reside in Flint, and in my spare time, I enjoy camping, coin collecting, and trading in the stock market. ### Susan Garontakos - Profile: [https://alserra.adviserly.com/susan-garontakos](https://alserra.adviserly.com/susan-garontakos) - Department: Plus (Management) - Title: Manager - Call: 810-603-1403 Born in Tokyo, Japan, and grew up in White Lake, MI. Love spending special times with my husband, 4 children, and 6 grandchildren. Community Relations member at Al Serra. Over 30 years with GM. Help ensure a fun & learning environment that leads to world-class customer service. ### T.J. Jagielski - Profile: [https://alserra.adviserly.com/tj-jagielski](https://alserra.adviserly.com/tj-jagielski) - Department: Plus (Management) - Title: Kia Sales Manager - Joined: 2006-11-06 - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: RAM 1500 - Call: 810-603-1426 Grew up in Fenton. Desert Storm vet. 21 yrs in auto. Winner of numerous sales awards. I have a reputation for being loyal, honest & extremely committed to my work. Love to go skiing & boating with the family: my wonderful wife Casey & our 3 sons. ### Terry Heard - Profile: [https://alserra.adviserly.com/terry-heard](https://alserra.adviserly.com/terry-heard) - Department: Plus (Management) - Title: CDJR Service Manager - Joined: 2011-07-18 - Lifetime vehicles serviced: 38 - Recent vehicles serviced: 2 - Call: 810-695-9707 I am located in the CDJR service department, and I have over 20 years of experience, 15 of which have been with the Al Serra organization. I look forward to assisting you. ### Tim Spence - Profile: [https://alserra.adviserly.com/timspence](https://alserra.adviserly.com/timspence) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Joined: 2010-02-15 - Call: 810-953-1796 Worked in Chrysler Parts for more than 28 years. Diamond Level recipient for several years, & Master Certified for most of my career. Enjoy bowling & spending time with wife & children. Provide customers with the knowledge to make the best decisions. ### Travis Jones - Profile: [https://alserra.adviserly.com/travisjones](https://alserra.adviserly.com/travisjones) - Department: Plus (Management) - Title: Honda Sales Manager - Joined: 2009-12-07 - Lifetime vehicles sold: 417 - Recent vehicles sold: 1 - Sales specialties: CRUZE, EQUINOX, SILVERADO 1500 - Call: 810-953-1627 Grew up in Durand, MI. Graduate of Saginaw Valley State Univ. 6 years in Auto. Married with 2 children who love traveling to Disney; best trip ever! I’m an outgoing person who works to keep the buying process exciting. ### Wesley Metzger - Profile: [https://alserra.adviserly.com/wesley-metzger](https://alserra.adviserly.com/wesley-metzger) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-603-1873 I joined the Al Serra team in October of 2020. I enjoy riding the trails on my dirt bike and hanging out with buddies up north. I look forward to assisting you!