# Al Serra Auto Plaza - Detailed Adviser Profiles > Organization: Al Serra Auto Plaza > Team Site: https://alserra.adviserly.com > Dealership Homepage: https://www.alserra.com/ Companion to [llms.txt](https://alserra.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Adam Garceau - Profile: [https://alserra.adviserly.com/adam-garceau/reviews](https://alserra.adviserly.com/adam-garceau/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2015-10-12 - Rating: 5.0 stars (760 ratings, 541 reviews) - Lifetime vehicles sold: 1862 - Lifetime vehicles serviced: 1 - Recent vehicles sold: 15 - Sales specialties: CHEROKEE, COMPASS, CROSSTREK, GRAND CHEROKEE, RAM 1500 - Service specialties: 9-3 - Call: 810-603-1823 Married for 6 yrs, we have 2 children & a 3rd on the way! I pride myself on my product knowledge, attention to detail, & going above customer’s expectations. I like cycling, golfing & swimming, love fast cars & off-roading in Jeeps. Recent reviews: - 2026-06-07 | 5.0/5 | Dale B. — Bought a 2026 jeep Wrangler from Adam Garceau for my wife who's wanted a wrangler of her own since she learned to drive back in 1985. We were finally able to get the one she absolutely loves. Adam is wonderful at Subaru as well as any vehicle you may be interested in. He always works it out. My wife is living her second childhood and after selling, leasing etc at least 15 vehicles with Adam we don't see ever going any where else except Al Serra. Now our daughter wants one and is saving her pennies for a down payment and hopefully she will be able to make her dream come true soon. Thank Adam for making the beautiful women in my life HAPPY. Happy wife,happy life, thanks again Adam you are the best. - 2026-06-06 | 5.0/5 | Jayson R. — Adam is always very helpful with helping us to find the right vehicle for our family. This is the sixth vehicle I have leased from Adam and he always goes above and beyond to help. Great experience with Adam and Al Serra! - 2026-07-17 | 5.0/5 | Traci W. — I have purchased 3 vehicles from Adam and he is the best. He definitely worked hard on my recent purchase to get me the numbers I needed and I absolutely love my new Kia. Thank you again Adam!!! ### Adam Sharp - Profile: [https://alserra.adviserly.com/adam-sharp/reviews](https://alserra.adviserly.com/adam-sharp/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (186 ratings, 130 reviews) - Lifetime vehicles sold: 1088 - Recent vehicles sold: 18 - Sales specialties: EQUINOX, MALIBU, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-603-1412 Flint native and Central High School graduate. I love camping, fishing, and outside activities. I enjoy traveling and helping people be the best they can be. I have been in sales for over 10 years. I am always excited to see the joy in people's faces when they get a new vehicle.  No matter which brand of vehicle you would like to shop for or whether it is new or pre-owned, I would love to make your experience fun and memorable! Recent reviews: - 2026-07-03 | 5.0/5 | Stephen M. — Excellent. Adam provided me with the very best options and walked me through all vehicles within the set price range I provided him. Great job and thank you. - 2026-06-03 | 5.0/5 | Michael V. — He helped me with 3 vehicles and did a great job . Very friendly and professional. Your management team were very kind and helpful. Couldn't be happier. - 2026-07-04 | 5.0/5 | Howard J. — Was a pleasant experience. Answered all my questions. Was very professional. Enjoyed talking with with Adam as I was talking with a long term friend ### Alex Willett - Profile: [https://alserra.adviserly.com/alex-willett/reviews](https://alserra.adviserly.com/alex-willett/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (11 ratings, 10 reviews) - Lifetime vehicles sold: 33 - Recent vehicles sold: 7 - Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, YUKON - Call: 810-953-2475 I joined Al Serra Auto Plaza in April of 2026 after previously working in heating and cooling sales. I decided to move into the automotive industry because I’ve always had a passion for cars and enjoy helping people find the car they truly love to drive. Customers appreciate my easygoing, no-pressure approach and my dedication to treating everyone like family. I understand that buying a car can sometimes feel frustrating, and my goal is to make the process as smooth and enjoyable as possible while helping customers find the perfect vehicle for their needs. I grew up right here in Grand Blanc, not far from the Al Serra Auto Plaza, and still live in the area today with my partner and son. Outside of work, I enjoy backpacking and nature, gaming, and competitive armwrestling. Recent reviews: - 2026-07-22 | 5.0/5 | Kris K. — Alex was the consummate professional! Was very kind and listened to everything I said to him about what I was looking for. Which is very important. And he was very knowledgeable about the products he could offer me. It was a great experience. Thanks Alex. Sincerely, Kris Kordella - 2026-06-25 | 5.0/5 | Dale L. — Alex was great. First time dealing with him. Our long time salesman had left. He got me the price I wanted and was very helpful getting me a bedliner at a reasonable price, My wife's lease is up soon and we will be definitely dealing with Alex again. - 2026-07-30 | 5.0/5 | Robert G. — Alex did a great job. He took the time to explain the new dashboard and controls to me. I will purchase my next car with Alex ### Alexander Kabat - Profile: [https://alserra.adviserly.com/alexander-kabat/reviews](https://alserra.adviserly.com/alexander-kabat/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (26 ratings, 20 reviews) - Lifetime vehicles sold: 93 - Recent vehicles sold: 10 - Sales specialties: CR-V, CR-V HYBRID, ODYSSEY, PASSPORT, PILOT - Call: 810-953-1599 I grew up in Oxford, Michigan, and I am very passionate about our beautiful state.  I'm from an automotive family, like most people around here, and have always been infatuated with automobiles.  I'm happy to be where I am, and I thoroughly enjoy living my life. Recent reviews: - 2026-05-03 | 5.0/5 | Jacklyn Jenae P. — Alex is great! He really wants to find the perfect car for you. He is not one of those "I just want to make a sale" type guy and throw you in whatever vehicle. Hes very personable, helpful with any questions also is very patient as I am indecisive. Alex will definitely try his hardest to find the vehicle you are looking for. I would recommend him to anyone - 2026-03-12 | 5.0/5 | Todd Andrew B. — He was a great young man to buy a car from he took care to show me things and set up the vehicle details inside the way I wanted it showed me how the bells and whistles worked. He worked around my schedule not his which I was impressed by. - 2026-07-03 | 5.0/5 | Debora D. — Alex was incredibly kind, friendly, and helpful throughout the entire process. He made the experience smooth and enjoyable from start to finish. We had an outstanding experience and truly appreciate his excellent customer service! ### Andreas Engstrom - Profile: [https://alserra.adviserly.com/andreas-engstrom/reviews](https://alserra.adviserly.com/andreas-engstrom/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.8 stars (256 ratings, 179 reviews) - Lifetime vehicles sold: 863 - Recent vehicles sold: 26 - Sales specialties: COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500, WRANGLER - Call: 810-603-3524 Originally from Kalamazoo, MI. I'm an avid Jeep enthusiast and duck collector. People will never forget how you made them feel, and my goal is to make all my customers feel like family. I enjoy competitive weight-lifting, hiking, and running. Recent reviews: - 2026-05-22 | 5.0/5 | Charles F. — He was incredible. Even though the computer system was glitchy, Andreas made us feel like he was truly enjoying working through our paperwork. We bought 2 vehicles and each were exactly to the description he gave. My wife and I have already referred some folks to him and 1 purchased a vehicle just days after us! Every dealership sells cars, Andreas made us feel like we were having a day out on the town. Thank you again! - 2026-07-24 | 5.0/5 | Bradley B. — Andreas did a great job working with my credit union and making this transaction smooth. He is very courteous, helpful and fun to work with during our visit and test drive. And he arranged to have the car delivered ( we are 3 hours away) very quickly, once my credit union completed our paperwork. We very much appreciated working with Andreas. - 2026-05-26 | 5.0/5 | Jacquelyn F. — Andreas is a true professional from beginning to end, on our journey of leasing two cars from his dealership. We were kept in the loop every step of the way and we are grateful for the ease of getting two new vehicles. Keep up the good work, Andreas! ### Anquan Clemmons - Profile: [https://alserra.adviserly.com/anquan-clemmons/reviews](https://alserra.adviserly.com/anquan-clemmons/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2015-03-02 - Rating: 4.9 stars (667 ratings, 423 reviews) - Lifetime vehicles sold: 2085 - Lifetime vehicles serviced: 20 - Recent vehicles sold: 15 - Recent vehicles serviced: 1 - Sales specialties: CR-V, ESCALADE, GRAND CHEROKEE, XT5, XT6 - Service specialties: CR-V, G6, ODYSSEY - Call: 810-953-1776 New to auto industry, but I’ve built strong reputation based on my work ethic. Grand Blanc-raised. Always upfront with customers, passionate about achieving their goals. Detroit Lions superfan! Love to play basketball & golf. Recent reviews: - 2026-04-20 | 5.0/5 | Lorene B. — Oh my goodness Mr Anquan was really wonderful very professional and blessed me with a beautiful car, he's always been so kind to me, Only one complaint I didn't get mates for the car and I did have some milage on the car over two thousand. But when it's time for another car I want Mr. Anquan Clemons .,. Amen 🙏🏾,💗 - 2026-06-29 | 5.0/5 | Steven S. — We were a unique sale in that we were traveling between homes in Michigan with our dogs. Anquan got us a test drive, got all the paperwork for the sale done, delivered the car in just 2 visits to the dealer, both while we traveling. - 2026-06-22 | 5.0/5 | Tom B. — EXCELLENT. WENT AND VIEWED THE CAR. IT HAD BEEN OFF SITE FOR A WHILE AMD I WS BUSY. BUT LOOKED TA THE CAR , HAD ALL THE PAPERWORK READY AND LESS THAN HOUR I WAS OFF WITH A NEW CAR. GOOD JOB. ### Anthony Naylor - Profile: [https://alserra.adviserly.com/anthony-naylor/reviews](https://alserra.adviserly.com/anthony-naylor/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 5.0 stars (322 ratings, 224 reviews) - Lifetime vehicles sold: 1256 - Recent vehicles sold: 10 - Sales specialties: EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-953-1779 Hello! My name is Tony, and I love helping people. I am a Flint, MI native and I have a son named Noah. He is nine years old, and he keeps me motivated to do better every day. I am a Christian man, and I believe that the Lord made every opportunity in my life possible. Known amongst my colleagues for being a laid back guy who takes care of all his clients as if they were family. You can count on me to always work in your best interests and to provide you with a quality buying experience. Recent reviews: - 2026-08-06 | 5.0/5 | Tiffanie B. — Anthony is Awesome! Me and My Husband went in unsure of what Vehicle we wanted, but Anthony took the time to actually sit down show us lots of different inventory, going over mileage and pricing within our budget: all while completely making us feel comfortable and well heard. Our Experience was defiantly a 10/10!! - 2026-06-09 | 5.0/5 | Larry T. — He was able to find us exactly what we wanted at a good price, and is always available to answer any questions and help with any tech issues we have. We have recommended him to family members who were also happy with the experience. - 2026-07-03 | 5.0/5 | Dale D. — very friendly; a top-notch guy who I've dealt with before. Made for a pleasant experience. Very nice to my wife and son, as well. Couldn't ask for a better guy to deal with. Would recommend him to anyone. Thanks, Tony!!! ### Anthony Young - Profile: [https://alserra.adviserly.com/anthonyyoung/reviews](https://alserra.adviserly.com/anthonyyoung/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2008-04-07 - Rating: 5.0 stars (693 ratings, 488 reviews) - Lifetime vehicles sold: 1716 - Recent vehicles sold: 14 - Sales specialties: CT5, ESCALADE, XT4, XT5, XT6 - Call: 810-603-3504 I've been in the sales industry for over 25 years & have enjoyed every moment! I have 4 daughters at home, they keep me very busy. If there is anything I can assist you with please feel free to contact me. I'm located in the Cadillac building. Recent reviews: - 2026-06-22 | 5.0/5 | Amanda M. — Fantastic everything was easy ,and exactly as he said it would be on the phone. We made this deal from 2 hours away and it was smooth . Best salesman I’ve ever dealt with. Great deal ship highly recommend - 2026-07-01 | 5.0/5 | Bettie B. — Anthony is very knowledgeable of the product, he is patient, friendly, kind and attentive to customer concerns. He definitely has the personality for customer satisfaction. I am very pleased!! - 2026-06-11 | 5.0/5 | Patricia M. — My overall experience with Anthony was excellent. Very knowledgeable in sales. Very professional and helpful in choosing my new car. ### Austen Cline - Profile: [https://alserra.adviserly.com/austen-cline/reviews](https://alserra.adviserly.com/austen-cline/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (144 ratings, 100 reviews) - Lifetime vehicles sold: 470 - Recent vehicles sold: 17 - Sales specialties: ENVISION, ENVISTA, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-603-1861 Born in Flint and raised in Grand Blanc, I am eager to serve this community and its surrounding areas. I pride myself in making your purchase simple and stress-free by treating everyone the same as I would my friends and family. Whether you're looking for a new or pre-owned vehicle, I look forward to earning your business! Outside of the Auto Plaza, I love to spend time with my wife and son. I am also a huge Detroit sports fan. GO LIONS! Recent reviews: - 2026-06-25 | 5.0/5 | Shelly C. — Although purchasing a car is exciting, it also can come with anxiety of getting the best price, financing, warranty, and trade-in. Austen was patient and knowledgeable. The overall experience was enjoyable. He even went the extra mile to find me the best financing. I highly recommend Austen. Al- Serra is lucky to have him on the team. - 2026-06-10 | 5.0/5 | Helen M. — Austin was absolutely great! He was so patient and explained how everything worked twice before I left the dealership and then I came back a week later and he went over everything again. I really do appreciate his help and I recommend him to anyone who wants to buy a new car. - 2026-07-31 | 5.0/5 | Cruz B. — Austen was great. Extremely helpful, knowledgeable, and professional during the entire experience. He made the car buying process really smooth and enjoyable. Thank you Austen for the great work. ### Austin Jozwiak - Profile: [https://alserra.adviserly.com/austin-jozwiak/reviews](https://alserra.adviserly.com/austin-jozwiak/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (273 ratings, 182 reviews) - Lifetime vehicles sold: 787 - Recent vehicles sold: 15 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-953-1784 I am a graduate of Grand Blanc High School and Mott Community College. I enjoy being part of the Al Serra team, where the best price philosophy makes buying a vehicle fun! I look forward to earning your business, regardless if you are purchasing a new or used vehicle. You can depend on me for a great buying experience, and to always put your needs first! Recent reviews: - 2026-07-27 | 5.0/5 | Thomas C. — This was hands-down the best car-buying experience I’ve ever had. The entire process was incredibly streamlined and efficient. Austin took care of absolutely everything—from helping us select the perfect vehicle and handling our trade-in, to finalizing the financing and walking us through delivery—all in a short period of time. He is extremely knowledgeable about all the options and took the time to clearly explain the new technology. I highly recommend working with Austin! - 2026-07-29 | 5.0/5 | Robert N. — Austin was a delight to work with. He never applied any pressure throughout the entire experience, yet was very thorough and professional. I love the fact that Al Serra has just one person for customers to work with. I am glad I had Austin. Austin did a great with the walk through, explaining all of the new features from my previous Grand Cherokee. I love my new Grand Cherokee! - 2026-05-28 | 5.0/5 | Bradley H. — Austin did a great job making the process of getting into a new lease as smooth as possible. When I arrived to pick up my new vehicle he was dealing with another customer yet still managed to get me taken care of quickly and easily. I look forward to working with Austin more on future vehicles. ### Autumn Juarez - Profile: [https://alserra.adviserly.com/autumn-juarez/reviews](https://alserra.adviserly.com/autumn-juarez/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (26 ratings, 23 reviews) - Lifetime vehicles sold: 50 - Recent vehicles sold: 6 - Sales specialties: CHALLENGER, COLORADO, EQUINOX, SILVERADO 1500, TRAX - Call: 810-603-1424 I began my career in the automotive industry about a year ago. Since then, I've made it my mission to ensure every client feels welcomed, heard, and confident throughout the car-buying process.  I pride myself on being transparent and attentive to each individual who comes across my path. I have years of experience as an Optician, in retail sales, and in customer service that have given me a valuable perspective, which has qualified me for where I am. In my free time, I enjoy staying active at the gym, hiking on lake trails, or finding a new book to get lost in. Outside of my hobbies, the other half of my life is spent with my hilarious and outgoing daughter, Belle, going to gymnastics, dance, or the children's museum. Recent reviews: - 2026-07-16 | 5.0/5 | Kevin B. — She was extremely helpful to find a newer vehicle for my wife. Very kind and thoughtful. My wife loves the vehicle we purchased, and Autumn was glad to take some pictures with the newer car and my wife. Autumn is a great sales advisor that more people should behave quite similar. - 2026-07-14 | 5.0/5 | Brandon C. — Autumn worked hard to get the price within our budget and made sure we were satisfied with our vehicle. Even going so far as to lend us her personal vehicle so we would have something to drive while they fixed a minor issue. We live an hour away, so it truly was above and beyond. - 2026-07-30 | 5.0/5 | Daniel M. — Autumn was very efficient and pleasant to work with. She had my new equinox ready to check out before I got to the store. She handled all the paperwork quickly and explained the features of my new SUV. I highly recommend her to get you in a New Chevy! ### Brandon Mills - Profile: [https://alserra.adviserly.com/brandon-mills/reviews](https://alserra.adviserly.com/brandon-mills/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (425 ratings, 305 reviews) - Lifetime vehicles sold: 1104 - Recent vehicles sold: 14 - Sales specialties: CIVIC SEDAN, CR-V, HR-V, ODYSSEY, PILOT - Call: 810-953-1540 I’m Brandon Mills, and I believe in honesty, old-fashioned work ethic, and doing everything possible to create a “culture” within the workplace that we can be proud of. Being a naturally outgoing person is one of the reasons why my customers and coworkers enjoy working with me. I’m genuinely passionate about seeing my customers leave the dealership happy. Some of my particular skills include being a sports writer. I studied at Grand Blanc High School and Michigan State University; I’m currently the staff writer for the Flint Firebirds hockey team. My favorite sports teams are the Flint Firebirds and the Detroit Red Wings. Spending time with my wonderful wife and six beautiful daughters is always the highlight of my day. We love to travel. Hawaii is at the top of my traveling list; I have been there eight times, including my wedding and honeymoon. My hobbies include playing the drums, snow skiing, hockey, and soccer. Recent reviews: - 2026-08-06 | 5.0/5 | Joyce R. — He helped us find a car that we liked and kept us informed as the vehicle was being built. He was always willing to answer questions and courteous as we were making decisions about which vehicle would suit our needs best. Great overall experience with Brandon! - 2026-08-02 | 5.0/5 | John B. — Brandon was a pleasure to work with. He worked out all the paperwork ahead of our scheduled closing and contacted me throughout the entire leasing process and also answered my questions in a timely manner. - 2026-04-22 | 5.0/5 | Jordan H. — I had a great experience with Brandon! He was very helpful throughout my car buying process, and I appreciated the help in finding the exact color and trim I wanted within a quick timeframe. ### Brian Miller - Profile: [https://alserra.adviserly.com/brianmiller/reviews](https://alserra.adviserly.com/brianmiller/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1995-01-30 - Rating: 5.0 stars (1535 ratings, 1036 reviews) - Lifetime vehicles sold: 3165 - Recent vehicles sold: 21 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1407 Father of two daughters; married to my beautiful wife Denise for more than 20 years. Love to hunt, fish, golf & spend time with my family: look forward to the archery deer season every year. During 20 years in auto, have always provided customers with a straightforward, respectable & hassle-free buying experience. Recent reviews: - 2026-07-30 | 5.0/5 | David L. — As always, Brian and the rest of the Al Serra team provided a great experience during my most recent purchase. Brian has been great from start to finish with each of my purchases and leases over the years. From determining what vehicle fits my needs and budget, scouring inventory to find the one with just the right options, to helping figure out my best financing option, he is always spot on! I hope to do business with him again. Thank you! Dave Lamb - 2026-07-31 | 5.0/5 | Stephanie H. — Brian is awesome! Always is very helpful! Goes above and beyond to help you find the vehicle you’re looking for. Highly recommend him when you’re looking to get a nee vehicle. - 2026-06-03 | 5.0/5 | Allison Y. — Brian was easy to work with and to the point. He made the car purchasing decisions simple and enjoyable. I’ll definitely recommend him to anyone I know looking for a new vehicle. ### Bryan Pullen - Profile: [https://alserra.adviserly.com/bryanpullen/reviews](https://alserra.adviserly.com/bryanpullen/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-12-03 - Rating: 5.0 stars (636 ratings, 421 reviews) - Lifetime vehicles sold: 2033 - Lifetime vehicles serviced: 11141 - Recent vehicles sold: 26 - Recent vehicles serviced: 1 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-603-1404 Love spending time with my 2 boys, modifying my cars, & going to the drag strip! Have won the Mark of Excellence and Certified Elite awards. My clients know I listen intently to their needs and truly enjoy seeing them happy after the repair. Recent reviews: - 2026-07-27 | 5.0/5 | William B. — Best experience buying a car. We explained what we were looking for and Bryan found us exactly what we wanted. He explained all of the features of the car. No frustration, weren't there for hours like other dealerships we have used. Will definitely be back and refer our family and friends. - 2026-07-13 | 5.0/5 | Justin W. — Bryan was great to work with, he a followed up and answered questions both before and after the sale. He made the whole sales process quick and painless! - 2026-07-10 | 5.0/5 | Gerald B. — Fantastic! Quick, accurate, and easy. I drove from Romeo to purchase the car and would do it again to have such an easy buying experience. ### Cam Calton - Profile: [https://alserra.adviserly.com/cameron-calton/reviews](https://alserra.adviserly.com/cameron-calton/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (2 ratings, 1 reviews) - Lifetime vehicles sold: 9 - Recent vehicles sold: 8 - Sales specialties: CROSSTREK, FORESTER, OUTBACK, TAHOE LT 4WD, XT5 - Call: 810-603-1433 I am honored to be part of the Al Serra team. After two years at Serra of Traverse City, where I progressed from Detailer to Sales Advisor, I joined Al Serra in May 2026 to advance my automotive sales career. As a Charlotte, MI native, I prioritize family and relationships, which guide how I serve customers. My aim is to create a comfortable, engaging process where clients feel understood, valued, and assured in their choices. I appreciate discovering each customer’s story and guiding them toward the vehicle that best suits their needs. Recent reviews: - 2026-07-26 | 5.0/5 | April S. — Cam is very friendly and helpful. ### Cameron Pender - Profile: [https://alserra.adviserly.com/cameron-pender/reviews](https://alserra.adviserly.com/cameron-pender/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (378 ratings, 262 reviews) - Lifetime vehicles sold: 1257 - Recent vehicles sold: 21 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1411 Hello, and welcome to Al Serra Auto Plaza! My goal is to make the car buying process as fun, and as efficient as possible. You can depend on me to devote my time and expertise to help you with a decision that will change your life. I enjoy building relationships with everyone who gives me their time. Playing golf and watching sports are things I love doing in my spare time, and simply enjoying the great state of Michigan! A way to describe myself is that I love talking to people and having a great laugh. I enjoy meeting new guests every day and earning their trust and business. I always work hard to put a smile on my customers’ faces, and you can count on me to keep working hard to exceed your expectations. I never stop until the job is done and you are completely satisfied with my service! Please do not hesitate to reach out to me with your questions or concerns, or to say hello! Recent reviews: - 2026-07-16 | 5.0/5 | Barbara G. — Cameron is an excellent salesman. He listens to you, finds what you are looking for and promptly gets back with you. This was the second time I purchased a vehicle from Cameron. I would definitely send other folks to him. I plan on going back to him when I need another vehicle. - 2026-07-15 | 5.0/5 | Cortney B. — This is the 2nd time I have worked with Cameron. He was professional, honest, and very attentive to what I needed in a vehicle along with supporting me working within my budget. I would recommend anyone who is looking for a car to go and see Cameron. - 2026-07-28 | 5.0/5 | Joseph S. — Cameron is professional and created a great experience for me when purchasing my new vehicle. This is my 2nd time purchasing a vehicle through Cameron and I highly recommend dealing with him. I'll be back because of him. ### Chris Bauer - Profile: [https://alserra.adviserly.com/chrisbauer/reviews](https://alserra.adviserly.com/chrisbauer/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Adviser - Joined: 2006-04-03 - Lifetime vehicles sold: 5 - Recent vehicles sold: 4 - Sales specialties: IMPALA, SILVERADO 1500, TERRAIN 2WD - Call: 810-603-1837 With over 20 years of experience in the auto sales industry, I am dedicated to making your car-buying experience stress-free and enjoyable. I take pride in helping people find a vehicle that suits their needs, and I want to be the reason you choose Al Serra Auto Plaza. As a proud alumnus of MSU and a resident of Grand Blanc, I am deeply rooted in the local community. My family, including my wife and two boys, and I are avid supporters of all Detroit sports teams, and we proudly bleed the Green and White! ### Chris Bonner - Profile: [https://alserra.adviserly.com/chris-bonner/reviews](https://alserra.adviserly.com/chris-bonner/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (110 ratings, 96 reviews) - Lifetime vehicles sold: 243 - Recent vehicles sold: 15 - Sales specialties: EQUINOX, EQUINOX EV, SIERRA 1500, SILVERADO 1500, TRAX - Call: 810-603-1413 I am proud to work at Al Serra Auto Plaza, assisting customers in leasing and purchasing vehicles. I have been married to my wonderful wife, Sara, for 23 years, and we live in Holly with our three daughters. When I'm not at work, I enjoy camping, spending time with my family, and hunting in the woods. If you have any questions about our inventory, please call me. I look forward to helping you find the right vehicle! Recent reviews: - 2026-08-01 | 5.0/5 | Jessie C. — We found Chris a very caring and wonderful salesman. Was very good about answering questions and going the extra mile for us! My mother, Jessie, is extremely happy! He always returned phone calls in a short time. We would certainly recommend him to friends and family. He checked all the boxes for us and very patient. We can’t thank him enough and we recommend him highly! We truly thank him. - 2026-06-11 | 5.0/5 | William E. — Chris is excellent at his job! He is very professional and thorough. He has helped us purchase two cars in the past year and has made the whole process very pleasant. I will definitely call Chris for our next car purchase. Highly recommended! - 2026-07-07 | 5.0/5 | Leroy N. — Chris did everything right to help make this a smooth process. A class act who went above and beyond in the sale phase and when we picked up the car. Spends the time, treats people right and never tried to oversell. We will be back! ### Chris Salter - Profile: [https://alserra.adviserly.com/chrissalter/reviews](https://alserra.adviserly.com/chrissalter/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (796 ratings, 519 reviews) - Lifetime vehicles sold: 2315 - Recent vehicles sold: 15 - Sales specialties: CRUZE, EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TERRAIN - Call: 810-603-1425 I was born and raised in Flint, MI.  I grew up in the auto industry; my father owned a dealership for 30 years.  I enjoy helping customers find the right vehicle that fits their wants and needs.  In my free time, I love to travel the world and experience different cultures.  I am a big sports fan, especially football.  I also enjoy going to concerts and sporting events.  I am a very active person that wants to live and enjoy life! Recent reviews: - 2026-07-07 | 5.0/5 | Colten W. — It was fantastic. He presented options for the best warranty protection given our lifestyle and processed the transaction extremely quick as well. Overall a super pleasant experience and would definitely recommend! - 2026-07-02 | 5.0/5 | Victoria L. — Chris was very nice and friendly and answered all of my (not few) questions. He was very efficient with his work and even stayed a little late to help us - thank you! - 2026-07-01 | 5.0/5 | Kimberly M. — Chris was very knowledgeable and had exactly what i was looking for as soon as I mentioned it he knew the car! Thankyou chris for the great customer service. ### Clay Weinand - Profile: [https://alserra.adviserly.com/clay-weinand/reviews](https://alserra.adviserly.com/clay-weinand/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (167 ratings, 124 reviews) - Lifetime vehicles sold: 429 - Recent vehicles sold: 18 - Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, TRAX - Call: 810-603-1418 Since starting my career in the auto industry in 2018, joining Al Serra in 2024 has been the best decision I have made yet! While I have spent several years helping my customers find the perfect Chevrolet, Buick, or GMC, I am excited to offer them more top-selling brands, including Kia, Subaru, Honda, VW, and CDJR. You will often find me laughing with customers at my desk or walking them through service for any after-sale care. My favorite part of the process is seeing my customers' faces when I flip my screen and ask them to help me build their best deals. My customers tell me they have never experienced that before, but transparency is critical. I grew up in Holly, MI, and live in Grand Blanc. Outside work, I spend my free time with my wonderful wife and incredible daughter. However, I also have a passion for building classic motorcycles and enjoy meeting up with friends at local car shows. You'll often find me laughing with customers at my desk or walking them through service for any after-sale care. My favorite part of the process is seeing my customers' faces when I flip my screen and ask them to help me build their best deals. My customers tell me they have never experienced that before, but I believe transparency is critical. I grew up in Holly, MI, and live in Grand Blanc. Outside work, I spend my free time with my wonderful wife and incredible daughter. However, I tend to build classic motorcycles and meet up with friends at local car shows. Recent reviews: - 2026-07-28 | 5.0/5 | Dustin M. — I had an outstanding experience purchasing my truck from Al Serra, and a huge part of that was thanks to my salesman Clay Wienand. From the moment I walked in, he was friendly, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I found the right vehicle for my needs. The entire process was smooth, honest, and stress-free. It’s rare to find someone who truly cares about making sure their customers are happy, and it definitely showed throughout the experience. I couldn’t be happier with my purchase and would highly recommend anyone looking for a new vehicle to ask for him. Thank you for providing such exceptional customer service and for assisting me in getting me the truck I wanted! I truly appreciate it! - 2026-07-23 | 5.0/5 | Keri G. — I highly recommend Clay to anyone looking for a positive car buying experience. The process was made easy and accommodating for us. He is very knowledgeable and doesn’t use pressure tactics. He took the time to make sure I got the car I wanted in my price range. A+ customer service. - 2026-06-30 | 5.0/5 | Ricky S. — Our experience with Clay. Was very pleasant. I found Clay to be friendly, courteous,very helpful. I also was impressed with his knowledge. He definitely knew his craft. I would recommend Clay to anybody needing a new car. Sincerely Ricky Seaman ### Colin Turnipseed - Profile: [https://alserra.adviserly.com/colin-turnipseed/reviews](https://alserra.adviserly.com/colin-turnipseed/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (225 ratings, 157 reviews) - Lifetime vehicles sold: 734 - Recent vehicles sold: 19 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAX - Call: 810-603-1870 I strive to put my customer's needs 1st at every turn, I am looking forward to making your purchase simple, quick and informed. I specialize in new and pre owned vehicles. I joined Al Serra Auto Plaza in 2022 and began my sales journey in 2018. In my spare time I love traveling the globe and working with computers Recent reviews: - 2026-07-05 | 5.0/5 | Gerard R. — Colin was great to deal with. He has a great attitude; always patient; answered all my questions; kept me informed as to the status of my order (I special ordered my vehicle); and he helped me through the lease/buy process. I'll be looking for him when the time comes for my next vehicle. - 2026-07-10 | 5.0/5 | William F. — I am almost 70 and have purchased many cars! The buying experience I had with Colin was by far the least pressured I have ever been through! He was very quick to answer all my questions. Al Serra is lucky to have him on their team! Thank You Colin!! - 2026-07-27 | 5.0/5 | Vivian A. — Everything went quick and seamless. I looked at car. Thought about it for a couple days once I decided to move forward I told him and in no time I was picking up my car. Giving him everything he needed before I came in to sign was the way to go. ### Cruz Pettigrew - Profile: [https://alserra.adviserly.com/cruz-pettigrew/reviews](https://alserra.adviserly.com/cruz-pettigrew/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (498 ratings, 317 reviews) - Lifetime vehicles sold: 1836 - Recent vehicles sold: 27 - Sales specialties: EQUINOX, GRAND CHEROKEE, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-953-1783 I grew up in Flint, attended Flint Southwestern, Oakland University and Mott for a bit. I am very passionate about my family and friends. I am a member of Our Lady of Guadalupe Catholic Church. I enjoy playing soccer, volleyball, trying new places and different cultures. Diversity is an amazing thing. Go Detroit Lions for sure. I support Big Brothers and Big Sisters or any way to help kids. Being outgoing, confident, social, adaptable, likable and passionate are things I love doing. I try to find common ground or ways to relate to each person as an individual, and I also try to make people smile and laugh at any given opportunity. Recent reviews: - 2026-07-05 | 5.0/5 | Catherine H. — Cruz has helped my family and me purchase our last four vehicles, and every experience has been outstanding. He is friendly, knowledgeable, and truly goes above and beyond to make sure you find exactly what you’re looking for. He takes the time to listen, answers every question, and makes the entire process as smooth and stress-free as possible. If you’re in the market for a vehicle, I highly recommend working with Cruz—you’ll be in great hands! - 2026-07-22 | 5.0/5 | Yuliya K. — An absolute pleasure to work with Cruz. His approach to make the transaction as smooth as possible is the greatest we have experienced. We love no burden to us in the slightest- just come, and drive away our car. The transaction is magically done by Cruz. - 2026-07-17 | 5.0/5 | Scott W. — Cruz made the purchase process easy and painless. He helped facilitate a small repair on the vehicle I requested before the sale as well. And also managed to get a little extra added to my trade in as part of the deal. Great experience all around. ### Dale Ruzylo - Profile: [https://alserra.adviserly.com/dale-ruzylo/reviews](https://alserra.adviserly.com/dale-ruzylo/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (185 ratings, 109 reviews) - Lifetime vehicles sold: 583 - Recent vehicles sold: 17 - Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PILOT - Call: 810-953-1547 I have lived in Grand Blanc since 2001 and love this area! I have two children who are starting their adult lives (Go Green and Go Lakers!), and they are allowing me more free time. I love golf and spend as much time around water as possible. I look forward to providing you with an exceptional experience. Recent reviews: - 2026-06-30 | 5.0/5 | Tyler K. — Dale went above and beyond to help my wife and I make the right decision for our new family vehicle. He was very knowledgeable on all different makes and models. We looked at 4 or 5 different vehicles and bounced between several options. He stayed late and worked around my work schedule to make our vehicle purchase happen. Highly recommend, very professional. Thank you Dale! - 2026-07-06 | 5.0/5 | Madeleine C. — Dale was very knowledgeable and kept me up-to-date with anything that came up in the process of buying a car. He was quick to get back to me on anything. I will definitely recommend anyone to Dale. - 2026-05-22 | 5.0/5 | Tiffany R. — Dale is just simply amazing. No pressure sales. Very knowledge. Available via text for questions. 10/10 will recommend to everyone. Very pleased with my car and experience. ### Darrel Cristoforo - Profile: [https://alserra.adviserly.com/darrel-cristoforo/reviews](https://alserra.adviserly.com/darrel-cristoforo/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (838 ratings, 564 reviews) - Lifetime vehicles sold: 1909 - Recent vehicles sold: 27 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-603-3510 For over 20 years I owned and operated my own small businesses. Great customer service has always been my primary objective. I realize that our guests are the most important aspect of doing business and giving them a positive buying experience is my #1 goal! I am very transparent and wholly believe that honesty is the best policy. I take a great deal of pride in the fact that I’m good at what I do and I enjoy coming to work! My wife and I just celebrated 20 years of marriage and we have 2 kids together. We get outdoors as often as possible and enjoy mountain biking, dirt biking, shooting, and general “outdoorsy” stuff. Some of our best times have been spent in the woods or on the river. We are also very involved in travel league soccer. Both of my boys are on state premier soccer teams and we’ve enjoyed the challenges, sacrifices, and comradery it has provided us over the years. At the Al Serra Auto Plaza we have 12 different brands as well as a huge used/certified pre-owned vehicle inventory. From lease to purchase, I’m able to assist my customers with all of them! Please let me know how I can help! Recent reviews: - 2026-07-23 | 5.0/5 | Joann S. — Darrel is the very best. He was so knowledgeable and helped me figure out exactly which vehicle met my needs, which I was very unsure about! But he asked probing questions and shared relevant information about a few different makes and models and helped me narrow down exactly what's important to me. He also was extremely upfront about pricing and helped me determine which finance products might be useful to me and which I was less interested in. Finally, he got me into the new vehicle within 2 business days, even though there was a power outage at a dealership on the 2nd day :) I will 100% be recommending Darrel and Al Serra to whoever is looking for a knowledgeable and trustworthy dealership. Thank you so much, Darrel! - 2026-08-07 | 5.0/5 | Marina P. — Best experience, no pressure sales , friendly and attentive to my needs sales person. It was exiting and enjoyable process to purchase new car from Darrel ; I feel valued and appreciated at Subaru dealership.I visited Honda, Ford and Mazda and walk out disappointed, but Darrel offered good service and best price possible. Needless to say, I am on my second Subaru now and I will be back for third. Thanks again! - 2026-07-23 | 5.0/5 | Patrick L. — 100% positive. He was professional from start to finish, knew his material about the vehicle, had a great sense of humor and was very personable as well. This made for an easy purchase experience with no issues or problems. I wouldn’t hesitate to contact him in the future or to recommend him to any of my friends or relatives who are interested in getting a new car. ### Darwin Geary - Profile: [https://alserra.adviserly.com/darwin-geary/reviews](https://alserra.adviserly.com/darwin-geary/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (150 ratings, 94 reviews) - Lifetime vehicles sold: 450 - Recent vehicles sold: 11 - Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, TRAX - Call: 810-603-1417 I joined Al Serra in 2023, but my career started over a decade ago. Customers continue returning to me for my service because I am sincere and have excellent listening skills. I have a beautiful wife and two wonderful children. Outside work, my wife, kids, and I love camping and riding our side x sides. Recent reviews: - 2026-06-15 | 5.0/5 | Jeremy R. — Darwin was a real professional. He found me the perfect truck and a price that I could afford. He completed all the paperwork with me in what I would say is record time and I was out the door enjoying my new truck. - 2026-05-10 | 5.0/5 | Julie G. — Darwin was polite, efficient and made the leasing process very smooth. He was very attentive and answered all my questions. I felt very comfortable with him finding me the right car for my budget and needs! - 2026-05-10 | 5.0/5 | Kenneth E. — Terrific! Darwin is an excellent addition to the Serra team. Very professional and personable. He listened to all our wants and needs and put us into the perfect vehicle! ### David Pietryga - Profile: [https://alserra.adviserly.com/david-pietryga/reviews](https://alserra.adviserly.com/david-pietryga/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (62 ratings, 44 reviews) - Lifetime vehicles sold: 359 - Recent vehicles sold: 17 - Sales specialties: EQUINOX, OUTBACK, SILVERADO 1500, TERRAIN, TRAX - Call: 810-603-1827 I joined Al Serra in 2024 and have always been proud of listening before speaking and providing the best customer service possible. I grew up in Fenton, MI, and love spending time with family and friends. I graduated from Grand Valley State University, so go Lakers! A hobby I love to do is golfing! Helping others brings me pure happiness, and working at Al Serra Auto Plaza has allowed me to help create moments that will last a lifetime! Recent reviews: - 2026-07-02 | 5.0/5 | Cassandra A. — I am so thankful for everything Dave did to make this deal come through! This has been a process I have been wanting to accomplish for a long time and Dave went above and beyond to get us this dream truck! I reached out to Dave and told him we would LOVE to have a Chevy Silverado but from the research I did the GMC Serra would be a more affordable option for our family. Dave worked endlessly to get us the dream truck we wanted and a great deal without having to sit at the dealership for hours! He did all the hard work so I did not have to! I highly recommend working with him! I will be going back to Dave soon to upgrade my Volkswagen and I already have full faith and excitement that he will make it just as great!! - 2026-06-16 | 5.0/5 | Sean P. — I recently purchased a new vehicle and had an outstanding experience working with David. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right car for my needs. He took the time to answer all of my questions, explained every step of the process clearly, and made the entire purchase stress-free. I never felt pressured, and David went above and beyond to ensure I was comfortable with my decision. Thanks to his excellent customer service, I drove away in a vehicle I absolutely love. If you're looking for a smooth and enjoyable car-buying experience, I highly recommend asking for David. Thank you for making my new car purchase such a positive experience! - 2026-07-06 | 5.0/5 | Paul S. — David was amazing to work with again! I have worked with David for all 4 of my vehicle purchases and he has yet to treat me like anything less than a best friend. I have recommended him personally to all my friends and family. He makes you feel like you are the VIP in the room weather your a first time buyer or repeat customer. David even takes the time to completely research the vehicles your interested in so you are aware of what your getting in to. I highly, highly recommend this gentleman to anyone looking to purchase a vehicle! Thanks again Daivid and to all the staff at al serra. ### Derek Suttle - Profile: [https://alserra.adviserly.com/derek-suttle/reviews](https://alserra.adviserly.com/derek-suttle/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (616 ratings, 420 reviews) - Lifetime vehicles sold: 1506 - Recent vehicles sold: 19 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1842 Since joining the auto industry in 2011, my goal has always been customer satisfaction. When it comes to my clients at Al Serra Auto Plaza, they can rely on me for honest service. My goal is to help them find the perfect vehicle for the best price. I make the buying experience informative and fun. Working in the best interests of my clients is what I’m known for around the dealership. I currently have an AFIP and Ford certifications and am working on becoming fully certified in GM vehicles. I am very passionate about solving people’s problems; I enjoy finding out what a person needs and solving that need efficiently and with a smile. In my spare time, I love to play golf and tell dad jokes. My wife and children love to travel; we go to Disney World every year. I am a big fan of all things Disney! Recent reviews: - 2026-07-06 | 5.0/5 | Alexander B. — Derek is an amazing salesman! He always makes finding a new truck so easy and I don’t have to worry. He found the exact Silverado 1500 that I was looking for and a lower price than I had before! He had everything ready to go the day of pickup and I was in and out of the dealership in under 45 minutes. He made sure to take care of all the paperwork and insurance. He explained everything to me in detail and is very friendly. I will keep coming back to him time after time whenever anyone in my family needs a new vehicle. Thank You Derek! - 2026-07-05 | 5.0/5 | Erin H. — Derek did an amazing job helping us find our Chevy Equinox EV. His knowledge, professionalism, and expertise made the entire car-buying experience easy and stress-free. He took the time to answer all of our questions and made sure we felt confident throughout the process. We highly recommend Derek to anyone looking for a smooth and enjoyable car-buying experience! - 2026-07-09 | 5.0/5 | Larry T. — I have been working with Derek purchasing vehicles over the last six years. Derek has always been professional and knowledgeable about which vehicle I am purchasing, which helps me make the right decisions on the vehicle that I need. I would prefer Derek to anyone who’s looking for a new or used vehicle. ### Drew Zavatsky - Profile: [https://alserra.adviserly.com/drew-zavatsky/reviews](https://alserra.adviserly.com/drew-zavatsky/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (113 ratings, 79 reviews) - Lifetime vehicles sold: 323 - Recent vehicles sold: 10 - Sales specialties: COMPASS, EQUINOX, GRAND CHEROKEE, RAM 1500, WRANGLER - Call: 810-953-1618 I am originally from Grand and a graduate of Grand Blanc High School. I’m a huge sports fan. I played football, baseball and bowled in High School. In my free time, I love to golf, travel, and spend time with my family. Before beginning my career as a Sales Advisor, I started at Al Serra as a porter for Kia/VW. I soon moved to Used Cars to become part of the Used Delivery Prep team. I am excited to be able to exceed your expectations and provide you an outstanding buying experience. Recent reviews: - 2025-11-29 | 5.0/5 | James Z. — I highly recommend Drew. Drew is a very friendly and knowledgeable salesperson. I advise anyone in the market to purchase or lease a new vehicle to contact Drew. Drew is capable of putting you in any of the many brands carried at Al Serra’s Dealership in Grand Blanc. Overall a good experience, don’t hesitate to contact Drew if you’re in the market for a new or used vehicle. - 2026-07-09 | 5.0/5 | Brittany B. — I’ve already recommended Drew to family and friends! I had a GREAT experience; he’s easy to do business with and gave me the smoothest car buying process I’ve had. Built trust up-front by really listening to what I was looking for, then gave me three options to test drive that fit the bill. He was patient, kind, and got the deal done with confidence. - 2026-07-17 | 5.0/5 | Jeffery W. — Drew was wonderful. He answered every question, willing to take all the time we needed, found us an additional vehicle to look at that sealed the deal. Would recommend him to family and friends and anyone looking to buy a vehicle. Thank you, Drew for making the process easy! ### Erik Faulkner - Profile: [https://alserra.adviserly.com/erik-faulkner/reviews](https://alserra.adviserly.com/erik-faulkner/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-01-27 - Rating: 4.9 stars (804 ratings, 513 reviews) - Lifetime vehicles sold: 1992 - Recent vehicles sold: 13 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-603-1815 Friendly and knowledgeable auto sales consultant with a 15+ year track record. Singer/songwriter, guitarist, and dedicated family man. Longstanding top customer service ratings across multiple brands. Who knew the vehicle sales and leasing process could be this enjoyable!? Recent reviews: - 2026-06-06 | 5.0/5 | River H. — Erik was amazing to work with. From start to finish he was very friendly attentive, knowledgeable and had a sense of urgency as we were in and out of the dealership within three hours. I would recommend his service to anyone that is interested in a Subaru or a used vehicle in the grand Blanc, Michigan area. He wasn’t pushy, but he offered his opinion that was backed in knowledge. Any car dealership would be happy to have him as a sales advisor. - 2026-06-10 | 5.0/5 | Linda H. — Erik was a great salesperson. He helped me with picking out my new Subaru. He spent a lot of time with me, discussing everything from material of the seats to special features and made sure that I got everything I needed and wanted in my new vehicle. I love my Subaru Crosstrek wilderness Pkg, and I thank Al Serra for having such a great salesperson as Erik. - 2026-06-11 | 5.0/5 | Randa S. — Erik is friendly, helpful, and knowledgeable about any questions you may have about purchasing or leasing your car from Al Serra Auto Plaza. He has gone out of his way to make my car purchases as stress free as possible. This year I came from Colorado to purchase my new car from Erik because he's earned my loyalty. ### Frank Foster - Profile: [https://alserra.adviserly.com/frankfoster/reviews](https://alserra.adviserly.com/frankfoster/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 1995-10-30 - Rating: 5.0 stars (447 ratings, 272 reviews) - Lifetime vehicles sold: 1556 - Recent vehicles sold: 7 - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN Originally from Flint, attended Ferris State, 20 yrs in the industry. My style is fair & straightforward. I make sure our customers are happy no matter what, & I’m proud to have clients that keep coming back over the years. Love my 3 grandchildren! Recent reviews: - 2026-03-10 | 5.0/5 | Darrell C. — My overall experience with frank was amazing. I am a repeating customer with frank, we purchased a vehicle from him 2 years ago and our experience with him was out of this world. So then when I was in the market for my new jeep, I contacted Frank. I told him what i wanted, how much I wanted to spend and he worked extremely hard to deliver. His customer service skills are top notch. I am very happy with my experience and my new vehicle and will recommend him to family and friends. - 2026-05-28 | 5.0/5 | Michelle W. — "We had an absolutely fantastic experience buying our 2024 Silverado 1500 at Al Serra thanks to Frank Foster. From the moment we walked in, they were incredibly welcoming, knowledgeable and patient. Unlike other dealerships, there was zero pressure. Frank took the time to listen to exactly what we needed, walked us through all the features, and helped us get a great deal. I highly recommend asking for Frank Foster if you are buying a car!" - 2026-07-26 | 5.0/5 | Chelsea M. — Very knowledgeable, very kind, did not make us feel less than for not having money for a down payment. Helped us get into a newer car than we expected with low miles so it would hopefully last the length of the loan. Cannot express enough gratitude. ### Gary LaMay - Profile: [https://alserra.adviserly.com/gary-lamay/reviews](https://alserra.adviserly.com/gary-lamay/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1998-03-09 - Rating: 4.9 stars (547 ratings, 357 reviews) - Lifetime vehicles sold: 1694 - Recent vehicles sold: 9 - Sales specialties: EQUINOX, SILVERADO 1500, XT4, XT5, XT6 - Call: 810-603-1427 18 great years in the auto business. I love cars, auto shows, and take great pride in our products (and caring for my clients). I’m a Flint native and have a true passion for helping people, especially when it comes to finding a car they’ll love. Recent reviews: - 2026-05-13 | 5.0/5 | Charlene S. — Gary was awesome from start to finish. He was the first person to greet me and help me find the perfect vehicle. I had been looking everywhere and considering several different brands. He asked if I had ever thought about a Volkswagen. At the time, I was driving an Audi — which is made by Volkswagen — and I really liked it. I had looked at Volkswagens years ago but ended up buying a Hyundai instead. We walked over to the Volkswagen side and looked at a few different options. Gary told me he would run some numbers to see which vehicle would fit my budget best. The next morning, he called and said he thought the Tiguan would be the best option for me. I test drove the Tiguan and absolutely loved it. It checked almost every box for me, and the few things it didn’t have weren’t deal breakers. When I got back from the test drive, I knew it was the vehicle for me. What I appreciated most was that Gary never pressured me. He knew I had been shopping around and wanted to make sure I kept my options open instead of settling. When I told him I loved the Tiguan, he even asked if I was sure before moving forward. Once I said yes, we scheduled a pickup time for the next day. He had all the paperwork ready, so all I had to do was sign. This was honestly one of the best car-buying experiences I’ve had. Car shopping can be stressful, especially when you’re working within a small timeframe like I was, but Gary made the process smooth, pleasant, and pressure-free. I’m so glad I went to Al Serra and met Gary. I will definitely return to him in the future and recommend him to my friends and family. Thank you for making this such a great experience! - 2026-04-09 | 5.0/5 | Mason C. — This was my first time buying a vehicle and it was a great experience. Gary was very kind and listened to what we wanted and got us into the perfect SUV for our family. He answered all of our questions and was able to help us calculate a payment we could afford. Will definitely go back in the future! - 2026-07-05 | 5.0/5 | April B. — It was great working with Gary. He was able to assist us in finding our new vehicle and kept us in the loop with everything. He was able to answer any questions we had. Would highly recommend working with Gary. He was awesome! ### Glenn Libtow - Profile: [https://alserra.adviserly.com/glennlibtow/reviews](https://alserra.adviserly.com/glennlibtow/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1999-06-01 - Rating: 5.0 stars (999 ratings, 657 reviews) - Lifetime vehicles sold: 2533 - Recent vehicles sold: 14 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1831 Fun Fact: I was an extra in the Forrest Gump movie as a runner. Love my Detroit Lions, motocross, and bowling. 16 yrs in Auto providing a no hassle buying experience for my clients. Love to make things fun both in and out of the dealership! Recent reviews: - 2026-06-11 | 5.0/5 | Jeffrey M. — Fantastic! I had a great experience with Glenn. He always keeps me informed on the status of my vehicle and went over all of my options that were available to me at time of purchase without any pressure. - 2026-07-06 | 5.0/5 | Victoria B. — Excellent. Glenn is very friendly and extremely informative when working on the purchase or lease of a vehicle. I have had interactions for both lease and purchase for 4 vehicles - 2026-06-25 | 5.0/5 | Neil S. — Glen is an outstanding salesman, answered all my questions in a timely manner. Helped my make the best choice of vehicle. Would buy from him again ### Greg Thompson - Profile: [https://alserra.adviserly.com/greg-thompson/reviews](https://alserra.adviserly.com/greg-thompson/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (69 ratings, 53 reviews) - Lifetime vehicles sold: 152 - Recent vehicles sold: 8 - Sales specialties: CT5, CT5-V, ESCALADE, XT5, XT6 - Call: 810-603-1878 As a seasoned car sales professional with over 25 years of experience, my passion lies in helping customers find the perfect vehicle to fit their needs.  With a friendly, honest approach, I prioritize building lasting friendships and providing top-notch customer service.  As a husband and proud father of two, I bring integrity, kindness, and a customer-first mindset to every interaction.  Living in Davison, I enjoy spending time with my family, cheering on my daughter in basketball, and supporting my son as a talented cellist.  I am their biggest fan and carry that same enthusiasm and dedication into my work. Recent reviews: - 2026-07-10 | 5.0/5 | Deana T. — Greg is AWESOME!!! From start to finish, he was very patient and gave me updates on the status of my vehicle. When I picked up my vehicle I was a little intimidated with all of the new technology and he spent more than an hour walking me through everything and making sure I had everything set up. - 2026-05-24 | 5.0/5 | Angela O. — Greg is very knowledgeable on multiple make & model vehicles. In addition, he is always willing to go the extra mile to make the customer feel like they are THE most important. I have & will continue to refer customers to Greg & Al Serra!! - 2026-06-28 | 5.0/5 | Rachel M. — Greg was excellent to work with! Told him what our needs were in our search for a new vehicle - and we ended up buying the second one we test drove! Thanks for the great service, Greg. ### Greg White - Profile: [https://alserra.adviserly.com/greg-white/reviews](https://alserra.adviserly.com/greg-white/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (521 ratings, 363 reviews) - Lifetime vehicles sold: 1266 - Recent vehicles sold: 12 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1832 I married my high school sweetheart in 2001, and have four amazing children. A few years ago, we settled down in Grand Blanc and love it here. I have been in the auto industry for over ten years and enjoy spending time with the family, traveling, and going to the different school and sporting events that my kids participate in. When it comes to my customers, the goal is to provide an honest, stress-free, no-pressure buying experience that they will love! Recent reviews: - 2026-07-06 | 5.0/5 | Sheryl F. — Greg was great! I really hate dealerships and the task of car shopping. Greg was patient and he tolerated my barrage of questions. I just wanted to be assured I was making the right choice in purchasing my Colorado. He also made things happen quickly and efficiently. Would recommend him. - 2026-07-16 | 5.0/5 | Emily V. — Great he was very friendly and knowledgeable. We loved the fact he didn’t try and push stuff on us or make the experience grueling of finding the perfect car. Best car buying experience so far will be going back to Greg for any future needs - 2026-06-11 | 5.0/5 | Matthew M. — This was by far the best experience I have had with any vehicle purchase. Greg went above and beyond what I expected. 100% satisfied with his proformence as my sales rep. ### Gregg Pratt - Profile: [https://alserra.adviserly.com/gregg-pratt/reviews](https://alserra.adviserly.com/gregg-pratt/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (697 ratings, 476 reviews) - Lifetime vehicles sold: 1786 - Lifetime vehicles serviced: 7 - Recent vehicles sold: 27 - Recent vehicles serviced: 3 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-603-3509 Born and raised in Flushing MI, Son of a skilled trades worker and a realtor. Many of my family members are in business and farming. I have spent 10 years in dealerships doing about everything from repair, service writing, vehicle technology expert, parts, detail, porter and now sales consultant. I love serving people and spending time with family. I was blessed to marry my best friend in 2018, We are looking forward to kids in the future. I attended Mott Community College for automotive repair. Things I enjoy doing are spending time with family, growing in my faith, being in the outdoors, bonfires, camping, swing dancing, biking, and occasionally, video games. I believe in honesty, integrity, respect, and being straightforward with people. I look forward to meeting you and the chance to serve you any way I can. Recent reviews: - 2026-07-13 | 5.0/5 | Robert D. — Super. I was referred to him. We did some initial discussion by text about what my needs getting a CROSSTREK . I. then went and met with him and in 30 minutes we had the deal completely set. It was the most seamless car buying experience that I’ve ever had. I am I am a retired business school Dean we teach Customer Service. he would be the best example of what excellent Customer Service is about. They are also excellent and following up on any questions you might have about the car. You can call him on the phone and they will take care of you. - 2026-07-10 | 5.0/5 | Angelo P. — Gregg is a total professional, and dealing with him was a pleasure from start to finish. He was responsive and straightforward and went above and beyond to get me exactly the vehicle I wanted. I can't recommend him highly enough! - 2026-07-06 | 5.0/5 | Robert P. — Excellent. This is the third car purchased through Gregg, in addition to one for my daughter. Always responsive to questions and provides prompt feedback. Very knowledgeable about the Subaru product line ### Gregg Winnie - Profile: [https://alserra.adviserly.com/greggwinnie/reviews](https://alserra.adviserly.com/greggwinnie/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1995-09-05 - Rating: 5.0 stars (1029 ratings, 677 reviews) - Lifetime vehicles sold: 2279 - Recent vehicles sold: 14 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1449 Avid sportsman. Proud father of 1 daughter in competitive cheer (I’m her biggest fan). With Al Serra since 1995 -and 20 yr holder of GM’s Mark of Excellence. Love my work and devoted to helping clients find a car they’ll enjoy for years! Recent reviews: - 2026-07-02 | 5.0/5 | Mark K. — This is the second time we purchased a new vehicle from Gregg and the experience was again outstanding. In seven days we found the truck we wanted, cut a fair deal, traded in our old truck, got competitive financing and took the new truck home. Gregg made the process quick and painless. We highly recommend Gregg! Mark & Peggy Kay - 2026-07-24 | 5.0/5 | Kimberlee O. — Gregg took the time to really listen to what I was looking for in a vehicle and helped me find options that fit my budget. Inquired on my thoughts after test driving each of the options I chose to try helping to narrow the choices down. What was left to choose from ended up being my personal pre - 2026-07-07 | 5.0/5 | Kimberly S. — Gregg takes care of everything and makes the car leasing process so easy and fast. He explains all the paperwork and showed me the new features on my Equinox. I have leased many cars from Gregg and I recommend him to friends and family. Thanks again Gregg! ### Hudy Handy - Profile: [https://alserra.adviserly.com/hudyhandy/reviews](https://alserra.adviserly.com/hudyhandy/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2006-11-01 - Rating: 4.9 stars (345 ratings, 248 reviews) - Lifetime vehicles sold: 1215 - Recent vehicles sold: 6 - Sales specialties: CHEROKEE, COMPASS, EQUINOX, GRAND CHEROKEE, RAM 1500 - Call: 810-603-1416 I love spending time with my family, attending church, watching sports, & traveling. I offer my clients 9 years of valuable experience, & superior knowledge. My pledge to you, the best price each and every time. No haggle, no hassle. Recent reviews: - 2026-04-13 | 5.0/5 | Kesi D. — My overall experience working with Hudy was wonderful. Hudy was very kind, patient, polite, and went the extra mile to ensure that our vehicle purchase experience was amazing. I highly recommend Hudy ask your sales advisor for your next vehicle purchase experience. - 2026-04-30 | 5.0/5 | Yolanda A. — Hudy is an outstanding salesman. I have bought 2 vehicles from him. I will not go to any other dealership and I tell everyone I know to go see him when they are in the market for a new car. - 2026-06-23 | 5.0/5 | Claud H. — Best sales person I’ve ever met had me in and out everything was explained in it’s entirety won’t ever buy a car for anyone else no matter he works he has a customer for life ### Jacob Coultas - Profile: [https://alserra.adviserly.com/jacob-coultas/reviews](https://alserra.adviserly.com/jacob-coultas/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (4 ratings, 3 reviews) - Lifetime vehicles sold: 24 - Recent vehicles sold: 7 - Sales specialties: COLORADO, ENVISTA, SIERRA, SILVERADO HD, TERRAIN ELEVATI - Call: 810-603-1808 I joined Al Serra in 2026, but my career in the automotive industry began four years earlier. Customers continue returning to me for service because of my easygoing attitude and excellent listening skills. I listen to every customer's concerns and provide clear, helpful answers and outstanding service. I love getting to know people and seeing how I can help solve the issues they may be having. I grew up in Davison, MI. I love to spend time with my family and friends, especially my son Jack. I enjoy being outdoors and camping with family. Recent reviews: - 2026-07-09 | 5.0/5 | Dennis C. — Jacob was outstanding. He explained every detail of the deal. He encouraged me to fix a windshield chip to further increase my trade-in’s value. He walked through all the controls and features of my new GMC. I would work with Jacob again! - 2026-07-07 | 5.0/5 | Thomas M. — Great! He found exactly what I wanted and made the purchase process as short as possible. - 2026-08-01 | 5.0/5 | Gregory S. — Knowledgeable and friendly ### Jared Denington - Profile: [https://alserra.adviserly.com/jared-denington/reviews](https://alserra.adviserly.com/jared-denington/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (587 ratings, 403 reviews) - Lifetime vehicles sold: 1560 - Recent vehicles sold: 20 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-3507 Purchasing a vehicle shouldn’t be a difficult process, which is why I do everything to make the buying experience simple, informative, and fun. Throughout my 4 years in the auto business, I have remained honest, trustworthy, and honorable. Guests can depend on me to work in their best interests; I am always on their team! Getting our customers into a new or pre-owned vehicle that suits them perfectly is my priority. During my downtime, I like to do outdoor activities, especially racing and riding my Harley. I also enjoy golf, hockey, baseball, and having fun with my black Lab (Kloee). If you want to work with someone who is personable, honest, and always has a smile on his face, don’t hesitate to come see me! Recent reviews: - 2026-08-08 | 5.0/5 | Stephanie D. — I've been working with Jared for over 10 years. He has always been easy to deal with. Buying or leasing a vehicle is a big decision and I am not one who makes a quick decision. I appreciate his patience with me while I look at all of my options He is knowledgeable and honest when answering my questions. Jared is very efficient with the paperwork so it doesn't take a long time to sign everything. I would highly recommend him for all your vehicle needs! - 2026-06-09 | 5.0/5 | Elizabeth B. — Jared was fantastic to work with during my lease turn-in and renewal process. He was trustworthy, professional, and truly committed to helping me get exactly what I wanted. He made the entire experience smooth and stress-free. I’ve found a salesperson I can count on not only for this transaction but for future ones as well. Jared is a great guy, and I highly recommend working with him! - 2026-07-06 | 5.0/5 | Robert S. — Jared was everything you hope for in a salesman! I told him exactly what I was looking for and the price I needed and he delivered Smoothest car lease transaction I’ve ever experienced! We did the whole deal over text and email and Jared even had the new car delivered to my home. We never stepped foot in the dealership! I highly recommend Jared! Thanks again! ### Jason Fleury - Profile: [https://alserra.adviserly.com/jason-fleury/reviews](https://alserra.adviserly.com/jason-fleury/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (530 ratings, 337 reviews) - Lifetime vehicles sold: 2200 - Lifetime vehicles serviced: 7 - Recent vehicles sold: 25 - Sales specialties: CRUZE, EQUINOX, GRAND CHEROKEE, MALIBU, SILVERADO 1500 - Service specialties: CHALLENGER, PACIFICA, WRANGLER UNLIMI - Call: (810) 603-3508 Hi! I’m Jason Fleury, a Sales Advisor here at Al Serra Auto Plaza. My goal is to create an enjoyable car-buying experience for my customers. Building positive, lasting relationships is what I’m all about. I love to spend time with my amazing wife, Heide, and our six awesome and very active children. I love going to their games, recitals, and practices. I’m a super fan of sports cars and the Fast and Furious franchise. At the dealership, I have built a reputation as a positive person, full of positive energy that transfers to those around me. I have a great sense of humor and enjoy making others laugh. One of the aspects of my job that I am most proud of is the great atmosphere that I create while working with my clients. Recent reviews: - 2026-06-15 | 5.0/5 | Joseph K. — Every experience I have with Jason is a 10/10. That's why this is vehicle #8 with him. He pulls all the stops for the relationship we've built over the years. I don't look at any other dealership for my car buying, I just reach out to Jason and he makes it happen. The transparency of the transaction is best in class, no surprises or bad sales tactics. Stand up salesmen and trust that he has our best interest in mind. - 2026-04-30 | 5.0/5 | William S. — Great. Jason was there for me throughout the whole process. He was also very patient as I drove a bunch of vehicles before deciding on the one I purchased. Next car, it’ll be Jason that sells it to me. - 2026-04-17 | 5.0/5 | Benjamin S. — Absolutely amazing vehicle purchasing experience! Jason was super professional, he made the stresses of buying a new vehicle vanish. 10/10 would recommend anyone to purchase a vehicle from Jason! ### Jason Morris - Profile: [https://alserra.adviserly.com/jason-morris/reviews](https://alserra.adviserly.com/jason-morris/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (635 ratings, 420 reviews) - Lifetime vehicles sold: 1416 - Lifetime vehicles serviced: 8 - Recent vehicles sold: 14 - Sales specialties: FORTE, K5, SOUL, SPORTAGE, TELLURIDE - Service specialties: CIVIC SEDAN, COUNTRY, ELEMENT - Call: 810-695-9703 I grew up in Swartz Creek. I have a beautiful wife, two amazing boys, and one annoying cat. I enjoy aviation and currently hold a private pilot license. I have been in automotive sales since 2015. I pride myself on providing a comfortable and enjoyable buying experience to all of my guests. It is truly an enjoyable experience to get to know my customers, who become just like family. I look forward to meeting you and helping you find the car of your dreams! Recent reviews: - 2026-05-28 | 5.0/5 | Charles B. — Purchasing our Equinox, along with multiple other vehicles, with Jason is always a smooth and stress-free process. Jason answered all our questions and gave honest advice, which led us to choosing the right vehicle for our family. We do not live close to the dealership but would not change. The drive is worth the value of service we have received. - 2026-07-24 | 5.0/5 | James N. — I had an amazing experience with with Jason. He took the time to walk-through every detail of the truck that I purchased, as well as all the paperwork. I will definitely be be referring Jason to any of my friends or family when they’re looking for a new vehicle. Thank you, Jim N. - 2026-05-22 | 5.0/5 | James M. — Always professional service from Jason! He has been our “goto” person for a number of years when looking for a new vehicle! He was able to find a new “Niro” for me with the options I wanted, when choices were thin! Will be back to see him when ready for the next one! ### Jeff Saber - Profile: [https://alserra.adviserly.com/jeffsaber/reviews](https://alserra.adviserly.com/jeffsaber/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1998-03-16 - Rating: 5.0 stars (1174 ratings, 814 reviews) - Lifetime vehicles sold: 2862 - Recent vehicles sold: 18 - Sales specialties: EQUINOX, MALIBU, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1813 I have been with Al Serra for 18 yrs and graduated from Clarkston High School and still live in Clarkston! I enjoy spending time with my wife Nicole and daughters Taylor and Jordan. We love taking our quads up north and hitting the trails. Recent reviews: - 2026-07-20 | 5.0/5 | Robbie T. — I have been doing new car/truck business with Jeff Saber for years and I truly believe that he puts his customers first in all aspects of the sales process. He is personable and patient with my and my families auto business. I wish all salespeople were as good as Jeff. - 2026-07-07 | 5.0/5 | Caitlin M. — Jeff was wonderful to work with! He was friendly, helpful, and worked tirelessly to get me into a vehicle I love. He made the car-buying experience less stressful and happily answered any and all questions I had along the way. He's the best! - 2026-07-04 | 5.0/5 | Maurice L. — What was going on? It was a 10 very strong and please tell Jeff Saber that Mr. Lavrack appreciate him very much. I used to do business with Applegates, but I’ll never do business with them again. ### Jennifer Odglen - Profile: [https://alserra.adviserly.com/jenniferodglen/reviews](https://alserra.adviserly.com/jenniferodglen/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2001-02-06 - Rating: 4.9 stars (701 ratings, 428 reviews) - Lifetime vehicles sold: 2258 - Recent vehicles sold: 18 - Sales specialties: EQUINOX, MALIBU, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-603-1435 I enjoy having the ability to sell every brand we have here New or Used !! When I am not at work I enjoy traveling and spending time with my amazing daughter. Our best price philosophy at Al Serra makes for a comfortable, fun experience. Recent reviews: - 2026-08-08 | 5.0/5 | Brandon W. — My buying experience with Jennifer was excellent, she was upfront about the vehicle condition and gave us the time we needed to inspect it, the entire process didn’t feel rushed and she was just a very pleasant person to work with. I’d highly recommend her if you’re looking to buy or trade. My last 3 vehicles were purchased here and I’m sure my next one will be as well. Thank you to Jennifer and the entire team at Al Serra! - 2026-06-07 | 5.0/5 | Emileigh A. — Jennifer was amazing per usual! This is my second time working with Jennifer and I will never get my cars from anywhere else or work with another person to buy a car again. Jennifer made finding a car and the buying process so easy! I recommend her to anyone who asks about buying a car! - 2026-06-25 | 5.0/5 | David V. — Awesome!! Jennifer is attentive and busy; but always concerned about her customers. I would not want to deal with anyone else. This is the 4th or 5th vehicle we have purchased from hrr ### Jermaine "JT" Thomas - Profile: [https://alserra.adviserly.com/jermaine-jt-thomas/reviews](https://alserra.adviserly.com/jermaine-jt-thomas/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (57 ratings, 45 reviews) - Lifetime vehicles sold: 154 - Recent vehicles sold: 8 - Sales specialties: ENCLAVE, ENVISTA, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-603-1843 I joined Al Serra Auto Plaza at the beginning of 2025, bringing over six years of experience in the auto industry. My approach is simple--no pressure and excellent customer service before, during, and after the sale. Whether you need help with service, are ready to upgrade, need new tires, or have general questions, I'm always here to ensure you're taken care of. Raised in Grand Blanc, MI, I take pride in serving my local community and building lasting customer relationships. When not helping people find their perfect vehicle, I spend time with my family, drag racing my car at local tracks, or cheering on my favorite sports teams—go, Lions! Recent reviews: - 2026-08-07 | 5.0/5 | Timothy E. — He was outstanding. Very professional and friendly. His knowledge was remarkable. Absolutely will use him again and highly recommend him. Thanks Jt. - 2026-06-07 | 5.0/5 | Edith S. — Jermaine was amazing! He was very knowledgeable and friendly and great at what he does! - 2026-06-25 | 5.0/5 | Amy D. — JT was great! He went above and beyond to help me find my vehicle!!! Thank you JT!! ### Jerry Collins - Profile: [https://alserra.adviserly.com/jerry-collins/reviews](https://alserra.adviserly.com/jerry-collins/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (430 ratings, 277 reviews) - Lifetime vehicles sold: 1200 - Recent vehicles sold: 7 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, HR-V, PILOT - Call: 810-953-1624 I'm Jerry Collins. My wife, Ellen, and I have lived in Grand Blanc for over 25 years and raised our kids here. Our son graduated from Grand Valley State and now works with the US Olympic Handball Team in Colorado Springs. Our daughter graduated from Grand Blanc High School and is looking into her next adventure. I joined the Al Serra team in 2018 after owning an ice cream shop, "Jerry's Big Chill," for seven years and 15 years managing MC Sports. I believe in honesty and having an enjoyable buying experience for my customers. I pride myself on making sure my customers are making the right choice. I genuinely enjoy talking to people and building relationships. I am a big outdoor lover and sports fan. My team is the Pittsburgh Steelers. I love to coach and give kids a positive learning experience in the game they love. I have coached Little League, youth football for five years, soccer for 11 years, and the JV Softball team at Grand Blanc High School for the last eight years. Speaking of positive learning experiences, I was also a long-term substitute teacher at GBHS. Hopefully, I made a difference in my students, "YAY, MATH!" Stop by Honda of Grand Blanc. You'll find you will be impressed by the vehicles, sales advisers, management, and our service associates. Everyone here is committed to your satisfaction. Recent reviews: - 2026-05-21 | 5.0/5 | Judith S. — As I said he was professional, listened to my questions and answered them so that I would understand! Made sure I understood how to use the various tools in the car! I came back again and was very patient with a few more questions! Thanks Jerry - 2026-07-28 | 5.0/5 | Nolan M. — Jerry was amazing to work with. He was very clear in communication, knowledgable, and made the entire car buying experience smooth easy.. We're thrilled with our new Pilot and would recommend Jerry to everyone looking for a new car! - 2026-06-25 | 5.0/5 | Philip N. — Jerry was very friendly and helped us purchase a Honda CRV on the spot. I'd highly recommend anyone looking for a car to work with him. Smart, efficient, and kind. ### Jim Gordon - Profile: [https://alserra.adviserly.com/jim-gordon/reviews](https://alserra.adviserly.com/jim-gordon/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (133 ratings, 95 reviews) - Lifetime vehicles sold: 479 - Recent vehicles sold: 21 - Sales specialties: EQUINOX, SILVERADO 1500, TERRAIN, TRAVERSE, XT5 - Call: 810-695-9718 I joined the Al Serra team in 2024 with 23 years of experience. I'm from Michigan but recently moved back from Florida after 12 years, and I'm looking forward to the seasons again! I take pride in treating my customers like my family and enjoy having a great time with them. I love spending time with my amazing wife, children, grandchildren, and our two dogs, Zoe and Duke. Recent reviews: - 2026-05-22 | 5.0/5 | Jacqueline M. — Enjoyed the buying experience. Jim did a good job at finding a vehicle with all my specifications. I was looking for an Impala, Malibu, Colorado or Canyon truck, something without a turbo. He was very patient as each one that I had looked at previously online were already sold. Jim also took the time to order a new backup camera for the Colorado that was purchased. Thank you Jim. Sincerely, Jackie M. - 2026-07-22 | 5.0/5 | Douglas D. — He was pleasant to work with, had the second half of the day off work (with plans) which he gave up to finish the deal, which in my opinion was over and above. He could have asked someone to finish for him or finished it on an another day. We believe he worked to make us completely happy. We would highly recommend him to anyone looking for an honest salesman who truly works for and with his customers. - 2026-07-28 | 5.0/5 | Glenn V. — The power went out when we were just about to finalize the paperwork. Jim managed to keep a positive-can do attitude and was able to get the job done. He was extremely attentive and addressed all of our concerns. We will be back and will refer our friends! Thanks Jim!! ### Jim Haynor - Profile: [https://alserra.adviserly.com/jim-haynor/reviews](https://alserra.adviserly.com/jim-haynor/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (61 ratings, 46 reviews) - Lifetime vehicles sold: 187 - Recent vehicles sold: 10 - Sales specialties: ASCENT, CROSSTREK, FORESTER, LEGACY, OUTBACK - Call: 810-953-1781 I joined Al Serra in 2024 after working as a roofing salesman. I enjoyed helping people and always prioritized listening to my customers' needs and wants, as a roof is a significant investment. Taking care of my customers has always been my top priority, and I've built long-standing connections with many of them. Spending time with my family and friends is very important to me. My children, granddaughter, and, of course, my wife mean the world to me. Recent reviews: - 2026-07-28 | 5.0/5 | Vickie R. — I appreciated how Jim listened to what I was looking for in style & practically in a Subaru Forester. Also thanks to management for giving me what I wanted for my trade. When they brought out the Forester Sport, I knew that was the one! Thank you for supporting me through the entire process Jim. - 2026-05-10 | 5.0/5 | Timothy E. — I went to Jim as a cash buyer with exact specifications for a particular Subaru model, trim package, and color that I preferred. He was able to locate the exact vehicle for me which resulted in an enjoyable buying experience and easy trade-in process. - 2026-04-23 | 5.0/5 | Amber F. — Great buying experience – from test-drive to driving off in my new Subaru! Jim went the extra mile to help me find just the right vehicle, presented me with options, and made the buying process seamless. Thank you, Jim! ### JJ Chatmon II - Profile: [https://alserra.adviserly.com/jj-chatmon/reviews](https://alserra.adviserly.com/jj-chatmon/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.8 stars (221 ratings, 151 reviews) - Lifetime vehicles sold: 943 - Recent vehicles sold: 33 - Sales specialties: EQUINOX, GRAND CHEROKEE, RAM 1500, TERRAIN, TRAX - Call: 810-603-1426 I am a people person and genuinely love what I do. I strive for excellent customer service, with every customer leaving satisfied! I graduated Powers H.S. with K-12 perfect attendance. My beautiful wife and I have two amazing kids. I enjoy golfing as often as possible and spending time with my family. Recent reviews: - 2026-01-04 | 5.0/5 | Stephanie C. — As always, the purchase of lease 2025 Jeep, was smooth and stress free. Always takes his time finding the best deal for me and no pressure ever added. Quick to respond and honest regarding any situation. I will send any of my friends and family his way whenever they are in the market for a New or Used vehicle. Thank you again JJ for all your help. I LOVE my Jeep! - 2026-04-04 | 5.0/5 | Diane T. — We appreciate all he did to get us swiftly in to our new vehicle. He was very professional and polite. We will be doing business with him for here on out and we will definitely recommend him to our friends and family. Thank you so very much JJ you are the best...😍 - 2026-01-26 | 5.0/5 | Stephen S. — His attention to detail was the best in any car buying experience I’ve had. Communication was clear and straightforward. I was referred to JJ thru a friend and will 100% pass along to the rest of my friend network. ### Joe Swisz - Profile: [https://alserra.adviserly.com/joe-swisz/reviews](https://alserra.adviserly.com/joe-swisz/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (18 ratings, 15 reviews) - Lifetime vehicles sold: 63 - Recent vehicles sold: 11 - Sales specialties: COLORADO, ENVISION, EQUINOX, SILVERADO 1500, TRAX - Call: 810-603-1866 With over 8 years of sales and customer service experience, I am passionate about helping my customers find the right vehicle for their needs while delivering a smooth, trustworthy experience. I was born and raised here in Michigan. Go Lions! Outside of work, I enjoy spending time with my wife, Lauren, and our one-year-old son, Liam. Recent reviews: - 2026-06-12 | 5.0/5 | Randall D. — My wife Nicki and I recently bought a vehicle from Al Serra Chevrolet, and we cannot say enough good things about our salesperson, Joe Swisz. From the moment we walked into the dealership, Joe made the entire process smooth, stress-free, and actually enjoyable. He took the time to truly listen to what Nicki and I were looking for, answered all of our questions with total honesty, and never made us feel pressured. Joe is professional, knowledgeable, and genuinely cares about finding the right fit for his customers. If you are looking for a seamless, hassle-free car buying experience, go see Joe Swisz at Al Serra. He went above and beyond for us, and we will definitely be recommending him to all of our family and friends! - 2026-05-23 | 5.0/5 | Leslie B. — We were dreading going through the process of buying a new car. Joe made the experience positive and easy. Loved that we only had to deal with one person from beginning to end. I would highly recommend! - 2026-05-31 | 5.0/5 | Barbara H. — Joe was awesome he went above and beyond to get me what I wanted. It was a very good experience. I would go back to him again. Thanks Joe. ### John Berry - Profile: [https://alserra.adviserly.com/john-berry/reviews](https://alserra.adviserly.com/john-berry/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (104 ratings, 77 reviews) - Lifetime vehicles sold: 319 - Recent vehicles sold: 17 - Sales specialties: COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500, SILVERADO 1500 - Call: 810-603-1806 I have been in the retail automotive business for over 25 years, the last 15 representing the Chrysler brand. I love helping people and exceeding their expectations. I married my high school sweetheart, and we have four great kids (two girls and two boys). Outside work, I enjoy hanging out with friends and family, playing sports, and traveling. Recent reviews: - 2026-07-19 | 5.0/5 | Jessica B. — Working with John was great! He was knowledgeable and helpful. I ended up with the perfect vehicle, for an excellent price and interest rate. And the best part? There was no stereotypical car salesman stuff! I absolutely will be recommending John to my friends/family! - 2026-06-02 | 5.0/5 | Pamela C. — John Berry was amazing. He was very understanding on what I was looking for and knowledgeable on the two makes I looked at. John made buying a new vehicle easy. I would highly recommend John to anyone interested in a new vehicle. - 2026-07-30 | 5.0/5 | Thomas M. — John has been my salesman for many years. He is very knowledgeable in a wide range of vehicles and always helps me find the car and payment that make the most sense for me. 10/10 recommend John and Al Serra! ### Karla Burza - Profile: [https://alserra.adviserly.com/karla-burza/reviews](https://alserra.adviserly.com/karla-burza/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (678 ratings, 427 reviews) - Lifetime vehicles sold: 2352 - Recent vehicles sold: 9 - Sales specialties: CRUZE, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1812 From Tawas City, WMU grad, winner of the Mark of Excellence Award. My customers are like family; I work hard for them! Happily married to a Harley fan, we ride often together. We have 4 girls. I enjoy softball & travel, especially to the islands. Recent reviews: - 2026-04-15 | 5.0/5 | Sharon L. — Karla had been helping my son with his cars for year now. It was finally ti.e for me to get a new vehicle. He took me to see Karla and she was great. Understanding and patient with me, im not the best with computers and new technologies. When we wanted to test drive different vehicles that day, she had the next car waiting for us by the time we came back from the first drive. Greta experiences - 2026-05-08 | 5.0/5 | Rachel H. — Karla was sick @ time of this vehicle purchase, Cooper stepped in & helped Karla, but was still in the whole process, Cooper was also great every step of the way & went above & beyond in the final deal, thank you both Karla & Cooper, definetly get my next vehicle from Al Serra - 2026-04-12 | 5.0/5 | Kasie N. — Karla is absolutly fantastic in her approach and patience in the process of purchasing a vehicle. Karla is our car lady!! Thank you Karla for your help and support!! You are a treasure. ### Kevin Yzquierdo - Profile: [https://alserra.adviserly.com/kevinyzquierdo/reviews](https://alserra.adviserly.com/kevinyzquierdo/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2006-08-07 - Rating: 5.0 stars (623 ratings, 409 reviews) - Lifetime vehicles sold: 2145 - Recent vehicles sold: 12 - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-953-1766 From Redford Township, attended GVSU. 45 years in the automotive business. Silver Elite Top Performer. Most of my customers are friends on FaceBook, which shows just how much I love my job. I always try to make the buying process easy and fun! Recent reviews: - 2026-06-24 | 5.0/5 | Cloe W. — He was very helpful in finding a vehicle i liked, friendly, patient, and got me all set up with the vehicle afterwards. Helped me set up my phone, walked me over to Subaru to get my car all set, and even had a nice red bow for my new car! - 2026-05-31 | 5.0/5 | Lori T. — Always positive and helpful. Kevin’s years in automotive sales is clearly defined. Our family has been customers of Kevin’s for 8 years. Trust is a valuable ingredient when purchasing a car. Kevin has always provided that. - 2026-07-06 | 5.0/5 | Sharry D. — Kevin is a honest and knowledgeable sales advisor. He is always very pleasant and makes you feel like you are working with a friend. These are some of the reasons I keep returning to Kevin for my car needs. ### Kristen Smith - Profile: [https://alserra.adviserly.com/kristen-smith/reviews](https://alserra.adviserly.com/kristen-smith/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-09-17 - Rating: 5.0 stars (1025 ratings, 699 reviews) - Lifetime vehicles sold: 2510 - Recent vehicles sold: 20 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1869 Grew up in Fenton & attended the University of Michigan. Have built a reputation for being personable and accommodating in my three years in the auto industry, which makes buying the experience go smoothly. Enjoy long distance running. Recent reviews: - 2026-07-06 | 5.0/5 | Laura M. — If you’re looking for someone who truly goes above and beyond, I can’t recommend Kristen enough! She didn’t just help me find the perfect car-she made the entire process happen when I wasn’t sure it would. She was patient, knowledgeable, honest and genuinely cared about finding me the best fit. What makes Kristen even more amazing is that she hasn’t just helped me. She’s helped my dad and both of my nephews find vehicles they loved. That says a lot about the trust our family has in her. - 2026-08-03 | 5.0/5 | Mykola N. — As always Kristen was fantastic with everything. Explaining all that was available to us for the 2023 Buick Encore GX ST. My daughter loves the car. What can I say it spoke to my daughter and has character!!! Thank you ever so much for everything you have done for us. - 2026-07-30 | 5.0/5 | Cameron C. — Kristen did an amazing job!!! She made the entire process super easy and stress free. She is first class and works for a great company! Thank you Al Serra and Kristen for another perfect vehicle purchase experience. ### Kristopher Helms - Profile: [https://alserra.adviserly.com/kristopher-helms/reviews](https://alserra.adviserly.com/kristopher-helms/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (467 ratings, 290 reviews) - Lifetime vehicles sold: 1232 - Recent vehicles sold: 17 - Sales specialties: ACADIA, ENVISION, SIERRA 1500, SILVERADO 1500, TERRAIN - Call: 810-953-1769 I live in Frankenmuth with my 2 boys who are heavily involved in sports. I spend a lot of time chasing them all over mid Michigan for football, baseball, and basketball. I really enjoy traveling and the outdoors, heading to Traverse City whenever I get the chance. Also an avid MSU fan; I try to attend as many football games as I can! Recent reviews: - 2026-08-02 | 5.0/5 | Kathy S. — This was my 4th lease with Kris. Once I found the vehicle I wanted from the Serra website, it was only two days before I drove home with my new Envision. Kris is a very personable guy and knows how to use all the features on my vehicle, some of which were new to me. He helped me set everything up too. Kris is my go-to salesperson @ Al Serra! - 2026-07-16 | 5.0/5 | Andrew O. — Kris was great. This was my fifth or sixth vehicle purchase from Al Serra and the whole sales team is outstanding. My second from Kris and he went above and beyond to get my vehicle reserved while he was on vacation. Great service. - 2026-08-04 | 5.0/5 | Travis O. — Kris is great, this is the second truck I have purchased/leased through him and he continues to take care of me. I will continue to reach out to Kris when it is time for a new truck. ### Kyle Dillard - Profile: [https://alserra.adviserly.com/kyle-dillard/reviews](https://alserra.adviserly.com/kyle-dillard/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (32 ratings, 23 reviews) - Lifetime vehicles sold: 83 - Recent vehicles sold: 13 - Sales specialties: K4, K5, SELTOS, SORENTO, SPORTAGE HYBRID - Call: 810-603-1833 Hello! I am excited to introduce myself as a new Sales Consultant here at the Al Serra Auto Plaza. In my role, I am focused entirely on delivering outstanding customer service and helping clients navigate the process of finding their perfect vehicle, parts, and accessories. My goal is to proudly represent the Al Serra brand while interacting with both new customers and colleagues every day. My path to the automotive world is unique. I was born in Bolingbrook, Illinois, and moved to Walled Lake, Michigan, when I was 12. Professionally, I have spent over a decade building a robust background in IT and Cybersecurity, a field in which I earned a Bachelor of Science in Information Systems Security. When I am not at the dealership, I live an active lifestyle in New Hudson with my 5-year-old son, Logan, hitting the gym, being social, and cheering loudly for our Michigan sports teams. I look forward to assisting you with your automotive needs! Recent reviews: - 2026-07-13 | 5.0/5 | Kimberly B. — Kyle’s is an awesome sales person. He was attentive to my needs and worked hard to ensure he put me in a vehicle that meets my needs. He also understood that my reason for trading in my K5 was so that I could get an SUV where I would be able to add a hitch for my bike. Unfortunately the dealership still doesn’t have the hitch in stock but he will work something out with me on cost once they do come in. I’m very impressed with Kyle and his willingness to work with me so that my needs are met. I give him a 10 out of 10! - 2026-06-17 | 5.0/5 | Paul H. — Very positive experience and Kyle worked hard to help us get the exact Carnival Hybrid we wanted. Enjoyed the friendly no pressure atmosphere at Al Serra Kia and plan to service our van there in the future. Kyle was honest and straightforward in dealing with us through the entire process. - 2026-07-24 | 5.0/5 | Michael P. — Great communication and the process was really smooth. Kyle arranged to have the car delivered to me and that worked out really well so I did not have to get another person to bring this second vehicle for the family home. It was great working with Kyle. ### Kyle Fritzsching - Profile: [https://alserra.adviserly.com/kyle-fritzsching/reviews](https://alserra.adviserly.com/kyle-fritzsching/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2011-08-09 - Rating: 5.0 stars (304 ratings, 185 reviews) - Lifetime vehicles sold: 823 - Lifetime vehicles serviced: 1 - Recent vehicles sold: 16 - Sales specialties: CROSSTREK, FORESTER, IMPREZA, LEGACY, OUTBACK - Service specialties: OUTBACK WAGON - Call: 810-603-1852 Grew up in Grand Blanc and started in auto in 2010. Married, great sense of humor and certified gadget geek. Love college football, golf, and all things cars! Low pressure attitude, Can’t wait to share your excitement when you find your perfect car! Recent reviews: - 2026-07-03 | 5.0/5 | Rachel K. — Kyle was extremely friendly, knowledgeable, and helpful. He answered all our questions and explained all our options within our budget so we were able to feel confident that we left with the best vehicle for us. I would absolutely buy a car from Kyle again, though I know I'm in something that will last a long time so it will be a while before I need to. In the meantime I have his business card in my bag and will not hesitate to recommend him to anyone I know is looking for a vehicle. I'm very glad we ended up with Kyle - 2026-08-02 | 5.0/5 | Benjamin C. — Kyle was extremely helpful, very knowledgeable, and had great communication throughout the process of purchasing my Subaru. I am absolutely loving my new Subaru Outback. Thanks to the whole team at Al Serra Subaru for a smooth and easy experience! - 2026-07-07 | 5.0/5 | Gary G. — Very good. Kyle was very pleasant to deal with and very helpful on my purchase. He spent a lot of time going over the features on my new crosstrek answering any questions I had. ### Kyle Odglen - Profile: [https://alserra.adviserly.com/kyleodglen/reviews](https://alserra.adviserly.com/kyleodglen/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2014-02-17 - Rating: 5.0 stars (1184 ratings, 788 reviews) - Lifetime vehicles sold: 2702 - Recent vehicles sold: 23 - Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: 810-603-1856 From Grand Blanc, MI. I've been part of the Al Serra Chevy team since 2014, and I am grateful to be able to help with all 12 new car brands on site, as well as any of the 500+ used cars in stock. Univ. of Michigan Flint graduate with a degree in Finance and Economics. I aim to be patient and transparent while you're choosing a new vehicle, efficient and seamless with paperwork after deciding on which car best fits you. I'm blessed with a loving wife and three boys who help keep me grounded. When not at work, I love anything outdoors: hunting, fishing, golf, and staying active in the kids' sports! Thank you to all my customers for your trust and support over the years- I look forward to continuing to serve you! Recent reviews: - 2026-08-06 | 5.0/5 | Darlene L. — He made it very easy to trade in my 2021 truck for a new 2026 Silverado. He recommended to get tire & wheel protection, that I agreed to get because of the road hazards out there everyday. He found a truck with my specks and I was picking it up a few days later. He took care of getting my insurance switched over, my pay off with my bank and I am very grateful for all of his work he did to get me in a new vehicle. - 2026-07-13 | 5.0/5 | Daniel F. — Great! I contacted Kyle a couple days before the 4th of July holiday about a financing offer on an Equinox that expired on July 6th. He was able to find the vehicle I wanted and complete the sale in less than 36 hours so I had my new car over the long weekend. Thank you Kyle. - 2026-07-12 | 5.0/5 | Kimberly B. — I had a wonderful experience with Kyle! From the first phone call through the delivery of my new vehicle. I've never had such an easy and smooth vehicle purchase process. Will definitely be back to see him in the future. ### Kyle Ratliff - Profile: [https://alserra.adviserly.com/kyle-ratliff/reviews](https://alserra.adviserly.com/kyle-ratliff/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (68 ratings, 52 reviews) - Lifetime vehicles sold: 176 - Recent vehicles sold: 5 - Sales specialties: CIVIC SEDAN, CR-V, CR-V HYBRID, HR-V, PASSPORT - Call: 810-953-1619 I joined Al Serra Auto Plaza because of their customer-first approach, ensuring every client finds the perfect solution. With nearly eight years of experience in sales and customer service, I view my role as helping people find solutions tailored to their unique needs. My dedication to this approach earned me recognition as one of the top five sales reps for four consecutive years in my previous role. Outside work, I enjoy spending time with my wife, Dawn, and our newborn son, Jace. I embrace new technology and love being outdoors, whether working on the house, mowing the lawn, or camping & relaxing with family. Recent reviews: - 2026-04-24 | 5.0/5 | Paula K. — Kyle is very easy to work with. He did not pressure for purchase but maintained contact with me over a period of months until I was able to find a purchase that worked for me. He was patient with my changing needs and always available. I would very highly recommend Kyle to everyone. - 2026-05-22 | 5.0/5 | Joseph D. — I appreciated Kyle professionalism and knowledge as a salesman. I would refer friends and family members to Kyle in the future. He also, was patient and understanding about the purchase financing explaining the details. He is a great Ambassador for Honda. - 2026-04-23 | 5.0/5 | Erin C. — Kyle was great to work with! I’m a nervous car buyer and he made the process so low stress 😊. We wouldn’t hesitate to return for our next car purchase. ### Lance Sias - Profile: [https://alserra.adviserly.com/lance-sias/reviews](https://alserra.adviserly.com/lance-sias/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (99 ratings, 66 reviews) - Lifetime vehicles sold: 368 - Recent vehicles sold: 17 - Sales specialties: BLAZER, EQUINOX, GRAND CHEROKEE, MALIBU, TERRAIN - Call: 810-603-3531 I’m passionate about helping people find the perfect vehicle for their lifestyle and budget. I believe buying a car should be an exciting and stress-free experience, and I’m committed to making every customer feel comfortable, informed, and confident throughout the process. Whether you’re shopping for your first car, upgrading your family vehicle, or looking for something reliable and affordable, I’m here to help every step of the way. My goal is to build lasting relationships by providing honest advice, great customer service, and a no-pressure experience. I look forward to helping you drive away in a vehicle you love! Recent reviews: - 2026-06-01 | 5.0/5 | Reesa P. — Lamce went above and beyond to make sure we were in a safe and reliable vehicle after we had issues with the first one we purchased. He was so sweet understanding and caring and did everything he could to make it right. Thank you so much - 2026-06-24 | 5.0/5 | Heather H. — It was great! He was very kind and helped me get into a sold, dependable car for my kids that was within my budget. I would absolutely recommend Lance at Al Serra to anyone I know looking for a car! - 2026-07-29 | 5.0/5 | Bradley L. — Absolutely outstanding. Lance was very professional and courteous. He handled everything quickly and efficiently. Lance deserves a much higher rating than 10/10 ### Mark Brann - Profile: [https://alserra.adviserly.com/mark-brann/reviews](https://alserra.adviserly.com/mark-brann/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (74 ratings, 59 reviews) - Lifetime vehicles sold: 217 - Lifetime vehicles serviced: 26313 - Recent vehicles sold: 12 - Recent vehicles serviced: 1 - Sales specialties: ENCORE GX, ENVISION, ENVISTA, TERRAIN, TRAX - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-953-1775 Hi, everyone! Welcome to Al Serra Auto Plaza! As a Sales Advisor, my priority is always our customers' needs. I take pride in providing each of my guests with a world-class experience. I'm from Flint, MI, and studied at Saginaw Valley State University. My favorite hobbies include swimming, playing soccer, and participating in recreational basketball. I'm also a big fan of the Cleveland Cavaliers. I enjoy working in the auto industry because it allows me to connect with people from all walks of life, helping them in the best way possible. Recent reviews: - 2026-07-03 | 5.0/5 | Horace S. — It was a pleasure to meet Mark again he is all have my best interest . And always try to give me the vehicle I looking for and the price. I look forward to purchasing another vehicle again. And if someone asks me about where to purchase a vehicle from I will direct them to Al Serra and to see Mark - 2026-05-19 | 5.0/5 | Katrina W. — Mark was very prompt with everything. We had a vehicle in mind, but wanted to see others. Mark was patient and made sure to answer all questions we had. - 2026-05-13 | 5.0/5 | Shantel S. — Perfect He was right there with me from the beginning to end. Even when I needed help after he was still there God sent 4 sure. Keep up the good work. ### Mason Glazier - Profile: [https://alserra.adviserly.com/mason-glazier/reviews](https://alserra.adviserly.com/mason-glazier/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (200 ratings, 139 reviews) - Lifetime vehicles sold: 481 - Recent vehicles sold: 19 - Sales specialties: K4, K5, SELTOS, SPORTAGE, TELLURIDE - Call: 810-603-1423 I joined Al Serra in 2020 as a sales porter. My time as a porter fueled my love for the automotive industry and the new technology in cars. In 2022 I accepted the A-Team position and demonstrated the vehicle's features and technology to customers! In 2023, I moved to a Sales Advisor role, and I look forward to working with customers, providing solutions and guidance during their car-buying journey. Outside of work, I enjoy car shows, traveling, outdoor activities, and spending time with family and friends. Recent reviews: - 2026-07-26 | 5.0/5 | Katherine S. — Professional, accommodating, personable and knowledgeable. We had a lot of scheduling issues and needs, and Mason was still able to be flexible, understanding and cooperative. He did everything right as far as a salesperson with a demanding customer who had a lot of issues in addition to being a first-time buyer. Highly recommend Mason and the dealership overall. Next time we buy an SUV, we are buying a Kia. - 2026-08-04 | 5.0/5 | Dominique H. — 10 out of 10 experience. This was my first time purchasing a new SUV and Mason pretty much had all my information and had all my paperwork ready, so when I went in, it made the process so much easier and I was out the door as soon as he helped me get connected to my vehicle and showed how everything worked - 2026-07-31 | 5.0/5 | Marc M. — Mason was great! We were able to check out various options we were considering and are very happy with what we ended up with. He was easy-going, patient, and very knowledgeable about the cars and features. Thank you! ### Michael Prieur - Profile: [https://alserra.adviserly.com/michael-prieur/reviews](https://alserra.adviserly.com/michael-prieur/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (51 ratings, 40 reviews) - Lifetime vehicles sold: 213 - Recent vehicles sold: 14 - Sales specialties: EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-603-1864 Driven by nearly 14 years of automotive sales experience, I have built a career on reliability, trustworthiness, and a genuine passion for connecting with customers. My goal is to do more than sell cars; it's about understanding individual needs and helping each person find the perfect vehicle to fit their lifestyle. Beyond the showroom, I'm a dedicated husband and proud father of two amazing young men, and I will cherish every moment spent with my family. Recent reviews: - 2026-02-27 | 5.0/5 | Alex E. — I recently bought my truck from Mike and I have to say this was one of the most refreshing and straightforward car buying experiences I’ve ever had. From the moment I walked in, mike was genuinely helpful without any of the high-pressure tactics you usually get. He listened to exactly what I was looking for, asked smart questions about how I use my car, and never once tried to push me into something more expensive than I needed. When it came time to talk trade-in, I was fully prepared to get lowballed like I have in the past. Instead, Mike showed me exactly how they arrived at their offer, and honestly gave me a trade-in value that was significantly higher than what I was expecting. He was completely transparent about everything, the final out the door price, all the fees, available incentives. No surprises, no last-minute “add-ons,” no games. The whole process felt honest, efficient, and respectful of my time. I walked out feeling like I got a fair deal, actually a great deal and that he was truly on my side rather than just trying to maximize profit. 10/10 would buy from him again. - 2026-07-11 | 5.0/5 | Analise C. — Great! Mike was responsive and not pushy. I went in to Al Serra to test drive and he was patient with my questions and made sure the vehicle was still available knowing I was commuting more than an hour to just see it. He made sure everything was good with the condition of the vehicle, was thorough and supportive throughout the buying process, especially when it came to financing and trade in of my old vehicle. Mike's communication was up front and clear and he helped make sure everything went smoothly. Thank you Mike! - 2026-03-24 | 5.0/5 | Cloee W. — My experience with Mike was awesome! He walked me through the hole process step by step. I asked a lot of questions and he answered them without making me feel stupid. Mike was very good and very fast at his job, I had to wait very little time. Mike also went out of his way to help me figure out insurance process. I will definitely be sending people your way that are looking for a new vehicle. Thank you Mike, I love my truck. Cloee Wood ### Michael White - Profile: [https://alserra.adviserly.com/michael-white/reviews](https://alserra.adviserly.com/michael-white/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.8 stars (3 ratings, 3 reviews) - Lifetime vehicles sold: 28 - Recent vehicles sold: 9 - Sales specialties: ENCLAVE, GRAND CHEROKEE, SIERRA 1500, TRAILBLAZER, XT6 - Call: 810-603-1473 I have fifteen years of sales experience, two of which are in the automotive industry. I take care of my customers and exceed their expectations. I would love the opportunity to serve you at the highest level and show you why our customers love us! Outside of work, I enjoy spending time with family and friends. Recent reviews: - 2026-05-10 | 5.0/5 | Michael B. — Michael was awesome to work with. He answered all of our questions. He was very customer service oriented and easy to work with. I will be working with him on my next vehicle build! - 2026-08-01 | 5.0/5 | Melissa M. — Great experience - 2026-07-26 | 4.5/5 | Randal Z. — Very good! Michael is a professional and an excellent communicator ### Mike Medina - Profile: [https://alserra.adviserly.com/mike-medina/reviews](https://alserra.adviserly.com/mike-medina/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (112 ratings, 81 reviews) - Lifetime vehicles sold: 337 - Recent vehicles sold: 17 - Sales specialties: K4, SELTOS, SORENTO, SPORTAGE, TELLURIDE - Call: 810-603-1464 I joined Al Serra in 2024, transitioning from a six-year career in telecommunications. I am happy to help customers with any needs and willing to go above and beyond for them! Listening to the customers' needs is most important; it allows me to find the perfect vehicle for them. I enjoy spending quality time with my family, staying active by training in Brazilian Jiu-Jitsu, and spending time outdoors! I grew up in the Grand Blanc area and continue raising my family here. I love my job! Recent reviews: - 2026-06-26 | 5.0/5 | Cynthia M. — Great from start to finish! I have recommended Mike to my friend who will be looking in the next few months. Great member of the Al Serra Kia Team! - 2026-04-18 | 5.0/5 | Leonard P. — Mike showed great interest in showing us multiple cars from the various brands that you carry at your dealership in addition to Kia. - 2026-04-09 | 5.0/5 | Wendi O. — Fantastic! Mike was really wonderful to work with. Friendly and knowledgeable about all the brands. ### Nateya Tyler - Profile: [https://alserra.adviserly.com/nateya-tyler/reviews](https://alserra.adviserly.com/nateya-tyler/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2022-05-10 - Rating: 4.8 stars (73 ratings, 48 reviews) - Lifetime vehicles sold: 676 - Recent vehicles sold: 16 - Sales specialties: EQUINOX, GRAND CHEROKEE, MALIBU, TERRAIN, TRAVERSE - Call: 810-953-1772 Hello all! I am a Flint, Mi. native who graduated from Flint Southwestern Academy. I have a beautiful 8-year-old daughter. My hobbies include spending time with family and friends, camping, gaming, swimming, and relaxing. In my professional life, I’ve worked in customer service for almost ten years, where I have had the pleasure of working with clients to achieve their goals. I am an energetic, fun, and honest individual. I take pride in treating each client as if they were family. I look forward to helping you find the vehicle that is just right for you. Recent reviews: - 2026-07-30 | 5.0/5 | Mark C. — Our experience with Nateya was outstanding just like it was on our previous purchase in 2024. Nateya goes above and beyond in trying to make your buying experience easy and enjoyable 😀We highly recommend calling her when you are looking to purchase a vehicle!! - 2026-08-07 | 5.0/5 | Dale H. — Excellent. She was timely from my first visit to the closing of the purchase. Always cordial and professional. An additional plus non pushy on any part of the purchase. Thank You - 2026-06-08 | 5.0/5 | Therena E. — Nateya is so professional and knowledgeable of her helping make a second time. I appreciate her patience helping me make my decisions. ### Nathan Monterosso - Profile: [https://alserra.adviserly.com/nathan-monterosso/reviews](https://alserra.adviserly.com/nathan-monterosso/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-11-02 - Rating: 4.9 stars (374 ratings, 258 reviews) - Lifetime vehicles sold: 871 - Recent vehicles sold: 11 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-953-1773 From Shelby Township, MI. 12 yrs in Auto. Attended Macomb Comm College. Love the Spartans! Married father of 2. Boys Scouts of America volunteer. I make the workplace fun, yet professional. I work exceptionally hard to get customers financed. Recent reviews: - 2026-07-13 | 5.0/5 | Terri L. — Absolutely perfect! He is honest. He listened and paid attention to my concerns. He was extremely helpful and prompt. Very satisfied and would highly recommend him to family, friends or anyone interested in purchasing a vehicle. - 2026-06-27 | 5.0/5 | Cathy A. — Excellent. He explained different features and listened to what we wanted which brought us to the perfect vehicle. We love our new 2026 Subaru Outback!!! - 2026-06-29 | 5.0/5 | Sara S. — Nathan was very helpful and easy to work with. He responded to all of my questions and concerns. ### Nichole Vandendries - Profile: [https://alserra.adviserly.com/nichole-vandendries/reviews](https://alserra.adviserly.com/nichole-vandendries/reviews) - Department: Sales (Management) - Title: Kia/VW Sales Manager - Joined: 2014-02-17 - Rating: 5.0 stars (626 ratings, 409 reviews) - Lifetime vehicles sold: 1561 - Recent vehicles sold: 14 - Sales specialties: FORTE, SORENTO, SOUL, SPORTAGE, TELLURIDE - Call: 810-603-1445 I’ve been with Al Serra since February, 2014. A comfortable and honest experience for all of my customers is my main goal. My spare time consists of family, my animals, and traveling. I look forward to working with you on any of our 12 brands soon! Recent reviews: - 2025-08-28 | 5.0/5 | Michael Q. — Nichole was fantastic to work with! She was the only sales person in the dealership the first day we arrived and she managed to give multiple people the full attention needed. We bought two cars from her in one day, she had test drives ready and pulled up for us. I will go back to Nichole as long as she’s available! - 2025-09-25 | 5.0/5 | Laura B. — Nichole makes the car buying experience simple and exciting. She's super patient, answers all our questions, and handles every time we change our minds with ease. This is our 2nd time working with Nichole and will definitely be returning to her in the future. - 2025-09-09 | 5.0/5 | Stephen K. — Nichole was very professional, pleasant and patient with us as we worked thru seeing and testing a few different vehicles that interested us before we found the ONE. Thanks for being great! See you again for the next one! ### Nick Hittle - Profile: [https://alserra.adviserly.com/nick-hittle/reviews](https://alserra.adviserly.com/nick-hittle/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2012-10-04 - Rating: 4.9 stars (865 ratings, 562 reviews) - Lifetime vehicles sold: 2038 - Recent vehicles sold: 17 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, RAM 1500, SILVERADO 1500 - Call: 810-603-1855 In my free time, I enjoy the company of my wife & two children! I like interacting with my customers & building a personal relationship with them; the more I know about my customers the better I can assist them! Recent reviews: - 2026-07-30 | 5.0/5 | Olivia K. — Nick is absolutely AMAZING to work with! He goes above and beyond to make sure you are getting the vehicle that will not only suit your needs and wants, but also your budget. He is the ONLY sales agent I trust. - 2026-06-05 | 5.0/5 | Tyler R. — Nick is extremely helpful. He answers all questions in a timely manner and has made the buying experience extremely easy for me, my wife, and our extended family. Highly recommend his services. - 2026-08-01 | 5.0/5 | Jeremy M. — He was able to get me out of my lease into a new one with no issues. Nick and the Al Serra team made it all possible. ### Paul Simpson - Profile: [https://alserra.adviserly.com/paul-simpson/reviews](https://alserra.adviserly.com/paul-simpson/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (85 ratings, 65 reviews) - Lifetime vehicles sold: 267 - Recent vehicles sold: 17 - Sales specialties: EQUINOX, FORESTER, GRAND CHEROKEE, TERRAIN, TRAX - Call: 810-603-1401 Flint Native, Graduated from Grand Blanc High School. I love to spend time with my family, going up north, riding four-wheelers, and watching sports. GO LIONS. My biggest accomplishment is my daughter; she is my entire world. I joined Al Serra in 2024 and plan to give my absolute best to every customer. I am a great listener, will do my best to meet every need, and never rush my time with my customers. I love to build relationships and make the overall experience fun and easy for you. I look forward to working with you! Recent reviews: - 2026-05-20 | 5.0/5 | Travis P. — Paul was very transparent and Patient, worked with me from open to close and I truly felt like he understood what I wanted and delivered on it. Even when it came time to sell me on the Warranties his pitches weren’t “Sharky” and he addressed my concerns with confidence and honesty. Will come back to Paul for my next car! - 2026-05-28 | 5.0/5 | Sharon L. — Paul was very personable and responsive. He was thorough and expeditious in the whole process. I would absolutely recommend Paul to anyone seeking a vehicle new or used at Al Serra. - 2026-07-16 | 5.0/5 | Ismael M. — It was great! Have worked with him before. Just a little disappointed that he hasn’t scheduled me an appointment yet to buff out a spot on my new truck , like he said he would….. ### Pete Staib - Profile: [https://alserra.adviserly.com/petestaib/reviews](https://alserra.adviserly.com/petestaib/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2012-08-06 - Rating: 4.8 stars (274 ratings, 176 reviews) - Lifetime vehicles sold: 2528 - Recent vehicles sold: 20 - Sales specialties: EQUINOX, MALIBU, SILVERADO 1500, TERRAIN, TRAVERSE - Call: 810-603-1402 Battle Creek native. Father of 2 children, Adrienne & Graham. Been at the dealership for 3 years. I’m very easy to talk to, there’s no pressure. I coach baseball, also play golf & watch football. One of my greatest experiences was my trip to Italy! Recent reviews: - 2026-08-06 | 5.0/5 | Sharron J. — Pete was the salesman who helped me with the purchase of my last vehicle. Overall the transaction went through smoothly. When I decided to get another vehicle, I was pleased to find out he was still available. Again things went well. All the vehicles I was interested in, he made available for me to test drive. Upon making the decision of which one I wanted, Pete got the paper work done and I got my new car. If you're interested in a salesman who listens to you and tries to make your decision as smooth as possible, Pete is that person. - 2026-04-14 | 5.0/5 | John K. — Pete was great to work with. Even after we bought the car, there was a missing cargo area floor cover and he said he would look into it. Though I haven’t heard back from him, I am confident he will follow through for us. - 2026-04-10 | 5.0/5 | Jakob M. — Pete is the man, got me the best price for both of my trade ins, fast and easy experience. We are in love with our new vehicle and will be coming to Pete only from here on out. Great job Pete! ### Randy Collick - Profile: [https://alserra.adviserly.com/randy-collick/reviews](https://alserra.adviserly.com/randy-collick/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (267 ratings, 176 reviews) - Lifetime vehicles sold: 1212 - Recent vehicles sold: 20 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-603-1841 Hi! I’m Randy Collick, and I would like to thank you for choosing Al Serra Auto Plaza for your vehicle needs! I look forward to working with you soon and helping you find the perfect car, truck, or SUV. Since joining the auto industry in 2000, my goals have always been to remain honest and transparent and to work in the best interests of my customers. You can depend on me to be upfront, fair, and a true professional! In my spare time, you will find me with my wife and kids, hanging out on our boat. Recent reviews: - 2026-05-18 | 5.0/5 | Christopher A. — Randy was excellent. He was a clear communicator, a good listener, and a friendly advocate who helped me navigate the transactions required to purchase a car. I reciprocated by sharing all the relevant history and pointing out the defects in my trade-in vehicle. He went above and beyond to make the deal work out, even taking steps to ensure I would benefit from a Honda Finance promotion that started several days after my first visit to the dealership. To cap things off, Randy arranged for the vehicle to be delivered to our home in Ann Arbor. Can't say enough good things about Randy. Thank you, sir! p.s. I found out, in subsequent visits that he's not alone at Al Serra -- there are many kind and helpful people who made this experience one of the best! - 2026-06-25 | 5.0/5 | Jeanie T. — We have had the opportunity to work with Randy on several of our purchases. He is a fantastic person who makes the process of choosing the right vehicle to the delivery process super simple. Randy is very efficient, a great listener, and personable throughout the entire process. Thank you, Randy - 2026-05-07 | 5.0/5 | Amy K. — Our overall experience was great! Randy was efficient and very helpful. Any questions were answered, his suggestions made sense. We went in on Friday and had our truck on Monday!! This was one of the easiest vehicle purchases we have ever had. Thanks, Randy!! ### Ryan Fohey - Profile: [https://alserra.adviserly.com/ryanfohey/reviews](https://alserra.adviserly.com/ryanfohey/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2014-05-12 - Rating: 4.9 stars (356 ratings, 212 reviews) - Lifetime vehicles sold: 2425 - Recent vehicles sold: 21 - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-953-1778 Grew up in Clio, Attended Powers Catholic High. Love all things Spartans, my dog Alfie, and touring on my motorcycle. Providing an honest, friendly service for my clients is what I thrive on -come and experience the difference for yourself! Recent reviews: - 2026-07-16 | 5.0/5 | Mark G. — This is my 4th vehicle that I’ve bought from Ryan even referred my family who has purchased a vehicle from Ryan, he’s very honest when it comes to a vehicle. He will go above and beyond to make sure everything is perfect even after everything is signed and ready to go. Customer satisfaction is key for me to purchasing a vehicle, and clearly Ryan is a Perfect Fit when customer satisfaction is the highest. Thanks again Ryan . - 2026-05-29 | 5.0/5 | Madelyn H. — Had a great experience working with Ryan! He was knowledgeable, honest, and made the entire car-buying process smooth and stress-free. He took the time to answer all of our questions and never made us feel pressured. I really appreciated his professionalism and communication throughout the process. Would highly recommend asking for him. - 2026-06-17 | 5.0/5 | Garan G. — Ryan is an excellent salesman. We have purchased 6 vehicles from him. 5 were used and 1 brand new. We are very happy with his honesty and integrity. Definitely the best car salesman I have ever met. When we want a car we go directly to him. He always gets us the best deal and looks out for the customer. ### Scott Good - Profile: [https://alserra.adviserly.com/scottgood/reviews](https://alserra.adviserly.com/scottgood/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Joined: 2005-07-14 - Rating: 4.9 stars (323 ratings, 191 reviews) - Lifetime vehicles sold: 2540 - Recent vehicles sold: 19 - Sales specialties: EQUINOX, MALIBU, SIERRA 1500, SILVERADO 1500, TERRAIN - Call: 810-603-1804 I am a Sales and Leasing Professional here at the Al Serra Auto Plaza. I am located in the Used Car building. I look forward to earning your business! Recent reviews: - 2026-02-21 | 5.0/5 | Teril C. — Scott was a pleasure to work with, he listened to our desires in a vehicle and went above and beyond anything we could ever dream of. His professionalism and attention to detail was second to none, Scott will forever be our salesman and we will recommend him to everyone we know. Thank you for giving us an amazing customer experience. - 2026-07-31 | 5.0/5 | Donald W. — Scott was great to work with, always quick to respond to my calls and texts. I really appreciate the help from both Scott and the Used Car Manager when I ran into an issue less than 48 hours after taking ownership. Everything was taken care of, and I’m very happy with the outcome. - 2026-06-02 | 5.0/5 | Laurie S. — Amazing experience with Scott Good again! He makes the buying process super easy and is very straightforward and thorough. I specifically buy all our vehicles from Al Serra so I can deal with Scott. ### Sean McDermott - Profile: [https://alserra.adviserly.com/sean-mcdermott/reviews](https://alserra.adviserly.com/sean-mcdermott/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (444 ratings, 310 reviews) - Lifetime vehicles sold: 1103 - Recent vehicles sold: 16 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, CR-V HYBRID, ODYSSEY - Call: 810-953-1598 I grew up across the state in Muskegon MI. Later on, I went on to Ferris State University in Big Rapids for Hospitality Management. I always had fun going out, hiking around the campus woods, and exploring new parts of town whenever possible. I'm currently living in Grand Blanc with my fiance Aubrey and our dog Alfred. I still enjoy hiking and being outdoors whenever possible. I love to cook, camp, and play with my dog. Recent reviews: - 2026-06-02 | 5.0/5 | Lance R. — Sean was a pleasure to work with. He was knowledgeable, transparent, and very helpful. Every question was answered clearly, and he made sure I understood all my options. He made the whole process simple and stress‑free. I’d gladly buy from him again. Highly recommended. - 2026-06-27 | 5.0/5 | Les B. — This was our 3rd vehicle we bought from Sean. Sean is always a pleasure to buy from. Informative, knowledgeable about his products and features and not a pushy salesman. That's what make him great! - 2026-07-09 | 5.0/5 | Peggy K. — Sean was on top of everything. Proactive, helpful, knowledgable, friendly. He made himself available whenever we had a question or concern. We couldnt have asked for a better person. ### Sheri Mosteller - Profile: [https://alserra.adviserly.com/sheri-mosteller/reviews](https://alserra.adviserly.com/sheri-mosteller/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (300 ratings, 217 reviews) - Lifetime vehicles sold: 724 - Recent vehicles sold: 12 - Sales specialties: ENCORE GX, ENVISION, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-603-1816 I've worked in dealerships since 2017 in Guest Services. I genuinely have a passion and love for what I do, and my goal is to put dreams in driveways. I've been with my husband since 2013, we just recently got married in Savannah, and we have a beautiful daughter. I'm originally from Florida. I worked at Disney for five years. I love spending time with my family and exploring Michigan. We just purchased our first home here in Grand Blanc, and we have two rescue dogs named Harley and Vander that love running around their new backyard. Recent reviews: - 2026-06-01 | 5.0/5 | Harriett N. — Sheri was extremely helpful and personable. She showed me various possibilities for my purchase, and she was very knowledgeable about my Envision when she showed me the many icons and menus located in the car. She clearly presented the various care and protection options available to me but she was not pushy about them. This quality in a sales person is important to me and does influence whether I will recommend that person to others. Sheri did an excellent job with all aspects of the sale. - 2026-07-12 | 5.0/5 | Dorothy P. — Sheri did an excellent job of expediting my car purchase. She was organized and helpful, answering all questions or getting back to me with answers that needed more information. The transaction went smoothly, Sheri was prepared and on time for all areas of this purchase. - 2026-06-23 | 5.0/5 | Andrew M. — We had an excellent experience with Sheri. She was attentive and very responsive to our questions. We reached out to her on a Saturday morning and we’re driving our new car home Monday evening. She was easy to work with and made us feel very comfortable. ### Stephanie Pearson - Profile: [https://alserra.adviserly.com/stephanie-pearson/reviews](https://alserra.adviserly.com/stephanie-pearson/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (115 ratings, 93 reviews) - Lifetime vehicles sold: 265 - Recent vehicles sold: 11 - Sales specialties: COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500, WRANGLER - Call: 810-603-1409 I've been helping families find their perfect vehicle since 2015! In 2024, I became a part of the team here at Al Serra, where I'm excited to continue to build lasting relationships created on honesty, respect, and a genuine desire to help. I'm thrilled to have the opportunity to offer so many different brands, whether new or used, all in one place! Outside of work, I am usually with my son at the ball field or looking for the next outdoor adventure. I love everything from skydiving and ziplining to hanging at the beach reading a book. I can't wait to meet you and show you an enjoyable, relaxed, and helpful car shopping experience! Recent reviews: - 2026-07-23 | 5.0/5 | Kathleen S. — Stephanie Pearson is very helpful and understanding of what you are looking for. She goes out of her way to reassure you that she can accommodate your needs. She doesn't pressure you into anything. Knowledgeable, helpful, understanding and a pleasure to deal with. - 2026-07-12 | 5.0/5 | Adam H. — She was great to work with. The advertising department needs to be careful when listing a vehicle to be accurate so they do not incur litigation. My truck was definitely smoked in and probably more obvious when it was cleaned however, they listed it as a non-smoker. - 2026-07-11 | 5.0/5 | John K. — Stephanie did a great job on my 2026 RAM she is great at handling any situation!!! Could not be happier with the deal on our vehicle. I will drive the 2 hours to purchase another vehicle when it’s time ### Steven Edwards - Profile: [https://alserra.adviserly.com/steve-edwards/reviews](https://alserra.adviserly.com/steve-edwards/reviews) - Department: Sales (Used Vehicle Sales) - Title: Pre-Owned Sales Advisor - Rating: 4.9 stars (161 ratings, 104 reviews) - Lifetime vehicles sold: 750 - Recent vehicles sold: 12 - Sales specialties: ACADIA, EQUINOX, GRAND CHEROKEE, MALIBU, TERRAIN - Call: 810-603-1457 I am a native of Flint with over 15 years in customer service and have a passion for helping people. In my spare time, I enjoy spending time with my family and friends, along with doing anything that keeps me outdoors, including fishing, hunting, camping, or just sitting by a campfire. See me for your next vehicle purchase! Recent reviews: - 2026-03-09 | 5.0/5 | Julie T. — My experience with Steven was the best! He was kind, patient, and he made it stress free. I would recommend him to everyone over and over again. I have bought from other dealers and felt pushed into something I was unsure of. Steven listened to my needs and I trusted his knowledge and I ended up with a car I love. Thank you so much! Go get your next vehicle from him, you will not be disappointed:) - 2026-03-31 | 5.0/5 | Michele B. — Steven was the utmost professional. Very kind and personable. He handled the my purchase efficiently and made the transaction seamless and stress-free. He was a great salesman and helped me find the perfect fit for my needs. He offered suggestions and various options without any pressure. Thank you Steven—you are exceptional asset to the Al Serra team. - 2026-03-20 | 5.0/5 | Margaret M. — Steven made looking for a new car enjoyable. He took the time to explain the process, and answered all our questions. I definitely would recommend buying from him. ### Tim Edwards - Profile: [https://alserra.adviserly.com/timedwards/reviews](https://alserra.adviserly.com/timedwards/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1993-05-03 - Rating: 4.9 stars (518 ratings, 357 reviews) - Lifetime vehicles sold: 1553 - Recent vehicles sold: 3 - Sales specialties: ENCLAVE, ENCORE, ENVISION, SIERRA 1500, TERRAIN - Call: 810-603-1841 Grew up in Flint. Tuskegee University graduate. 23 yrs in auto. GM Mark of Excellence award winner. Married high school sweetheart; father of 3 boys. A trustworthy advisor who is always upfront with each and every customer. Love to play golf! Recent reviews: - 2026-03-15 | 5.0/5 | Terry B. — Excellent! Tim is so very professional, kind, respectful and efficient. He located a new car for me quickly. I couldn’t find the title to my old car but he helped me through the process of obtaining a new one. He even called the DMV on my behalf to check if I would be able to walk in. He explained each document that needed my signature thoroughly and gave me a very detailed orientation on the new car. He adjusted his work schedule to meet me for the pick up. I’ve been working g with him for many years and I’ve never been disappointed. - 2026-03-05 | 5.0/5 | Shirley D. — Tim does an outstanding job from beginning to completion. He provided extra care for my Mom who was unable to come into the dealership by making everything convenient for her. He took care of my car needs with a plan that was perfect for her. We appreciate all of his helps/guidance. - 2026-03-13 | 5.0/5 | John B. — Tim is great to work with. This is the second car that I purchased from him. He went out of his way to expedite the purchase of this car. ### Tom Short - Profile: [https://alserra.adviserly.com/tom-short/reviews](https://alserra.adviserly.com/tom-short/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (427 ratings, 311 reviews) - Lifetime vehicles sold: 1067 - Recent vehicles sold: 15 - Sales specialties: ACADIA, ENCORE GX, ENVISION, SIERRA 1500, TERRAIN - Call: 810-603-1817 Born and raised in Genesee County, I have lived and worked in the area most of my life. I am married to a wonderful woman who puts up with my love for Brazilian Jiu-Jitsu and Muay Thai Kickboxing, and we live in Grand Blanc with our two spoiled dogs Jackson and Jemma. My goal is to provide you with the best experience possible when purchasing your new or “new to you” vehicle. Allow me to help you find the best vehicle for your situation at the best price! Recent reviews: - 2026-07-02 | 5.0/5 | Janet H. — Tom listens and is patient…which is so helpful when I need to take my time to figure out what I like and don’t like, and consider the options carefully. Tom makes it feel ok ask questions, which is something that builds trust. His communication style is warm, open, swift, and reliable! My 3rd time leasing a Buick with Tom was an enjoyable AND efficient experience once again!!! Thank you Tom! - 2026-07-13 | 5.0/5 | Nicole G. — Tom made sure I got exactly what I wanted and in a very timely manner!! I went one day to check it out and I brought the car home a few days later and total time was like 2 hours of being there which was a huge plus for me! He was wonderful! - 2026-07-27 | 5.0/5 | Joseph R. — Excellent communication and very professional. Walked us through the purchase of the vehicle. Great experience. An issue came up after our purchase, Tom resolved the issue quickly and professionally. ### Tracy Cudd - Profile: [https://alserra.adviserly.com/tracy-cudd/reviews](https://alserra.adviserly.com/tracy-cudd/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (166 ratings, 125 reviews) - Lifetime vehicles sold: 411 - Recent vehicles sold: 20 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-603-1406 I am honored to be part of the Al Serra team. I love spending time with my family, taking trips, and making memories with my three boys. I look forward to assisting you with your next new or used vehicle! See me in the Subaru building. Recent reviews: - 2026-08-03 | 5.0/5 | Linda B. — Tracy was very knowledgeable and responsive to my questions whether in person, text, or email. She was timely in having everything together when I arrived at the dealership. She took lots of time and had lots of patience as I navigated the process of purchasing a new vehicle. I would highly recommend Tracy in the car sales process. Linda B - 2026-07-01 | 5.0/5 | William V. — Tracey has always went out of her way to find the vehicles that suit our needs. My wife and I feel very comfortable referring our friends and family to Tracey. - 2026-05-12 | 5.0/5 | Robert Y. — Overall, this was the best new vehicle buying experience I have had. Tracy made the entire purchase process simple, stress free and with a friendly smile. ### Trent Vartanian - Profile: [https://alserra.adviserly.com/trent-vartanian/reviews](https://alserra.adviserly.com/trent-vartanian/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (432 ratings, 286 reviews) - Lifetime vehicles sold: 923 - Recent vehicles sold: 14 - Sales specialties: ACADIA, ENVISION, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-603-1874 I want to welcome you to Al Serra Auto Plaza! I am honest, caring, and will do whatever I can to make your time at the Auto Plaza a world-class experience. My goal is to help you find the perfect vehicle! Outside of work, I am an avid Michigan State and Detroit Lions fan. I also enjoy golfing, cruising Woodward Avenue, and spending time with family and friends. Recent reviews: - 2026-06-08 | 5.0/5 | Debra D. — This is my second purchase of an Enclave (Avenir) with Trent. He found my new 2026 at another dealership and made a trade to find exactly the car I wanted. Communication and paperwork was timely and without errors. I like that I can return at anytime and he will further explain to me about the features in my new vehicle. Trent is a very nice person and I look forward to purchasing from him in the future. - 2026-07-06 | 5.0/5 | Eva D. — Trent was great to work with. This is my second lease with Trent and I would recommend him to anyone that asks. He makes the whole process easy and fast. He did all the work, I just told him what I was looking for, Trent took time and didn't push me into anything I didn't want. When it comes time to trade in my vehicle I will surely call on Trent again. Thanks for a great exprience. - 2026-07-31 | 5.0/5 | Kim R. — MY EXPERIENCE WITH TRENT WAS WONDERFUL. TRENT IS VERY HELPFUL, PATIENT AND KIND. HE WORKED WITH ME TO FIND THE PERFECT VEHICLE! I AM VERY HAPPY WITH MY SERVICE AND WILL DEFINATLEY RECOMMEND TRENT TO OTHERS, AS A MATTER OF FACT I HAVE ALREADY RECOMMEND TRENT TO TWO OTHERS. ### Trey Conner - Profile: [https://alserra.adviserly.com/trey-conner/reviews](https://alserra.adviserly.com/trey-conner/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (107 ratings, 86 reviews) - Lifetime vehicles sold: 274 - Recent vehicles sold: 14 - Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, TRAX - Call: 810-603-1868 I joined Al Serra in 2024, but my career in the auto industry began six years before that. In my spare time I enjoy spending time with my beautiful wife, daughter, two cats, and our one dog. I am the head coach of the boys swim and dive team at Grand Blanc High School and an avid US Masters swimmer. Currently I am enrolled at Northwood University to receive my bachelors degree in Automotive Marketing and Management. My hobbies include swimming, building Marvel Legos, and rewatching Ted Lasso. During college football season you can catch rooting on my favorite team the Miami Hurricanes! I pride myself in my transparency, hassle-free buying experience, and always putting my clients first. Tell your friends and family to #ComeSeeT ! Recent reviews: - 2026-07-17 | 5.0/5 | Angella W. — Trey is incredibly understanding and patient! I couldn’t decide which path and which vehicle made sense for my family and he helped me choose quickly and efficiently. He was thorough with the paperwork and made it easy on me to just sign the deal without having to do a ton of extra work. He listened to what we needed for budgeting and made it work well within our means. Highly recommended! - 2026-07-24 | 5.0/5 | Tariya S. — I’m a repeat customer of Trey and once again, he met my needs sufficiently. He got me into exactly what I was looking for. He wasn’t pushy and as always he was very patient with me. I would highly recommend Trey to anyone who’s in the car market (for both new or used). - 2026-08-04 | 5.0/5 | Monica L. — Trey got me into a vehicle I love and suits my needs perfectly, he listens great and won't push you into something you don't want. He made the whole process a breeze and left me with nothing to worry about. ### Trey Edwards - Profile: [https://alserra.adviserly.com/trey-edwards/reviews](https://alserra.adviserly.com/trey-edwards/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (277 ratings, 198 reviews) - Lifetime vehicles sold: 735 - Recent vehicles sold: 16 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, RAM 1500, WRANGLER - Call: 810-603-1826 I grew up in Grand Blanc and graduated high school in 2016 from Grand Blanc High School as a dual-sport athlete. I attended and graduated from Albion College in 2020 with a degree in communication, completing four years of college football as well. I love sports and enjoy playing basketball and golf. I love working with people, and I strive to give you the best experience here at Al Serra. Recent reviews: - 2026-04-22 | 5.0/5 | Harvey M. — Trey took care of all of me and my wife’s car experience. He was there from beginning to end not pressuring us at all. Everything I pointed out on the car he was right there to correct the situation immediately. I would highly recommend Trey. - 2026-08-05 | 5.0/5 | Gordon H. — Very happy with my experience with Trey.Absolutely wonderful to work with.I would recommend him to friends and family. Thank you! - 2026-07-28 | 5.0/5 | Michael B. — Trey was great! Made the whole purchase process pretty painless. I would not hesitate to refer Trey to anyone. ### Victor George - Profile: [https://alserra.adviserly.com/victorgeorge/reviews](https://alserra.adviserly.com/victorgeorge/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2009-10-01 - Rating: 5.0 stars (835 ratings, 556 reviews) - Lifetime vehicles sold: 1790 - Recent vehicles sold: 9 - Sales specialties: EQUINOX, ESCALADE, XT4, XT5, XT6 - Call: 810-603-1453 I grew up in this business and have enjoyed it. With over 30 years experience, I can appreciate what is important to my customers today. My wife Cathy and I live in Grand Blanc. We have 3 children. I can offer you "the best" automotive experience. Recent reviews: - 2026-07-05 | 5.0/5 | Sally C. — Outstanding! I purchased my 2019 Jeep from Vic and now my new 2026 Jeep. I liked working with Vic so well I referred my neighbor to him who has purchased 4 cars from him over the past 6 years. He goes the extra mile to help his customers. - 2026-06-08 | 5.0/5 | Shanee G. — I had a great experience with Vic he is a amazing Sales Advisor. I've been going to him for my vehicles for quite some time now and I never leave disappointed. I would definitely recommend him to anyone that wants to purchase a vehicle. - 2026-05-18 | 5.0/5 | Stephen L. — Vic George is an outstanding person to work with . The Al Serra Cadillac team is a GREAT bunch folks. The lead mgr Ryan was just a pleasure to work with he did everything in his power to make everything in every way happen for me. ### Wade Roberts - Profile: [https://alserra.adviserly.com/wade-roberts/reviews](https://alserra.adviserly.com/wade-roberts/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (110 ratings, 74 reviews) - Lifetime vehicles sold: 319 - Recent vehicles sold: 13 - Sales specialties: CT5, ESCALADE, LYRIQ, XT5, XT6 - Call: 810-603-1429 Born in Charlevoix, I grew up in the Burton area. My father, who always had unique cars, drew my attention and passion for vehicles. I have always been highly competitive and learned what "team" means at a young age. Being competitive and having a passion for helping others led me into sales right out of high school. I entered the Car industry nearly five years ago; each day brings excitement! I have a wonderful wife and six children aged 7-21. I enjoy exercise, golf, and any sporting activities I can do in my spare time. Weekend trips up north are always an excellent reset for my wife and me throughout the year! My core strengths are my ability to relate, listen, and empathize, which has led to my success in sales over the years. Recent reviews: - 2026-03-23 | 5.0/5 | Debra K. — Wade did an excellent job! Very knowledgeable of my new vehicle, explained everything in detail.. Took the time to listen and answer all of my questions. Easy in and easy out. When out in the vehicle explaining all of the features, he even noticed a few areas not cleaned to his standards. Rather than ignoring them, he went back into the office returning with a cleaning product and cloth to address the issues! Thanks for having dedicated employees like Wade! Deb and PK - 2026-06-03 | 5.0/5 | David W. — Working with Wade was outstanding from start to finish. Purchasing a vehicle remotely can be stressful, especially from several states away, but Wade made the entire process seamless. He was responsive, transparent, patient with my questions, and always kept me informed throughout every step. His professionalism and communication gave me complete confidence in the purchase, and he turned what could have been a complicated transaction into a smooth and enjoyable experience. - 2026-07-10 | 5.0/5 | Brittany M. — Wonderful experience! Very responsive and helpful. He was able to get me into a new vehicle with some great promotions. Highly recommend. Wade made purchasing a vehicle an easy transaction and was patient answering all my questions. Thanks again. I’ll refer friends & family in need of a vehicle. ### Aman Sharma - Profile: [https://alserra.adviserly.com/aman-sharma/reviews](https://alserra.adviserly.com/aman-sharma/reviews) - Department: Service (Service) - Title: Subaru Service Advisor - Rating: 4.9 stars (2294 ratings, 1409 reviews) - Lifetime vehicles serviced: 22789 - Recent vehicles serviced: 307 - Call: (810) 695-9712 I have been in the automotive industry for four years specializing in aftermarket performance. I come from a small family in New York, we have owned these cars ourselves, and all of us loved them hopefully as much as you do! Outside of work, I build and race older Hondas and compete in a national class called All Motor Pro. Being here at Subaru of Grand Blanc is wonderful and I look forward to delivering to you a fantastic experience! Recent reviews: - 2026-08-05 | 5.0/5 | Ellen C. — Aman was great. He got me in in an emergency so I didn't have to miss my vacation. He communicated everything very well. I have had nothing but positive experiences with the Service department. - 2026-07-31 | 5.0/5 | Dawn J. — Great. I was very impressed with all the aspects of the service at this dealership from the video I received while they were working on my car to the quickness of the service. - 2026-07-27 | 5.0/5 | Olga D. — Aman was pleasant to work with. Got me started right away on my service and kept me informed . ### Ben Bronson - Profile: [https://alserra.adviserly.com/ben-bronson/reviews](https://alserra.adviserly.com/ben-bronson/reviews) - Department: Service (Service) - Title: Honda Service Advisor - Rating: 4.8 stars (997 ratings, 577 reviews) - Lifetime vehicles serviced: 12805 - Recent vehicles serviced: 190 - Call: 810-953-1552 I have been in the automotive aftermarket industry for many years working in parts stores, technician support roles, vehicle towing, and service management to ultimately arrive at the dealership experience. In advancing my career and love for helping others, I have spent several years assisting customers with their automotive maintenance and service needs, treating everyone as a family member, and keeping the safety and longevity of their vehicle first and foremost. I make sure customers' concerns are taken care of and provide solutions. I love off-roading, riding my motorcycle, and enjoying time with my family when I am not at work. Recent reviews: - 2026-07-26 | 5.0/5 | Joanne W. — My Honda Passport recall was not able to be completed at this time because of instructions from the manufacturer. However, Ben saw that the car was inspected and safe for my use. As always, Ben was helpful and kept me informed. - 2026-08-08 | 5.0/5 | Emmanuel P. — It was really great and the best part was the timing of the repair. He called me about the repair within 8 hours and again the very next day about the completion of the repair. I am very pleased the way it turned out. - 2026-07-07 | 5.0/5 | David R. — This was a routine oil change and tire rotation. Work was performed as estimated. Ben was courteous and very interested in also helping with a minor navigation quirk when using google maps in the vehicle. ### Blake Ball - Profile: [https://alserra.adviserly.com/blake-ball/reviews](https://alserra.adviserly.com/blake-ball/reviews) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.9 stars (628 ratings, 417 reviews) - Lifetime vehicles serviced: 5945 - Recent vehicles serviced: 312 - Call: 810-953-1770 I grew up in the auto industry. My Dad has worked for GM for 25 years; one of my Grandfathers retired from Ford, another from GM, and my Great-Grandfather retired from GM. I have always enjoyed learning about cars and how so many pieces come together to give us a means of transportation. I had tried other fields before I turned to the auto industry, but never found my niche. Still, it allowed me to build excellent communication skills. I enjoy my position as a service advisor here at Al Serra. It allows me to keep learning daily and share it with the great customers I meet and work with. Being able to help people and make their vehicle repair experience enjoyable is something that is satisfying for me. Outside of work, I enjoy being outdoors. I spent some time as a white water raft guide and have ambitions to make a self-supported trip through the Grand Canyon. I have a beautiful fiancé and two dogs at home. I am the oldest of six siblings; I grew up in Mt. Morris, MI. Recent reviews: - 2026-07-29 | 5.0/5 | David C. — Blake was great. I recently bought a car that has needed continuous works since the date of sale. Blake has helped me out so much when it comes to getting appointments scheduled, having loaners available, and communicating with me during my chevy certified service repairs. Quick responses and clear information are what you should expect when working with Blake. - 2026-08-03 | 5.0/5 | James K. — Blake was very professional and very knowledgeable. He answered all my questions. It was raining that day and my wife was with me and she had a broken angle and he returned the car inside the building so she wouldn’t have to walk in the rain. - 2026-07-30 | 5.0/5 | Matthew B. — Very good service and very accommodating will definitely go back to him on every visit. Very informative and answered and explained all questions regarding service. ### Chris Trzasko - Profile: [https://alserra.adviserly.com/chris-trzasko/reviews](https://alserra.adviserly.com/chris-trzasko/reviews) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 4.9 stars (716 ratings, 455 reviews) - Lifetime vehicles serviced: 7045 - Recent vehicles serviced: 261 - Call: 810-603-1825 I am a lifelong Metro-Detroiter (except for college in South Carolina) who has been married to his college sweetheart for almost 20 years. As a former/retired teacher, customer service is of the utmost importance to me (and something I pride myself on). I collect sneakers, enjoy golf, and spend time with my children in my spare time. My son is active in travel sports, and my daughter is active in dance and gymnastics. Recent reviews: - 2026-08-07 | 5.0/5 | Robyn P. — Chris was professional. I left a phone message and he promptly returned my phone call. He kept me posted regarding the status of my car . - 2026-08-04 | 5.0/5 | Michelle M. — My experience was great! Chris kept me informed on the progress of my vehicle and addressed all my questions and concerns. - 2026-07-28 | 5.0/5 | Catherine D. — Prompt and courteous service. Explains the issue simply and clearly. Excellent customer service. ### Cody Younglove - Profile: [https://alserra.adviserly.com/cody-younglove/reviews](https://alserra.adviserly.com/cody-younglove/reviews) - Department: Service (Service) - Title: Chevrolet Service Advisor - Joined: 2008-08-07 - Rating: 4.9 stars (3213 ratings, 1890 reviews) - Lifetime vehicles serviced: 26707 - Recent vehicles serviced: 181 - Service specialties: ACADIA, SIERRA 1500, TERRAIN - Call: 810-953-1771 Known as the guy who's always smiling, I’m very dependable & friendly. 3-time Motocross State Champion! Grew up in Flint. Went to Carmen Ainsworth High. 8 years experience in the auto industry. Also love fishing, football, hunting, & mountain-biking. Recent reviews: - 2026-08-01 | 5.0/5 | Sharon W. — Cody was pleasant to deal with. He went above and beyond to resolve an issue for me without me asking him because he felt it was the right thing to do - 2026-07-25 | 5.0/5 | Scott G. — I’ve worked Cody a lot, he always provides a spectacular service and customs experience - 2026-07-30 | 5.0/5 | Pam T. — Very helpful! Solved my problem quickly and efficiently. ### Connor Fisher - Profile: [https://alserra.adviserly.com/connor-fisher/reviews](https://alserra.adviserly.com/connor-fisher/reviews) - Department: Service (Service) - Title: Cadillac Service Advisor - Rating: 4.8 stars (1634 ratings, 891 reviews) - Lifetime vehicles serviced: 19147 - Recent vehicles serviced: 221 - Call: 810-603-1452 I am from Grand Blanc and joined the Al Serra Team in 2019. You will find that I am very upbeat and ready to assist you with any of your service needs. You can count on me to be transparent and honest, and my goal is to make sure you are delighted with your service experience. I work toward having repeat business as I want to be your service guy. In my spare time, I enjoy golfing and watching any sports venue. I am a big Michigan State fan; GO GREEN! I also enjoy traveling, and my favorite destination so far has been to Colorado. Recent reviews: - 2026-07-17 | 5.0/5 | Sarah M. — My experience with Connor was excellent. He listened to my concerns and kept me informed of the status of the services that were being performed on my vehicle. - 2026-07-17 | 5.0/5 | Dazarine T. — Connor delivered great customer service throughout my visit. He kept me informed & made sure all of my concerns were addressed in a professional manner. - 2026-07-12 | 5.0/5 | David H. — Everything was great. The service was completed as planned and with in the timeframe that was discussed. ### Curtis Holt - Profile: [https://alserra.adviserly.com/curtis-holt/reviews](https://alserra.adviserly.com/curtis-holt/reviews) - Department: Service (Service) - Title: Kia Service Advisor - Rating: 4.9 stars (1733 ratings, 1088 reviews) - Lifetime vehicles serviced: 14592 - Recent vehicles serviced: 134 - Call: 810-603-1875 When a customer walks through the door, I always provide the kind of service I would like to receive if I happened to be in their shoes. That mentality has led me to find my home at Al Serra Auto Plaza and work among those who see it the same way. I was born and raised in Flint, Mi, and have tremendous pride in my hometown. I am also currently attending the University of Michigan-Flint studying to attain a B.A. in History. Go Blue! I enjoy spending my time with my family and exploring the amazing outdoors throughout Michigan. If I am not camping, I am often found working on a project car of some variety and teaching my children how to take care of a classic. If I happen to meet you, I hope to help make your day a little better than what it was before we met. Recent reviews: - 2026-07-13 | 5.0/5 | Diana B. — I always feel like family when i bring SU-B-DOO in for her “time to do” things. Curtis is respectful, engaged and certainly lets me know that my car is as important to he and the staff as it is to me. Already a pleasure to do business here and always a delight to see Curtis. - 2026-07-05 | 5.0/5 | Laura T. — The perfect gentleman. He showed me my upcoming service needs and cost, which are helpful on my budget. He also printed out a list of recommended tires, which I will need soon. - 2026-07-17 | 5.0/5 | Atanu B. — Curtis is excellent and has very professional and friendly attitude. He has always provided me with a follow up explanation and additional options on any service issues. ### Dennis Sauve - Profile: [https://alserra.adviserly.com/dennis-sauve/reviews](https://alserra.adviserly.com/dennis-sauve/reviews) - Department: Service (Service) - Title: Volkswagen Service Advisor - Rating: 4.7 stars (1365 ratings, 729 reviews) - Lifetime vehicles sold: 205 - Lifetime vehicles serviced: 15987 - Recent vehicles sold: 2 - Recent vehicles serviced: 107 - Sales specialties: ACADIA, EQUINOX, FORESTER, OUTBACK, SILVERADO 1500 - Service specialties: CHEROKEE, GRAND CHEROKEE, TOWN & COUNTRY - Call: 810-953-1782 Welcome to Al Serra Auto Plaza! This is a dealership that goes above and beyond for all of our customers. For over 17 years, I have been working in this industry, providing exceptional service to each of my customers. 10 of those years have been at Serra Toyota in Farmington Hills. While working with the team at Serra Toyota, we received the Toyota’s President’s Award. Throughout my career, I have built a reputation for being honest, easy-going, professional, and trustworthy. Taking the time to listen to what my customers have to say allows me to provide them with world-class service. I treat all my customers like family! I love spending time with my children (my two fur-babies). Golfing and playing hockey are some of my favorite hobbies. I also love to spend time with my family and friends. When I have the time, I enjoy cheering on the Redwings, Tigers, and Lions! Recent reviews: - 2026-07-06 | 5.0/5 | Toni C. — The staff at Al Serra have always been great. They make sure to communicate what service is being done and what is being recommended. They make sure I understand the processes and why a service is being recommended. Even though Al Serra is an hour from home, I will continue to bring our vehicle here. Thank you. - 2026-07-11 | 5.0/5 | Gregory A. — Dennis does a very excellent job. He stays in contact with the customer should any unforeseen change in auto repair pop up. He's always nice to work with. - 2026-07-02 | 5.0/5 | Jeff E. — Awesome! Dennis and his technician were able to diagnose an electrical problem within 20 minutes. They fixed it, and I was on my way. ### Deon Miller - Profile: [https://alserra.adviserly.com/deon-miller/reviews](https://alserra.adviserly.com/deon-miller/reviews) - Department: Service (Service) - Title: Cadillac Service Advisor - Joined: 2006-02-11 - Rating: 4.8 stars (4451 ratings, 2404 reviews) - Lifetime vehicles serviced: 36401 - Recent vehicles serviced: 203 - Service specialties: CHEROKEE, GRAND CHEROKEE, TOWN & COUNTRY - Call: 810-603-3503 From Flint, MI. 10 yrs in Auto. Attended Mott College. Love all things Michigan State. Father of 2 boys. Traveled to Punta Cana & Dominican Republic. Excellent customer service & I never hassle customers. Known as 1st to work & last to leave! Recent reviews: - 2026-07-24 | 5.0/5 | Ray G. — My rating as a 10 was because of a welcoming experience, a thorough explanation regarding the status of my car after it was examined, and a short discussion about my expiring lease on my Cadillac XT4. Dr Ray Gist - 2026-08-08 | 5.0/5 | Arturo R. — Deon took great care in getting the issue with my vehicle handled in a timely manner. He communicated with me as the work progressed and I highly recommend him should you need work done. - 2026-08-02 | 5.0/5 | Paula C. — Excellant. Professional. Respectful. Friendly. Knowledgeable regarding services he provides. ### Fred Wallace - Profile: [https://alserra.adviserly.com/fredwallace/reviews](https://alserra.adviserly.com/fredwallace/reviews) - Department: Service (Service) - Title: CDJR Service Advisor - Joined: 2011-08-15 - Rating: 4.7 stars (2849 ratings, 1472 reviews) - Lifetime vehicles serviced: 33665 - Recent vehicles serviced: 221 - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-953-1787 Carmon-Ainsworth grad from Fenton. For well over 20 years I’ve been treating each customer like family; making sure they receive the best solutions. When I’m not fixing issues, I’m enjoying hunting, archery, fishing, or spending time with my 2 kids! Recent reviews: - 2026-07-30 | 5.0/5 | Rebecca F. — Fred is always great to work with. I'm very disappointed, however, that nobody seems to be taking my refund from enterprise seriously. I am owed back over $200 and I always get let me check on it and I'll call you back. Nobody calls me back. So, seems nobody is trying very hard. I am a single mom and this money is a lot for me. - 2026-08-07 | 5.0/5 | Mark S. — Fred is very knowledgeable. He is great to work with. He make sure that I am updated on my Jeep as it is in being worked on. Definitely would recommend him and Al Serra. Great job. - 2026-07-18 | 5.0/5 | Walter C. — Fred was easy to deal with, listened to my concerns and took a test ride with me validated the issue, worked with the technician to resolve the issue. ### Howard Taylor - Profile: [https://alserra.adviserly.com/howard-taylor/reviews](https://alserra.adviserly.com/howard-taylor/reviews) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 4.8 stars (2620 ratings, 1304 reviews) - Lifetime vehicles serviced: 27028 - Recent vehicles serviced: 164 - Service specialties: CHEROKEE, GRAND CHEROKEE, TOWN & COUNTRY - Call: 810-695-9702 I have spent the past 7 years working in the automotive industry, providing each customer with reliable service. I’m hardworking, honest, and very efficient. Taking care of my customers is my top priority. Following through is my motto, and I always keep a line of communication open with my customers and co-workers. Like to help out whenever, and wherever, I can. I love relaxing at my cottage with my fiancée, Andrea, and watching sports with my two sons, Nathan and Howie. Big fan of the New England Patriots and Detroit Tigers. I’m also an avid video gamer. Recent reviews: - 2026-07-03 | 5.0/5 | Michael H. — Once again Howard demonstrates why he is the best there is. Setting up the appointment was easy, he was ready for me when I arrived, kept me up to date on progress and as always the maintenance/repairs were done well. Wouldn’t take my vehicle anywhere else - 2026-07-29 | 5.0/5 | Jonathan N. — Knowledgeable, honest, and friendly advisor. Howard works for the best interest of the customer while supporting the Serra brand. Howard makes the service visit workable regardless of the situation, thank you - 2026-07-01 | 5.0/5 | Fred B. — Totally awesome customer service provided by Howard who makes sure that you understand what's going on explaining in detail so that you will have peace of mind trusting the situation will be taken care of. ### Jackson Groat - Profile: [https://alserra.adviserly.com/jackson-groat/reviews](https://alserra.adviserly.com/jackson-groat/reviews) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.7 stars (776 ratings, 424 reviews) - Lifetime vehicles serviced: 9040 - Recent vehicles serviced: 260 - Call: 817-603-1420 Hello, my name is Jackson Groat, and I was born and raised in Michigan. My wife Nora and I currently live in the Swartz Creek area. We enjoy spending time outdoors, tent camping, and with our church family. I received my education from Ohio Technical College. I have previously worked as a tech in the automotive field and for many years in customer service. I look forward to growing my career and building more customer relationships. I feel blessed to be a part of the Al Serra community. Recent reviews: - 2026-07-07 | 5.0/5 | Brad A. — One of the best experiences we’ve had at a dealership in the last 20 years. Jackson was professional, knowledgeable and enthusiastic. Great employee, positive attitude and very helpful. Give this man a raise!!! - 2026-07-17 | 5.0/5 | Alan L. — He kept me informed of the time line throughout the service of my vehicle. Overall I was pleased with my interaction . - 2026-07-19 | 5.0/5 | Michael C. — Jackson was great. He kept me well informed and got me back on the road again quickly and efficiently. ### Jacob Schalau - Profile: [https://alserra.adviserly.com/jacob-schalau/reviews](https://alserra.adviserly.com/jacob-schalau/reviews) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (2904 ratings, 1893 reviews) - Lifetime vehicles serviced: 25955 - Recent vehicles serviced: 330 - Call: 810-953-1788 I have worked in the auto industry since 2018 and I continue to love it every day. I am devoted to giving the most helpful solutions. My free time consists of being outdoors, traveling, and spending weekends at the cabin! Recent reviews: - 2026-07-30 | 5.0/5 | Janis C. — My experience with Jacob was excellent. Very friendly and professional. He explained everything to me in detail and made sure I understood everything. He was such a pleasure to work with. - 2026-08-06 | 5.0/5 | David F. — Great service, can’t get any better. You have a great service crew in your garage. AND I AM CRITICAL!! - 2026-08-04 | 5.0/5 | Monica M. — Excellent fast and friendly always has a smile on his face . Would definitely recommend him. ### Jennifer Hanson - Profile: [https://alserra.adviserly.com/jennifer-hanson/reviews](https://alserra.adviserly.com/jennifer-hanson/reviews) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (1188 ratings, 727 reviews) - Lifetime vehicles serviced: 17546 - Recent vehicles serviced: 226 - Service specialties: ACCORD, CR-V, ODYSSEY - Call: 810-603-1809 You can catch me cheering on the Detroit Tigers! I also enjoy water skiing, softball, and running. I’ve ran in the Detroit International Half Marathon and more. Since 1996, I’ve been providing great service to customers of the auto industry; striving to help clients find their best options. Recent reviews: - 2026-07-31 | 5.0/5 | Billie W. — I was greeted with a smile and Jennifer quickly started the process of getting info and checking out my truck. She then informed me where I could wait and that she would notify me when the work was finished. The service center was busy the day I was there, but it didn't take as long as I thought it would. Jennifer came to tell me that they were all done and she finished the payment process and I was on my way. - 2026-07-24 | 5.0/5 | Debra R. — It was a very pleasant experience. Jennifer greeted me immediately and made the process run smoothly from that point on. From that point on, everything went smoothly. Everyone in the service department is friendly and welcoming. - 2026-08-01 | 5.0/5 | Cynthia B. — Jennifer was very pleasant and efficient. Approach me with a smile which is lacking these days in Customer service. ### Jennifer Sparks - Profile: [https://alserra.adviserly.com/jennifer-sparks/reviews](https://alserra.adviserly.com/jennifer-sparks/reviews) - Department: Service (Service) - Title: Subaru Service Advisor - Rating: 4.9 stars (174 ratings, 120 reviews) - Lifetime vehicles serviced: 1704 - Recent vehicles serviced: 290 - Call: 810-603-1428 As a proud Army mom and devoted wife with three amazing kids, I bring a strong sense of compassion and commitment to everything I do. As a college graduate, I have a solid educational foundation that supports my work ethic and passion for helping others. With a previous background in the healthcare field, I understand the importance of empathy, attention to detail, and teamwork. Now, I carry those values into my new role. I am a lifelong fan of all sports and a loyal Spartan fan - GO GREEN! Recent reviews: - 2026-08-03 | 5.0/5 | Laura B. — I had my car in to be assessed for water damage, and the car was ultimately a total loss. Jennifer was great about providing me updates and working with the insurance company to make sure everything went smoothly. She made the process manageable and much less stressful than it could have been. She was kind, empathetic, a great communicator from start to finish. - 2026-08-06 | 5.0/5 | Roger G. — Jennifer and her fellow associate that assisted us were great! They were friendly, professional and efficient. We are always grateful for how we are taken care of at Al Serra. - 2026-08-05 | 5.0/5 | Richard H. — We were very pleased with the way we were treated and with the service we received. The tech explained everything, and we were on our way very quickly. ### Jim Phillips - Profile: [https://alserra.adviserly.com/jim-phillips/reviews](https://alserra.adviserly.com/jim-phillips/reviews) - Department: Service (Service) - Title: Cadillac Service Advisor - Rating: 4.8 stars (1904 ratings, 1130 reviews) - Lifetime vehicles serviced: 17822 - Recent vehicles serviced: 230 - Call: 810-603-3513 I began working at Al Serra in 2017. I have been in the dealership world for almost 17 years. I have worked in service as a technician for 4 years, in parts for 12 years, and recently moved to a Service Advisor at the Cadillac building.  I have 2 kids, a boy, and a girl, and my weekends are spent making memories with them.  My passions include my family, automobiles, ATVs, and the outdoors. I strive to make all my customers happy with their visit. A trip to the Service Department is not always planned, but it is always an opportunity to help someone through a tough situation. Recent reviews: - 2026-07-20 | 5.0/5 | Sheryl G. — I recently brought my vehicle in for new brake pads, new rotors, and an air filter replacement, and the service was outstanding from start to finish. Jim took excellent care of everything. He kept me updated on the progress and ensured the work was done efficiently. He was transparent about the pricing and never tried to push unnecessary repairs. My car now feels safe to drive and runs smoothly. Jim is an honest, high-quality service advisor. - 2026-07-28 | 5.0/5 | Michael E. — I want to thank Jim for taking good care of our vehicle during my recent visit on July 24th, 2026. He exceeded my expectations, and went above and beyond what was needed. The issue was fixed to my satisfaction and I shall return for future service. Thanks again. - 2026-07-25 | 5.0/5 | Karen C. — i have been bringing my vehicles to AL Serra for maintenance for years. the service is fast and safe. Waiting room is comfortable. The sign in employees are efficient and keep you informed of updates. ### Josh Coles - Profile: [https://alserra.adviserly.com/joshcoles/reviews](https://alserra.adviserly.com/joshcoles/reviews) - Department: Service (Service) - Title: Honda Service Advisor - Joined: 2013-10-01 - Rating: 4.9 stars (3255 ratings, 1863 reviews) - Lifetime vehicles serviced: 34712 - Recent vehicles serviced: 229 - Service specialties: ACCORD, CR-V, ODYSSEY From Grand Blanc, love to fish & hunt. Support the Flint Bowman Youth Archery Org. Earned my state mechanics certification and won a Service Elite award. Enjoy providing solutions to our customers and can’t wait for you to experience our VIP service! Recent reviews: - 2026-07-22 | 5.0/5 | Joseph G. — Easy to schedule maintenance visits online. Nice lobby to wait and work on my laptop. Prompt and thorough service. Nice to have a place like Honda of Grand Blanc that both sells and services so professionally. - 2026-07-26 | 5.0/5 | Roger H. — Very friendly and completely professional. Not my first experience with Josh and have been using this service department for years, never a bad experience. - 2026-08-07 | 5.0/5 | Carlton S. — Great service as always. Josh was his usual perfectly efficient and personable self doesn't get better than the service guys at Serra GB Honda. ### Lisa Smith - Profile: [https://alserra.adviserly.com/lisa-smith/reviews](https://alserra.adviserly.com/lisa-smith/reviews) - Department: Service (Service) - Title: Kia Service Advisor - Rating: 4.9 stars (1852 ratings, 1094 reviews) - Lifetime vehicles serviced: 18528 - Recent vehicles serviced: 243 - Call: 810-603-1857 I want to welcome you to Al Serra Auto Plaza! I'm a Service Advisor who will go above and beyond to meet your needs. I joined the auto industry right out of high school and have enjoyed working with some of this business's colleagues and customers. I love spending my free time with my family and friends, especially my amazing husband, Joe, and our wonderful children, Joe and Samantha. I love baseball; go Tigers! One of my true passions in life is to help others! Recent reviews: - 2026-07-31 | 5.0/5 | Jodi B. — Great! Lisa greeted me immediately and got me checked in right away. She kept me posted and I was pleased with the service. - 2026-08-07 | 5.0/5 | Kaley L. — Lisa was great to work with, super pleasant and got everything squared away for me so quickly and easily! - 2026-07-17 | 5.0/5 | James M. — As always very courteous, professional service whenever I visit the service dept.! ### Logan Keen - Profile: [https://alserra.adviserly.com/logan-keen/reviews](https://alserra.adviserly.com/logan-keen/reviews) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.8 stars (1484 ratings, 844 reviews) - Lifetime vehicles serviced: 16707 - Recent vehicles serviced: 330 - Call: 810-603-1863 As a Chevrolet Service Advisor with four years in grand blanc, my passion for the automotive industry and unwavering commitment to customer satisfaction drive my every action. Hailing from Atherton High School in Burton, my roots run deep in the community. Beyond the dealership, I am an avid outdoorsman. Fisherman, enjoy motorcycles, and various outdoor adventures ignite my spirit, reflecting my love for exploring new horizons. My affinity for the outdoors has led me on countless journeys across its vibrant landscapes. Professionally, I am immensely proud of my career trajectory. What sets me apart is my ability to instill trust in my customers. I believe transparency and honesty are paramount in my role. Even in challenging situations, I strive to alleviate their concerns and bring a smile to their faces. One of my greatest joys is making a positive impact on others. I am driven to ensure that every customer's vehicle is not only repaired but also safe for their loved ones. The belief that my efforts contribute to the well-being of others fuels my passion and sets me apart as a dedicated Service Advisor. Recent reviews: - 2026-07-25 | 5.0/5 | William D. — No problems with check in. I was advised that oil changes were running behind schedule because of call outs. I like to know what is going on and I was told. Also let me know that GM was upping the price of oil changes on the 6.2 engines because of the recall. For what the 6.2 engines owners went through GM shouldn’t be charging us more for oil changes. I’m on my third engine at 60000 miles. Also made a very nice touch because of the extra wait for my truck. Thanks again. - 2026-07-28 | 5.0/5 | William S. — Always a pleasant guy. Gets me in and out asap. Really great addition to your company - 2026-08-04 | 5.0/5 | Marilyn F. — Excellent. As an elderly woman he listen to me and treated me with respect. ### Maddy Starr - Profile: [https://alserra.adviserly.com/maddy-starr/reviews](https://alserra.adviserly.com/maddy-starr/reviews) - Department: Service (Service) - Title: Honda Service Advisor - Rating: 4.9 stars (993 ratings, 651 reviews) - Lifetime vehicles serviced: 9109 - Recent vehicles serviced: 233 - Call: 810-953-1585 I joined Al Serra in 2023. I love getting to know people and seeing how I can help solve some of the issues that they may be having. I grew up in Athens, GA, and moved to Michigan in 2012. I love spending my free time with my fiance and our dogs and reading and painting when I can! Recent reviews: - 2026-07-25 | 5.0/5 | Lori C. — Excellent! She was mindful of my schedule and kept me updated on the timing of my car repairs, which is important to me. - 2026-07-31 | 5.0/5 | Lori C. — Excellent! Maddy is friendly and professional. Al Serra Honda had the BEST service advisors! - 2026-07-26 | 5.0/5 | Lori L. — Wonderful. She is knowledgeable and efficient. She is also very personable and engaging. ### Marc Wallace - Profile: [https://alserra.adviserly.com/marc-wallace/reviews](https://alserra.adviserly.com/marc-wallace/reviews) - Department: Service (Service) - Title: Kia Service Advisor - Rating: 4.8 stars (826 ratings, 460 reviews) - Lifetime vehicles serviced: 10750 - Recent vehicles serviced: 241 - Call: 810-695-9701 I joined Al Serra in 2022 but have worked for the Serra Automotive group for the last four years. It has been a great transition here, and pleasant to feel at home. Working with customers brings excellent stories, even though no one was to be in for service. We learn a lot about our customers and this great community in service. I came from growing up in Kalkaska, Michigan, and went to college at Saginaw Valley State University. I have three young kids with my wife, Chelsea, and we live here in Grand Blanc. GO BOBCATS! My family and I always love being outside, doing whatever we can, from walking and swimming to hunting and fishing. Recent reviews: - 2026-08-08 | 5.0/5 | Donald L. — Just great! I had my car serviced and checked for a possible recall during the same appointment… No issues anywhere. Even had time to test a drive different Kia model. Was a good experience. - 2026-08-03 | 5.0/5 | Darcy S. — Marc was great! He squeezed me in on a busy day. Kept communication open to let me know when service was finished and I could come and pick up my vehicle - 2026-08-03 | 5.0/5 | Paulette S. — Marc was friendly and handled my oil change check in efficiently and quickly. Answered any questions I had. ### Michele Vaughan - Profile: [https://alserra.adviserly.com/michele-vaughan/reviews](https://alserra.adviserly.com/michele-vaughan/reviews) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.9 stars (1221 ratings, 727 reviews) - Lifetime vehicles serviced: 12567 - Recent vehicles serviced: 210 - Call: 810-603-1458 I joined Al Serra in 2022 and have worked in the auto industry for over 17 years. I believe in treating my customers as I would like to be treated. I enjoy helping customers and will go the extra mile to ensure they have a great experience. I enjoy spending time with my family and going to movies, sporting events, and concerts. Recent reviews: - 2026-08-02 | 5.0/5 | Chad V. — Michele is incredibly informative and knowledgeable. She keeps you informed and updated on the process. She’s also very positive in which servicing of your auto is generally a negative and expensive endeavor. - 2026-07-21 | 5.0/5 | Edward K. — Great experience, with timely service, everything explained in detail and all in a timely manner. Thanks again!!! - 2026-07-19 | 5.0/5 | David L. — Very pleasant and smart service advisor, I highly recommend her when dealing at Al Serra Chevrolet. ### Mike Hewitt - Profile: [https://alserra.adviserly.com/mike-hewitt/reviews](https://alserra.adviserly.com/mike-hewitt/reviews) - Department: Service (Service) - Title: Chevrolet Service Advisor - Rating: 4.9 stars (312 ratings, 202 reviews) - Lifetime vehicles serviced: 3593 - Recent vehicles serviced: 276 - Call: 810-603-1836 I grew up in Las Vegas, Nevada, and moved to Michigan in 2012. I have a 2-year-old son who is my pride and joy. I have been working in the automotive service industry since 2019. Before that, I attended Ferris State University for automotive service and management degrees. I enjoy working on my own cars, hunting, fishing, and anything outdoors in my free time. Recent reviews: - 2026-07-24 | 5.0/5 | Elizabeth H. — Mike was very friendly and patient in explaining everything that needed to be done. He anticipated my questions and requests and offered me solutions before I had to ask. Mike made the whole service process very easy and pleasant. - 2026-07-28 | 5.0/5 | William Y. — Mike made sure my issues were taken care of. He made sure to inform me what was going on. - 2026-07-25 | 5.0/5 | Louann L. — Friends, professional and kept me informed as called when another issue was found. ### Paige Fleming - Profile: [https://alserra.adviserly.com/paige-fleming/reviews](https://alserra.adviserly.com/paige-fleming/reviews) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 4.7 stars (447 ratings, 254 reviews) - Lifetime vehicles serviced: 5077 - Recent vehicles serviced: 169 - Call: 810-603-1850 I started at Al Serra in 2016 in our business development center and worked my way to being a Service Advisor. I enjoy working with customers and hope to help you soon. I grew up right here in Grand Blanc. I enjoy spending time with family and friends and traveling in my free time. Recent reviews: - 2026-07-28 | 5.0/5 | Timothy S. — Paige is absolutely wonderful to work with! She was more than accommodating and was very professional through the entire process will not take my truck anywhere else! Great asset to your Service Dept!!! - 2026-06-30 | 5.0/5 | Walter C. — SHE WAS CONCERNED ABOUT THE ISSUES WITH MY VEHICLE, TOOK TIME TO LISTEN AND ACCURATELY COMMUNICATE MY CONCERNS TO THE TECHNICIONS. - 2026-07-27 | 5.0/5 | Charles W. — It was good. Kept me informed on the process. I wasn’t kept waiting after a power outage occurred during my service. ### Rick Veldman - Profile: [https://alserra.adviserly.com/rick-veldman/reviews](https://alserra.adviserly.com/rick-veldman/reviews) - Department: Service (Service) - Title: Honda Service Advisor - Rating: 5.0 stars (28 ratings, 18 reviews) - Lifetime vehicles serviced: 364 - Recent vehicles serviced: 163 - Call: 810-953-1592 I’m originally from Grand Rapids and graduated from Grand Valley State University with degrees in Audio Production and Marketing. My wife and I moved to Genesee County in 2023 and welcomed our daughter shortly after. I’ve always been enthusiastic about cars and technology, and I enjoy talking with people about both every day. In my free time, I like spending time outdoors with my wife and daughter, as well as fishing, kayaking, and playing guitar. Recent reviews: - 2026-07-11 | 5.0/5 | Kenneth M. — We have had multiple Honda's since we moved to this area 10 years ago. At first i tried Brighton area Honda service with not very pleasant or happy experiences. Since then we have had ALL our Honda needs taken care of at Honda of Grand Blanc. Every aspect has been exceptional. The people, the service, the entire process was great. Would highly recommend Honda of Grand Blanc. - 2026-07-04 | 5.0/5 | Michael C. — This was the first time I’ve worked with Rick. My experience at this dealership has always been positive. Rick is no exception - courteous, professional and, most importantly, honest. - 2026-07-29 | 5.0/5 | Sonny C. — Rick is great and very helpful, I have no issue on that point. My issue was the price of service, as a simple transmission fluid change should not carry the expense that was incurred. ### Rob Huff - Profile: [https://alserra.adviserly.com/rob-huff/reviews](https://alserra.adviserly.com/rob-huff/reviews) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.8 stars (2955 ratings, 1647 reviews) - Lifetime vehicles serviced: 31340 - Recent vehicles serviced: 254 - Service specialties: ACADIA, SIERRA 1500, TERRAIN - Call: 810-603-1450 I’m happily married, & I have 2 wonderful children. I enjoy spending every moment of free time with my amazing family. During the summer months, my son & I go fishing & hunting. I’m a true people’s person, and I make it a priority to offer customers honest & great service that leaves them satisfied! Recent reviews: - 2026-07-12 | 5.0/5 | Craig B. — Rob was very courteous and helpful and also very personable. I very much felt comfortable working with him, he was thorough and the truck was ready very quickly. Thank you Rob! - 2026-07-24 | 5.0/5 | Diane M. — Excellent! Friendly, efficient, helpful as always. I trust his advice and know I can count on him! - 2026-07-26 | 5.0/5 | Jeremy C. — Rob is always friendly and professional. He makes sure everything is taken care of. ### Rob Taylor - Profile: [https://alserra.adviserly.com/rob-taylor/reviews](https://alserra.adviserly.com/rob-taylor/reviews) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 5.0 stars (292 ratings, 206 reviews) - Lifetime vehicles serviced: 3461 - Recent vehicles serviced: 250 - Call: 810-953-1780 I was born in Flint and have lived in the Flushing area for 10 years. I attended Davison High School and the University of Michigan-Flint. I joined Al Serra in 2010 and worked in our import service departments for 5 years, then returned in 2025 to the CDJR service department. I have been in the automotive service industry for almost 20 years, handling parts, warranty administration, and service. During that time, I have learned about many makes and brands and continue to expand my knowledge base to serve our guests and their needs best. I have been happily married to my amazing wife since 2023 and have a wonderful son. I love animals and have one dog and three cats. My family and my faith are the foundation of my life, and I bring these family-oriented values to my professional life. I strive for excellence, honesty, and integrity. I enjoy music, hiking, kayaking, and weightlifting. I look forward to serving you! Recent reviews: - 2026-07-30 | 5.0/5 | Erin N. — Hands down the most hospitable member of the Al Serra team. I had my 5 year old twins with me and they had so many questions for Mr Rob, he let them sit in his chair, got them unicorn key chains and was so friendly! May favor and blessings find him and his family for his kindness! - 2026-07-29 | 5.0/5 | Joseph T. — Rob is Awesome, he submitted our claim right away, followed up with us daily. He is Extremely professional, considerate and friendly. Thank you Rob - 2026-07-16 | 5.0/5 | Tami M. — I truly enjoy working with Rob. He’s such a very pleasant and caring guy with so much love and support for his customers. ### Russell Williams - Profile: [https://alserra.adviserly.com/russell-williams/reviews](https://alserra.adviserly.com/russell-williams/reviews) - Department: Service (Service) - Title: CDJR Service Advisor - Rating: 4.8 stars (756 ratings, 421 reviews) - Lifetime vehicles serviced: 9746 - Recent vehicles serviced: 227 - Call: 810-603-1865 I joined Al Serra in 2021 and am happy to help anybody with their service needs. I'm an upfront and honest person regarding your vehicle's services. I grew up in Clio, MI, and attended Mott Community College and Michigan State University. I'm a big Spartan and Detroit sports fan. On my down time when the weather is nice, I love to golf. Recent reviews: - 2026-07-07 | 5.0/5 | William T. — I bought a Wrangler with a Carbravo service contract. The Wrangler had 3 issues covered under Carbravo. Carbrovo resisted covering, but between the used car team and Russell fighting for the claim, nearly 3k was fully covered. - 2026-07-29 | 5.0/5 | Derek R. — Second time dealing with Russ , great guy , very courteous and really takes care of his customers A+++ - 2026-07-27 | 5.0/5 | Frank R. — As always, my experience with Russel was great. He’s very professional and attentive to my concerns. ### Sara Bommarito - Profile: [https://alserra.adviserly.com/sara-bommarito/reviews](https://alserra.adviserly.com/sara-bommarito/reviews) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (421 ratings, 305 reviews) - Lifetime vehicles serviced: 4869 - Recent vehicles serviced: 4 - Call: 810-694-5600 Although I may be new to the automotive industry, I’ve been providing excellent customer service for over 13 years and continue to love it every day. I am determined to give my customers the most helpful solutions. My free time consists of being with my family, traveling, and spending weekends gardening or hiking. Recent reviews: - 2026-04-29 | 5.0/5 | Brandy G. — Sara was great!! She got me in and out quick, she is always super nice and she really listens to what you're saying. She made sure she did everything she could to capture the noise the car was making. She stays on top of things and keeps you updated on the progress of your vehicle. I would definitely recommend!! - 2026-04-25 | 5.0/5 | Samantha H. — Sara was very easygoing, listened/recorded on paper my issues & was welcoming to work with. I feel like my vehicle’s concerns had been taken seriously unlike the visit three weeks prior with the same codes. Would highly recommend Sara and GMC. - 2026-05-01 | 5.0/5 | Andrea N. — Sara is very welcoming when I come in. She greeted me and she took my keys and said I could go sit in the waiting room and that she would get my car in to be Serviced. I appreciate your kindness. What can you say? ### Scott Miller - Profile: [https://alserra.adviserly.com/scott-miller/reviews](https://alserra.adviserly.com/scott-miller/reviews) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (2236 ratings, 1271 reviews) - Lifetime vehicles serviced: 18451 - Recent vehicles serviced: 272 - Call: 810-603-1451 I joined Al Serra in March of 2019. I love to challenge myself each day to be better than the previous day. Being a people’s person is one of the reasons why customers gravitate towards me. I have been told that I have a positive and infectious attitude. I believe everyone deserves fair and honest service, and that is what you get when you work with me! The best aspect of my job is making sure our customers feel comfortable and educated when they leave the plaza. Outside of the dealership, I enjoy spending time with my family and friends. Some of my interests include basketball, weightlifting, and coaching (baseball and basketball). Recent reviews: - 2026-08-06 | 5.0/5 | James P. — My experience with Scott was only positive. He took care of business with no delay. He is very personable and helps to make you confident the your service experience is as comfortable as possible. - 2026-08-03 | 5.0/5 | Angela A. — Absolutely wonderful! It’s been a long time since I have had customer service as pleasant as Scott was. Excellent job well done. - 2026-08-08 | 5.0/5 | Jeff E. — Excellent. He has been my service mgr since 2023. Awesome honest individual. ### Steve Pappas - Profile: [https://alserra.adviserly.com/steve-pappas/reviews](https://alserra.adviserly.com/steve-pappas/reviews) - Department: Service (Service) - Title: Buick GMC Service Advisor - Rating: 4.9 stars (767 ratings, 497 reviews) - Lifetime vehicles serviced: 6534 - Recent vehicles serviced: 155 - Call: 810-695-9715 I joined Al Serra in 2017 but have been around the automotive field since I was a teenager. I’ve spent the last ten years in the automotive profession as a technician after getting out of the military. I became a service advisor because I enjoy helping people. I grew up in Lansing, MI., but settled in Millington with my wife and two kids. My family and I enjoy horseback riding, adventuring to new places, and spending time outdoors. Recent reviews: - 2026-07-27 | 5.0/5 | Jacob W. — Steve was awesome, he was helpful with my needs and assuring that my vehicle would be in good hands. He communicated with me when my vehicle was getting serviced and ready to pick up. When I returned to pick it up, Steve happened to be busy with a customer but I was quickly assisted by one of his teammates. Very good! - 2026-08-07 | 5.0/5 | Dalia R. — I was very pleased with Steve. He was friendly, prompt and explained my tire issue clearly. I would definitely give him a 10! - 2026-08-02 | 5.0/5 | Timothy B. — Everything was great. Steve always does a wonderful job taking care of his customers. ### Whitney Palmer - Profile: [https://alserra.adviserly.com/whitney-palmer/reviews](https://alserra.adviserly.com/whitney-palmer/reviews) - Department: Service (Service) - Title: Subaru Service Advisor - Rating: 4.8 stars (1562 ratings, 972 reviews) - Lifetime vehicles serviced: 14934 - Recent vehicles serviced: 238 - Call: 810-603-1877 I joined Al Serra in 2020 as a Service Advisor. I have over a decade of experience working in customer service. I come to work to provide my customers with a fun and honest experience, and I look forward to returning customers and seeing familiar faces. In my spare time, I enjoy traveling, going to the beach, being outdoors, and spending time with my loved ones and my kitten. Recent reviews: - 2026-07-21 | 5.0/5 | Shari S. — Whitney was professional, courteous, made sure the amount we discussed prior to the work matched the amount after work was completed. I was a work in given care issue while out of town and was taken great care of - 2026-07-24 | 5.0/5 | Kelly D. — Whitney is awesome. She kept an open line of communication throughout my car’s service, both to answer questions and keep me up to date on progress toward completion. - 2026-08-03 | 5.0/5 | Patricia R. — Very friendly and helpful. Love the car wash you do. Excellent service and Whitney is very professional and pleasant. Thank you. ### Abby Sordyl - Profile: [https://alserra.adviserly.com/abby-sordyl](https://alserra.adviserly.com/abby-sordyl) - Department: Plus (Body Shop) - Title: Assistant Body Shop Manager - Lifetime vehicles serviced: 1720 - Recent vehicles serviced: 5 - Service specialties: RAM 1500, TOWN & COUNTRY, VIBE - Call: 810-853-6251 I joined Al Serra in 2016, but my career in the automotive industry began four years prior. Customers continue returning to me for service because of my easygoing attitude and excellent listening skills. I take the time to listen to every customer's concern and provide the best answer and outstanding service. I love getting to know people and seeing how I can help solve the issues they may be having. I grew up in Winston-Salem, NC. I love to spend time with my family and friends, especially my wonderful husband. Running and being outdoors are some of my favorite hobbies. I'm also a true Duke fan. ### Amanda Banyas - Profile: [https://alserra.adviserly.com/amanda-banyas](https://alserra.adviserly.com/amanda-banyas) - Department: Plus (Body Shop) - Title: Body Shop Manager - Call: 810-603-1834 I joined the Al Serra family in 2017, but my grandfather worked at Al Serra as a salesman for many years. Al Serra is truly like family. I have 22 years of customer service experience and aim to deliver high-quality service to every guest. I am a big fan of the University of Michigan. Outside of work, my life revolves around my daughter. She is an athlete who plays three sports, two of which are travel. That is where much of my time is spent away from work, but I would not change it for the world. This personal commitment helps me understand the importance of time and dedication, which I bring to my role at the dealership. ### Andy Herman - Profile: [https://alserra.adviserly.com/andy-herman](https://alserra.adviserly.com/andy-herman) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Joined: 2012-07-09 - Call: 810-603-1430 Grew up in Flint, graduated from Kalamazoo College, & happily married. Joined Al Serra in 2012 & still going! Can proudly say that I’ve been providing customers with honesty, knowledge, & the resources that make the buying experience simple & fun! ### Ben Taylor - Profile: [https://alserra.adviserly.com/ben-taylor](https://alserra.adviserly.com/ben-taylor) - Department: Plus (Management) - Title: Chevrolet Service Manager - Joined: 2008-03-17 - Lifetime vehicles serviced: 948 - Recent vehicles serviced: 8 - Service specialties: EQUINOX, IMPALA, SILVERADO 1500 - Call: 810-603-1801 I provide all my customers with world-class service as soon as they arrive, regardless of their service needs! I live in Holly, and I have been happily married to Kristen for 14 years. We have three boys and one daughter. I love to spend time with my family, coaching, hunting, and fishing! ### Bill Brazeal - Profile: [https://alserra.adviserly.com/bill-brazeal](https://alserra.adviserly.com/bill-brazeal) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-953-1797 I have been with Al Serra since 2020, but my dealership experience started in 1987. I take pride in helping technicians solve customers' problems. Outside of work, I like attending sporting events and am a huge fan of our Detroit teams. I also enjoy spending time with my family, especially my six grandchildren. They are the BEST! ### Brett Stevens - Profile: [https://alserra.adviserly.com/brettstevens](https://alserra.adviserly.com/brettstevens) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Joined: 1998-10-05 - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: SIERRA 2500 - Call: 810-603-1818 I have been with the organization since 1998 and am proud to represent the Al Serra Auto Plaza. When I am not at work, I enjoy the outdoors, golfing, and spending time with family and friends. ### Brian Baldridge - Profile: [https://alserra.adviserly.com/brian-baldridge](https://alserra.adviserly.com/brian-baldridge) - Department: Plus (Management) - Title: Import Parts Manager - Joined: 2010-03-08 - Lifetime vehicles sold: 52 - Lifetime vehicles serviced: 1 - Recent vehicles sold: 3 - Recent vehicles serviced: 1 - Sales specialties: EQUINOX, FUSION, GRAND CHEROKEE, OUTBACK, XT5 - Call: 810-603-1862 Married to best-friend. Proud father & grandfather. From Grand Blanc. Enjoy camping, canoeing, fishing & hunting. 20 years in auto. Kia, Subaru & VW certified parts manager. Love U of M football & the Red Wings. Provide customers with great service! ### Brian Davis - Profile: [https://alserra.adviserly.com/brian-davis](https://alserra.adviserly.com/brian-davis) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Call: 810-603-1489 I joined Al Serra in Feb 2021. I have 34 years of experience. With my experience I'm looking forward to assisting you. In my spare time I enjoy spending time with my family. ### Cal Sesock - Profile: [https://alserra.adviserly.com/cal-sesock](https://alserra.adviserly.com/cal-sesock) - Department: Plus (Management) - Title: Chevrolet Sales Manager - Lifetime vehicles sold: 939 - Recent vehicles sold: 36 - Sales specialties: COMPASS, EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TRAX - Call: 810-953-1799 Welcome to Al Serra! I am a Sales Manager at Chevrolet, prioritizing providing you with a great experience. I grew up in Goodrich, Mi. I have been happily married since 2019. I love spending time on the lake with my wife and two dogs. Fitness is one of my passions, and I love talking about sports. GO GREEN! ### Chad Phillips - Profile: [https://alserra.adviserly.com/chad-phillips](https://alserra.adviserly.com/chad-phillips) - Department: Plus (Management) - Title: Buick GMC Sales Manager - Joined: 2016-03-01 - Lifetime vehicles sold: 566 - Recent vehicles sold: 9 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE - Call: 810-603-1820 I enjoy discussing sports, current events, and politics, but must admit, I try to get in a round of golf any time I can -must master the short game! I grew up in Flushing and went to Flushing High and have been married to my very beautiful wife Emily since 2011. Golf tips freely exchanged. ### Charlie Carroll - Profile: [https://alserra.adviserly.com/charlie-carroll](https://alserra.adviserly.com/charlie-carroll) - Department: Plus (Management) - Title: Subaru Sales Manager - Lifetime vehicles sold: 193 - Recent vehicles sold: 9 - Sales specialties: ENCLAVE, ENCORE GX, ENVISION, ENVISTA, SIERRA 1500 - Call: 810-603-1829 With a passion for the great outdoors and a commitment to fitness, I've brought the same energy and enthusiasm to my career as a car salesman since 2008. My extensive experience in the industry is complemented by a love for helping clients find the perfect vehicle to suit their needs. Whether hitting the trails or the gym, I apply the same dedication and drive to ensure a seamless and satisfying car-buying experience. Let's connect and make your automotive dreams a reality! ### Chris Barnes - Profile: [https://alserra.adviserly.com/chris-barnes](https://alserra.adviserly.com/chris-barnes) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Call: 810-953-1794 I have 29 years of experience working in the automotive industry. I am married and have two daughters. My hobbies include camping, sport shooting, R/C cars, and riding mountain bikes through trails in the woods. I am eager to assist you in resolving any parts issues you may have with your vehicle. ### Chris Coombs - Profile: [https://alserra.adviserly.com/chris-coombs](https://alserra.adviserly.com/chris-coombs) - Department: Plus (Parts & Accessories) - Title: Subaru Parts Advisor - Joined: 2013-10-07 - Lifetime vehicles serviced: 1 - Recent vehicles serviced: 1 - Service specialties: LEGACY A Waterford Mott grad with parts knowledge that my customers appreciate. Stepped into the auto industry in 1990 & never looked back! Since joining Al Serra, I’ve become a part of a dealership that treats everyone like family, including customers. ### Cooper Wilburn - Profile: [https://alserra.adviserly.com/cooper-wilburn](https://alserra.adviserly.com/cooper-wilburn) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Lifetime vehicles sold: 271 - Sales specialties: CROSSTREK, FORESTER, OUTBACK - Call: 810-953-1777 Welcome to Al Serra! I moved to Michigan in 2017, graduated from the University of Oklahoma, have been married to my beautiful wife since 2020, and have two amazing kids. Before my role as Sales Manager, I worked as a Vehicle Detailer, Sales Adviser, and Business Manager here at Al Serra. I try to be a positive influence on others and am always available to help out. I enjoy spending time with my family, playing golf, and watching football in my spare time. The best part of my job is interacting with our customers and knowing I have positively impacted their lives. ### Corey Vandendries - Profile: [https://alserra.adviserly.com/coreyvandendries](https://alserra.adviserly.com/coreyvandendries) - Department: Plus (Management) - Title: Buick GMC Sales Manager - Joined: 2014-03-10 - Lifetime vehicles sold: 1824 - Recent vehicles sold: 16 - Sales specialties: ATLAS, JETTA, PASSAT, SPORTAGE, TIGUAN - Call: 810-603-1859 I was born in Flint and have lived in the Fenton area since 2019. I attended Grand Blanc High School and the University of Michigan-Flint. I joined Al Serra in early 2014, and over the next eleven years, I gained extensive knowledge of all our brands before transitioning to the management team in 2025. I have been happily married to my beautiful wife since 2018 and am the proud father of two amazing kids! My family is at the heart of everything I do, and this commitment is also reflected in my professional endeavors. I have always been passionate about cars and sports—Go Blue! I support everything about Detroit sports. Outside work, I enjoy spending time with my family, golfing, traveling, playing sports, collecting memorabilia, watching movies, and playing cards. ### Daniel Garr - Profile: [https://alserra.adviserly.com/daniel-garr](https://alserra.adviserly.com/daniel-garr) - Department: Plus (Management) - Title: Buick GMC Cadillac Service Manager - Joined: 2016-03-01 - Lifetime vehicles serviced: 17777 - Recent vehicles serviced: 10 - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-603-1437 Have been working with and around cars from age 15 and turned my passion into a great career. I always provide my customers with fast, honest service and am a proud winner of the Al Serra Silver Elite award (2015). I play soccer & baseball and love my strong Irish Heritage (even traveled to Ireland) ### Dave Garr - Profile: [https://alserra.adviserly.com/dave-garr](https://alserra.adviserly.com/dave-garr) - Department: Plus (Management) - Title: Executive Manager - Lifetime vehicles sold: 15 - Recent vehicles sold: 1 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY, PILOT - Call: 810-603-1807 I am married with four children and five grandchildren. I was born and raised in Philadelphia and currently live in Goodrich. I graduated from Lasalle University in Philadelphia, PA. I love talking about Philly sports, and my customer service has earned me countless referrals and repeat customers. In my free time, I like to travel and play all sports. ### Dave Sparks - Profile: [https://alserra.adviserly.com/dave-sparks](https://alserra.adviserly.com/dave-sparks) - Department: Plus (Parts & Accessories) - Title: Kia Parts Advisor - Joined: 2009-08-11 - Call: 810-603-1828 From Clarkston. Oakland Comm. College grad. 15 yrs in the industry & Kia Certified. I treat my customers with respect & take the time to get the job done right! Married to love of my life; father of 4 children. Spartans super-fan! Play golf & tennis. ### David Garr - Profile: [https://alserra.adviserly.com/david-garr](https://alserra.adviserly.com/david-garr) - Department: Plus (Management) - Title: Chevrolet Sales Manager - Joined: 2016-03-01 - Lifetime vehicles sold: 880 - Recent vehicles sold: 3 - Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-695-9706 As a father to my three girls, Marlee, Berkley, and Lennon, and a husband to my beautiful wife, Bri, I find the greatest joy in my family. Born in Philadelphia and raised in Goodrich, MI, I graduated from Goodrich HS in 2009 and Albion College in 2013. I am a huge Eagles fan. I have been with Al Serra for over 10 years, where I am passionate about my work and love the opportunity to help people. ### David Jackson - Profile: [https://alserra.adviserly.com/david-jackson](https://alserra.adviserly.com/david-jackson) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1892 - Recent vehicles serviced: 8 - Call: 810-853-6210 As a Body Shop Advisor with three years of experience, I am dedicated to providing exceptional customer service and ensuring the satisfaction of every individual who walks through our doors. My unwavering commitment to open and honest communication has earned me a strong reputation at our dealership, where I am known for my willingness to go the extra mile for both colleagues and clients. Growing up in Clio, Michigan, and graduating from Kearsley High School in 2015, I developed a strong work ethic and a passion for helping others. I believe that a positive attitude and attentiveness to customers' needs are essential for building lasting relationships. By setting realistic expectations and being fully transparent, I strive to create a seamless and stress-free experience for each individual. Outside of work, I am an avid outdoorsman with a love for bass and pan fishing. Recently, I have taken up golf as a second hobby, adding to my enjoyment of exploring the great outdoors. My passion for my career stems from the constant learning opportunities it presents. In the dynamic field of body shop operations, I am continually exposed to new challenges that keep my enthusiasm and motivation high. With my dedication to growth and my commitment to excellence, I am confident that I can make significant contributions to our team and the industry as a whole in the years to come. ### David Lynch - Profile: [https://alserra.adviserly.com/david-lynch](https://alserra.adviserly.com/david-lynch) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Joined: 2011-10-03 I am from Davison. I have been in Auto for four years. I started out as a porter and worked my way up. I love hockey; I am a Red Wings fan. In my spare time, I love watching TV and movies. I work hard, try to be as helpful as I can, and get things done! I always work to exceed customer's expectations. ### David Sears - Profile: [https://alserra.adviserly.com/david-sears](https://alserra.adviserly.com/david-sears) - Department: Plus (Management) - Title: CDJR Service Manager - Lifetime vehicles serviced: 15334 - Recent vehicles serviced: 3 - Service specialties: GRAND CHEROKEE, PACIFICA, RAM 1500 - Call: 810-603-1408 I’m proud to have spent almost ten years with the Al Serra team. When I’m not at work, I like to spend time outdoors with my family, whether we’re hunting, fishing, or playing sports. I value competition, teamwork, and always trying to get better. At work, I set high standards for myself and always give my best. I focus on doing things right the first time and paying attention to the details. My goal is to deliver great results and help create a positive experience for both customers and coworkers. The dedication and teamwork I value at home are the same values I bring to my job. ### Doug Nolan - Profile: [https://alserra.adviserly.com/doug-nolan](https://alserra.adviserly.com/doug-nolan) - Department: Plus (Management) - Title: Cadillac Sales Manager - Joined: 2005-09-19 - Lifetime vehicles sold: 1656 - Recent vehicles sold: 1 - Sales specialties: ACADIA, ENCLAVE, ENCORE, SIERRA 1500, TERRAIN - Call: 810-603-1805 I married my best friend, and we now have four sons, two dogs, a daughter-in-law, and a beautiful grandson. I have spent most of my life in Genesee County, but have worked in sales around the country for nearly 30 years. I have been a part of the Al Serra sales team since 2005, and know how to set you up with the right vehicle, at the right price and under the terms which are right for you. I am looking forward to earning your business and making a new friend. ### Drew Massey - Profile: [https://alserra.adviserly.com/drew-massey](https://alserra.adviserly.com/drew-massey) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 596 - Recent vehicles serviced: 52 - Call: 810-603-3512 I was born in Saginaw and attended Arthur Hill High School. I then attended Lincoln College of Technology in Indianapolis and acquired my Associate's in Collision Repair and Management. I worked as a Collision Repair Technician and Refinisher in Grand Rapids, MI, from 2012 to 2016. At that point, I enlisted in the United States Marine Corps for a five-year term as a Meteorological and Oceanographic Analyst Forecaster. Upon returning to the civilian sector, I worked for the Graff Davison location, which is when my family and I fell in love with the Davison area. I then joined the Serra Automotive team in Lake Orion shortly thereafter. In April of 2025, I transferred here to Al Serra. I spend the majority of my free time with my fantastic family. I also have various hobbies, including hunting, fishing, woodworking, beekeeping, and more. ### Ed Holmes - Profile: [https://alserra.adviserly.com/ed-holmes](https://alserra.adviserly.com/ed-holmes) - Department: Plus (Management) - Title: GM Parts Manager - Joined: 2003-02-03 - Call: 810-603-1460 I have been with Al Serra since 2003 and in the parts business since 1989. I enjoy spending time with my family, enjoying the outdoors, mountain biking, and off-roading. We have a strong team of parts personnel eager to assist you at Chevrolet, Buick, GMC, Cadillac, and our body shop. ### Ethan Simmons - Profile: [https://alserra.adviserly.com/ethan-simmons](https://alserra.adviserly.com/ethan-simmons) - Department: Plus (Management) - Title: Cadillac Buick GMC Service Manager - Lifetime vehicles serviced: 23757 - Recent vehicles serviced: 34 - Call: 810-603-1840 Hi! I’m Ethan Simmons and you can count on me to always lend a helping hand when you are in need. I joined the auto industry 6 years ago, and have enjoyed meeting new people from all walks of life. Customers like working with me because of my easy-going approach and my outgoing personality. It feels great to educate my clients, answering any questions they have. My hobbies and interests include traveling, basketball, and baseball. Love family time with my wonderful wife and our amazing daughter; my family is my world! Helping others is one of my true passions in life. ### Gidget Phillips - Profile: [https://alserra.adviserly.com/gidget-phillips](https://alserra.adviserly.com/gidget-phillips) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-603-1851 Hello, I joined Al Serra Auto Plaza in March 2019. I provide professional care to my customers and their vehicle needs. My automotive experience started at an early age. I enjoy assisting our customers and being with friends and family! I want to thank you for choosing Al Serra Auto Plaza! ### Greg Sunman - Profile: [https://alserra.adviserly.com/greg-sunman](https://alserra.adviserly.com/greg-sunman) - Department: Plus (Management) - Title: Import Service Manager - Joined: 2012-10-01 - Lifetime vehicles serviced: 31388 - Recent vehicles serviced: 3 - Service specialties: GRAND CHEROKEE, RAM 1500, TOWN & COUNTRY - Call: 810-603-1434 Always honest with customers & upfront about service needs. 24 years in the automotive industry. Grew up in Ortonville, attended Oakland Community College. Detroit Tigers & Michigan Wolverines fan! I love travel, baseball, music, & sports. ### Ian Baker - Profile: [https://alserra.adviserly.com/ian-baker](https://alserra.adviserly.com/ian-baker) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Lifetime vehicles serviced: 1976 - Call: 810-603-1461 I joined the Al Serra team in 2018. I started my career in the automotive industry over 20 years ago. I like to help my customers by listening to their concerns and correcting the problem or issue with ease for them. I was born and raised here in the Genesee county area. Most of my passions are typically based outdoors, such as camping, golf, and just soaking up the sun with my family. I have an amazing wife and two beautiful children. ### Ian Thomason - Profile: [https://alserra.adviserly.com/ian-thomason](https://alserra.adviserly.com/ian-thomason) - Department: Plus (Management) - Title: Buick GMC Sales Manager - Joined: 2014-05-05 - Lifetime vehicles sold: 721 - Recent vehicles sold: 1 - Sales specialties: ACADIA, ENCLAVE, ENCORE, SIERRA 1500, TERRAIN - Call: 810-603-1879 I love helping people find the vehicle that fits their needs & going the extra mile for them. I’m low-pressure & work fast. Raised in Byron, Mott College alum. 5 yrs in the auto industry. My hobbies include boating, fishing, football, & hunting! ### Jacobie Washington - Profile: [https://alserra.adviserly.com/jacobie-washington](https://alserra.adviserly.com/jacobie-washington) - Department: Plus (Parts & Accessories) - Title: Subaru Parts Advisor - Call: 810-603-3517 I recently joined Al Serra, but I've been in the industry for 5 years now. I enjoy spending time with family and friends. I'm excited to see what is to come working for such a great company ### Jason Shook - Profile: [https://alserra.adviserly.com/jason-shook1](https://alserra.adviserly.com/jason-shook1) - Department: Plus (Management) - Title: CDJR Sales Manager - Call: 810-603-1432 Born and raised in Durand, I have over two decades of experience in the auto and power sports industry. I'm married with two kids who love to fish and boat with me. I aim to make your car-buying journey smooth and enjoyable. ### Jennifer Voight - Profile: [https://alserra.adviserly.com/jennifer-voight](https://alserra.adviserly.com/jennifer-voight) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1811 - Recent vehicles serviced: 8 - Call: 810-853-6252 Hi! My name is Jenn. I joined Al Serra in 2023 but have been in the automotive industry since I was 15. My favorite part of my job is the customers. I always take the time to listen to every customer's concerns and help to find the best resolution. I love getting to know new people and learning how to help. Outside of work, I live in Davison with 3 Daughters who keep me busy and on my toes. I enjoy spending as much time with my family as possible. Huge UofM fan!! Go Wolverines ### Jim Rosser - Profile: [https://alserra.adviserly.com/jim-rosser](https://alserra.adviserly.com/jim-rosser) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Call: 810-953-1767 I joined Al Serra in 2020, but my career in the auto industry began 22 years before that. I take the time to listen to my customers, providing them outstanding service. I grew up and still reside in Durand, Mi. I like to go fishing, camping, and snowmobiling. I also enjoy yard work. ### Joe Prokes - Profile: [https://alserra.adviserly.com/joe-prokes](https://alserra.adviserly.com/joe-prokes) - Department: Plus (Management) - Title: Honda Service Manager - Lifetime vehicles serviced: 553 - Recent vehicles serviced: 1 - Service specialties: SIERRA 1500, SL, TERRAIN - Call: 810-953-1579 I joined the Al Serra Team in 2017 and have been a service manager since 1995, working with Saturn, CDJR, Buick GMC, Cadillac, and Honda rooftops. In my leisure time, I enjoy traveling with my wife and spending time with my family. The best part of my job is the association with so many great people, all committed to providing a world-class customer experience. The Honda of Grand Blanc Service Team is a fantastic group of people. See us for all of your service needs. ### Joel Gilmore - Profile: [https://alserra.adviserly.com/joel-gilmore](https://alserra.adviserly.com/joel-gilmore) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Joined: 1995-06-26 - Call: 810-603-1463 I have been with the Al Serra organization since 1995. I am located in the Chevrolet parts department. When I am not working I like to watch and attend sporting events. I also like to travel with my family. ### John Kenyon - Profile: [https://alserra.adviserly.com/john-kenyon](https://alserra.adviserly.com/john-kenyon) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1828 - Recent vehicles serviced: 74 - Call: 810-603-1478 I am new to the Al Serra Auto Plaza family and the automotive industry. However, I have eight years of customer service experience and a passion for the automotive field that goes far back. At age five, I first heard my Grandpa fire up his 1988 Monte Carlo that he drag-raced, and I was hooked right from that moment. In my personal life, I enjoy spending time with friends and family, going to concerts, and watching U of M football on Saturdays and the Detroit Lions on Sundays. I also enjoy NASCAR races. My girlfriend Natalie and I often plan trips to Traverse City. We enjoy the scenery and have recently found a new love of Jet skiing on the Grand Traverse Bay. I am passionate about delivering excellent customer service, so in combination with my passion for the automotive field, I look forward to providing top-tier customer care. ### John Peera - Profile: [https://alserra.adviserly.com/john-peera](https://alserra.adviserly.com/john-peera) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Lifetime vehicles sold: 1726 - Recent vehicles sold: 13 - Languages: Arabic - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TERRAIN - Call: 810-695-9705 Making the buying process fun, gimmick-free, and a success is my goal. My cooking skills are just as great as my customer service skills. I love my family, and the Red Wings! Fluent in 3 languages; English, Assyrian, and Arabic. Proudly give back to St. Jude and other organizations that help kids. ### John Stuart - Profile: [https://alserra.adviserly.com/john-stuart](https://alserra.adviserly.com/john-stuart) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Joined: 2012-09-30 - Call: 810-953-1792 Started my career in 1972, Life-long Chrysler parts specialist and automotive hobbyist -restoring my ‘49 Dodge Coronet. If you need a part, I’m your guy, swing by anytime and just say hi. ### Josh Foster - Profile: [https://alserra.adviserly.com/josh-foster](https://alserra.adviserly.com/josh-foster) - Department: Plus (Management) - Title: Chevrolet Service Manager - Lifetime vehicles serviced: 8139 - Recent vehicles serviced: 8 - Call: 810-603-1467 I grew up in Flushing. I have always been around the auto industry, and I have always liked the environment. Before starting at Al Serra, I was in the skills trade for about eight years. I loved the skills trades but wanted to try something new for my family and me. I have been here for a while now, and I love it so far. Some of the activities I do outside of work are welding projects, sports, outdoor adventure, and being a dad. ### Kevin Fowler - Profile: [https://alserra.adviserly.com/kevin-fowler](https://alserra.adviserly.com/kevin-fowler) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Joined: 1996-10-04 - Call: 810-603-1465 With Al Serra for almost 20 years now and have watched this company grow by leaps and bounds. It’s been a fantastic career and I can honestly say our customers love us for a very good reason. Come and find out for yourself what it is. ### Kevin Gillman - Profile: [https://alserra.adviserly.com/kevin-gillman](https://alserra.adviserly.com/kevin-gillman) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Joined: 2013-04-20 - Call: 810-603-1872 I work the Retail and Tech Parts counter at the Buick GMC store. I've been a part of the Al Serra team since April 2013, and I bring over 20 years of GM Dealership Parts experience with me. ### LeeAnne Simpson - Profile: [https://alserra.adviserly.com/leeanne-simpson](https://alserra.adviserly.com/leeanne-simpson) - Department: Plus (Parts & Accessories) - Title: Volkswagen Parts Advisor - Call: 810-603-3506 I love working at Al Serra and feel like part of the family. I aim to build honest and loyal relationships with all my customers. When they call, they can trust the job will get done right the first time. Outside work, I enjoy camping and traveling with my wife and three kids. True Lions and U of M fan. Go Blue! ### Matt Guyski - Profile: [https://alserra.adviserly.com/matt-guyski](https://alserra.adviserly.com/matt-guyski) - Department: Plus (Management) - Title: CDJR Parts Manager - Call: 810-953-1791 After working for eight years in Parts at Ford, I decided to join Al Serra. I enjoy new challenges and problem-solving. I enjoy hunting, fishing, motorcycles, classic cars, and working on my house. I'm engaged to the woman of my dreams, and we have a dog named Maverick. ### Matt Plew - Profile: [https://alserra.adviserly.com/matt-plew](https://alserra.adviserly.com/matt-plew) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1561 - Recent vehicles serviced: 68 - Call: 810-853-6209 A native of Fenton, Mi, I'm married to my wife, Kristin, and we have three children, James, Elizabeth, and Sarah. I have seventeen years of experience in auto repair, four in dealership service departments and thirteen in collision centers. In addition to my professional accomplishments, I was an active member of the Auto Body Advisory Board at Baker College and a current member of the Fenton Little League Board of Directors. I enjoy coaching my children's sports teams and socializing with neighbors and friends when not busy with work or board duties. ### Matt Serra - Profile: [https://alserra.adviserly.com/matt-serra](https://alserra.adviserly.com/matt-serra) - Department: Plus (Management) - Title: President - Joined: 2011-08-15 Grand Blanc native. Husband and father of four.  Alumni of Miami University and the Kellogg School of Management. Very proud of our Team's focus on continuous improvement.  I enjoy reading books, playing golf, and watching MSU Spartans! ### Matt Smith - Profile: [https://alserra.adviserly.com/matt-smith](https://alserra.adviserly.com/matt-smith) - Department: Plus (Management) - Title: CDJR Sales Manager - Lifetime vehicles sold: 1100 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 810-695-9704 I started at Al Serra as a photographer before transferring to a sales apprentice role. I quickly learned about the business and took ownership of the sales process, thanks to my hard work and determination. I am now a Sales Manager, providing our customers with a transparent and straightforward experience, ensuring they get the best vehicle for their money. In my free time, I enjoy building computers, photo-editing, working on cars, and off-roading. I am very passionate about my work at the Al Serra dealership, as this organization treats me well. I have the best employer. ### Michelle VanKuren - Profile: [https://alserra.adviserly.com/michelle-vankuren](https://alserra.adviserly.com/michelle-vankuren) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 754 - Recent vehicles serviced: 60 - Call: 810-603-1860 I have been in Retail Management for 25 years, and Customer Service has always been the backbone of my career. I love spending time with friends and family, playing cards, or hanging around a bonfire. I also enjoy playing disc golf in the summer and hunting in the woods in November. I am a big U of M fan (Go Blue) and, of course, the Detroit Lions!! ### Mike Brewer - Profile: [https://alserra.adviserly.com/mike-brewer](https://alserra.adviserly.com/mike-brewer) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Joined: 2013-12-16 - Call: 810-853-6202 I am Mike Brewer. I was born and raised in the Flint area, and have lived in Genesee county my whole life. I have a son who is 18 years old; he just graduated from high school and will be attending college in the fall. I have been in the collision business for over 30 years, and earned state and ICar certifications. I make it a priority to be here for my customers, providing you with world class service every step of the way. ### Mike Henderson - Profile: [https://alserra.adviserly.com/mike-henderson](https://alserra.adviserly.com/mike-henderson) - Department: Plus (Management) - Title: Chevrolet Sales Manager - Joined: 2015-08-17 - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: OPTIMA - Call: 810-603-1838 From Grand Blanc, MI. 26 yrs in Auto. Winner of numerous awards for sales & customer satisfaction. Married with 2 children. Enjoy golfing & family time. I have great relationship with my co-workers, & I put the interests of each customer first! ### Mike Majerowicz - Profile: [https://alserra.adviserly.com/mikemajerowicz](https://alserra.adviserly.com/mikemajerowicz) - Department: Plus (Management) - Title: Pre-Owned Sales Manager - Joined: 2013-11-11 - Call: 810-603-1459 I have had the opportunity to work with many of the brands, in many of the buildings here at the Plaza so if you have any questions or anything I can do for you, feel free to ask! Outside of work you will find me snowboarding or at the gym. ### Nate Krueger - Profile: [https://alserra.adviserly.com/nathan-krueger](https://alserra.adviserly.com/nathan-krueger) - Department: Plus (Management) - Title: Chevrolet Sales Manager - Call: 810-603-1439 I am from Wichita, KS. I have over 23 years of experience in the Auto Industry. I am married with two daughters. I enjoy fishing and hunting. I am passionate about what I do and have enjoyed helping people with car-buying needs. I get great satisfaction in serving clients with the best customer service experience possible. ### Owen Bailey - Profile: [https://alserra.adviserly.com/owen-bailey](https://alserra.adviserly.com/owen-bailey) - Department: Plus (Management) - Title: Imports Service Manager - Lifetime vehicles serviced: 16501 - Recent vehicles serviced: 7 - Service specialties: FORESTER, OUTBACK, OUTBACK WAGON - Call: 810-603-1470 Native of Millington, Michigan. I’m a big fan of the Michigan Wolverines. Go Blue! I love to hunt, fish & spend time on the lake. I’ve been in the auto industry since 2002. I build a relationship with each client, ensuring they receive world-class service. Customer satisfaction is my top priority. ### Parker Endicott - Profile: [https://alserra.adviserly.com/parker-endicott](https://alserra.adviserly.com/parker-endicott) - Department: Plus (Parts & Accessories) - Title: Honda Parts Advisor - Call: 810-953-1578 I have worked for Honda of Grand Blanc since 2018 and have enjoyed getting to know my fellow employees and the customers that come in. In my free time, I am heavy into sports, especially football. I grew up in Flushing, Mi, and am the assistant coach for the Flushing High School football team, where I teach our youth. ### Pete McVannel - Profile: [https://alserra.adviserly.com/pete-mcvannel](https://alserra.adviserly.com/pete-mcvannel) - Department: Plus (Parts & Accessories) - Title: Chevrolet Parts Advisor - Call: 810-603-1431 I've been with Al Serra since April 2019 but started my GM parts career in 2004. When I'm not at work, you can probably find me outside looking for birds, camping with my wife and two kids, working on my old cars, or restoring vintage tools at my shop in Burton, MI. ### Phillip Herfurth - Profile: [https://alserra.adviserly.com/phillip-herfurth](https://alserra.adviserly.com/phillip-herfurth) - Department: Plus (Management) - Title: Honda Parts Manager - Joined: 2010-12-20 - Call: 810-953-1565 I have been married to my amazing wife Donna for almost 20 years and have 2 boys. I earned a Business Management Degree from Baker College in 2012. I have been in the automotive industry for nearly 20 years and have spent the last 9 of those in the Al Serra Buick Parts department. I am excited to be with Honda of Grand Blanc and look forward to many more years serving our customer's parts needs. ### Rob Gatchell - Profile: [https://alserra.adviserly.com/rob-gatchell](https://alserra.adviserly.com/rob-gatchell) - Department: Plus (Management) - Title: Honda Sales Manager - Joined: 2015-08-17 - Lifetime vehicles sold: 2 - Recent vehicles sold: 1 - Sales specialties: CR-V, CR-V HYBRID - Call: 810-953-1511 Grew up in White Lake -married, 2 grown children. Big time Lions fan! Love to play golf, hunt and go camping whenever I get the chance. I’m honest, hardworking and passionate about cars. 1000s of happy clients since 1993, many still with me today! ### Ryan Burge - Profile: [https://alserra.adviserly.com/ryan-burge](https://alserra.adviserly.com/ryan-burge) - Department: Plus (Management) - Title: Cadillac Sales Manager - Joined: 2006-11-16 - Lifetime vehicles sold: 940 - Lifetime vehicles serviced: 8989 - Recent vehicles sold: 1 - Recent vehicles serviced: 2 - Sales specialties: ATS SEDAN, CTS SEDAN, ESCALADE, SRX, XT5 - Call: 810-603-1444 I grew up in Flint. I am married with two children. I love to golf, watch football, and college basketball. I have worked in the automotive field for 17 years. I began as a service advisor and later transitioned into sales. My personal goal is to delight every client, every time! ### Shawn Ford - Profile: [https://alserra.adviserly.com/shawn-ford](https://alserra.adviserly.com/shawn-ford) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Joined: 2008-02-25 - Call: 810-603-1462 I've been with the Al Serra Family since Feb 2008. I enjoy spending time with my family and friends and appreciate being part of the Serra Family. It’s been life changing! ### Shelley VanOoteghem - Profile: [https://alserra.adviserly.com/shelley-vanooteghem](https://alserra.adviserly.com/shelley-vanooteghem) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Call: 810-853-6204 I've been in the collision industry for 34 years, bringing my knowledge to Al Serra Auto Plaza in 2022. I enjoy my work and love helping my customers with their collision needs. My father is retired from the Navy, and I grew up traveling the country. Proud mother of one son and three daughters. I enjoy the outdoors and stay busy with my family. ### Sonia Frye - Profile: [https://alserra.adviserly.com/sonia-frye](https://alserra.adviserly.com/sonia-frye) - Department: Plus (Management) - Title: Honda Sales Manager - Lifetime vehicles sold: 1114 - Recent vehicles sold: 20 - Sales specialties: ACADIA, ENVISION, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-953-1628 I have been with the Al Serra Auto Plaza since 1994 and truly enjoy the automotive industry. I recently transitioned into management at Honda of Grand Blanc and am proud to be part of the team. I have been married for over 30 years, and my husband and I have one son and a grandson. Both my husband and I grew up in the surrounding area, and now, with our son and grandson, we live in Swartz Creek. Outside of work, I love spending time with family and friends, traveling, and biking. ### Steve Phillips - Profile: [https://alserra.adviserly.com/steve-phillips](https://alserra.adviserly.com/steve-phillips) - Department: Plus (Management) - Title: Subaru Sales Manager - Lifetime vehicles sold: 180 - Sales specialties: ACCORD SDN, ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY - Call: 810-695-9708 Born in Michigan and a huge fan of Big Blue and the Detroit Tigers! Proud father to the most amazing kids. Golf is a hobby that I always find the time to play. Been a part of the auto industry since 2008. Passionate about finding customers a vehicle they’ll love and can enjoy for years to come. ### Steve Tilley - Profile: [https://alserra.adviserly.com/steve-tilley](https://alserra.adviserly.com/steve-tilley) - Department: Plus (Parts & Accessories) - Title: Honda Parts Advisor - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: A5 - Call: 810-953-1521 I joined the Al Serra team in July of 2020. I have been in the automotive parts/service industry since the early 2000s. My goal is to get parts where they need to be on time so that you can get on your way in a safe, reliable vehicle. Currently, I reside in Flint, and in my spare time, I enjoy camping, coin collecting, and trading in the stock market. ### Susan Garontakos - Profile: [https://alserra.adviserly.com/susan-garontakos](https://alserra.adviserly.com/susan-garontakos) - Department: Plus (Management) - Title: Manager - Call: 810-603-1403 Born in Tokyo, Japan, and grew up in White Lake, MI. Love spending special times with my husband, 4 children, and 6 grandchildren. Community Relations member at Al Serra. Over 30 years with GM. Help ensure a fun & learning environment that leads to world-class customer service. ### T.J. Jagielski - Profile: [https://alserra.adviserly.com/tj-jagielski](https://alserra.adviserly.com/tj-jagielski) - Department: Plus (Management) - Title: Kia Sales Manager - Joined: 2006-11-06 - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: RAM 1500 - Call: 810-603-1426 Grew up in Fenton. Desert Storm vet. 21 yrs in auto. Winner of numerous sales awards. I have a reputation for being loyal, honest & extremely committed to my work. Love to go skiing & boating with the family: my wonderful wife Casey & our 3 sons. ### Terry Heard - Profile: [https://alserra.adviserly.com/terry-heard](https://alserra.adviserly.com/terry-heard) - Department: Plus (Management) - Title: CDJR Service Manager - Joined: 2011-07-18 - Lifetime vehicles serviced: 42 - Recent vehicles serviced: 1 - Call: 810-695-9707 I am located in the CDJR service department, and I have over 20 years of experience, 15 of which have been with the Al Serra organization. I look forward to assisting you. ### Tim Spence - Profile: [https://alserra.adviserly.com/timspence](https://alserra.adviserly.com/timspence) - Department: Plus (Parts & Accessories) - Title: CDJR Parts Advisor - Joined: 2010-02-15 - Call: 810-953-1796 Worked in Chrysler Parts for more than 28 years. Diamond Level recipient for several years, & Master Certified for most of my career. Enjoy bowling & spending time with wife & children. Provide customers with the knowledge to make the best decisions. ### Travis Jones - Profile: [https://alserra.adviserly.com/travisjones](https://alserra.adviserly.com/travisjones) - Department: Plus (Management) - Title: Honda Sales Manager - Joined: 2009-12-07 - Lifetime vehicles sold: 417 - Recent vehicles sold: 1 - Sales specialties: CRUZE, EQUINOX, SILVERADO 1500 - Call: 810-953-1627 Grew up in Durand, MI. Graduate of Saginaw Valley State Univ. 6 years in Auto. Married with 2 children who love traveling to Disney; best trip ever! I’m an outgoing person who works to keep the buying process exciting. ### Wesley Metzger - Profile: [https://alserra.adviserly.com/wesley-metzger](https://alserra.adviserly.com/wesley-metzger) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-603-1873 I joined the Al Serra team in October of 2020. I enjoy riding the trails on my dirt bike and hanging out with buddies up north. I look forward to assisting you!