I want to welcome you to Al Serra Auto Plaza! I'm a Service Advisor who will go above and beyond to meet your needs. I joined the auto industry right out of high school and have enjoyed working with some of this business's colleagues and customers. I love spending my free time with my family and friends, especially my amazing husband, Joe, and our wonderful children, Joe and Samantha. I love baseball; go Tigers! One of my true passions in life is to help others!
4.9 / 5 based on 1879 ratings (1114 written reviews)
Had to bring my car in for a problem with a heated seat. Lisa got me my appointment and I brought it in and I left it for repair. She kept me updated via text and let me know when it was finished. And ai was happy to hear that it was covered by warranty, so all was good. I always find it easy to work with Lisa at Serra Kia whenever I need to bring my Telluride in for service.
— Norman S. ,
Lisa was friendly, courteous and professional. It is a pleasure to work with her.
— Alfred W. ,
Lisa was courteous and friendly. She kept me informed of what to expect and was very attentive to my concerns.
— Randel D. ,
Lisa is excellent! Very helpful and knowledgeable about any questions I have!
— Lindsye C. ,
Excellent!!!
— Jane H. ,
Great service, knowledgable, friendly and timely.
— Sherry S. ,
It was perfect!
— Tiffany L. ,
friendly, knowledgeable , did not take long. clean waiting area.
— Linda A. ,
Very professional and thorough.
— Mary O. ,
Lisa is the best service advisor I have ever had the pleasure of dealing with!, EXCELLENT as always….
— Tammy B. ,