From Tawas City, WMU grad, winner of the Mark of Excellence Award. My customers are like family; I work hard for them! Happily married to a Harley fan, we ride often together. We have 4 girls. I enjoy softball & travel, especially to the islands.
4.9 / 5 based on 678 ratings (427 written reviews)
Karla was sick @ time of this vehicle purchase, Cooper stepped in & helped Karla, but was still in the whole process, Cooper was also great every step of the way & went above & beyond in the final deal, thank you both Karla & Cooper, definetly get my next vehicle from Al Serra
— Rachel H. ,
Karla had been helping my son with his cars for year now. It was finally ti.e for me to get a new vehicle. He took me to see Karla and she was great. Understanding and patient with me, im not the best with computers and new technologies. When we wanted to test drive different vehicles that day, she had the next car waiting for us by the time we came back from the first drive. Greta experiences
— Sharon L. ,
Karla is absolutly fantastic in her approach and patience in the process of purchasing a vehicle. Karla is our car lady!! Thank you Karla for your help and support!! You are a treasure.
— Kasie N. ,
Very pleased! She was friendly and knowledgeable!
— Jeri S. ,
Great, she listens to what I was looking for and helped me find the right car. Thank you Karla!
— Stephanie S. ,
Karla was very helpful getting us exactly what we were looking for. We could tell from the start that she cares. I recommend to anybody to ask for her specifically.
— Debra W. ,
Excellent sales rep and extremely helpful in our entire buying experience with Al serra.
— Timothy W. ,
Karla is great this is my 2nd purchase with her
— Jennifier W. ,
I called Karla in the morning to look at a jeep Cherokee & later that day I was driving the jeep I wanted overall great experience!! Very happy with everything.
— Brianna C. ,
She was amazing!! Her patience is unmatched!! Will be back again!!
— Deonna R. ,