About Jermaine "JT"
I joined Al Serra Auto Plaza at the beginning of 2025, bringing over six years of experience in the auto industry. My approach is simple--no pressure and excellent customer service before, during, and after the sale. Whether you need help with service, are ready to upgrade, need new tires, or have general questions, I'm always here to ensure you're taken care of. Raised in Grand Blanc, MI, I take pride in serving my local community and building lasting customer relationships. When not helping people find their perfect vehicle, I spend time with my family, drag racing my car at local tracks, or cheering on my favorite sports teams—go, Lions!
Customer rating
4.9 / 5 based on 45 ratings (36 written reviews)
Recent reviews
Very helpful.
— Janet M. ,
Awsome
— Janet M. ,
JT was awesome with the way he handled all of our inquiries and set us up with several different vehicles to test drive. Then went above and beyond to make absolutely sure that we got the vehicle we wanted. JT thank you for everything and know we will not forget how you helped us get the car that made us both feel comfortable.
— Daniel W. ,
Very knowledgeable, no pressure. Was there for what we wanted.
— James M. ,
I thoroughly enjoyed working with Jermaine. He’s a very patient and kind man with every detail covered.
— Judy P. ,
Very helpful, respectful, and extremely knowledgeable. Made every process very smooth. Will return for another purchase soon (because of him and his support team)
— Philip S. ,
Fantastic! I went to Al Serra Auto Plaza to look at a specific car, and when I got there discovered it wasn't a good fit. JT, however, was! He did my try to pressure me into spending out of my comfort zone, but rather took the time to really help me find a car I love in my price range. I didn't buy a car day one, but I knew day one that I didn't want to even look anywhere else: I trusted JT was looking out for ME not for himself and I wanted to buy from him. I did buy my Honda from him a few weeks later, and he made it easy! I'd recommend him to anybody I love
— Jennifer Z. ,
I communication was top notch
— Donald D. ,
He had one decent mistake, failing to explain the 0% financing and loss of the rebate if I chose that. This cost me three separate hits on my credit report, and I ended up paying cash for the vehicle.
— David L. ,
JT was awesome as I was really unsure on purchasing a new car. JT assured that I had everything I needed before leaving the dealership. Thank you JT for your service.
— Latanya P. ,
Specialties
- ENVISTA
- TERRAIN
- SIERRA 1500
- EQUINOX
- ENCLAVE