About Jacob
I have worked in the auto industry since 2018 and I continue to love it every day. I am devoted to giving the most helpful solutions. My free time consists of being outdoors, traveling, and spending weekends at the cabin!
Customer rating
4.9 / 5 based on 2929 ratings (1907 written reviews)
Recent reviews
He was excellent in all aspects.
— Michael V. ,
Fantastic Service..Fast .Prompt. and Effective.He is the best service advisor In Michigan period..
— Adan P. ,
Friendly Professional and timely!
— Loretta C. ,
Very good took time with a question job was done faster than I thought it would be done.
— Steven R. ,
Great
— John B. ,
I couldn’t have had a better experience with Jacob. He and his technicians took the time to diagnose and solve the problem that I was having with my truck and made sure I had a vehicle to drive. Thank you for the good experience it is most appreciated.
— Jonathon V. ,
Greeted immediately with a smile as I arrived for a scheduled oil change. Quick discussion and the vehicle was in cue. Service completed quickly, met expectations and with quality. Thanks!
— Matthew S. ,
Jacob is awesome! Always goes above and beyond. I take all my family's vehicles to Al Serra. Love having someone I can trust.
— Rebecca W. ,
Always take good care of me ! great and fast service Thank you
— Samir B. ,
Always Good
— Brigett M. ,