About Jackson
Hello, my name is Jackson Groat, and I was born and raised in Michigan. My wife Nora and I currently live in the Swartz Creek area. We enjoy spending time outdoors, tent camping, and with our church family. I received my education from Ohio Technical College. I have previously worked as a tech in the automotive field and for many years in customer service. I look forward to growing my career and building more customer relationships. I feel blessed to be a part of the Al Serra community.
Customer rating
4.7 / 5 based on 767 ratings (419 written reviews)
Recent reviews
Jackson was great. He kept me well informed and got me back on the road again quickly and efficiently.
— Michael C. ,
He kept me informed of the time line throughout the service of my vehicle. Overall I was pleased with my interaction .
— Alan L. ,
Quick service. Good coffee
— James O. ,
First service on my new Silverado and Jackson handled everything promptly and professionally.
— David B. ,
One of the best experiences we’ve had at a dealership in the last 20 years. Jackson was professional, knowledgeable and enthusiastic. Great employee, positive attitude and very helpful. Give this man a raise!!!
— Brad A. ,
It was just an oil change but all went well. Enough to bring me back and to recommend Al Serra for service
— Gerard R. ,
Excellent. Jackson went above and beyond to help me with a repair that required him to call the tire insurance company. He put a lot of effort into making the process smoother. And my tire was fixed quickly and correctly.
— Denise M. ,
Experience was good. Jackson kept me informed as to what was going on throughout the vehicle intake and service process.
— Michael M. ,
He was very friendly and knew exactry what I was scheduled for. He promptly notified mr e when my service was done and took care of the payment. Very satisfied
— Leslie F. ,
Was very helpful and easy to understand.
— Carol E. ,