About Jackson
Hello, my name is Jackson Groat, and I was born and raised in Michigan. My wife Nora and I currently live in the Swartz Creek area. We enjoy spending time outdoors, tent camping, and with our church family. I received my education from Ohio Technical College. I have previously worked as a tech in the automotive field and for many years in customer service. I look forward to growing my career and building more customer relationships. I feel blessed to be a part of the Al Serra community.
Customer rating
4.7 / 5 based on 776 ratings (424 written reviews)
Recent reviews
Great service. Thanks.
— Sherree K. ,
Very satisfactory service. Thanks!
— Sherree K. ,
Excellent. Kept me informed. Courteous and respectful of my concerns.
— Roxanna A. ,
GOOD
— Sherrie J. ,
Jackson was great. He kept me well informed and got me back on the road again quickly and efficiently.
— Michael C. ,
What was supposed to be a two hour job ended up being 5 1/2 hours, overcharged for my service in my opinion too so not very happy.
— James P. ,
He kept me informed of the time line throughout the service of my vehicle. Overall I was pleased with my interaction .
— Alan L. ,
Quick service. Good coffee
— James O. ,
First service on my new Silverado and Jackson handled everything promptly and professionally.
— David B. ,
One of the best experiences we’ve had at a dealership in the last 20 years. Jackson was professional, knowledgeable and enthusiastic. Great employee, positive attitude and very helpful. Give this man a raise!!!
— Brad A. ,