About Ian
I joined the Al Serra team in 2018. I started my career in the automotive industry over 20 years ago. I like to help my customers by listening to their concerns and correcting the problem or issue with ease for them. I was born and raised here in the Genesee county area. Most of my passions are typically based outdoors, such as camping, golf, and just soaking up the sun with my family. I have an amazing wife and two beautiful children.
Recent reviews
Great and friendly service
— Donald B. ,
Very friendly and efficient. Ian was knowledgeable and able to get our vehicle’s recall completed very quickly. Will definitely be bringing out vehicle back for future repairs.
— Shelby S. ,
My experience was fantastic!
— Paul S. ,
Great experience as usual. Thank you for all that you do for your customers
— Desharia H. ,
Very gool.
— Leo R. ,
Ian is always amazing and so willing to help and answer our questions! Thanks for everything Ian, your the best!!
— Sheri M. ,
All I did was pick up a bed mat for my Canyon but that was easy and everyone was helpful and pleasant.
— Michael C. ,
Ian has kept me updated on my new trucks Service, everything has been taken care of in a timely manner, he’s a nice guy and cares about his customers.
— Danine K. ,
My service experience was excellent. Ian was quick to get my appointment scheduled and very knowledgeable about what was needed. He kept me informed of the process and called me promptly when my vehicle was finished. Ian is an outstanding service adviser with excellent communication skills. Thank you, Ian, for another wonderful customer service experience at Al Serra Buick.
— Deborah G. ,
Ian was very professional and efficient.
— Cheryl W. ,