About Derek
Since joining the auto industry in 2011, my goal has always been customer satisfaction. When it comes to my clients at Al Serra Auto Plaza, they can rely on me for honest service. My goal is to help them find the perfect vehicle for the best price. I make the buying experience informative and fun. Working in the best interests of my clients is what I’m known for around the dealership. I currently have an AFIP and Ford certifications and am working on becoming fully certified in GM vehicles. I am very passionate about solving people’s problems; I enjoy finding out what a person needs and solving that need efficiently and with a smile. In my spare time, I love to play golf and tell dad jokes. My wife and children love to travel; we go to Disney World every year. I am a big fan of all things Disney!
Customer rating
5.0 / 5 based on 591 ratings (399 written reviews)
Recent reviews
Professional, knowledgeable. Very good communicator. Was able to get what I wanted.
— Chris F. ,
Derek was knowledgeable, friendly and reliable in all communication. He went above and beyond to provide me and my family and excellent experience. We have been long time customers at a competing dealership, Derek and Al Serra now have our business! Thanks so much.
— Julie S. ,
Very good experience answered all my questions had a test drive salesman was very knowledgeable. Would recommend this dealership to anyone.
— Richard B. ,
he worked very hard for us. he understood...i drove 3 hours to see him. i live in big rapids,mi ......other side of the state. i'm have use him 2 other times. each time he went above and beyond. thanks DEREK SUTTLE............TERRY RADER
— Terry R. ,
Derek went above and beyond. I will definitely purchase from him again.
— Michael R. ,
Fantastic. Recommended to 2 people.
— Sheryl C. ,
Derek went over and above looking at numerous options to get a new lease within budget. He was kind, thorough, and quick. We have leased from him numerous times and hope to be back.
— Karen K. ,
Derek is great. He makes the process enjoyable.
— Lacinda W. ,
Excellent
— Shirley J. ,
EXCELLENT!
— Robert E. ,
Specialties
- EQUINOX
- SILVERADO 1500
- TRAX
- BLAZER
- TRAVERSE