About Dennis
Welcome to Al Serra Auto Plaza! This is a dealership that goes above and beyond for all of our customers. For over 17 years, I have been working in this industry, providing exceptional service to each of my customers. 10 of those years have been at Serra Toyota in Farmington Hills. While working with the team at Serra Toyota, we received the Toyota’s President’s Award. Throughout my career, I have built a reputation for being honest, easy-going, professional, and trustworthy. Taking the time to listen to what my customers have to say allows me to provide them with world-class service. I treat all my customers like family! I love spending time with my children (my two fur-babies). Golfing and playing hockey are some of my favorite hobbies. I also love to spend time with my family and friends. When I have the time, I enjoy cheering on the Redwings, Tigers, and Lions!
Customer rating
4.7 / 5 based on 1363 ratings (728 written reviews)
Recent reviews
Very good
— Mary P. ,
Awesome service-actually flawless. Kept me in the loop as far as progress in my car. No surprises.
— Jonathan G. ,
Dennis does a very excellent job. He stays in contact with the customer should any unforeseen change in auto repair pop up. He's always nice to work with.
— Gregory A. ,
Great service all the way around.
— Michael T. ,
Perfect. Thank you
— Roger E. ,
Dennis greeted me promptly, my car was serviced quickly and everything went according to plan. Just like I expected
— John H. ,
Fantastic! Dennis was friendly and knowledgeable.
— Ann P. ,
The staff at Al Serra have always been great. They make sure to communicate what service is being done and what is being recommended. They make sure I understand the processes and why a service is being recommended. Even though Al Serra is an hour from home, I will continue to bring our vehicle here. Thank you.
— Toni C. ,
Awesome! Dennis and his technician were able to diagnose an electrical problem within 20 minutes. They fixed it, and I was on my way.
— Jeff E. ,
GOOD
— Warren F. ,
Specialties
- EQUINOX
- ACADIA
- OUTBACK
- SILVERADO 1500
- FORESTER
- GRAND CHEROKEE
- TOWN & COUNTRY
- CHEROKEE