I am from Grand Blanc and joined the Al Serra Team in 2019. You will find that I am very upbeat and ready to assist you with any of your service needs. You can count on me to be transparent and honest, and my goal is to make sure you are delighted with your service experience. I work toward having repeat business as I want to be your service guy. In my spare time, I enjoy golfing and watching any sports venue. I am a big Michigan State fan; GO GREEN! I also enjoy traveling, and my favorite destination so far has been to Colorado.
4.8 / 5 based on 1571 ratings (852 written reviews)
Excellent!
— Raymond R. ,
On time, fast service, polite, completely saftisfied
— Milton R. ,
Very prompt service!!!
— Susan S. ,
Great customer service. Answered all of my questions and kept me up to date with the progress of my vehicle.
— Brian D. ,
Easy fast and comfortable.
— Larry H. ,
Connor was friendly and handled my service needs efficiently
— Linda B. ,
Conner is great. You should be proud to have that type of representation for the Cadillac brand.
— Timothy R. ,
Connor consistently delivers outstanding service. He is courteous, respectful, and always goes above and beyond our expectations. We especially appreciate how he keeps us informed with timely text updates throughout the process. He’s knowledgeable, takes the time to answer questions clearly, and explains timeframes and procedures in a way that’s easy to understand. Working with Connor makes the entire experience smooth and stress-free.
— Brian P. ,
Connor was very reasonable about getting me a loaner vehicle while my vehicle was down for a couple weeks. That is the most important thing, given my schedule.
— Bryce R. ,
Connor was very nice. Quick in and out. I would highly recommend him.
— Irene L. ,