About Blake
I grew up in the auto industry. My Dad has worked for GM for 25 years; one of my Grandfathers retired from Ford, another from GM, and my Great-Grandfather retired from GM. I have always enjoyed learning about cars and how so many pieces come together to give us a means of transportation. I had tried other fields before I turned to the auto industry, but never found my niche. Still, it allowed me to build excellent communication skills. I enjoy my position as a service advisor here at Al Serra. It allows me to keep learning daily and share it with the great customers I meet and work with. Being able to help people and make their vehicle repair experience enjoyable is something that is satisfying for me. Outside of work, I enjoy being outdoors. I spent some time as a white water raft guide and have ambitions to make a self-supported trip through the Grand Canyon. I have a beautiful fiancé and two dogs at home. I am the oldest of six siblings; I grew up in Mt. Morris, MI.
Customer rating
4.9 / 5 based on 710 ratings (473 written reviews)
Recent reviews
The entire experience was professional, and helpful. Blake went over and beyond to ensure that I was informed about the repairs and set me up with a loaner vehicle while my vehicle was being repaired. When I needed to bring the vehicle back to be checked, I was serviced almost immediately and provided a loaner vehicle.
— Rodnesia J. ,
Everything went smoothly Blake explained what services were needed fot the scheduled maintenance. My truck was ready when promised.0k
— Donald R. ,
Everything was good
— Robert B. ,
It was a pleasure to do business with Blake - Blake was friendly, knowledgeable and Professional - My overall experience with Al Serra service was very satisfying - I would recommend and do recommend Al Serra to anyone who’ll listen! Thank You
— Anthony L. ,
Great
— Noralyn A. ,
Very good. Service was friendly and helpful.
— Loretta S. ,
Tech didn’t update my dash display. It keeps reminding me to change my oil!! I’m going to take my Silverado to a local dealer in Howell to correct it
— Barry M. ,
Blake has been awesome to deal with. We appreciate you!
— David B. ,
Great experience, friendly and efficient.
— John B. ,
Wonderful went way above to help us out !!
— Kevin B. ,