I grew up in the auto industry. My Dad has worked for GM for 25 years; one of my Grandfathers retired from Ford, another from GM, and my Great-Grandfather retired from GM. I have always enjoyed learning about cars and how so many pieces come together to give us a means of transportation. I had tried other fields before I turned to the auto industry, but never found my niche. Still, it allowed me to build excellent communication skills. I enjoy my position as a service advisor here at Al Serra. It allows me to keep learning daily and share it with the great customers I meet and work with. Being able to help people and make their vehicle repair experience enjoyable is something that is satisfying for me. Outside of work, I enjoy being outdoors. I spent some time as a white water raft guide and have ambitions to make a self-supported trip through the Grand Canyon. I have a beautiful fiancé and two dogs at home. I am the oldest of six siblings; I grew up in Mt. Morris, MI.
4.9 / 5 based on 531 ratings (344 written reviews)
A true gentleman. Kindly listened to my problem and assured me the issue I had would be resolved and it was in a timely manner. Thank you
— Dale H. ,
Terrific!! Thank you for your service, patience with me especially 😄
— Margaret S. ,
Blake did everything in his power to make sure my Equinox was repaired as quickly as possible. My computer module has to be ordered. He made sure I was informed when it came in.
— Mary B. ,
Blake was great! Very clear on the process, great communication, and friendly! Thanks, Blake!
— Jordan C. ,
Great service. Price was less than first estimated.
— Michael H. ,
Friendly, positive and efficient.
— Samuel M. ,
As always, top notch.
— Amalie P. ,
Very nice gentleman.Did his job great.
— Gary B. ,
Took care of my problem right away
— Charles C. ,
Great he explained everything to me.
— Cheryl G. ,