About Ben
I have been in the automotive aftermarket industry for many years working in parts stores, technician support roles, vehicle towing, and service management to ultimately arrive at the dealership experience. In advancing my career and love for helping others, I have spent several years assisting customers with their automotive maintenance and service needs, treating everyone as a family member, and keeping the safety and longevity of their vehicle first and foremost. I make sure customers' concerns are taken care of and provide solutions. I love off-roading, riding my motorcycle, and enjoying time with my family when I am not at work.
Customer rating
4.8 / 5 based on 939 ratings (544 written reviews)
Recent reviews
It was great!
— Pamela O. ,
As always, Ben was professional, though, friendly. I was especially pleased that Ben’s team picked up on a potentially dangerous condition unrelated to my brake replacement. It required another day in the shop. Ben kept me informed and the repair was finished quickly.
— Joanne W. ,
Super positive
— Brad M. ,
Ben was very professional and polite
— Ravinder C. ,
Great service
— Suzanne D. ,
Service was great Ben was very friendly and helpful
— Ronald M. ,
Hi Ben, Thank you very much for your assistance. This visit was challenging as I had to trade in my historic Honda Element 2005 car due to its age and by choice. I have three quick points to mention: 1. I still believe I am owed the total $500 from the buyback, and I have one personal item left in the car which I plan to pick up as soon as possible. 2. I lost my cellphone either while getting out of the Uber or inside the dealership. I was informed there is no internal "lost and found" form, but I believe there should be one. Then, that form could be produced to my insurance company on any loss especially regarding my data. 3. I think the Sales team should include a clear caveat when confirming financing, stating that final approval is contingent upon providing all required or needed finance documents. This caveat should also be included in the finance application itself. I ended up filling out more than one application, likely because the finance process was updated while I was still shopping. I know my finance eligibility was not that good now due to personal reasons. I am still looking for a car still but am working within a fixed budget and am exploring other options. Thanks Honda. Ben, you got all 10s!!! Thanks again, Jessica, 2005 Honda Element, Fit and 2010 Accord - I can't remember the age of my red fit -- I loved that car!!
— Jessica W. ,
Ben is knowledgeable on the Honda services and keeps me updated on the progress.
— Steven S. ,
Great service, thank you
— Alex H. ,
It was great!
— Nancy B. ,